Submit a Review for Kingland House Residential Home
24 - 30 Kingland Road, Poole, BH15 1TP
View Full Details of Kingland House Residential HomeLatest Reviews for Kingland House Residential Home
25 September 2025
Mum has always been very happy at Kingland House. She initially went for respite care and after 10 days never wanted to go home and be alone again. She likes to sit in the lounge during the day with other residents. They often have singers or chair exercises. They also have regular visits from a specially trained dog. The staff organise various games too which keeps Mum well entertained. Knowing she's well catered for and happy makes me happy.
25 September 2025
Since her arrival in January, 2023 my wife has settled in very well at Kingland House and gets on well with the staff. Her aphasia means that she has difficulty in expressing her wishes, but overall she gets by with the help of the staff. I find the staff and management helpful and amenable to suggestions.
24 September 2025
Thank you for the continued care and attention you give to my wife.I am pleased that she is a resident in Kingland where all the lovely staff are kind and caring. Thank you for looking after her through her good and sometimes not so good moments.
24 September 2025
Efficient and caring with excellent communication to family. Good range of activities and efforts made to provide individualised care in the context of a large care home. Great location next to Poole park and a lovely garden which residents can freely use. Special thanks to Maxine.
24 September 2025
My wife has been a resident since October 2022. The staff have always treated her as an individual and not just another resident. They have tailored her care to meet the changes in her needs and wants as time has passed. Judith is considerably more content than she was prior to her time in Kingland House. Her physical health is closely monitored and there is good liaison between the staff, senior carers and the local NHS services. Her mental wellbeing is always considered when meeting her day to day anxieties and concerns. All of the staff that I have encountered have been willing to talk to me about any concerns of mine and I am frequently given updates regarding my wife's care. Despite the inevitable pressures and work load of the staff, they always find time for positive and cheerful interaction with my wife and other residents. I am always made to feel welcome at Kingland House and the staff and manager have gone to a lot of effort to accommodate my wishes.
19 September 2025
The resident for whom we are responsible is receiving excellent care. Previous issues with personal care have been dealt with kindly resulting in a improvement in general health. I am impressed with how staff deal with any likes and dislikes. Options are always carefully and clearly explained when an action or choice is required. The entertainment programme is varied and includes exercises. This general environment has encouraged interaction which had previously been missing. We are always advised of any issues which may arise. All staff I have met and spoken to are open, helpful and caring.
24 June 2025
When I moved my wife into Kingland House I had various problems with her. This made for a 'messy' transition from my point. It was not made clear enough, to me, that I should have left her there, and not return for a few days. Had I fully understood I would have tried to comply, but realistically it still would have been a problem. The staff have been excellent, and I am certain that my wife will settle down soon, but I feel that I may have inadvertently caused a problem for them. For this, I apologise.
13 May 2025
Kingland continues to offer kind and supportive care. My friend, who I visit, is - so far as can be ascertained - happy in his situation and enjoys the visits of entertainers, especially when animals are involved.
13 May 2025
Kingland House treat my Mum with care. They try and give her a better quality of life. She has dementia however they never seem to give up up on her and they are constantly reviewing her care. I trust the team.
13 May 2025
My mother has often been left in her room until late morning before being dressed and taken to the lounge. This has left her feeling very isolated and has started to regret her decision to move into the home. Whilst I appreciate there are issues about her toileting requirements I still feel that she needs to be in the lounge earlier in the morning. She has also made comments that although most of the staff are kind there are some, mostly male, that are not very gentle when attending her needs. However apart rom the above comments I have always been pleased with the appearance of the home and the entertainment provided although my mother in her elderly state cannot take advantage of what is on offer.
07 May 2025
The staff at Kingland house have gone above and beyond to support my 86 year old mother who arrived with quick onset of dementia and bed bound. She was a challenge for the team to meet her high needs but they have shown genuine care and compassion, patience and a willingness to help my mother be as comfortable as possible at this stressful moment and stage of life. Thank you. I am utterly grateful and relieved my mum is there at this point and my father can finally look after himself at home.
07 May 2025
My mother is very happy and finds the staff very attentive. Her room has good light. The administrator is super helpful and all the care staff are very nice. My mother likes trips to the garden.
07 March 2025
I am so grateful to the staff at Kingland House for the ongoing care they give my brother as his Dementia has progressed and mobility decreased. I am kept fully informed of significant changes and consulted when necessary. Thank you to all involved with his care.
05 March 2025
The care given by the staff, and the facilities, at Kingland House, Poole, is consistently excellent and cannot be faulted. As a regular visitor I am made welcome and appreciated. I look forward to my visits and always leave feeling uplifted and that my wife, a resident, is in the best possible place given her condition.
