"Lovely, friendly staff. Always smells fresh and clean. Uncle has settled in really well. Excellent range of facilities.…"
Read all 52 reviews
from £1,600 / week
42 Rooms
Location Type
Care Home
Nestled in beautiful countryside surroundings, Mulberry House is a striking and much-loved home, recently renovated and thoughtfully designed throughout. Residential care is provided alongside ... Read more
"Firs is a lovely care home. The staff are universally polite, friendly, kind and easy to communicate with.
On arrival Nan was met with…"
Read all 89 reviews
from £1,400 / week
38 Rooms
Location Type
Care Home
Set in a peaceful location with leafy gardens and light-filled spaces, The Firs offers more than just a place to live – it’s a place to feel at ease. Residents can relax in the comfortable lounge, ... Read more
Older Person CarePermanent CareRespite Care
Residential Care
Dementia Residential Care
Buckland Care Ltd Reviews in Devon (141)
9.8
Buckland Care Ltd has a Group Review Score of 9.8 (9.800) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Buckland Care Ltd must have a Review Score.
from Andrew D (Grandson of Resident) published on 13 July 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
Firs is a lovely care home. The staff are universally polite, friendly, kind and easy to communicate with.
On arrival Nan was met with staff and her favourite music. A word search book in her room was a thoughtful touch.
The manager holds high standards and is keen to improve training for all. The
home is bright clean and well maintained with they have a personable dedicated maintenance man. The gardens are kept well with there is recently an enthusiastic hard working Gardner.
The food is exceptional, freshly cooked with a focus on lunchtime offerings. The food is varied and of high nutritional value - sadly Nan couldn't make the most of it but I often wanted to eat it myself.
The activities are broad ranging and accessible for all. Nan enjoyed the armchair exercises when she was able to and we enjoyed the bingo and the cake!
Most importantly Nan has been treated with respect and encouraged with her activities of daily living.
I would not hesitate to recommend firs care home
Reply from Emma Breslan, Manager at The Firs Residential HomeThank you so much for taking the time to write such a thoughtful and heartfelt review. Your kind words mean a great deal to our whole team. It was truly an honour and a privilege to care for your Nan. We are so pleased that she felt welcomed from the moment she arrived, and that the little personal touches, activities, gardens, and freshly prepared meals helped make her stay as comfortable and enjoyable as possible. It has been a genuine privilege to have your Nan as part of The Firs family.
from K S (Daughter of Resident) published on 9 July 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
The team at the Firs are all warm and welcoming nothing is to much trouble.
My dad recieves a high level of care always treated with respect and dignity.
The activities provided are amazing my dad is very happy.
Thank you Emma and your team for all you do.
Reply from Emma Breslan, Manager at The Firs Residential HomeThank you for taking the time to write this lovely review We are so happy that your dad is happy and enjoying the outings and activates the team provide I will pass this lovely review to all the staff Emma
from Diana F (Resident) assisted by family/friend published on 24 June 2026
Submitted via Postal Card • Report
Overall Experience4.0 out of 5
I wanted to put excellent against many of these categories below but have had issues with nightstaff that are currently being addressed. My experience with the current manager is excellent and the day staff who treat me with kindness and respect and can't do enough for me.
from Zoe A (Daughter of Resident) published on 18 June 2026
Submitted via Postal Card • Report
Overall Experience4.0 out of 5
The care mum has received has been truly marvellous. Every member of staff has shown genuine kindness, patience and understanding, and they take the time to get to know her as a person. The activities programme is immense, varied, engaging and thoughtfully planned - and it has made a remarkable difference
to her well-being. We feel very grateful for the support she receives.
Reply from Emma Breslan, Manager at The Firs Residential HomeHello Zoe Thank you for taking the time to write this lovely review, I will pass this on to all the staff. Thank you Emma
from John B (Resident) published on 18 June 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
Very useful respite - I have made good progress and now able to return home thanks to the staff at The Firs.
Reply from Emma Breslan, Manager at The Firs Residential HomeThank you for taking the time to write this lovely review, myself and the team thank you for choosing The Firs. I will pass this on to the team. Than you Emma
from Sheila L (Resident) published on 12 June 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
I have been here 2 weeks and settled in very well. The staff and Emma the manager have made sure I am so well cared for.
Reply from Emma Breslan, Manager at The Firs Residential HomeDear Sheila Thank you for taking the time to write this lovely review, myself and all the team are so happy that you are with us. Thank you Emma
from Karen P (Daughter of Resident) published on 12 June 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
The transition to The Firs residential home has been very smooth. Mum has settled in very well, mum has been enjoying all the activities. The staff have been excellent and Emma has gone above and beyond to make sure mum feels happy and safe.
Reply from Emma Breslan, Manager at The Firs Residential HomeDear Karen Thank you for you lovely review, we are all so happy that you chose The Firs for you lovely mum. I will pass your review to all the team Thank you once again Emma
from J F (Daughter of Resident) published on 10 June 2026
Submitted via Postal Card • Report
Overall Experience4.0 out of 5
Very friendly staff. Residents well cared for. Social meetings and activities amazing. Would be useful for relative to let themselves in/out of home. Less work for the carers.
