Submit a Review for Kingsmount Residential Home
30 Kingshurst Drive, Oldway, Paignton, TQ3 2LT
View Full Details of Kingsmount Residential HomeLatest Reviews for Kingsmount Residential Home
09 December 2025
We placed our father in Kingsmount in November 2025 as his dementia meant he could no longer live alone. Although the home claims dementia care as its specialism, the manager, Brennan, gave notice to the local authority on day six without informing us first. He stated my father's behaviour was "too extreme" for them to manage, despite initially assuring us they could meet my father's needs. When I asked Brennan for guidance, he offered none and instead said he had never had to give notice to a resident before, which added shame and anxiety during an already difficult time. After this, Brennan often seemed too busy or distracted to address our concerns. With the local authority's support, we found a more suitable home. When the social worker asked about our father's stay, I relayed what Brennan had told me. The social worker was concerned, explaining that Brennan has issued notice to residents many times. A distinct lack of care from a 'care' home manager, at an immensely stressful time
29 July 2025
The wonderful staff at Kingsmount cared for our 93-year-old Mum during the last two weeks of her life. We simply couldn't have asked for better. There were constant checks to ensure that she was comfortable, and caring chats from staff who did so much to preserve this proud lady's dignity. Communication from management was superb and I simply couldn't recommend them highly enough. From the bottom of our hearts, THANK YOU to the wonderful staff at Kingsmount who allowed our Mum's final days to be so peaceful and dignified.
24 July 2025
Kingsmount Care Home was truly amazing both before and after my husband passed away. The staff were compassionate, attentive and went above and beyond to make sure he was comfortable and well cared for. Even after he passed, their kindness and support meant so much to me and my family. I can't thank them enough for the love and respect they showed me during such a difficult time.
09 July 2025
The staff were very attentive and professional. When I went to sit with my mum, if I was there for an hour, two or three different people would come to check she was comfortable. The home called nurses and ambulances when Mum needed them. The room was spacious and clean. All staff were caring and I really felt that they looked after my mum well.
23 May 2025
I can not recommend this care home highly enough. From the moment Mum went in till she left she was treated so well. She loved all of the staff from management and care staff to cleaners and catering staff. As relatives we were kept informed of everything that was going on regarding Mum and always made to feel very welcome. On the day she left she was visited by so many care staff and the management team which meant so much to her. Quite simply an outstanding care home.
27 March 2025
Very good care home, with excellent caring staff, always made welcome when visiting and always kept informed of any accidents or incidents. Would recommend this care home.
10 March 2025
My uncle moved to Kingsmount on 30th June 2021 and sadly passed away on 21st Feb 2025. He was looked after wonderfully for the three and a half years and I was always impressed with the cheerful and positive attitude exhibited by all the staff I met and spoke with on the phone. The manager, in particular, has always been a calm and capable voice at times of concern and I was moved to hear that one staff member in particular had visited my uncle in hospital in his final few days.
31 January 2025
Mum was at Kingsmount for 18 months the care team have always been very friendly, kind, and cared for Mum in a fantastic way, Mum has now passed away and I would like to thank the whole team at Kingsmount for all the care and attention they have shown. Their support has been so appreciated by our whole family.
27 December 2024
My mother was a resident at Kingsmount Residential Home from February 2023 until she sadly passed aways in October 2024. The team at Kingsmount made every effort to meet her changing needs and her various likes and dislikes! My mother loved to talk to her carers about their lives and families, all of the team were so lovely to her and she made some lovely friends. During the last few days of her life, everyone at Kingsmount was exceptional in caring for our mother and in care and support for myself, my sister and family.
04 November 2024
My father initially went to Kingsmount in 2018 while my Mom was in hospital. When she was fit she joined him in a double room and loved it, my father was mobile but virtually deaf and blind, the care they received was excellent and they decided to sell their home in Brixham and live in the home. My father has since passed but Mom, who is now 97, still loves her life there and the various staff that look after her. I live in Spain and know that she is receiving excellent care. Whenever I phone or visit, the friendly, caring staff are always fully aware of her condition and regularly pop in to see her. I feel that she is in the best place, where she is looked after like a family member.
30 October 2024
My mother entered the care home 4 years ago on end-of-life care. The staff have treated her so well with kindness and understanding I cannot praise them enough. Although she cannot enjoy the communal facilities she is quite happy in her room with a lovely view.
23 October 2024
Dad has been a resident at Kingsmount since the beginning of the year. His dementia can make him difficult to deal with at times, particularly with regard to personal care. The staff have been extremely patient with him and have ensured that they build a rapport with him so that he is not so resistant to care, to the point where he now participates in activities in the lounge much more than he ever used to. We are extremely grateful for this level of care and the staff's determination to maintain his quality of life.
