Care Homes Owned by Buckland Care Ltd

Honestly, I can not put it into words how grateful I am for my dad to be around so many people who cherish him as much as I do! It was his birthday today and the amount of detail and effort that went into was truly inspiring! He has been going out, getting to live his life to the max! The amount of activities they do! They all deserve the best! To show that much care , consideration and compassion is just amazing I truly feel like he is being treated like a king! So again thank you so much for you all you!

I'm very settled & well looked after. I feel safe & happy. The staff are fabulous, I love them all!

My Mum has been at the Firs for nearly 5 years now and i have always been happy with the way she has been looked after and the personal attention she has received. The activities provided by the lovely ladies is amazing Lucy and Anna is second to none they are so professional and all the residents have such fun it is lovely to see their happy faces . I also feel that since the new Manager Emma has arrived everything seems even better happy staff and residents and a new positive outlook in all aspects of our loved ones care. I really want to Thank each and every member of the Firs staff it means so much to my family and i am sure all the other families to know that their loved ones are so well cared for and so happy .I must also mention the amazing meals that the chef and his helpers provide they always look so yummy .

Our dear mum has been at the Firs Budleigh for well over a year now and we can honesty say things services activities the staff have only improved for the better as time goes on. We have good communication and rapport with Emma the manager and likewise the care staff.

I recommend the Firs without reservation. It is an outstanding care home in every respect. My mum has been a resident at the Firs for well over three years and has nothing but praise for it. The staff are friendly and professional and very well led, they go above and beyond to provide a warm and caring environment in which the residents can flourish. The Firs is a real inclusive community. The enrichment programme of activities is second to none, music, arts and craft, visits, exercise and well being, bingo, animal petting, themed events, the list is endless. The facilities at the home and the food are excellent. The communication from the home to residents families is very good, keeping them well informed of all developments, meetings and events. Residents families are always made to feel welcome when they visit their loved ones. The home is always scrupulously clean and residents rooms are spacious with their own en suite facilities. In conclusion, the Firs is outstanding.

I moved my sister in law to INGLEFIELD in January this year from a Home on the mainland. June was so much happier straight away and I could see the difference in her care. She put on weight, she always looked really clean and was dressed well. June arrived with a lot of clothing which either was really old or didn't fit. The housekeeper worked with me to buy things which fitted better and were more comfortable for her to wear. Whenever I had a query either by email or by telephone, I always had an instant response from Sally, the Administrator, or from the registered nurse on duty. I never felt bad about leaving June in the care of the staff at INGLEFIELD. June could, on occasion, be quite difficult to manage but all the staff were kind and respectful towards her. In the last week of June's life, she was beautifully looked after and was kept very comfortable and peaceful. We were always made welcome at any time during her stay and I am so pleased that June moved to INGLEFIELD.

Mum ended up at The Firs by chance, but we are very glad she did!

Firs took the time to listen and encourage my Mother to participate in activities and get the best out of each day.

Mum is always clean and well dressed and as a family we feel she is being cared for in a very compassionate manner.

The individual needs of residents are always dealt with straight away.

My husband and I enjoyed an afternoon playing Bingo with Mum, a few other residents and family members and two staff members. It was good to observe the interaction between staff and the residents. Mum is obviously very fond of them.

my good friend was recently a new resident at woodland court i cant fault the care that she has received and how well they settled her in, i am always greeted with a smile and always offered a cuppa , you do such a good job so caring and kind and always happy to help, I cant praise them enough well done all the staff at woodland court keep up the good work, it has taken so much stress of me not to have to worry about her.

Dad will hopefully see you all again in January - fingers crossed you'll still have a room for him!

It has taken a while for mum to settle in and the carers have been so supportive, caring and patient. Mum now joins in everything, loves the activities and sees The Firs as her home. I can't recommend the home enough, a lovely warm friendly care home.

The home is run very well and the staff are really helpful.

I can't thank the manager and staff enough for everything they do for Mum. From day one, the manager has gone above and beyond to make sure Mum is not just cared for, but genuinely happy. She has taken the time to get to know Mum as a person, understand her needs, and create a real sense of home for her.

The kindness, patience and dedication shown by the whole team are incredible. Knowing Mum is safe, settled and enjoying life again gives our family such peace of mind.

We are truly grateful for all the care, support and compassion shown every single day.

On arriving at the care home I expected a few teething issues with Dad settling in. The staff went above and beyond to ensure Dad was made welcome and comfortable in strange surroundings. The care Dad received was brilliant with all questions answered, nothing was too much trouble. Dad settled well and has continued to do so. Dad has expressed that 'he likes it where he is'.

My wife has settled in. I like the care of her and the staff excellent way of working. She is treated with respect and dignity.

Staff are always very helpful great activities warm clean environment staff cannot stress enough how good the staff are food is also very good with a great selection on offer for the residents has great facilities to help residents feel welcome

We viewed 4 other homes and as soon as we walked in we felt it was home, every member of staff spoke, Karen was great this was a very emotional for me and she was so caring, after our visit we went and had a coffee and this was our first choice and she moved in the following Monday morning this is not easy but every member of staff helped I'm so thankful still emotional but thankful xx