Old Vicarage was my mother's first choice of care home, having visited a number in the area. It did not disappoint. Mum has a lovely room and soon it felt like home. The staff across the board were friendly and professional, and I felt mum couldn't have been in better hands for the 5 1/2 years she
was there. Her last months were handled wit great care, dignity and compassion. Thank you, everyone.
06 February 2026
On the whole pleased with conditions. Gone to old age since being here. Lack of introduction and details of residents. Such a variety of folk! Lack of staff observing when attention is needed. I am disappointed there is no transport anywhere ie surgery and doctors do not seem to see patients when
required. I would like to know more about patients so able to make them feel at home.
06 February 2026
Staff are extremely kind & caring, my mother is well looked after. However, residents do not appear to be listened to, sometimes decisions are made that seem to determine the advancement of managerial success rather than residents comfort. Many residents report having dry slush - could the water
softening be investigated. Baths should be more accessible. Pressure cushions for use in dining chairs & other similar measures to make eating from a height appropriate as well as residents being allowed more choice in where they sit would facilitate better meal times. Make better use of upper floors, consider extending rooms to add on individual bathrooms & sitting areas.
23 January 2026
My mother came in just before Christmas, but she was very grumpy as she didn't want to come to the home- and the staff were absolutely marvellous. They gave her such love, care and attention that she slowly softened to the warmth of the home and very soon they each had her going out for lunch. Sadly
she shortly became very unwell with a large undiagnosed until now, cancer tumour, that pulled her into palliative care. The care and attention she got, while she was dying was amazing- right up to her last breaths she was loved, given the utmost dignity and respect by all that looked after her and I thank them from my heat for all of them.
23 January 2026
Mother moved into the Old Vicarage shortly before Christmas and very quickly settled in. The staff could not have been more helpful or accommodating as a huge amount of furniture, pictures and objets moved in too. Not to mention a large Siamese cat, the love of Mother's life. Everyone did their
utmost to help and to make her feel at home and it worked. Having been anti initially she was very quickly telling her friends what a nice place it was and calling it home. She was soon making plans for the long term including moving her weekly Mahjong group meetings to the Old Vic. Sadly this was not to be as in a very short time Mother was diagnosed with terminal cancer and her time at the Old Vic was cut short. The care and compassion shown to both Mother and her connections throughout Mother's last few days was exceptional. I cannot rate the staff highly enough from the wonderful handyman who hung the pictures in her room to the special lady who gave up her own time to sit with Mother.
19 August 2025
Excellent service, compassionate; everyone is treated with respect and dignity. Thoroughly enjoyable family day.
07 August 2025
A very happy afternoon at The Old Vicrage for their garden party. Beautifully organised with tables, chairs and sun umbrellas in the stunning garden. BBQ provided for residents and carers and a vocalist who sang songs from yesteryear. Even members of the caring staff who were not ton duty turned up
in 'mufti', which shows a lot for their dedication. Manager and her deputy very much in evidence and a raffle held on behalf of Alzheimer's Society.
07 August 2025
Mum is very happy at The Old Vicarage which is a huge comfort for us all. Mum always says how caring and kind everyone is. She enjoys feeling part of a community without feeling pressured. Thank you to everyone from the bottom of my heart. Overall a great experience for all of us.
07 August 2025
Lovely atmosphere. Friendly staff. Enjoy the open days in the garden. Residents are well looked after. Very good food.
27 May 2025
The lady in question is a recent resident. Despite this, I have noticed a significant improvement in her self, she is much more content, relaxed and outgoing. Each of these I put done to her feeling of security encouraged by one and by all.
10 March 2025
The staff at The Old Vicarage in heigh are exceptional. The manager and her team not only focus on the residents comfort and happiness but also the families who come to visit their relatives.
The location and surrounding gardens are wonderful and the organised events and activities certainly meet
all the needs of the residents.
As a family, we couldn't ask for more!
25 February 2025
Always friendly, nothing ever was too much trouble. Always there when needed. Kind and caring staff.
