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Care Homes Owned by Buckland Care Ltd in Devon

9.9 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Buckland Care Ltd in Devon

Only the locations & reviews in Devon for Buckland Care Ltd are showing below.

View the details of all 10 locations (with 599 reviews) owned by Buckland Care Ltd

Buckland Care Ltd Locations in Devon (2)

 
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2 Care Homes owned by Buckland Care Ltd in Devon
The Firs Residential Home

33 West Hill, Budleigh Salterton EX9 6AE 

9.9 74 reviews
"We had to put a family friend into a care home after struggling at home alone, she was very nervous and apprehensive about going into a…"   Read all 74 reviews
Location Type Care Home

Set in a peaceful location with leafy gardens and light-filled spaces, The Firs offers more than just a place to live – it’s a place to feel at ease. Residents can relax in the comfortable lounge, share time with others in the dining areas, or enjoy… Read more about The Firs Residential Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • 38 Rooms from £1,300 / week
Mulberry House Residential Home

Brimley Lane, Bovey Tracey, Newton Abbot TQ13 9JS 

9.9 41 reviews
"The moment I stepped into Mulberry House, I felt very welcome. Someone showed me to my room, the room was very nice on the second floor.…"   Read all 41 reviews
Location Type Care Home

Nestled in beautiful countryside surroundings, Mulberry House is a striking and much-loved home, recently renovated and thoughtfully designed throughout. Residential care is provided alongside support for individuals living with mild dementia. Whether… Read more about Mulberry House Residential Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • 42 Rooms from £1,300 / week

Buckland Care Ltd Reviews in Devon (115)

9.9
Buckland Care Ltd has a Group Review Score of 9.9 (9.863) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Buckland Care Ltd must have a Review Score.

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Review of

The Firs Residential Home

from Paul C (Next of Kin) published on 6 August 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We had to put a family friend into a care home after struggling at home alone, she was very nervous and apprehensive about going into a care home, but from the moment she arrived she was made very welcome by the friendly staff and management team which put her mind at ease. She has settled in very
well and thoroughly enjoying the many activities that the home put on. She really looks forward to her favourite roast dinner. She is certainly living her best life. Amazing care home with amazing staff, would highly recommend.

Reply from Nicola Shayler, Manager at The Firs Residential Home

Thank you so much for your review. We are so pleased your friend has settled in, the difference from when she first came to now is amazing, a totally different lady who is so happy, even made new friends. I will feedback your review onto the team at the Firs.

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Review of

The Firs Residential Home

from V M (Granddaughter of Resident) published on 29 July 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My nan spent 6 months at The Firs before passing away in April this year, the staff made her feel so welcome and so did the residents. The activity coordinators are amazing, so many varied different activities, my nan joined in with cooking, flower arranging, arts and crafts, bingo, knitting, all things
which hadn't been possible for her for years. The food at The Firs was lovely, with varied meals, multiple options. Staff always alerted us if they had any concerns, following all the correct procedures when she fell, or when she had a rash or a swollen leg, for example. Myself and my family I can't recommend The Firs enough.

Reply from Nicola Shayler, Manager at The Firs Residential Home

Thank you so much for the lovely review, we are so pleased that your Nan was so happy at the Firs. We will pass on your kind words to the team.

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Review of

Mulberry House Residential Home

from Joseph D (Resident) assisted by family/friend published on 15 July 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The moment I stepped into Mulberry House, I felt very welcome. Someone showed me to my room, the room was very nice on the second floor. Several staff members helped me to feel at ease. The food was very nice. if I felt hungry, I would ask for a cup of tea and biscuits. Staff were always popping in
to see if I needed anything. Lots of activities to join in if I wished. Had my hair washed and dried each week I was there. Overall, a lovely stay while my daughter was away.

