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Hartwell Lodge Care Home

30 Kiln Road, Fareham, Hampshire PO16 7UB
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Mum is very happy here. The care home staff have been very kind,Doug E(Son of Resident/Service User)
Hartwell Lodge Care Home, Fareham
There is always a lovely atmosphere in the home and nothing is too much troubleP P(Wife of Resident/Service User)
Hartwell Lodge Care Home, Fareham
Hartwell Lodge is an outstanding care home, and the staff and management are wonderfulRichard B(Grandson of Resident/Service User)
Hartwell Lodge Care Home, Fareham

Tucked away in a quiet residential area just half a mile from Fareham town centre, Hartwell Lodge offers a peaceful place to call home. The home provides a full range of care – including residential, dementia, palliative, respite, and day care – all under one roof, with compassion at its core.

Hartwell Lodge is often described as feeling like one big family – a sense of connection that’s reflected in daily...  

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Care Provided by Hartwell Lodge Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 32 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,500From £1,500
Residential Dementia CareFrom £1,500From £1,500

Contact Hartwell Lodge Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Jennifer Daly (Registered Manager)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2016
  • Number of floors: 2

Room Information

  • Single Rooms (30)
  • Couples/Companion Rooms (1)

Parking

  • Ample parking available

Hartwell Lodge Care Home Reviews (79)

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9.6

Hartwell Lodge Care Home has a Review Score of 9.6 (9.640) out of 10, based on 13 reviews in the last 2 years. Over all time Hartwell Lodge Care Home has 79 reviews.

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Showing 79 reviews matching selected criteria
Review from Fiona P (Daughter of Resident) published on 14 May 2024 Submitted via Website
Overall Experience
When I was looking for a care home for my mother and first visited Hartwell lodge I knew straight away that this was the home I wanted for Mum. It stood out as excellent and so much better than the other homes I had seen and the atmosphere at the home was so friendly and welcoming.

The bedrooms and all the shared living facilities are beautifully decorated, clean and tidy. All the staff are so friendly and passionate about the job they do, nothing is too much trouble for them and they go out of their way to make sure every resident is well cared for.

Reply from Jennifer Daly, Registered Manager at Hartwell Lodge Care Home

Thank you for your lovely review, we pride ourselves on our homely surroundings and welcoming and comforting environment. We are happy to be able to provide tailor-made care for Mum.

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Review from Jenny H (Daughter of Resident) published on 14 May 2024 Submitted via Website
Overall Experience
Hartwell Lodge is like an extended family my mum has been there for almost five weeks.
We had a very traumatic start to the year followed by several months of worry and stress with Mum being pushed from pillar to post and then we found Hartwell.

The manager is amazing, knowledgeable, kind, compassionate and so understanding. Immediately ‘taking charge’ and guiding us to get Mum to her happy place. The road was bumpy at first but has got smoother week by week and we can now relax and start to step back knowing that Mum is safe, cared for and happy. Thank you.

Reply from Jennifer Daly, Registered Manager at Hartwell Lodge Care Home

Thank you for your kind words, it was very difficult to see what Mum and your family went through but there was light at the end of the tunnel and Mum is doing very well. Thriving within herself and her new routines.

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Review from B Z (Next of Kin) published on 24 April 2024 Submitted via Website
Overall Experience

My godparents moved to Hartwell Lodge in March 2024. The manager and all her staff were very helpful to me and very kind to my godparents when they moved into the home. The room they have is lovely and they have made it very homely for them.

Reply from Jennifer Daly, Registered Manager at Hartwell Lodge Care Home

Thank you for your kind review, creating a home from home for our residents is paramount to ensure all care given is tailor-made. Your God Parents have settled very well, it is a pleasure.

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Review from Amanda M (Daughter of Resident) published on 13 March 2024 Submitted via Website
Overall Experience
I couldn't ask for better care for my mum. They make everyone feel part of a big family. The care and compassion is second to none.
The residents always have something to get involved in and friendly staff to chat to.

I can't thank them enough for the help and support they give me too, as they totally understand how hard the decision is to put a loved one into someone else's care.

