
Mum is very happy here. The care home staff have been very kind,Doug E(Son of Resident/Service User)

There is always a lovely atmosphere in the home and nothing is too much troubleP P(Wife of Resident/Service User)

Hartwell Lodge is an outstanding care home, and the staff and management are wonderfulRichard B(Grandson of Resident/Service User)

Mum is very happy here. The care home staff have been very kind,Doug E(Son of Resident/Service User)

There is always a lovely atmosphere in the home and nothing is too much troubleP P(Wife of Resident/Service User)

Hartwell Lodge is an outstanding care home, and the staff and management are wonderfulRichard B(Grandson of Resident/Service User)

Tucked away in a quiet residential area just half a mile from Fareham town centre, Hartwell Lodge offers a peaceful place to call home. The home provides a full range of care – including residential, dementia, palliative, respite, and day care – all under one roof, with compassion at its core.
Hartwell Lodge is often described as feeling like one big family – a sense of connection that’s reflected in daily...
Care Provided by Hartwell Lodge Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 32 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Hartwell Lodge Care Home for full pricing details and T&Cs.
Contact Hartwell Lodge Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Buckland Care Ltd
- Private Owned
Person in charge
- Jennifer Daly (Registered Manager)
Local Authority / Social Services
Admission Information
- Ages 55+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2016
- Number of floors: 2
Room Information
- Single Rooms (30)
- Couples/Companion Rooms (1)
Parking
- Ample parking available
Hartwell Lodge Care Home Reviews (79)
Hartwell Lodge Care Home has a Review Score of 9.6 (9.640) out of 10, based on 13 reviews in the last 2 years.
Over all time Hartwell Lodge Care Home has 79 reviews.
The manager is very caring and has gone above and beyond to help my mum settle. For this, we are very grateful. My mum has even started to eat little amounts as the food is so tempting!
Thank you for taking the time to review our service, we are so glad your mum is settling in.
My brother and I moved our mother into Hartwell Lodge in Feb 18 when it became evident she could no longer be at home even with support and it was the best thing we could have done. The staff have been wonderful and mum is so happy there. She tells me every time I visit how glad she is to be there and how lucky we were to find the home. And that's what it is - a home. The staff treat people kindly and affectionately as if they are friends and relatives. Mum has become frailer and is now permanently in bed but staff pop in and out to chat and make sure she's comfortable. They seem to go out of their way to help her and by doing that help me as well.
Thank you for taking the time to review our service. We are so glad your mother is happy here.
My mother is very happy to be a resident and refers to this care home as her home. The staff are very caring and both my sister and I are very happy with the care she is receiving.
Thanks for reviewing us Chris! We are very glad that your mother is settled at Hartwell Lodge and sees it as her home. We do all we can to make Hartwell Lodge feel like a home so we are glad it is paying off!
We were so glad to find Hartwell Lodge when we were looking for a respite space for my father for a month. We were struck by the care of the staff, their positive and engaged attitude and the homely feel of the home. My father has since chosen to remain in Hartwell, as his mobility decreases and we have been so pleased to see him increasingly participate in the life of the home. We continue to be very grateful to the staff for all they are doing for him.
Thank you Martin for taking time to review us. We are very lucky with the staff we have at Hartwell Lodge - they are brilliant! And we are so glad that your father enjoys being at Hartwell Lodge.
Mum has recently moved in with me and my family and once again the manager has sorted things out and is happy for me to get in touch if I need advice. Mum is also returning to Hartwell Lodge for daycare which has been an absolute saviour for me and hopefully will be able to go there for respite care.
I appreciate much more now what a difficult job carers have.
I cannot thank Hartwell Lodge enough for caring for mum and hope she can continue going there for some time to come.
Thank you for taking the time to review us, Gill. We do appreciate our carers very much as their jobs can be very demanding. We are so happy that your Mum enjoys spending time at Hartwell Lodge - we enjoy having her there!
Both agreed that the management was very open and honest they explained they had been under an improvement review and they were nearly there at top marks, if this review was to go by then a few more homes MUST have them ASAP.
Since then my brother's health went downhill and it was agreed that he should go into a home, for his own safety, through respite for his sister and carer we had visited my brother in numerous care homes in the Fareham area, we requested he went into Hartwell
All in all, a very good choice and good value compared to some of the care homes in the area.
Thank you so much for your lovely comments Andy, we are so glad you are happy with our service.
My auntie and uncle were lucky enough to be referred to Hartwell lodge for respite care for my uncle and end of life care for my auntie who was diagnosed with terminal cancer just 4 weeks previously.
It was amazing they were given a double room so that they could be together, in my aunties last days. It meant that my uncle could also be cared for, his meals provided, and most importantly he could be with his wife of 62 years.
My auntie passed away, which was very sad but the staff were incredible, their care and professionalism were excellent. My uncle has now gone back home, but if in the future he needs more support we would have no hesitation to return to such a caring, well run establishment.
We are so glad your Uncle was able to stay with your auntie during her final days. Thank you for your kind words and for taking the time to leave us this review.
The staff have made a great effort to get to know him quickly and he has settled in very well and is happy for the first time in many months.
We are kept informed and up to date but also have the reassurance that everything is being looked after and managed properly.
I cannot thank the manager and her staff enough for what they have done and would highly recommend Hartwell Lodge for the quality of the care given.
