Kingland House Nursing and Residential Home

30 Kingland Road, Poole BH15 1TP

Kingland House Nursing and Residential Home, Poole, Dorset
Kingland House Nursing and Residential Home, Poole, Dorset
Kingland House Nursing and Residential Home, Poole, Dorset

Kingland House Nursing and Residential Home is located a short distance from Poole Park in Dorset. The park has a large lake with wildlife, swans geese and a miniature railway and boating facilities and is a five minute walk from the local town centre and a short drive from Sandbanks beach, Quay and Old Town.

The home has multiple lounge areas, one for activities and one for relaxing in quiet. The grounds feature landscaped gardens which residents can enjoy and admire from the home's dining room conservatory or in person during the warmer months. Residents at the home can enjoy freshly prepared meals on a daily basis, with special dietary requirements being catered for.

Residents at the home are encouraged to bring personal items to make themselves feel at home as they settle into their new surroundings, while the home has a team of activities co-ordinators who provide a range of inspiring activities for residents to participate in and socialise, including a regular quiz and exercising to music.

Kingland House Nursing and Residential Home hosts entertainers, and organises regular outings and school visits.

Group: Buckland Care Ltd

Person in charge: Carole Taylor (Manager)

Local Authority / Social Services: Borough of Poole Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 44 Service Users

Registered Care Categories*: Dementia • Old Age • Physical Disability

Admission Information: Ages 65+.

Languages Spoken by Staff (other than English): Romanian, Russian

Single Rooms: 44

Shared Rooms: 0

Rooms with ensuite WC: 44

Weekly Charges Guide: Personal Care Single £600 – £750 Nursing Care Single £750 – £900

Facilities & Services: Respite Care • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Latest CQC* Report on Kingland House Nursing and Residential Home: click here

* Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

1 Bed Vacancy

posted 17 Feb 2017

Please contact for more information


7.8 Kingland House Nursing and Residential Home has a Review Score of 7.8 (7.822)

The Review Score of 7.8 (maximum of 10) for Kingland House Nursing and Residential Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 2 Reviews over all time. This Average Rating is also the rating value for Kingland House Nursing and Residential Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3 out of 5 from 1 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.708 for Kingland House Nursing and Residential Home is calculated as follows: ( (17 Excellents x 5) + (7 Goods x 4) ) ÷ 24 Ratings = 4.708

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered beds. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered beds has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    The 3.114 Points relating to the number of positive Reviews for Kingland House Nursing and Residential Home is based on 1 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 = 3

    2. Target of 8.8 positive Reviews (44 registered beds ÷ 5). 1 Reviews ÷ 8.8 Target = 0.114

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

Average Ratings

  • Excellent
  • Good
  • Satisfactory
  • Poor
  • Very Poor
  • Don't Know

How Likely are the Reviewers to Recommend Kingland House Nursing and Residential Home?

  • Extremely LIKELY
  • Likely
  • Don't know
  • Neither Unlikely or Likely
  • Unlikely
  • Extremely UNLIKELY

Reviewer Connection to Kingland House Nursing and Residential Home

  • Cousin of Resident/Service User
  • Son of Resident/Service User

Both my parents are resident at Kingland House Nursing and Residential Home. We have been uniformly impressed with the high levels of care and kindness evident. The staff are professional, attentive and friendly. Residents are offered good choices and encouraged to maintain their independence. Activities are regularly offered. The atmosphere of the home is welcoming and friendly. It is also accessible and we come to visit when we want to. We feel that my parents are cared for as well as we would want them to be.

How likely would you be to recommend Kingland House Nursing and Residential Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

My cousin, who was totally immobile, was provided with a light airy room with pleasant outdoor views. All staff including those in reception knew her name and her likes and dislikes. She was treated with great respect and every attempt was made to ensure that she was comfortable. The food was very well presented with the additional provision of mid-morning and afternoon snacks, and supper.
Although my cousin was not robust enough to visit the communal rooms every effort was made to ensure that she had an opportunity to chat. A variety of staff took time to visit her room to engage her in general conversation. The nursing was excellent and there was always a genuine concern for her comfort and well-being. At key moments in her stay I was always well briefed on the situation. In conclusion I was always confident that my cousin was receiving the best of care and attention and I have nothing but praise for the home.

How likely would you be to recommend Kingland House Nursing and Residential Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Submit a Review for Kingland House Nursing and Residential Home

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Awards / Recognitions

There are currently no awards/recognitions posted yet for Kingland House Nursing and Residential Home

Job Vacancies

Staff Profiles


Carole Gwilliam

Job Title: Registered Manager

Joined: 2014


Carole, a Registered Nurse, previously worked in a number of community and hospital settings. One of her main focuses was district nursing and she gained a huge amount of experience caring for patients in their own homes. In 2014, Carole moved to the area and started off as a Deputy Manager before becoming the Registered Manager of Kingland House.

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Kingland House Nursing and Residential Home