Reply from Jennifer Daly, Registered Manager at Hartwell Lodge Care Home

Thank you for your kind review; it is a real pleasure to get to know Mum. She is a wonderful member of our extended family. You are a very dedicated family and we love having you visit and support us.

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Review from Sharon W (Daughter of Resident) published on 15 December 2023 Submitted via Website
Overall Experience
Absolutely fantastic since my father moved into the home.
The staff bent over backwards to help and point us in the right direction.
The entertainment lady has been so helpful.

I cannot fault Hartwell in any way or form.

Reply from Jennifer Daly, Registered Manager at Hartwell Lodge Care Home

Thank you for your kind words, we are so happy Dad has found us! Finally settled.

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Review from Y K (Daughter of Resident) published on 18 September 2023 Submitted via Website
Overall Experience

Mum was only at Hartwell for 12 days but all the staff could not have treated her any better if she had been with them for years. Her last days were made very comfortable and we were all treated with respect. Thank you.

Reply from Jennifer Daly, Registered Manager at Hartwell Lodge Care Home

Thank you for your kind words, we were so happy you chose us for Mum. It was a pleasure.

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Review from Doug E (Son of Resident) published on 25 August 2023 Submitted via Website
Overall Experience

Mum is very happy here. The care home staff have been very kind, and the manager was very helpful in getting Mum from hospital to safety with them. So much so that Mum is happier than she was at home and is considering staying long-term.

Reply from Jennifer Daly, Registered Manager at Hartwell Lodge Care Home

Thank you for your kind review; we were so glad we could support Mum in coming to us so quickly, and working with the other team made it a smooth process. Mum is a lovely lady, and we are so happy to welcome her.

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Review from B R (Daughter of Resident) published on 17 May 2023 Submitted via Website
Overall Experience

Hartwell Lodge Care Home is a fabulous and caring place for my father to reside in his twilight years. Staff are so attentive and extremely kind. I am so reassured his physical and mental health are in much better shape since he arrived.

Reply from Jennifer Daly, Registered Manager at Hartwell Lodge Care Home

Thank you for your review, we strive to ensure our continuity of care is at the fore front of what we do. It is a pleasure to support Dad and yourself through some recent testing times. Thank you.

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Review from David T (Son of Resident) published on 11 May 2023 Submitted via Website
Overall Experience

Very professional and friendly staff. The food is excellent. Mum was underweight when she arrived at Hartwell Lodge Care Home, since then she’s gained weight and is now a healthy size. Very happy that Mum is getting the best care.

Reply from Jennifer Daly, Registered Manager at Hartwell Lodge Care Home

Thank you for your kind review, it is a pleasure to support your mum. We love welcoming your family on your frequent visits.

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Review from Sam M (Daughter of Resident) published on 6 May 2023 Submitted via Website
Overall Experience
My dad has been at Hartwell Lodge Care Home since October 2021. He has Parkinson's and Parkinson's related dementia. I don't worry about his care here at all, he is well looked after and as happy as he can be. The staff are amazing and the range of activities they put on is fantastic.

The manager and her team love their work and it shows in the care they provide.

Reply from Jennifer Daly, Registered Manager at Hartwell Lodge Care Home

Thank you for your kind review, Dad is a huge part of our family and we have gotten to know him so well. We do love our roles and the service so very much. Thank you.

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Review from Matthew P (Son of Resident) published on 12 April 2023 Submitted via Website
Overall Experience

All the carers are very pleasant, helpful and always willing to go the extra mile for my Dad's needs. Always checking to see if he’s okay and asking him if he wants or needs anything. Can’t fault a thing!

Reply from Jennifer Daly, Registered Manager at Hartwell Lodge Care Home

Thank you for your review, it is a pleasure to support Dad and he is very lucky to have his family so close.

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Review from Deborah L (Daughter of Resident) published on 6 February 2023 Submitted via Website
Overall Experience

Having cared for our dad for a number of years the time had come when the deterioration in his Alzheimer's, no longer being able to properly care for himself and then a spell in hospital when my sister and I realised that we could no longer provide the ongoing care that he needed. Hartwell Lodge Care Home came straight to mind with one of his brothers already there. He was welcomed into the Hartwell family straight away and nothing is too much trouble for all the wonderful staff. The home is very clean, warm and comfortable and Dad now appears settled and its a huge relief to know that staff are on hand 24/7 to meet his needs. We are always warmly welcomed when visiting him and we too feel part of the Hartwell family. Thank you to all the staff.

