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Coles Avenue, Hamworthy, Poole, BH15 4HL
View full details of Dorset HouseLatest Reviews for Dorset House
30 April 2026
The staff at Dorset House have been very helpful at all times for my mother. Unfortunately, Mum lost her fight for life on the 31st of March 2026. While she was bedridden, the staff were so good to her and to us the family. Thank you all so much.
23 April 2026
Dorset House has met all our expectations, and we are confident and happy to entrust our ageing father's needs and welfare to the dedicated professional staff, who are an amazing cheerfully friendly team. Dad has grown his confidence back since arriving at Dorset House, and also his waistline with
the meals and food served which he assured me is very good. Dad is now a permanent resident and we are so happy that Dorset House is his comfortable home.
17 April 2026
From the moment I entered Dorest House, it felt homely and warm with friendly faces all around. It is clean, bright and has a beautiful garden for all to use. The staff really care about the residents and treat them with respect and kindness. Thank you for all you did for my husband.
01 April 2026
I cannot fault this care home, the place is spotless. If there are any spillages, they are dealt with immediately so there are no unpleasant odours. The staff are brilliant and are very patient and caring. The deal with the residents with respect. The management are always around if you need to talk
to anyone. The food is wonderful and very varied. The grounds are kept in lovely condition all year round, and the residents are well stimulated by games, visits to places and incoming artists and music. Overall wonderful.
25 March 2026
Dorset House is a friendly cosy feeling care home with very attentive staff.
I would like my husband to have more stimulation but he is unable to tell me what he's done so unless I question the staff I am not always getting the whole picture.
His room is very small but there are lots of different
areas to give him a change of scenery and now the weather is improving the garden is always accessible.
18 February 2026
Really helpful in getting mum in for respite really quickly as she and us as a family were not coping, home really clean and tidy, nice size room, helped mum get back on her feet and more confident in her mobility , ready for when she went home, mum said food was generally good , only negative
aspect was there was no TV in her room , and luckily we had a spare to take in,
27 January 2026
My 6 months stay at Dorset House has changed my view of the world in many ways all to the good. I now live with people who have varying degrees of vulnerability and they are able to enjoy life fully supported by a caring and dedicated team.
16 January 2026
My mother in law has just become a permanent resident, having been here before respite care. The staff have gone the extra mile to welcome and help her settle in. She is enjoying the food, there is plenty of it, with 3 hot meals a day, plus supper, morning coffee (with a snack) and afternoon tea
(with a snack). Her bedroom is a nice size, comfy bed, nice furniture, with room for the family to sit with her in her room if we want to, numerous lounges to sit in, lots of activities she has already been involved in. The home is really warm, kept very clean, and kind professional staff on hand whenever needed.
16 January 2026
On visiting Dorset House greeted by very friendly staff, very clean on our visit to see dad, he is loving the freshly prepared & cooked meals. Dad seems to be very happy at Dorset House after living on his own for the last 8 years & very independently.
14 January 2026
My parents have been residents of Dorset House for a year now. During this time they have blossomed & have settled in so much better than I initally thought they would. The staff are kind, caring & compassionate; nothing is too much trouble. When my folks first moved in I took in a variety of
pictures & decorations and all had been hung within 24 hours. The staff appear happy in their work; the majority have worked at DH the entire time my folks have resided there, which I know from experience is often not the case with care homes and those that work with these vulnerable, elderly folk; where staff turn over is high. When I visit I am greeted by name and made very welcome. My brother & I had lunch with our parents at DH the week before Christmas on the occasion of their 68th wedding anniversary; everyone was so kind and went out of their way to make it a special time. I sleep well knowing that my beloved parents are in a safe, kind, nurturing environment in the twilight of their lives.
12 November 2025
The staff here gave exceptional care, I found them all to be welcoming, friendly, kind and supportive. They certainly make a warm, safe and happy atmosphere for the residents.
The process of getting my mum into respite care was swift and easy which was necessary and very much appreciated.
There
were plenty of activities for the residents and the place was bright and clean with a lovely garden.
I thank everyone here for their hard work, help and understanding.
30 October 2025
The staff at Dorset House are exceptional, they are especially caring, friendly and professional in their execution of their duties to ensure a clean, friendly and peaceful environment. In view of the short notice they had to admit my mum her treatment was exemplary, they ensured she had a peaceful
and respectful last few days. Also their care, respect and understanding to both myself and family was outstanding. I/we cannot thank them enough for coming to our rescue in our hour of need.
20 October 2025
First time into respite care for my Mum, the whole team made my Mum feel welcome and secure, despite it being a new experience for her. The staff were all kind, caring and warm-hearted, encouraging her to take part in the activities, despite her strong reluctance. Her room and the facilities were
clean, warm and tidy. Mum said the food was good and plenty of it and enjoyed the warm atmosphere and comfy bed. The staff also helped us in how best to help mum settle in, Connor was outstanding, but all the staff good. Good to know that Mum was in such safe hands. Thank you.
