Care Homes Owned by Buckland Care Ltd in Wiltshire

As a retired nurse and having visited many care homes whilst working for social services I can honestly say that all the members of the team really care and although initially I wanted mum to move to a care home closer to me, she has settled and they have become like family I wouldn't want to move her . I have always been made welcome when visiting mum and the support I have had has been amazing.

Although his memory is not too good, he does not have Dementia and therefore it is good to know he has some stimulation each day.

Well done to Team Orchards you are all truly amazing

Very pleasant visit. My aunt is clearly happy.

Mum was moved to the orchards in august 2024 as an emergency dementia related stay. Her move once assessed by experts was made permanent at the end of August last year. From day 1 minute 1 the entire team have made mum feel safe happy Nd secure. As a family we are greeted warmly when we visit. Every day has something going on to stimulate their minds their mouths and their ears....I would have no qualms in recommended this to any family on the very scare path to accepting your most precious family member need care you can no longer provide. Michele.

The staff in the activities room are amazing, so committed to ensuring all residents are involved in some way. Whilst visiting not only was I made to feel welcome, offered drinks etc, also encouraged to join in. What fun I had singing at Christmas - songs I had forgotten! The range of activities are immense. Personal touches for the residents is also evident, jewellery matching outfits, a visiting hairdresser even nails polished, I'm sure this helps the happy smiles you see as you visit The Orchards. Thank you everyone.

It is good to see the residents have a lot of actives they can get involved with.

Amazing place. Fantastic care for residents. Very entertaining relaxing home. Staff are exceptional.

Mum was quite challenging when she arrived at the Orchards. The team there worked very hard to return her to calm person mum still has her challenged but every member of staff whether ther carer or otherwise are extremely tolerant and easy going not a situation we were used to. When mum is well she is extremly happy at The Orchards but she is always safe, well looked after and cared for.

The care received was excellent, entertainment I cannot fault. Everyone seem to be happy in their respective duties.

My mother in law was very distressed when she arrived at the Orchards. They have all worked really hard with her and she's now in a better place. She remains a chalenge but they help her through it and reasure us when we need it. We are always made to feel very welcome.

The Orchards is a warm friendly home. My father is very well cared for, especially as his conditions have deteriorated. I do not live locally and it is very reassuring to know he is very well cared for. The staff are approachable, and look after my dad exceptionally well. I'm always kept informed of how he is and whenever there are problems as well as when everything goes well.

When we visit staff always bring us chairs and we're often offered a drink as we usually visit on Sunday afternoons

My mum moved into The Orchards back in August after being diagnosed with dementia earlier this year. At first, I was very sad that Mum had moved into a care home, but I knew that it was for the best. Now, after five months at The Orchards, it's the best decision we could have made. Mum has settled in very well. The staff are brilliant, Mum is very well looked after 24 hours a day. The care home and staff make you feel very welcome whenever you visit, nothing is too much for them. Well done and a big thank you.

My husband's stepmother was cared for very well at The Orchards. She was treated with courtesy, friendliness and affection. Staff were helpful and supportive of us as a family, and the staffing levels were consistently high. A choice of comfortable lounges meant that sitting in the communal areas was an option for everyone. The Orchards is a well-run home from home; alas Stepmum wasn't well on arrival and couldn't really benefit from the lovely garden and excellent activities but was safe and comfortable in her last months. Food was always well prepared, nutritious and tempting!

Dad's life has turned around since he moved into The Orchards. He has put some weight back on, his skin condition and colour have improved and we are seeing sparks of his old personality and humour. He has made friends and is joining in with some of the activities, which I think are outstanding. Life has really improved for the family too - we have complete confidence in the staff. It's a huge relief to know that he is safe and happy.

Always felt welcome, and we have some good memories of happy times, fun and laughter with Mum and cups of tea!

This is an amazing home. My stepmum is so well looked after. Nothing is too much trouble for the carers. The activities are sincerely awesome. So much for her to do and enjoy. We have left knowing she is well looked after and very contented to be at The Orchards.

My sister and I visited the home the day after Mum passed away (at the hospital) - there were tears, hugs, cakes and laughter as we remembered together Mum's 2 years at The Orchards. Thank you all so much.

All the staff at The Orchards are excellent and very hard-working.