23 October 2024
The staff at Kingsmount are friendly, welcoming and caring. I am kept updated on any issues or changes that happen and they contact me regularly to ensure I am happy with the service that they are providing. They have been very helpful and quick to provide any information that we have needed and to assist with any changes that we have requested. My mother is very happy and settled in this home.
23 October 2024
As a family we were very anxious about Mum going into residential care but from the beginning she was shown care, respect and the staff couldn't do enough for her. Sometimes it's not easy for the person needing 24-hour care to settle but the staff from management down are excellent in making this happen. There are plenty of staff to sit with Mum when she needs it and always tea and cake. There are regular activities in the afternoon from outside entertainers and an activities coordinator on the staff for crafting. The meals are very good and the catering staff quickly got to know Mum's likes and dislikes. We wouldn't hesitate to recommend Kingsmount and thank you to all the staff for looking after Mum.
14 August 2024
My mother was at Kingsmoouth for a year. During the time she was in the home, she had less falls, less visits to the hospital, and her dementia stabilised due to increased interaction with staff. She also gained weight. The staff are very concerned, happy and caring. Her end of life was fairly well managed and she was warm, comfortable and checked on for pain. Any improvement would be the consistency of care could be improved.
28 June 2024
My Mum has been at Kingsmount for the last three weeks following a long hospital stay. I cannot fault the lovely staff here, they have gone out of their way to make her feel safe, happy and comfortable. Thank you all at Kingsmount for all your help and support.
18 April 2024
The care my father received during what turned out to be the last few weeks of his life was exemplary. All the staff were friendly, extremely caring and treated Dad and the family with respect and dignity. We cannot thank the whole team enough for helping us all through this difficult time. You are amazing!
11 March 2024
Dad was admitted following a stay in hospital. He settled very quickly. All staff were very kind and caring. Nothing was too much trouble and all things were carried out with smiles on faces. Management had a very caring nature and kept us informed really well. All of our family were extremely happy with the standards and level of care during Dad's stay. Thank you all at Kingsmount.
21 February 2024
I visited my good friend who seemed very happy, smartly dressed, hair looking good. Her room was spotless and the staff were kind and helpful and pleasant. I was most impressed.
12 January 2024
My mother went to Kingsmount after a fall and was discharged from the hospital. She has been well looked after by friendly professional staff who have always been welcoming to us. The atmosphere is friendly and relaxed and the home itself is very clean and well-appointed.
Latest Reviews for Kingsmount Residential Home
09 December 2025
We placed our father in Kingsmount in November 2025 as his dementia meant he could no longer live alone. Although the home claims dementia care as its specialism, the manager, Brennan, gave notice to the local authority on day six without informing us first. He stated my father's behaviour was "too extreme" for them to manage, despite initially assuring us they could meet my father's needs. When I asked Brennan for guidance, he offered none and instead said he had never had to give notice to a resident before, which added shame and anxiety during an already difficult time. After this, Brennan often seemed too busy or distracted to address our concerns. With the local authority's support, we found a more suitable home. When the social worker asked about our father's stay, I relayed what Brennan had told me. The social worker was concerned, explaining that Brennan has issued notice to residents many times. A distinct lack of care from a 'care' home manager, at an immensely stressful time
29 July 2025
The wonderful staff at Kingsmount cared for our 93-year-old Mum during the last two weeks of her life. We simply couldn't have asked for better. There were constant checks to ensure that she was comfortable, and caring chats from staff who did so much to preserve this proud lady's dignity. Communication from management was superb and I simply couldn't recommend them highly enough. From the bottom of our hearts, THANK YOU to the wonderful staff at Kingsmount who allowed our Mum's final days to be so peaceful and dignified.
24 July 2025
Kingsmount Care Home was truly amazing both before and after my husband passed away. The staff were compassionate, attentive and went above and beyond to make sure he was comfortable and well cared for. Even after he passed, their kindness and support meant so much to me and my family. I can't thank them enough for the love and respect they showed me during such a difficult time.
09 July 2025
The staff were very attentive and professional. When I went to sit with my mum, if I was there for an hour, two or three different people would come to check she was comfortable. The home called nurses and ambulances when Mum needed them. The room was spacious and clean. All staff were caring and I really felt that they looked after my mum well.
23 May 2025
I can not recommend this care home highly enough. From the moment Mum went in till she left she was treated so well. She loved all of the staff from management and care staff to cleaners and catering staff. As relatives we were kept informed of everything that was going on regarding Mum and always made to feel very welcome. On the day she left she was visited by so many care staff and the management team which meant so much to her. Quite simply an outstanding care home.
27 March 2025
Very good care home, with excellent caring staff, always made welcome when visiting and always kept informed of any accidents or incidents. Would recommend this care home.