30 September 2024
My dad is happy and well looked after by the continuing care and support received by the staff on every level. I cannot express enough how the kindness and support that the staff give my Dad makes such a difference to his overall mental and physical health. Despite having a number of health issues that are debilitating and progressive, he looks better than before he became a resident 18 months ago. Most importantly, he is settled and happier, and feels safe and comfortable. Thank you, everyone, for making this happen, and giving back some quality of life to Dad.
24 September 2024
My elderly father moved into the home a few months ago. He has settled well and is very happy in his new surroundings. The staff and management are kind, caring, understanding and professional. Not only have they made my Dad feel welcome they have also made us as a family feel included too.
24 September 2024
My mother is very well looked after at Kingland House Residential Home. Several different members of staff check to see if she needs anything during the day and nothing is too much trouble. There are plenty of activities for residents to participate in should they wish. There is also a lovely garden to sit in whilst the weather is good and both residents and visitors are welcome to use it.
24 September 2024
Unfortunately due to a life-changing illness, my grandfather is no longer able to live independently at home. It was a difficult decision to find a care home for him, but I can't fault Kingland House at all. They have done everything possible to encourage my granddad to join in with the many varied activities and the room he has is kept immaculately clean. The staff area is always friendly, smiling and very welcoming. I honestly can say I have peace of mind that he is being well cared for and it's nice to see all the photos etc. on the social media channels. I wouldn't hesitate to recommend the home whether it's for rest bite or on a more permanent basis. The location of the home is perfect for a walk to the park or into town.
10 September 2024
The staff were friendly, helpful and competent. We always felt that Dad was being well cared for. We were impressed that residents always left their rooms to eat in the dining room, regardless of how much effort it took.
17 May 2024
My mum has been a resident at Kingland House for just over 3 years. She arrived very unwell and anxious but with kindness, patience and good care, her health and wellbeing slowly returned. I visit weekly and have been lucky enough to join in with chair exercises, I’ve had a game of bingo, I’ve also seen many different singers while visiting. Kingland House share a lot of photos on social media of the residents enjoying the activities and outings. It’s lovely to see the residents having fun. The location of Kingland House is perfect for a walk into town, Poole Quay or Poole Park. There is always a wheelchair available to use.
Latest Reviews for Kingland House Residential Home
25 September 2025
Mum has always been very happy at Kingland House. She initially went for respite care and after 10 days never wanted to go home and be alone again. She likes to sit in the lounge during the day with other residents. They often have singers or chair exercises. They also have regular visits from a specially trained dog. The staff organise various games too which keeps Mum well entertained. Knowing she's well catered for and happy makes me happy.
25 September 2025
Since her arrival in January, 2023 my wife has settled in very well at Kingland House and gets on well with the staff. Her aphasia means that she has difficulty in expressing her wishes, but overall she gets by with the help of the staff. I find the staff and management helpful and amenable to suggestions.
24 September 2025
Thank you for the continued care and attention you give to my wife.I am pleased that she is a resident in Kingland where all the lovely staff are kind and caring. Thank you for looking after her through her good and sometimes not so good moments.
24 September 2025
Efficient and caring with excellent communication to family. Good range of activities and efforts made to provide individualised care in the context of a large care home. Great location next to Poole park and a lovely garden which residents can freely use. Special thanks to Maxine.
24 September 2025
My wife has been a resident since October 2022. The staff have always treated her as an individual and not just another resident. They have tailored her care to meet the changes in her needs and wants as time has passed. Judith is considerably more content than she was prior to her time in Kingland House. Her physical health is closely monitored and there is good liaison between the staff, senior carers and the local NHS services. Her mental wellbeing is always considered when meeting her day to day anxieties and concerns. All of the staff that I have encountered have been willing to talk to me about any concerns of mine and I am frequently given updates regarding my wife's care. Despite the inevitable pressures and work load of the staff, they always find time for positive and cheerful interaction with my wife and other residents. I am always made to feel welcome at Kingland House and the staff and manager have gone to a lot of effort to accommodate my wishes.
19 September 2025
The resident for whom we are responsible is receiving excellent care. Previous issues with personal care have been dealt with kindly resulting in a improvement in general health. I am impressed with how staff deal with any likes and dislikes. Options are always carefully and clearly explained when an action or choice is required. The entertainment programme is varied and includes exercises. This general environment has encouraged interaction which had previously been missing. We are always advised of any issues which may arise. All staff I have met and spoken to are open, helpful and caring.