I would like to say ‘Thank you’ to you and all the staff that were on duty today; plus those that are taking rest days, past and present, for today and for looking after and caring for my mother during her stay at Hartwell Lodge, Fareham, Hampshire.
Having lived independently for a number of years in November, my 93-year-old mother became very unwell and domiciliary care was insufficient. My brother and I had previously looked at the above care home and the manager visited Mum at home and mum was admitted 4 days later.
After 2 weeks of superb nursing care, brilliant nutrition and dedicated care Mum is stronger, livelier and happier than she has been for years! Everything is above excellent and we can visit anytime. We are thrilled!
Many thanks for your kind words. We are so glad that your mother is so happy at Merry Hall.
I found Merry Hall to be an excellent place - full of cheerful and very caring staff. They look after their residents very well and absolutely nothing seems to be too much trouble for them, whether cleaning staff, medical, pastoral or managerial. My parents-in-law were made to feel welcome immediately and sensitively helped to deal with the transition from independent to assisted living.
We looked at a number of homes before settling on Merry Hall - you can easily pay rather more for a great deal less care elsewhere.
Many thanks for your kind words Alan. We hope your Mother and Father-in-law will be very happy with us.
This is a small, friendly and caring home. The residents are treated with dignity, in a happy environment and encouraged to take part in daily activities. The staff take the time to speak and listen to residents and try hard to respect their wishes - no mean feat when dealing with those suffering from dementia whose wishes may change from one minute to the next!
Residents are offered a good choice of meals at lunchtime and the home has recently introduced more variety at tea time. Residents and relatives are given the opportunity to voice opinions and preferences with regard to meals, activities etc.
We moved my Mother-in-law to Merry Hall from a larger nursing home (boasting an outstanding award from the CQC) as we felt the care aspect there was failing which is of the utmost importance.
We are pleased to have found Merry Hall - and can be confident that our Mum is well cared for.
Staff are excellent. Seem short of numbers, the hall is well maintained. Food is good- at times too much. Coffee's good. Sometimes have to wait for support but with 30 rooms here a lot of people need help- not many in the lounge. Hairdressing excellent. Very good washing clothes and help when having a shower.
Satisfactory in all respects. Staff friendly and helpful.
My dad went to Merry Hall from hospital for end of life care, he was very poorly and had given up, they looked after him with dignity and brought fun back into his life. They cooked him what he wanted as he hadn't eaten for weeks and encouraged him to drink. Mum went in all day every day and they looked after her as well, she joined him for meals. This is so important as such a sad time. The family were always made welcome. We couldn't have asked for better care! Thank you to each one of them.
The day before he passed was my birthday and they gave me a lovely day under such sad circumstances. I have been invited to go back to visit friends I made and have lunch with them. They are all wonderful people. Well done team.
Merry Hall Nursing & Residential Home was a warm and welcoming home for my father-in-law. The staff were very professional, caring and friendly at all times, always willing to help even when extremely busy. Accommodation was attractive and comfortable and suitable. All the food and drinks were tasty and in suitable quantities, with the chef who was happy to personalise menus. Thank you.
My mother has been a resident at Merry Hall for nearly two years and has always been treated with great dignity and affection. Several members of staff have gone over and above their job descriptions to ensure my mother's happiness. The home is currently undergoing a refurbishment with the staff working hard to provide a pleasant environment.
Since the new management has been implemented there have been significant changes in the nursing home. Particularly to a new dining room which is lighter and more welcoming, the inclusion of family to have meals with their relatives in the home. The carers are lovely and they appear to work more efficiently. My mother is well cared for and I can only speak on her behalf and thank all the staff for supporting her. May the home fo from strength to strength.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 09 August 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (21) & Events (0)
- 28 Apr 2026
This spring edition captures everything from Buckland in Bloom and Easter celebrations to special birthdays, animal visits, creative activities, community connections and industry awards. Inside, you’ll find residents planting flowers,...
- 18 Mar 2026
Residents at Hartwell Lodge Care Home in Fareham were joined by their loved ones for a special Mother’s Day afternoon tea, bringing families together to celebrate the women at the...
- 04 Mar 2026
There’s lovely news to share at Hartwell Lodge in Fareham. Hartwell Lodge is part of a care group that has been recognised as one of the Top 20 Care Home...
There are no upcoming events for Hartwell Lodge Care Home.
Awards / Recognitions (3)
- 30 Jan 2026Recipient: Buckland Care Ltd
- 31 Jan 2025Recipient: Buckland Care Ltd
- 31 Jan 2024Recipient: Buckland Care Ltd
Accreditations
There are no accreditations posted yet for Hartwell Lodge Care Home.
Meet the Team (1)

Stacey has worked in the care sector since 2004 and brings a wealth of experience to her role as Home Manager at Hartwell Lodge. She began her career as a Care Assistant and spent 19 years at her previous home, where she progressed through several roles and developed her knowledge and skills along the way.
Stacey achieved her Level 3 qualification in Health and Social Care and later went on to complete her Level 5 in Leadership for Health and Social Care in 2018, supporting her progression to Registered Manager.
She is passionate about maintaining high standards of care and supporting both residents and staff. Stacey is looking forward to getting to know everyone at Hartwell Lodge and working together to continue building a warm, supportive, and well-led home.
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