Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

Reviews must be written and submitted independently, without help from care home staff.


All reviews must comply with our Review Policy Content Standards.  Top tips for writing a review

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How would you rate the Care Home on the following? (Please give your true thoughts for each category, this feedback will help the Care Home and those looking for similar care)

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Rooms stars
Value for Money stars

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Latest Reviews for Ardent Residential Care Home

stars
stars 12 December 2023
This home is disgusting. My grandmother's room has fecal matter over it and every time my mum goes in to see my nan she is dirty and they won't take her for a shower. Also, every time she has been in to visit, the commode has been emptied but not even rinsed out, let alone properly cleaned. My
nan's things constantly go missing. When you walk in the smell that hits you is a powerful odour of stale urine which only gets worse as you go up the stairs. Please please please do not let your dear relatives be shoved in this awful place by social services.
Review from J H (Granddaughter of Resident/Service User)
stars
stars 19 October 2022
I have been for a short period but I have no gripes. The staff are very caring and see to my needs.
Review from R W (Resident / Service User)
stars
stars 19 January 2021
Everything found perfect.
Review from Derek T (Resident / Service User)