25 November 2024
We moved Mum here following a less favourable experience in a previous home. Mum has settled immediately. She has a beautiful room and it's kept immaculately clean along with her bathroom. The staff are incredible - helpful, attentive and reassuring. They provide real care for Mum and treat her with
kindness and respect and dignity. More than anything they strive hard to give Mum (and all their residents) the best shot at what life they have left and for that I am extremely grateful.
18 November 2024
Dad was well looked after and got to know the staff during his six-month stay. Everyone was so kind and considerate of all his needs delivering a professional service with a personal touch. He was very happy during his last months and we as a family took great comfort in knowing he was well cared
for.
Staff were very accommodating of his loss of appetite and tried many options to try and tempt him to eat. He was able to move to a lake-view room when one became available and he enjoyed his last days there.
Thank you so much.
21 October 2024
I moved my wife to The Old Vicarage from another local nursing home, as they left her in bed 24/7. I was so pleased on my first visit to see that she was up, washed, dressed and sat out in her chair watching TV. What a lovely transformation. I find all the staff very cheerful, helpful and nothing is
a problem. She has a lovely room, and the lovely gardens make for a very relaxing home to stay in. Well done all.
16 July 2024
An exceptional care home with wonderful staff and beautiful surroundings. Kind, considerate and always attentive. Really can't fault anyone.
16 July 2024
The summer garden party was amazing. First-class food and entertainment. Thank you for everything you do. Well done to all.
22 March 2024
We looked at other care homes and chose this for its closeness to our Sherbourne home its position and convenience and availability and reputation. All there were excellent. The staff were caring competent and interesting. We had no hesitation in deciding to use the home again to meet our coming
needs. So au revoir to The Old Vicarage Care Home and thanks.
22 March 2024
The garden is delightful and well maintained with good views. They lift the spirit and restore feelings of well-being. The staff were both friendly and professional nothing was too much trouble night and day. We will certainly use the respite facility again when we need to, in order to give our
wonderful family relief from our care of us, as a couple and not separated, for more than they have to be. Very satisfied.
23 January 2024
Very good care and attention given throughout my stay. A very good stay, mixing with other residents during the day.
Latest Reviews for The Old Vicarage Care Home
17 February 2026
Old Vicarage was my mother's first choice of care home, having visited a number in the area. It did not disappoint. Mum has a lovely room and soon it felt like home. The staff across the board were friendly and professional, and I felt mum couldn't have been in better hands for the 5 1/2 years she
was there. Her last months were handled wit great care, dignity and compassion. Thank you, everyone.
06 February 2026
On the whole pleased with conditions. Gone to old age since being here. Lack of introduction and details of residents. Such a variety of folk! Lack of staff observing when attention is needed. I am disappointed there is no transport anywhere ie surgery and doctors do not seem to see patients when
required. I would like to know more about patients so able to make them feel at home.
06 February 2026
Staff are extremely kind & caring, my mother is well looked after. However, residents do not appear to be listened to, sometimes decisions are made that seem to determine the advancement of managerial success rather than residents comfort. Many residents report having dry slush - could the water
softening be investigated. Baths should be more accessible. Pressure cushions for use in dining chairs & other similar measures to make eating from a height appropriate as well as residents being allowed more choice in where they sit would facilitate better meal times. Make better use of upper floors, consider extending rooms to add on individual bathrooms & sitting areas.
23 January 2026
My mother came in just before Christmas, but she was very grumpy as she didn't want to come to the home- and the staff were absolutely marvellous. They gave her such love, care and attention that she slowly softened to the warmth of the home and very soon they each had her going out for lunch. Sadly
she shortly became very unwell with a large undiagnosed until now, cancer tumour, that pulled her into palliative care. The care and attention she got, while she was dying was amazing- right up to her last breaths she was loved, given the utmost dignity and respect by all that looked after her and I thank them from my heat for all of them.
