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42 Westby Road, Bournemouth, BH5 1HD
View Full Details of Portelet LodgeLatest Reviews for Portelet Lodge
05 September 2025
My Father was moved to Portelet Loge, for respite support following the sudden hospital admission of my Mother. Due to his dementia and confusion his behavior was at times unpredictable. This was a difficult and distressing time for my Father, and us as a family. The care staff were amazing, both in treating my Father with dignity and respect at all times and reassuring us as a family. They went over and above to ensure his needs were being met. They worked quickly with professionals in Social Care, Community Primary Health Team and the Dementia Service, always advocating on my Father best interest. My Father settled eventually, becoming friends with carers and spoke fondly of them. When his health deteriated the carers supported us as a family to be able to stay with him 24/7 and we were with him when he passed (RIP) We will be ever grateful to the carer staff and team at Portelet Lodge for their relentless care and support.
23 November 2023
Thanks to all the staff for looking after our mum so well. She arrived in quite poor health and the home did a great job getting her back to her old self. My brother and I live overseas, so it was a great comfort to know she was safe and on the mend. She’s only just moved to be closer to a family friend but I’d like to say the staff were always very friendly and welcoming. Thank you everyone.
Latest Reviews for Portelet Lodge
05 September 2025
My Father was moved to Portelet Loge, for respite support following the sudden hospital admission of my Mother. Due to his dementia and confusion his behavior was at times unpredictable. This was a difficult and distressing time for my Father, and us as a family. The care staff were amazing, both in treating my Father with dignity and respect at all times and reassuring us as a family. They went over and above to ensure his needs were being met. They worked quickly with professionals in Social Care, Community Primary Health Team and the Dementia Service, always advocating on my Father best interest. My Father settled eventually, becoming friends with carers and spoke fondly of them. When his health deteriated the carers supported us as a family to be able to stay with him 24/7 and we were with him when he passed (RIP) We will be ever grateful to the carer staff and team at Portelet Lodge for their relentless care and support.
23 November 2023
Thanks to all the staff for looking after our mum so well. She arrived in quite poor health and the home did a great job getting her back to her old self. My brother and I live overseas, so it was a great comfort to know she was safe and on the mend. She’s only just moved to be closer to a family friend but I’d like to say the staff were always very friendly and welcoming. Thank you everyone.