14 October 2025
All the staff I have contact with are friendly, caring and do everything they can to provide comfort and care to my uncle and equally help family members to understand and provide information as and when necessary to facilitate his needs.
08 October 2025
It is never easy having to consider care for your parents, but since moving our parents in to Dorset House I can only say that it has been lovely to become a daughter again and not a carer. All the staff are so friendly, professional and respectful and nothing is too much for them.
Mum
unfortunately passed away recently, but dad continues to flourish with the care and encouragement from all the team.
25 September 2025
Since both of my parents moved to Dorset House this summer I cannot fully express how caring, compassionate, helpful and friendly all the staff have been. Nothing is too much trouble for them.
Mum sadly passed away after a short stay but Dad is still a resident and due to the ongoing care and
help offered to him his mobility and general well being has greatly improved. Dad is encouraged to take part in the daily activities sessions arranged by the enthusiastic and energetic Activities Team and recently enjoyed a boat trip around Poole Harbour.
Each time we visit Dorset House we are welcomed by friendly and happy staff who always take time to ask how we are and update up us on Dad's care.
25 September 2025
Both my parents-in-law recently became residents in Dorset House and were made most welcome from the outset. They were able to celebrate their wedding anniversary with a family & friends gathering in one of the lounges set aside & decorated especially for the occasion, with a wonderful buffet of
food and refreshments. It made a memorable day for them and all who attended. The gardens outside are always well tended and are beautiful for sitting in or having a stroll to see the fish. There is plenty of shade and seats & seating areas available. All the staff are very friendly and caring, they quickly understand the residents and also the residents families/friends visiting. Its always such a pleasure to visit, you are made most welcome, a real home. Although my parents-in-law were not at all keen on moving into a care home; from the day they entered they have really enjoyed being there. There are activities arranged every day and also trips out to Swanage, Poole Quay, the park etc.
12 September 2025
Mum is very well looked after. We as a family are very happy with every aspect of her care. Also the chef cooks amazing meals for the residents. The carers are brilliant and nothing is ever too much for them and her room is spotless
09 September 2025
The transition for my father from the family home to Dorset House has been made a lot less stressful by the fantastic staff. Absolutely everyone works incredibly hard to ensure my fathers needs are met and that he feels comfortable and happy. On my visits to the home I have found the atmosphere
at Dorset House to be consistently warm, friendly and above all caring,. This has given me the confidence to feel that my father can actually enjoy this somewhat more challenging period of his life fully supported by a wonderful team.
26 August 2025
I am a resident's wife, the best I ever did was move him to Dorest House. Although he can't join in, I like him to mix with the other residents and it stimulates him.
Latest Reviews for Dorset House
30 April 2026
The staff at Dorset House have been very helpful at all times for my mother. Unfortunately, Mum lost her fight for life on the 31st of March 2026. While she was bedridden, the staff were so good to her and to us the family. Thank you all so much.
23 April 2026
Dorset House has met all our expectations, and we are confident and happy to entrust our ageing father's needs and welfare to the dedicated professional staff, who are an amazing cheerfully friendly team. Dad has grown his confidence back since arriving at Dorset House, and also his waistline with
the meals and food served which he assured me is very good. Dad is now a permanent resident and we are so happy that Dorset House is his comfortable home.
17 April 2026
From the moment I entered Dorest House, it felt homely and warm with friendly faces all around. It is clean, bright and has a beautiful garden for all to use. The staff really care about the residents and treat them with respect and kindness. Thank you for all you did for my husband.
01 April 2026
I cannot fault this care home, the place is spotless. If there are any spillages, they are dealt with immediately so there are no unpleasant odours. The staff are brilliant and are very patient and caring. The deal with the residents with respect. The management are always around if you need to talk
to anyone. The food is wonderful and very varied. The grounds are kept in lovely condition all year round, and the residents are well stimulated by games, visits to places and incoming artists and music. Overall wonderful.
25 March 2026
Dorset House is a friendly cosy feeling care home with very attentive staff.
I would like my husband to have more stimulation but he is unable to tell me what he's done so unless I question the staff I am not always getting the whole picture.
His room is very small but there are lots of different
areas to give him a change of scenery and now the weather is improving the garden is always accessible.
18 February 2026
Really helpful in getting mum in for respite really quickly as she and us as a family were not coping, home really clean and tidy, nice size room, helped mum get back on her feet and more confident in her mobility , ready for when she went home, mum said food was generally good , only negative
aspect was there was no TV in her room , and luckily we had a spare to take in,
27 January 2026
My 6 months stay at Dorset House has changed my view of the world in many ways all to the good. I now live with people who have varying degrees of vulnerability and they are able to enjoy life fully supported by a caring and dedicated team.
16 January 2026
My mother in law has just become a permanent resident, having been here before respite care. The staff have gone the extra mile to welcome and help her settle in. She is enjoying the food, there is plenty of it, with 3 hot meals a day, plus supper, morning coffee (with a snack) and afternoon tea
(with a snack). Her bedroom is a nice size, comfy bed, nice furniture, with room for the family to sit with her in her room if we want to, numerous lounges to sit in, lots of activities she has already been involved in. The home is really warm, kept very clean, and kind professional staff on hand whenever needed.