10 March 2025
My uncle moved to Kingsmount on 30th June 2021 and sadly passed away on 21st Feb 2025. He was looked after wonderfully for the three and a half years and I was always impressed with the cheerful and positive attitude exhibited by all the staff I met and spoke with on the phone. The manager, in particular, has always been a calm and capable voice at times of concern and I was moved to hear that one staff member in particular had visited my uncle in hospital in his final few days.
31 January 2025
Mum was at Kingsmount for 18 months the care team have always been very friendly, kind, and cared for Mum in a fantastic way, Mum has now passed away and I would like to thank the whole team at Kingsmount for all the care and attention they have shown. Their support has been so appreciated by our whole family.
27 December 2024
My mother was a resident at Kingsmount Residential Home from February 2023 until she sadly passed aways in October 2024. The team at Kingsmount made every effort to meet her changing needs and her various likes and dislikes! My mother loved to talk to her carers about their lives and families, all of the team were so lovely to her and she made some lovely friends. During the last few days of her life, everyone at Kingsmount was exceptional in caring for our mother and in care and support for myself, my sister and family.
04 November 2024
My father initially went to Kingsmount in 2018 while my Mom was in hospital. When she was fit she joined him in a double room and loved it, my father was mobile but virtually deaf and blind, the care they received was excellent and they decided to sell their home in Brixham and live in the home. My father has since passed but Mom, who is now 97, still loves her life there and the various staff that look after her. I live in Spain and know that she is receiving excellent care. Whenever I phone or visit, the friendly, caring staff are always fully aware of her condition and regularly pop in to see her. I feel that she is in the best place, where she is looked after like a family member.
30 October 2024
My mother entered the care home 4 years ago on end-of-life care. The staff have treated her so well with kindness and understanding I cannot praise them enough. Although she cannot enjoy the communal facilities she is quite happy in her room with a lovely view.
23 October 2024
Dad has been a resident at Kingsmount since the beginning of the year. His dementia can make him difficult to deal with at times, particularly with regard to personal care. The staff have been extremely patient with him and have ensured that they build a rapport with him so that he is not so resistant to care, to the point where he now participates in activities in the lounge much more than he ever used to. We are extremely grateful for this level of care and the staff's determination to maintain his quality of life.
23 October 2024
The staff at Kingsmount are friendly, welcoming and caring. I am kept updated on any issues or changes that happen and they contact me regularly to ensure I am happy with the service that they are providing. They have been very helpful and quick to provide any information that we have needed and to assist with any changes that we have requested. My mother is very happy and settled in this home.
23 October 2024
As a family we were very anxious about Mum going into residential care but from the beginning she was shown care, respect and the staff couldn't do enough for her. Sometimes it's not easy for the person needing 24-hour care to settle but the staff from management down are excellent in making this happen. There are plenty of staff to sit with Mum when she needs it and always tea and cake. There are regular activities in the afternoon from outside entertainers and an activities coordinator on the staff for crafting. The meals are very good and the catering staff quickly got to know Mum's likes and dislikes. We wouldn't hesitate to recommend Kingsmount and thank you to all the staff for looking after Mum.
14 August 2024
My mother was at Kingsmoouth for a year. During the time she was in the home, she had less falls, less visits to the hospital, and her dementia stabilised due to increased interaction with staff. She also gained weight. The staff are very concerned, happy and caring. Her end of life was fairly well managed and she was warm, comfortable and checked on for pain. Any improvement would be the consistency of care could be improved.
28 June 2024
My Mum has been at Kingsmount for the last three weeks following a long hospital stay. I cannot fault the lovely staff here, they have gone out of their way to make her feel safe, happy and comfortable. Thank you all at Kingsmount for all your help and support.
18 April 2024
The care my father received during what turned out to be the last few weeks of his life was exemplary. All the staff were friendly, extremely caring and treated Dad and the family with respect and dignity. We cannot thank the whole team enough for helping us all through this difficult time. You are amazing!
11 March 2024
Dad was admitted following a stay in hospital. He settled very quickly. All staff were very kind and caring. Nothing was too much trouble and all things were carried out with smiles on faces. Management had a very caring nature and kept us informed really well. All of our family were extremely happy with the standards and level of care during Dad's stay. Thank you all at Kingsmount.
21 February 2024
I visited my good friend who seemed very happy, smartly dressed, hair looking good. Her room was spotless and the staff were kind and helpful and pleasant. I was most impressed.
12 January 2024
My mother went to Kingsmount after a fall and was discharged from the hospital. She has been well looked after by friendly professional staff who have always been welcoming to us. The atmosphere is friendly and relaxed and the home itself is very clean and well-appointed.