Reply from Emma Breslan, Manager at The Firs Residential HomeHello Thank you for your lovely review I will pass this on to all the team Thank you Emma
from K F (Daughter of Resident) published on 5 June 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
Staff are friendly, welcoming and experienced in the needs of older people: my mum needs alot of hands on support with toileting and self care. She is well cared for by the staff, she enjoys the daily activities provided every single day. She enjoys breakfast in bed and then being helped to the lounge
the home is well staff, well run and v. clean we are very happy with our experience.
Reply from Emma Breslan, Manager at The Firs Residential HomeHello Thank you for your possessive review and kind words, I am glad your mum enjoys breakfast in bed and all the activities our wonderful team provide. Thank you Emma Breslan
from C K (Daughter of Resident) published on 26 May 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
We are more than happy with the care at this home. Our father is settled, feels safe and is happy - we cant ask for more. The day outs seem a firm favorite so more of those would be perfect.
Reply from Emma Breslan, Manager at The Firs Residential HomeHello Thank you for taking the time to write this lovely review and your farther have settled into the Firs and taking advantage of all the activities we provide . I will pass your lovey review to all the tam at the firs. Emma
from C G (Daughter of Resident) published on 26 May 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
I find The Firs to be a very lovely, happy and caring home. They have activities, day trips and entertainment to amuse the residents. Our father is very happy here, he always tells us he is well looked after and that is the main thing. He loves the food, the staff and always seems well cared for.
Reply from Emma Breslan, Manager at The Firs Residential HomeHello Thank you for taking the time to write this lovely review and my team are very passionate about enhancing residents lives with meaningful and personal centred activities. I am so happy that you farther is happy with us and continues to be. Emma Breslan
from J W (Resident) published on 22 May 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
Very happy at The First Residential Home. I have been here nearly 3 years. Food very good and plentiful. Staff very helpful and friendly, no complaints at all.
Reply from Emma Breslan, Manager at The Firs Residential HomeThank you taking the time to write this lovely review We are please that you chose The Firs and are happy here I will pass this lovely review to all the staff Thank you Emma
from A G (Friend of Resident) published on 22 May 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
The Firs is a lovely care home the staff are really friendly nothing is too much trouble for them. The manager is approachable and friendly. The home is very clean and very well decorated.
Reply from Emma Breslan, Manager at The Firs Residential HomeThank you for taking the time to writing for writing this lovely review. Emma
from R H (Niece of Resident) published on 18 May 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
Lovely, friendly staff. Always smells fresh and clean. Uncle has settled in really well. Excellent range of facilities.
Reply from Mulberry House, Administrator at Mulberry House Residential HomeDear Rebecca, Thank you for your review and kind words regarding the staff and the home. It is a privilege for us to look after your uncle recognising his individual personality and empowering him to live life on his own terms.
from Clive L (Son of Resident) published on 11 May 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
Mum come into The Firs last May 2025. I think its fair to say mum is very happy here. So if mum is happy we are all happy. She has a clear friend here called Hazel who was a former neighbour who she loves too. Mum always comments on how well she is looked after and the lovely staff. They do lots of
great activities. She is very happy.
Reply from Emma Breslan, Manager at The Firs Residential HomeDear Clive Thank you for your lovely review and we are so happy that your mum is happy and enjoying her life at the Firs with all the lovely friendships she has made. I will pass on you review to all the staff. Thank you once again Emma Breslan
from P B (Sister of Resident) published on 16 April 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
This home is a very welcoming and friendly place. Beautifully and efficiently run, with the main focus on its residents, and with plenty of entertainment. Situated in a lovely part of Devon with gardens facing towards Dartmoor. The staff are very caring and helpful, and nothing is too much trouble for
them. I would totally recommend this home to anyone in need of care. A wonderful place to be.
Reply from Mulberry House, Home manager at Mulberry House Residential HomeThank you so much for your very kind review, the residents are at the heart of what we do and it is a privilege to be able to look after loved ones.
from S W (Wife of Resident) published on 27 January 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
My husband was a resident at Mulberry House several times for respite care and then finally it became his home for the last year of his life. I found it to be well managed by experienced and dedicated staff who provided a very welcoming and supportive ambience. The building is well equipped and maintained
with comfortable rooms, a pleasant dining room and two quiet lounges. The large conservatory is 'where it all happens', with daily activities and entertainment. The standard of cleanliness is extremely high and the level of care from the kind and friendly staff is exemplary. The chef and kitchen staff provide good wholesome food and delicious home made cakes every day. There are beautifully kept gardens with lovely views of the surrounding countryside. My husband was looked after and supported at Mulberry House with compassion, patience, kindness and loving care for which I shall always be grateful.
Reply from Mulberry House, Home manager at Mulberry House Residential HomeThank you Sheila for your kind comment's, we feel all our residents are part of our Mulberry House family and always feel very privileged that we are given the opportunity to look after them. We will always remember your husband with fond memories and you are always welcome to visit us at anytime.
from Paula M (Daughter of Resident) published on 9 January 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
Fantastic from start - staff are amazing - kind. Attentive + warm. Great facilities + so much to do. Can't fault.
Reply from Emma Breslan, Manager at The Firs Residential HomeThank you so much for your review, We are so pleased you experienced an excellent rapport and service from the team. It has been a pleasure to see how your dad has thrived at The Firs.
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