
Mum is very happy here. The care home staff have been very kind,Doug E(Son of Resident/Service User)

There is always a lovely atmosphere in the home and nothing is too much troubleP P(Wife of Resident/Service User)

Hartwell Lodge is an outstanding care home, and the staff and management are wonderfulRichard B(Grandson of Resident/Service User)

Mum is very happy here. The care home staff have been very kind,Doug E(Son of Resident/Service User)

There is always a lovely atmosphere in the home and nothing is too much troubleP P(Wife of Resident/Service User)

Hartwell Lodge is an outstanding care home, and the staff and management are wonderfulRichard B(Grandson of Resident/Service User)

Tucked away in a quiet residential area just half a mile from Fareham town centre, Hartwell Lodge offers a peaceful place to call home. The home provides a full range of care – including residential, dementia, palliative, respite, and day care – all under one roof, with compassion at its core.
Hartwell Lodge is often described as feeling like one big family – a sense of connection that’s reflected in daily...
Care Provided by Hartwell Lodge Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 32 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Hartwell Lodge Care Home for full pricing details and T&Cs.
Contact Hartwell Lodge Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Buckland Care Ltd
- Private Owned
Person in charge
- Jennifer Daly(Registered Manager)
Local Authority / Social Services
Admission Information
- Ages 55+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2016
- Number of floors: 2
Room Information
- Single Rooms (30)
- Couples/Companion Rooms (1)
Parking
- Ample parking available
Hartwell Lodge Care Home Reviews (79)
Hartwell Lodge Care Home has a Review Score of 9.7 (9.678) out of 10, based on 14 reviews in the last 2 years.
Over all time Hartwell Lodge Care Home has 79 reviews.
Since February there has been a big staff changes. Sadly, they don't know mum or us, her family and it's not always easy to find someone to have informal chats with. There have been issues but Requests I have made have been addressed.
The home has a different feel now.
I am very very happy with Hartwell and the care she has been given . All the staff are so friendly and everyone is so kind and they are so willing to help if need be when asking about something concerning my mum (Boofie). Mum is very happy with all of you too Many thanks. X
Mary ( his sister )
The carers at Hartwell Lodge spent time with my husband making sure he was happy in his surroundings. He was kept clean and given
good food. Always plenty of entertainment.
Enjoyed the singing and other interests. He was there for the last week of November Lots going on preparing for Christmas.
Thank you for your positive reveiw, we look forward to welcoming your husband back for further respite
We lost him on Sunday and in our time sitting with him we witnessed how much interaction he was getting daily from each and every member of staff. We as a family were supported with empathy and were never made to feel we were in the way.
If you are looking for a care home, look no further. Hartwell is led perfectly and the staff supported by this leadership which then presents unity and love towards all the residents.
Thank you for the love and support since July 2021. We so moved dad into the right place.
Thank you for such beautiful words, it has been a real pleasure. Top support Dad through his journey has menat the world to us. Your kind review will shine the light for other families in need to find us.
Son seems very happy and settled there. Everyone has gone out of their way to make him feel welcome . Lots of activities
available for everyone no matter their abilities.
Thank you for your kind words, our staff are very dedicated to person centered care and ensure it is at the heart of everything we do.
Hartwell Lodge is definitely a home from home with all the staff being incredibly supportive and caring for our loved one with so much love and respect. We were always made to feel welcome and they went above and beyond for our family.
Thank you for your kind words, it has been a pleasure to care for your loved one and be part of your family
Entertainment for the residents was superb rooms large clean and well equipped Attentiveness to residents very good
I notice all residents were happy and their needs catered for immediately i felt my uncle was part of a huge loving family it made me feel my Aunty had made the right choice for him lovely gardens and the staff go beyond their duties obviously very good management
Thank you for your kind words, it was a pleasure to care for your loved one. We pride ourselves on our compassionate care.
Plenty of caring staff for mums needs, who are attentive making sure she is comfortable attended too throughout the day. Great customer care always going into her room to make,sure she does not want anything and keep her involved as much as possible.