24 June 2025
When I moved my wife into Kingland House I had various problems with her. This made for a 'messy' transition from my point. It was not made clear enough, to me, that I should have left her there, and not return for a few days. Had I fully understood I would have tried to comply, but realistically it still would have been a problem. The staff have been excellent, and I am certain that my wife will settle down soon, but I feel that I may have inadvertently caused a problem for them. For this, I apologise.
13 May 2025
Kingland continues to offer kind and supportive care. My friend, who I visit, is - so far as can be ascertained - happy in his situation and enjoys the visits of entertainers, especially when animals are involved.
13 May 2025
Kingland House treat my Mum with care. They try and give her a better quality of life. She has dementia however they never seem to give up up on her and they are constantly reviewing her care. I trust the team.
13 May 2025
My mother has often been left in her room until late morning before being dressed and taken to the lounge. This has left her feeling very isolated and has started to regret her decision to move into the home. Whilst I appreciate there are issues about her toileting requirements I still feel that she needs to be in the lounge earlier in the morning. She has also made comments that although most of the staff are kind there are some, mostly male, that are not very gentle when attending her needs. However apart rom the above comments I have always been pleased with the appearance of the home and the entertainment provided although my mother in her elderly state cannot take advantage of what is on offer.
07 May 2025
The staff at Kingland house have gone above and beyond to support my 86 year old mother who arrived with quick onset of dementia and bed bound. She was a challenge for the team to meet her high needs but they have shown genuine care and compassion, patience and a willingness to help my mother be as comfortable as possible at this stressful moment and stage of life. Thank you. I am utterly grateful and relieved my mum is there at this point and my father can finally look after himself at home.
07 May 2025
My mother is very happy and finds the staff very attentive. Her room has good light. The administrator is super helpful and all the care staff are very nice. My mother likes trips to the garden.
07 March 2025
I am so grateful to the staff at Kingland House for the ongoing care they give my brother as his Dementia has progressed and mobility decreased. I am kept fully informed of significant changes and consulted when necessary. Thank you to all involved with his care.
05 March 2025
The care given by the staff, and the facilities, at Kingland House, Poole, is consistently excellent and cannot be faulted. As a regular visitor I am made welcome and appreciated. I look forward to my visits and always leave feeling uplifted and that my wife, a resident, is in the best possible place given her condition.
30 September 2024
My dad is happy and well looked after by the continuing care and support received by the staff on every level. I cannot express enough how the kindness and support that the staff give my Dad makes such a difference to his overall mental and physical health. Despite having a number of health issues that are debilitating and progressive, he looks better than before he became a resident 18 months ago. Most importantly, he is settled and happier, and feels safe and comfortable. Thank you, everyone, for making this happen, and giving back some quality of life to Dad.
24 September 2024
My elderly father moved into the home a few months ago. He has settled well and is very happy in his new surroundings. The staff and management are kind, caring, understanding and professional. Not only have they made my Dad feel welcome they have also made us as a family feel included too.
24 September 2024
My mother is very well looked after at Kingland House Residential Home. Several different members of staff check to see if she needs anything during the day and nothing is too much trouble. There are plenty of activities for residents to participate in should they wish. There is also a lovely garden to sit in whilst the weather is good and both residents and visitors are welcome to use it.
24 September 2024
Unfortunately due to a life-changing illness, my grandfather is no longer able to live independently at home. It was a difficult decision to find a care home for him, but I can't fault Kingland House at all. They have done everything possible to encourage my granddad to join in with the many varied activities and the room he has is kept immaculately clean. The staff area is always friendly, smiling and very welcoming. I honestly can say I have peace of mind that he is being well cared for and it's nice to see all the photos etc. on the social media channels. I wouldn't hesitate to recommend the home whether it's for rest bite or on a more permanent basis. The location of the home is perfect for a walk to the park or into town.
10 September 2024
The staff were friendly, helpful and competent. We always felt that Dad was being well cared for. We were impressed that residents always left their rooms to eat in the dining room, regardless of how much effort it took.
17 May 2024
My mum has been a resident at Kingland House for just over 3 years. She arrived very unwell and anxious but with kindness, patience and good care, her health and wellbeing slowly returned. I visit weekly and have been lucky enough to join in with chair exercises, I’ve had a game of bingo, I’ve also seen many different singers while visiting. Kingland House share a lot of photos on social media of the residents enjoying the activities and outings. It’s lovely to see the residents having fun. The location of Kingland House is perfect for a walk into town, Poole Quay or Poole Park. There is always a wheelchair available to use.