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Review of

The Firs Residential Home

from C G (Daughter of Resident) published on 9 July 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The Firs is a lovely care home. The staff are very caring and helpful, friendly and happy.
My father always tells me he is so happy there and very well looked after, which is all you ever want to hear.
I have not hesitations whatsoever recommending this home.
The activities are well thought out,
they cater to all abilities and they even have a bar! The residents really are treated as a family. I couldn't have picked a better home for him

Reply from Nicola Shayler, Manager at The Firs Residential Home

Thank you for your wonderful feedback, Your dad always expressing that he is very happy here and has a new lease of life with all the wonderful activities he joins in with. I will pass your lovely comments back to our dedicated team members.

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Review of

Mulberry House Residential Home

from Clare S (Ex Family Member) published on 8 July 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are always friendly and try to be helpful, cleaners and support team, gardener and chef really high standards. Rooms, cleaned well, but they could do with some updates in some cases. Lounge, library, very nice spaces and good for quiet chats, meetings, tea etc. Food seems good and home-cooked,
lovely gardens. good social and activity options. More evidence of joined-up thinking between medics, the elderly, the Mental Health Team and family would be helpful.

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Review of

Mulberry House Residential Home

from Theresa W (Daughter-in-law of Resident) published on 8 July 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff, without exception, were always kind, helpful and gave my mother-in-law the best care. She really enjoyed her chats with such friendly staff, and she loved joining in all the activities and entertainment. With the careful management of her medication, she recovered a lot over the first few
months up to a year. Her care was specific to her changing capabilities, which gave her some happy times. The staff made it comfortable for the family to visit, and excellent communication of her needs. She also loved the food.

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Review of

The Firs Residential Home

from Clive L (Son of Resident) published on 1 July 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

First impression of The Firs is that the staff are very caring, the management very good with our mums needs. Mum has settled in very quickly, there are lots of activities and a very beautiful garden which she likes to sit in with lovely flowers. The First turned out to be a fantastic choice.

Reply from Nicola Shayler, Manager at The Firs Residential Home

Thank you so much for the wonderful review. Your mum really has settled in well and is making new friends and enjoying the activities. We will pass your positive comments to our wonderful staff team.

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Review of

Mulberry House Residential Home

from A S (Grandson of Resident) published on 26 June 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The team at Mulberry House have been wonderful at insuring my nan has settled in well since moving there. In December even providing extra care when necessary. Nan has improved dramatically since her move and seems far more happy and content. The staff are always friendly and helpful making visiting
a pleasant experience Thank you all for your hard work! I could not recommend Mulberry House highly enough.

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Review of

Mulberry House Residential Home

from K C (Daughter of Resident) published on 5 June 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Each one of the staff at Mulberry House made my father very welcome. The care was excellent and support was given not just to my father, but the whole family. Thank you very much as these times can be very emotional.

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Review of

The Firs Residential Home

from Jacqui F (Daughter-in-law of Resident) published on 15 May 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Whenever we visit we are always welcomed and never made to feel in the way. Always offered a cup of tea and a room for chat. The activities they have are amazing, the food always looks lovely. The staff very accommodating and caring. The home has a lovely look and ambience about it. They ring you as
soon as there is a problem. I would like to think there's a home like this available if ever I needed it.

Reply from Nicola Shayler, Manager at The Firs Residential Home

Thank you so much for your lovely review and kinds words.

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Review of

The Firs Residential Home

from Laurence F (Son of Resident) published on 15 May 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A fabulous place. I feel I am visiting Mum in her home, not a care home, she seems so comfortable. Who wouldn't though, with such kind, attentive and polite carers. And the food! What a selection on the menu. Walking around, there is so much on the walls to make you stop look and interact with Mum rather
than just walk between rooms. It's as good as you could want for your mum.

Reply from Nicola Shayler, Manager at The Firs Residential Home

Thank you so much for your lovely review and kinds words.