Thank you for your kind words. We strive to give Mum the best person centred care and fulfil all her musical needs :)
Hartwell Lodge is a lovely home from home. All the staff are very friendly and caring . The home is professionally run by the management and admin teams. The catering staff serve good quality home made food which is always varied. As a family we are very happy with my dad's care.
Thank you for your kind words, it is a joy to support your Dad, we are glad we are able to give him the best support and care he deserves. You are all part of our extended family.
We were welcomed by the manager of the home. She showed us round the home and was very friendly and put us at ease straight away. This was one of the hardest decisions we have had to make.
To put a parent into a home is very difficult.
She helped us through this and came to visit dad at his Bungalow.
When we arrived with dad, for him to stay at the home, he was greeted with warmth and compassion.
The care that dad received whilst living at Hartwell lodge, was amazing. Each and every staff member made dad feel so special. They met all of dad's needs, with confidence, kindness and genuine feelings.
All the staff went above and beyond to make dad comfortable. They also made the family welcome and comfortable. Again nothing was too much trouble.
I would highly recommend Hartwell lodge to anyone that is looking for a care home for their loved one.
Thank you for your kind words, our end of life care is something we are very proud of and our reputation proceeds us. It was a pleasure meeting you and caring for your Father.
Since grandad has been at Hartwell lodge he has been treated with so much dignity and respect. We are able to relax knowing grandad is in such caring hands and knowing he is having the best care. He has loved being at Hartwell and the staff are so lovely and supportive. I would recommend Hartwell lodge over anywhere. The staff are so friendly and the Manager is always there when you need to speak to her and answers any questions. The manager is so knowledgeable on everything we have asked her.
Thank you so much for your kind words. We are so thrilled to hear that you have such positive experiences with us. It's our ultimate goal to provide the best possible care from our home from home, help you to become family again and enjoy the good times instead of worrying about the care. Your feedback means a lot to us all.
We couldn't be more impressed with the care and support my father-in-law receives at Hartwell Lodge. The staff are exceptionally patient and kind, always going above and beyond to ensure his comfort and well-being. Their welcoming nature makes each visit a delight, and it's clear that nothing is ever too much trouble for them. The management team sets a high standard with their professional and understanding approach, always attentive to our concerns and questions. Our father-in-law is very happy here and we have peace of mind knowing he is in such capable hands. Thank you.
Thank you for your kind words, we take great pride in the process of extending our Hartwell lodge family.
Our Dad attends day service at Hartwell, it offers a new normal for Dad with new friends and a great place to call on for a short holiday should Dad need. The staff are always so helpful and my Dad has settled so well.
Thank you for your kind review, we offer a plethora of services and we are happy to welcome your Dad for day service.
Hartwell is certainly a home-from-home. The staff are wonderful and very caring and always respectful. There is always a lovely atmosphere in the home and nothing is too much trouble. The care is outstanding and the manager very professional and understanding. The other residents are always friendly and the range of activities seems to add to the joy in the home. He has settled in well and we are delighted that he is in such capable hands as looking after him at home had become impossible. We are always made to feel welcome when we visit too. We are all so grateful to everyone at Hartwell Lodge for the care you give him and for knowing that he is safe and well looked after. Thank you all so much.
Thank you for such a lovely review, your loved one is so very important to us and we will always ensure the support we offer is personalized in all aspects. Our loved ones are our most important source of feedback aside from the residents. Thank you
Hartwell Lodge is an outstanding care home, and the staff and management are wonderful. My grandmother spent the last three months of her life there and they treated her with great care, dignity and respect. She had complicated medical conditions but they were always able to support her as required right until the end of her life. There is always a nice atmosphere, with fun and creative activities for residents and relatives alike. We were always offered a warm welcome and cup of tea from the staff whenever we visited, and there are plenty of spaces so we could either get involved in activities or spend some quality time alone. Hartwell Lodge was always immaculately clean and tidy throughout. We always felt like our grandmother was in safe hands and it was such a relief to find Hartwell Lodge. A big thank you to the whole team for your kindness and dedication.
