West Bank Residential Home

Walford Road, Ross-on-Wye HR9 5PQ

West Bank Residential Home is a Victorian house situated near the historic town of Ross-on-Wye and provides residential care, respite, day care and dementia care.

The home is comfortable and restful, with the majority of rooms offering en-suite facilities. The grounds are laden with mature conservation trees and attractive gardens with a patio, which is popular with residents in the summer months.

An activities co-ordinator creates a diverse programme of activities every week for all residents to enjoy, which can be adapted to the needs of all individuals. One-on-one activities for those who are less agile or prefer to spend more time in their room can also be arranged.

The well-balanced, varied menus are created by experienced cooks ensuring that the residents enjoy healthy yet satisfying meals every day. The dishes are adapted to cater for all diets and preferences.

Group: West Bank Residential Homes Ltd

Person in charge: Judith Powell (Manager)

Local Authority / Social Services: Herefordshire Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 42 Service Users

Registered Care Categories*: Dementia • Mental Health Condition • Old Age • Physical Disability

Specialist Care Categories: Alzheimer's

Admission Information: Nursing, dementia, Personal Care. Ages 60+.

Single Rooms: 36

Shared Rooms: 3

Rooms with ensuite WC: 36

Facilities & Services: Day Care • Respite Care • Own GP if required • Own Furniture if required • Smoking not permitted • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Latest Care Quality Commission* Report on West Bank Residential Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.


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Staff Profiles


Judy Powell

Job Title: Registered Manager

Joined: 1994


Judy started working at West Bank in 1994, and became the Registered Manager in 2006.

She has four children and four grandchildren, aged between 5 and 15 and spends most of her spare time enjoying their company! She is also fond of swimming and gardening.

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at West Bank Residential Home