16 January 2026
On visiting Dorset House greeted by very friendly staff, very clean on our visit to see dad, he is loving the freshly prepared & cooked meals. Dad seems to be very happy at Dorset House after living on his own for the last 8 years & very independently.
14 January 2026
My parents have been residents of Dorset House for a year now. During this time they have blossomed & have settled in so much better than I initally thought they would. The staff are kind, caring & compassionate; nothing is too much trouble. When my folks first moved in I took in a variety of
pictures & decorations and all had been hung within 24 hours. The staff appear happy in their work; the majority have worked at DH the entire time my folks have resided there, which I know from experience is often not the case with care homes and those that work with these vulnerable, elderly folk; where staff turn over is high. When I visit I am greeted by name and made very welcome. My brother & I had lunch with our parents at DH the week before Christmas on the occasion of their 68th wedding anniversary; everyone was so kind and went out of their way to make it a special time. I sleep well knowing that my beloved parents are in a safe, kind, nurturing environment in the twilight of their lives.
12 November 2025
The staff here gave exceptional care, I found them all to be welcoming, friendly, kind and supportive. They certainly make a warm, safe and happy atmosphere for the residents.
The process of getting my mum into respite care was swift and easy which was necessary and very much appreciated.
There
were plenty of activities for the residents and the place was bright and clean with a lovely garden.
I thank everyone here for their hard work, help and understanding.
30 October 2025
The staff at Dorset House are exceptional, they are especially caring, friendly and professional in their execution of their duties to ensure a clean, friendly and peaceful environment. In view of the short notice they had to admit my mum her treatment was exemplary, they ensured she had a peaceful
and respectful last few days. Also their care, respect and understanding to both myself and family was outstanding. I/we cannot thank them enough for coming to our rescue in our hour of need.
20 October 2025
First time into respite care for my Mum, the whole team made my Mum feel welcome and secure, despite it being a new experience for her. The staff were all kind, caring and warm-hearted, encouraging her to take part in the activities, despite her strong reluctance. Her room and the facilities were
clean, warm and tidy. Mum said the food was good and plenty of it and enjoyed the warm atmosphere and comfy bed. The staff also helped us in how best to help mum settle in, Connor was outstanding, but all the staff good. Good to know that Mum was in such safe hands. Thank you.
14 October 2025
All the staff I have contact with are friendly, caring and do everything they can to provide comfort and care to my uncle and equally help family members to understand and provide information as and when necessary to facilitate his needs.
08 October 2025
It is never easy having to consider care for your parents, but since moving our parents in to Dorset House I can only say that it has been lovely to become a daughter again and not a carer. All the staff are so friendly, professional and respectful and nothing is too much for them.
Mum
unfortunately passed away recently, but dad continues to flourish with the care and encouragement from all the team.
25 September 2025
Since both of my parents moved to Dorset House this summer I cannot fully express how caring, compassionate, helpful and friendly all the staff have been. Nothing is too much trouble for them.
Mum sadly passed away after a short stay but Dad is still a resident and due to the ongoing care and
help offered to him his mobility and general well being has greatly improved. Dad is encouraged to take part in the daily activities sessions arranged by the enthusiastic and energetic Activities Team and recently enjoyed a boat trip around Poole Harbour.
Each time we visit Dorset House we are welcomed by friendly and happy staff who always take time to ask how we are and update up us on Dad's care.
25 September 2025
Both my parents-in-law recently became residents in Dorset House and were made most welcome from the outset. They were able to celebrate their wedding anniversary with a family & friends gathering in one of the lounges set aside & decorated especially for the occasion, with a wonderful buffet of
food and refreshments. It made a memorable day for them and all who attended. The gardens outside are always well tended and are beautiful for sitting in or having a stroll to see the fish. There is plenty of shade and seats & seating areas available. All the staff are very friendly and caring, they quickly understand the residents and also the residents families/friends visiting. Its always such a pleasure to visit, you are made most welcome, a real home. Although my parents-in-law were not at all keen on moving into a care home; from the day they entered they have really enjoyed being there. There are activities arranged every day and also trips out to Swanage, Poole Quay, the park etc.
12 September 2025
Mum is very well looked after. We as a family are very happy with every aspect of her care. Also the chef cooks amazing meals for the residents. The carers are brilliant and nothing is ever too much for them and her room is spotless
09 September 2025
The transition for my father from the family home to Dorset House has been made a lot less stressful by the fantastic staff. Absolutely everyone works incredibly hard to ensure my fathers needs are met and that he feels comfortable and happy. On my visits to the home I have found the atmosphere
at Dorset House to be consistently warm, friendly and above all caring,. This has given me the confidence to feel that my father can actually enjoy this somewhat more challenging period of his life fully supported by a wonderful team.
26 August 2025
I am a resident's wife, the best I ever did was move him to Dorest House. Although he can't join in, I like him to mix with the other residents and it stimulates him.