Thank you for your kind review, you are a lovely family a real credit to your late grandmother she is deeply missed
Extremely happy to have my Grandma close and be able to visit her as often as I possibly can. All the staff we have met have been very friendly and welcoming.
Thank you for your kind review, we take pride in our home-from-home surroundings.
We chose Hartwell because of its homely atmosphere. Although Auntie has only been in respite a few weeks and still settling in, all the staff, without exception, have been friendly, kind, caring, polite, and patient. The food looks delicious and Auntie enjoys her meals. The range of activities is both stimulating and fun. We are grateful to the Hartwell Team for their help at this time. Thank you.
Thank you for your kind words, settling into a care facility can be very challenging when you have never visited before. I am glad we have been able to reassure and comfort your Aunt, we will continue to do so.
Everyone is always welcoming when we arrive and the other residents say hello. It's lovely to have our family member close by and be able to see her often. She seems very happy and settled into her new home which is amazing to see.
Thank you for your review, family and visitors are an imperative part of our residents well being so you are always welcome.
We were so pleased that we managed to get Mum into Hartwell Lodge as we had to move her down here from Scotland it was such a sad time as our dad passed away and he was her carer, most of the family lived down and around Fareham and mum and dad did before they moved to Scotland 20 years ago and she is very happy here and has found new friends to chat with, all the staff are very friendly and helpful and caring towards her and we can see a difference in her health since she's been here as well, all the staff take good care of her and they've always got activities for them to join in with if they want to.
Thank you for your kind words, Mum has settled so well and has been a real support network for the friends she has made.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 09 August 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (23) & Events (0)
- 28 Apr 2026
This spring edition captures everything from Buckland in Bloom and Easter celebrations to special birthdays, animal visits, creative activities, community connections and industry awards. Inside, you’ll find residents planting flowers,...
- 18 Mar 2026
Residents at Hartwell Lodge Care Home in Fareham were joined by their loved ones for a special Mother’s Day afternoon tea, bringing families together to celebrate the women at the...
- 04 Mar 2026
There’s lovely news to share at Hartwell Lodge in Fareham. Hartwell Lodge is part of a care group that has been recognised as one of the Top 20 Care Home...
There are no upcoming events for Hartwell Lodge Care Home.
Awards / Recognitions (3)
- 30 Jan 2026Recipient: Buckland Care Ltd
- 31 Jan 2025Recipient: Buckland Care Ltd
- 31 Jan 2024Recipient: Buckland Care Ltd
Meet the Team (1)

Stacey has worked in the care sector since 2004 and brings a wealth of experience to her role as Home Manager at Hartwell Lodge. She began her career as a Care Assistant and spent 19 years at her previous home, where she progressed through several roles and developed her knowledge and skills along the way.
Stacey achieved her Level 3 qualification in Health and Social Care and later went on to complete her Level 5 in Leadership for Health and Social Care in 2018, supporting her progression to Registered Manager.
She is passionate about maintaining high standards of care and supporting both residents and staff. Stacey is looking forward to getting to know everyone at Hartwell Lodge and working together to continue building a warm, supportive, and well-led home.
Frequently Asked Questions about Hartwell Lodge Care Home
What types of Care is Hartwell Lodge Care Home registered for?
Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Younger Adults are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Hartwell Lodge Care Home have?
There are 30 Single Rooms and 1 Couples/Companion Room.
What are the Facilities & Services at Hartwell Lodge Care Home?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Hartwell Lodge Care Home to the centre of Fareham?
0.7 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Hartwell Lodge Care Home to verify any information. View our terms and conditions. Hartwell Lodge Care Home has an Enhanced Service -more info.