Reply from Jennifer Daly, Registered Manager at Hartwell Lodge Care Home

Thank you for your lovely review as you know The Brothers are our local celebrities and its a real pleasure to welcome you all.

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Review from Michael C (Son of Resident) published on 6 February 2023 Submitted via Website
Overall Experience
Mum, who is 97 and was still living in a bungalow until just before Christmas when she became Ill and had to go into hospital. The NHS made her well enough to leave hospital but unfortunately, she could no longer live alone and she had to go into a care home. Obviously, we as a family were worried about where she could live and after looking around at different homes we were fortunate enough to get her into Hartwell Lodge in Fareham.
The whole process of getting her into the home from the hospital with the advice from the Manager was absolutely trouble-free. We believe the care she receives is superb and it would be unfair to name individuals as all the staff are fantastic and nothing is too much trouble for them, even visitors are offered tea/ coffee and biscuits, it really is a home from home and whilst being very professional the atmosphere is not regimented in any way.

We are really pleased that we were lucky enough to get Mum into Hartwell Lodge.

Reply from Jennifer Daly, Registered Manager at Hartwell Lodge Care Home

Thank you so much for sharing your views and Mum's struggles, we are very pleased and happy to welcome Mum and your family into ours.

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Review from Jim B (Nephew of Resident) published on 6 January 2023 Submitted via Website
Overall Experience

I always find everyone so friendly and helpful at the home. While I am visiting my Aunty I always fill relaxed and enjoy my visit I can only thank all the staff for making it a truly family atmosphere.

Reply from Jennifer Daly, Registered Manager at Hartwell Lodge Care Home

Thank you for your kind words, its a pleasure to welcome your Aunt.

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Review from Ronald M (Brother of Resident) published on 17 November 2022 Submitted via Website
Overall Experience

My sister moved into Hartwell Lodge in 2021, and it was so perfect for her. She loved it when we visited Hartwell. Everyone was so nice, and it remained so till the end of my sister's life. I would recomend this place very highly, as had no problems at all. The staff are all brilliant and keep you well informed of what is happening (doctors visiting my sister and so on), which stopped me from worrying. As I say, I can't fault any of the staff, very caring and they were all lovely. Thanking you for making my sister's last 12 months of her life since she went into Hartwell really happy.

Reply from Jennifer Daly, Registered Manager at Hartwell Lodge Care Home

Thank you for your review, Ronald; it was a pleasure to care for your sister and see you so frequently. Your sister was very important to us, and we are so glad we could fulfil her wishes and needs whilst she was with us.

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Review from Karen J (Daughter of Resident) published on 17 October 2022 Submitted via Website
Overall Experience

So impressed with the professionalism and kindness provided by the team at Hartwell. Mum was very unsettled at first, having struggled to understand she could no longer cope at home, but is now enjoying activities with other residents and looking so much healthier and content. A huge decision for anyone to make but also a huge weight off our shoulders now we know she is safe, happy and looked after.

Reply from Jennifer Daly, Registered Manager at Hartwell Lodge Care Home

Thank you for your kind review, we have supported Mum to really evolve into a new way of living. To enjoy the surroundings and accept the support around her. It's an ongoing pleasure.

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Review from Liz D (Daughter-in-law of Resident) published on 14 October 2022 Submitted via Website
Overall Experience

My father-in-law moved into Hartwell Lodge in August. We chose it after visiting several others as it was so homely and welcoming. The manager supported us through the hospital discharge process, which was far from straight forward, but we got there in the end. There are activities every day and all his social, wellbeing and care needs are well met. The staff have all been very caring and supportive, it's a huge relief to know he is safe and well care for. We have no hesitation in recommending Hartwell Lodge to others.