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Review of

Mulberry House Residential Home

from Sandra G (Sister of Resident) published on 12 May 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister moved into Mulberry House last year as she had recently been diagnosed with Dementia. She has been treated with kindness and warmth and is very happy there. The staff and Manager went out of their way to welcome her and encourage any activities she might enjoy. It has made a potentially difficult
and traumatic change, much easier for her to accept.

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Review of

Mulberry House Residential Home

from R E (Son-in-law of Resident) published on 31 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My 95-year-old father-in-law moved into Mulberry house in January of this year. He was in a very frail condition, having found it increasingly hard to look after himself at home. Within weeks, the care and attention that he received has been transformational. He is now enjoying life again, and has regained
that sparkle in his eye. We have not met many of the staff, but have so far been very impressed with two of them, and very much look forward to meeting their colleages.

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Review of

Mulberry House Residential Home

from K E (Daughter of Resident) published on 28 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father (95yrs) suffered a fall/infection 2 weeks before becoming a resident at Mulberry House. He was no longer able to live alone safely. A few weeks on and he's clearly feeling content and settled. He says he loves the food and finds all the staff very friendly and helpful. We as a family know
he is safe and being very well cared for which brings everyone huge peace of mind.

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Review of

Mulberry House Residential Home

from L B (Daughter of Resident) published on 24 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum came to Mulberry in August 2022 after falls at home and a recent diagnosis of Alzheimer's. I already knew of the home, it had a good reputation although was in CQC special measures when I first visited but I was very happy with the home itself, the staff I met, and how they planned to care for Mum.
They explained why the CQC report wasn't good and that made sense to me.
Mum didn't settle in straight away and wanted to stay in her room but gradually she was persuaded to integrate.
The level of care has been second to none. I've visited twice weekly on average and I have never had any concerns. There is always a member of staff with residents, a constant flow of food and drink, meals and snacks, birthday cakes for residents, loads of activities, sing-a-longs, quiet films, games, chats etc.
The staff are wonderful, they are kind, respectful and friendly, to both mum and me.
Regarding fees divide the monthly cost by 30 days then 24 hrs equals less than £9 per hour for 24 hr care.

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Review of

The Firs Residential Home

from Patricia W (Daughter of Resident) published on 10 December 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was very happy living at The Firs, and her care was second to none. When her health recently failed she was looked after with immense empathy and professional efficiency. In her last few weeks I was impressed by the real kindness of all members of staff, with constant medical attention and gentle
sympathetic ministration to her needs around the clock. Thanks to this wonderful care, she passed away peacefully in the night, attended by smart and compassionate professionals.

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Review of

The Firs Residential Home

from Valerie F (Daughter of Resident) published on 4 December 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

In my mother's final weeks of life, all the staff at The Firs were outstandingly diligent and kind to our family and especially Mum. When the night staff phoned me at 1.30 am and then I arrived at the home on the night of her demise, I cannot praise them highly enough. They were very smartly presented,
polite and dedicated. The Firs is the perfect home.

Reply from Nicola Shayler, Manager at The Firs Residential Home

Thank you for your kind words, we really value your feedback.

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Review of

The Firs Residential Home

from Andy G (Son of Resident) published on 17 October 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

With everything else going on within our family this was a lovely place for my dad to end his days.
The staff were amazing and we were always made to feel welcome, they went above and beyond.

Reply from Nicola Shayler, Manager at The Firs Residential Home

Thank you so much for your feedback, we really do appreciate it.

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Review of

Mulberry House Residential Home

from B C (Husband of Resident) published on 16 September 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife has been a permanent resident at Mulberry House since March 2024 due to an inability to walk at all. The care is first class and I cannot think of anything detrimental which could be said about this business. My age is 94.

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Review of

Mulberry House Residential Home

from Karen D (Friend of Resident) published on 7 August 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dear friend has moved into Mulberry House after a hospital stay. All the staff from the administration to the manager are all so kind and caring. The home is always very clean and the room is very nice with a door to her own patio. Thank you for all your kindness.

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Awards / Recognitions (2)

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