Care Homes Owned by Buckland Care Ltd

Although his memory is not too good, he does not have Dementia and therefore it is good to know he has some stimulation each day.

The staff are always on hand and handle situations in a professional manner, they are friendly and polite. The various activities they plan for the residents is exceptional, this helps to stimulate their minds. If a medical situation arises their family are always contacted.

Excellent, I would recommend this care home to family and friend, staff are always friendly, happy, chatty and ready to help, the entertainment they provide is wonderful, the food is lovely, staff are always ready to provide drink's when needed x

when we arrived today, we were greeted by A, who's in the office, always smiling and very helpful, Mum was in her room as it's cooler, the staff are lovely very caring and helpful, Mum is enjoying the meals, there are activities every day which Mum joins in most days, Mum has had a lot of pain which they sorted very quickly and now out of pain. We are very happy to know Mum is being so well looked after, and has settled in so nicely. Thank you.

We are extremely pleased with the care and attention that has been provided for our Mum. We visit regularly and the staff are always welcoming and very helpful. The activities provided are excellent. Our Mum has adjusted well and seems very comfortable in her room.

The home has a different feel now.

West Bank is a cheerfully run home the staff are always helpful & kind which I find to be most important to the welfare of my sister. The Home is very clean (no smells) my sister seems settled & happy.

I am very very happy with Hartwell and the care she has been given . All the staff are so friendly and everyone is so kind and they are so willing to help if need be when asking about something concerning my mum (Boofie). Mum is very happy with all of you too Many thanks. X

Mary ( his sister )

The staff at Willow Bank were brilliant at arranging a special lunch for my mum. Her best friend is in a nursing home a few miles away. With the help of her friend's daughter we were able to bring them together in the quiet lounge to share memories and a good lunch. It was lovely to see them together. Thank you.

I have visited a friend several times over the last few months. I have always found the staff to be very polite professional & really take care of the residents the new manager has brought a very well organised team together. It is a lovely home beautifully decorated and all the residents I have met are very happy & well cared for.

Inglefields has been an exemplary home for my father. I brought my mother and father over to the Island 2 years ago so we could look after them better here, rather than in Surrey. Unfortunately my father, who suffered with Dementia before he came over, contracted a UTI which exasperated his Dementia and it was clear he needed full time care. Inglefields were so very empathetic to our needs both for my father and my mother, both in their mid 90's, my father unfortunately has deteriorated over the past year and I have to say Inglefields have looked after him brilliantly. They have kept me informed of developments and he is being looked after so well given the situation. He's a lovely man but does present problems, uncharacteristic of his former self and presents significant challenges in his ongoing care needs. As far as I'm concerned Inglfield represents the very best care with dedicated staff and management and I would have no problem in recommending this facility.

I would not hesitate to recommend firs care home

Thank you Emma and your team for all you do.

The staff at Kingland House give lots of encouragement to my wife to join in the activities. She is inclined to stay in bed and gets fed up if left to her own devices. But with the help of the staff, who were tempting her to participate, her mood has much improved. When appropriate, the staff let me be involved with games or a quiz, which makes visiting more pleasurable for both of us. Quite often,I am offered a cup of tea and a cake, which is always welcome.

Very Friendly

I wanted to put excellent against many of these categories below but have had issues with nightstaff that are currently being addressed. My experience with the current manager is excellent and the day staff who treat me with kindness and respect and can't do enough for me.

The care mum has received has been truly marvellous. Every member of staff has shown genuine kindness, patience and understanding, and they take the time to get to know her as a person. The activities programme is immense, varied, engaging and thoughtfully planned - and it has made a remarkable difference to her well-being. We feel very grateful for the support she receives.

Very useful respite - I have made good progress and now able to return home thanks to the staff at The Firs.

My husband has been at Woodland Court for almost a year now and has settled in very well. He is as happy as can be expected living away from his own home and gets on well with the staff who are all very kind and supportive of both him and myself. I visit everyday along with several other relatives and am always greeted with a welcome from the staff. The manager is very approachable. She holds a meeting with relatives every other Tuesday when she updates us with what is happening in the home and we can discuss any concerns or ideas for improvements with her. Or you can talk to her privately at anytime. She always listens and does her best to address your requests. Am I pleased with the care my husband gets at Woodland Court, Most definitely