Reply from Jennifer Daly, Registered Manager at Hartwell Lodge Care Home

Thank you for your lovely review, we aim to ensure that the moving in process is made as simple and stress free as possible at such a hard time. It's pleasure to see your father in law thrive despite being poorly

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Review from Rachael W (Daughter of Resident) published on 7 September 2022 Submitted via Website
Overall Experience

My dad moved into Hartwell Lodge in May 2020. The hardest decision my sister and I have ever made. He was in a terrible state mentally and physically, but over time he has settled. He always looks clean fresh and comfy. To be honest, the best he's looked in years. He is now in bed full time, but still manages a smile and a laugh. I cannot thank Hartwell Lodge enough. It has been a huge relief to know he is safe at last. Thank you! Thankyou! Thankyou! I would definitely recommend.

Reply from Jennifer Daly, Registered Manager at Hartwell Lodge Care Home

Thank you for your review, we are always happy to see your vast family visit and it is so lovely to see how close you all are. Dad is a lovely gentleman and its a pleasure to support him over the years.

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Review from Thea B (Granddaughter of Resident) published on 7 September 2022 Submitted via Website
Overall Experience
I will forever be grateful for the care that my Nan received from the staff at Hartwell Lodge.

She was always so well looked after and loved, included and her needs were always met every day. She always had a smile on her face, up until the day she sadly passed.

Reply from Jennifer Daly, Registered Manager at Hartwell Lodge Care Home

Thank you for your kind review, we ate very sorry for your loss. It has been a pleasure to support your Nan and your family. Thank you for the opportunity to provide the best care.

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Review from Steve M (Son of Resident) published on 25 August 2022 Submitted via Website
Overall Experience

I can't praise the staff more highly at Hartwell Lodge. The support, care and patience given to Mum has been outstanding during her time there, who has now, sadly, passed away. She was treated with compassion and empathy given her dementia and underlying health conditions. She became part of the Hartwell 'family' and was in the best place, receiving the best possible attention from people who really care. We always felt supported and informed about Mum's well-being and condition. The appointment of an activities manager really helped Mum, who enjoyed being 'in the moment' during these, three times a day, sessions. I would have no hesitation in highly recommending this care home to friends and family.

Reply from Jennifer Daly, Registered Manager at Hartwell Lodge Care Home

Thank you for your kind review, we miss Mum everyday. A lovely lady and our personal florist! It was a complete pleasure to know her and care for her.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 09 August 2023
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (21) & Events (0)

News
  • 28 Apr 2026

    This spring edition captures everything from Buckland in Bloom and Easter celebrations to special birthdays, animal visits, creative activities, community connections and industry awards. Inside, you’ll find residents planting flowers,...

  • 18 Mar 2026

    Residents at Hartwell Lodge Care Home in Fareham were joined by their loved ones for a special Mother’s Day afternoon tea, bringing families together to celebrate the women at the...

  • 04 Mar 2026

    There’s lovely news to share at Hartwell Lodge in Fareham. Hartwell Lodge is part of a care group that has been recognised as one of the Top 20 Care Home...

Upcoming Events

There are no upcoming events for Hartwell Lodge Care Home.

Awards / Recognitions (3)

  • 30 Jan 2026Recipient: Buckland Care Ltd
  • 31 Jan 2025Recipient: Buckland Care Ltd
  • 31 Jan 2024Recipient: Buckland Care Ltd

Accreditations

There are no accreditations posted yet for Hartwell Lodge Care Home.

Meet the Team (1)

Stacey Parkhill
Stacey ParkhillJob Title ManagerJoined 2026

Stacey has worked in the care sector since 2004 and brings a wealth of experience to her role as Home Manager at Hartwell Lodge. She began her career as a Care Assistant and spent 19 years at her previous home, where she progressed through several roles and developed her knowledge and skills along the way.

Stacey achieved her Level 3 qualification in Health and Social Care and later went on to complete her Level 5 in Leadership for Health and Social Care in 2018, supporting her progression to Registered Manager.

She is passionate about maintaining high standards of care and supporting both residents and staff. Stacey is looking forward to getting to know everyone at Hartwell Lodge and working together to continue building a warm, supportive, and well-led home.

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