23 January 2026
Mother moved into the Old Vicarage shortly before Christmas and very quickly settled in. The staff could not have been more helpful or accommodating as a huge amount of furniture, pictures and objets moved in too. Not to mention a large Siamese cat, the love of Mother's life. Everyone did their
utmost to help and to make her feel at home and it worked. Having been anti initially she was very quickly telling her friends what a nice place it was and calling it home. She was soon making plans for the long term including moving her weekly Mahjong group meetings to the Old Vic. Sadly this was not to be as in a very short time Mother was diagnosed with terminal cancer and her time at the Old Vic was cut short. The care and compassion shown to both Mother and her connections throughout Mother's last few days was exceptional. I cannot rate the staff highly enough from the wonderful handyman who hung the pictures in her room to the special lady who gave up her own time to sit with Mother.
19 August 2025
Excellent service, compassionate; everyone is treated with respect and dignity. Thoroughly enjoyable family day.
07 August 2025
A very happy afternoon at The Old Vicrage for their garden party. Beautifully organised with tables, chairs and sun umbrellas in the stunning garden. BBQ provided for residents and carers and a vocalist who sang songs from yesteryear. Even members of the caring staff who were not ton duty turned up
in 'mufti', which shows a lot for their dedication. Manager and her deputy very much in evidence and a raffle held on behalf of Alzheimer's Society.
07 August 2025
Mum is very happy at The Old Vicarage which is a huge comfort for us all. Mum always says how caring and kind everyone is. She enjoys feeling part of a community without feeling pressured. Thank you to everyone from the bottom of my heart. Overall a great experience for all of us.
07 August 2025
Lovely atmosphere. Friendly staff. Enjoy the open days in the garden. Residents are well looked after. Very good food.
27 May 2025
The lady in question is a recent resident. Despite this, I have noticed a significant improvement in her self, she is much more content, relaxed and outgoing. Each of these I put done to her feeling of security encouraged by one and by all.
10 March 2025
The staff at The Old Vicarage in heigh are exceptional. The manager and her team not only focus on the residents comfort and happiness but also the families who come to visit their relatives.
The location and surrounding gardens are wonderful and the organised events and activities certainly meet
all the needs of the residents.
As a family, we couldn't ask for more!
25 February 2025
Always friendly, nothing ever was too much trouble. Always there when needed. Kind and caring staff.
25 November 2024
We moved Mum here following a less favourable experience in a previous home. Mum has settled immediately. She has a beautiful room and it's kept immaculately clean along with her bathroom. The staff are incredible - helpful, attentive and reassuring. They provide real care for Mum and treat her with
kindness and respect and dignity. More than anything they strive hard to give Mum (and all their residents) the best shot at what life they have left and for that I am extremely grateful.
18 November 2024
Dad was well looked after and got to know the staff during his six-month stay. Everyone was so kind and considerate of all his needs delivering a professional service with a personal touch. He was very happy during his last months and we as a family took great comfort in knowing he was well cared
for.
Staff were very accommodating of his loss of appetite and tried many options to try and tempt him to eat. He was able to move to a lake-view room when one became available and he enjoyed his last days there.
Thank you so much.
21 October 2024
I moved my wife to The Old Vicarage from another local nursing home, as they left her in bed 24/7. I was so pleased on my first visit to see that she was up, washed, dressed and sat out in her chair watching TV. What a lovely transformation. I find all the staff very cheerful, helpful and nothing is
a problem. She has a lovely room, and the lovely gardens make for a very relaxing home to stay in. Well done all.
16 July 2024
An exceptional care home with wonderful staff and beautiful surroundings. Kind, considerate and always attentive. Really can't fault anyone.
16 July 2024
The summer garden party was amazing. First-class food and entertainment. Thank you for everything you do. Well done to all.
22 March 2024
We looked at other care homes and chose this for its closeness to our Sherbourne home its position and convenience and availability and reputation. All there were excellent. The staff were caring competent and interesting. We had no hesitation in deciding to use the home again to meet our coming
needs. So au revoir to The Old Vicarage Care Home and thanks.
22 March 2024
The garden is delightful and well maintained with good views. They lift the spirit and restore feelings of well-being. The staff were both friendly and professional nothing was too much trouble night and day. We will certainly use the respite facility again when we need to, in order to give our
wonderful family relief from our care of us, as a couple and not separated, for more than they have to be. Very satisfied.
23 January 2024
Very good care and attention given throughout my stay. A very good stay, mixing with other residents during the day.