
Mum is very happy here. The care home staff have been very kind,Doug E(Son of Resident/Service User)

There is always a lovely atmosphere in the home and nothing is too much troubleP P(Wife of Resident/Service User)

Hartwell Lodge is an outstanding care home, and the staff and management are wonderfulRichard B(Grandson of Resident/Service User)

Mum is very happy here. The care home staff have been very kind,Doug E(Son of Resident/Service User)

There is always a lovely atmosphere in the home and nothing is too much troubleP P(Wife of Resident/Service User)

Hartwell Lodge is an outstanding care home, and the staff and management are wonderfulRichard B(Grandson of Resident/Service User)

Tucked away in a quiet residential area just half a mile from Fareham town centre, Hartwell Lodge offers a peaceful place to call home. The home provides a full range of care – including residential, dementia, palliative, respite, and day care – all under one roof, with compassion at its core.
Hartwell Lodge is often described as feeling like one big family – a sense of connection that’s reflected in daily...
Care Provided by Hartwell Lodge Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 32 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Hartwell Lodge Care Home for full pricing details and T&Cs.
Contact Hartwell Lodge Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Buckland Care Ltd
- Private Owned
Person in charge
- Jennifer Daly (Registered Manager)
Local Authority / Social Services
Admission Information
- Ages 55+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2016
- Number of floors: 2
Room Information
- Single Rooms (30)
- Couples/Companion Rooms (1)
Parking
- Ample parking available
Hartwell Lodge Care Home Reviews (79)
Hartwell Lodge Care Home has a Review Score of 9.6 (9.640) out of 10, based on 13 reviews in the last 2 years.
Over all time Hartwell Lodge Care Home has 79 reviews.
The bedrooms and all the shared living facilities are beautifully decorated, clean and tidy. All the staff are so friendly and passionate about the job they do, nothing is too much trouble for them and they go out of their way to make sure every resident is well cared for.
Thank you for your lovely review, we pride ourselves on our homely surroundings and welcoming and comforting environment. We are happy to be able to provide tailor-made care for Mum.
We had a very traumatic start to the year followed by several months of worry and stress with Mum being pushed from pillar to post and then we found Hartwell.
The manager is amazing, knowledgeable, kind, compassionate and so understanding. Immediately ‘taking charge’ and guiding us to get Mum to her happy place. The road was bumpy at first but has got smoother week by week and we can now relax and start to step back knowing that Mum is safe, cared for and happy. Thank you.
Thank you for your kind words, it was very difficult to see what Mum and your family went through but there was light at the end of the tunnel and Mum is doing very well. Thriving within herself and her new routines.
My godparents moved to Hartwell Lodge in March 2024. The manager and all her staff were very helpful to me and very kind to my godparents when they moved into the home. The room they have is lovely and they have made it very homely for them.
Thank you for your kind review, creating a home from home for our residents is paramount to ensure all care given is tailor-made. Your God Parents have settled very well, it is a pleasure.
The residents always have something to get involved in and friendly staff to chat to.
I can't thank them enough for the help and support they give me too, as they totally understand how hard the decision is to put a loved one into someone else's care.
Thank you for your kind review; it is a real pleasure to get to know Mum. She is a wonderful member of our extended family. You are a very dedicated family and we love having you visit and support us.
The staff bent over backwards to help and point us in the right direction.
The entertainment lady has been so helpful.
I cannot fault Hartwell in any way or form.
Thank you for your kind words, we are so happy Dad has found us! Finally settled.
Mum was only at Hartwell for 12 days but all the staff could not have treated her any better if she had been with them for years. Her last days were made very comfortable and we were all treated with respect. Thank you.
Thank you for your kind words, we were so happy you chose us for Mum. It was a pleasure.
Mum is very happy here. The care home staff have been very kind, and the manager was very helpful in getting Mum from hospital to safety with them. So much so that Mum is happier than she was at home and is considering staying long-term.
Thank you for your kind review; we were so glad we could support Mum in coming to us so quickly, and working with the other team made it a smooth process. Mum is a lovely lady, and we are so happy to welcome her.
Hartwell Lodge Care Home is a fabulous and caring place for my father to reside in his twilight years. Staff are so attentive and extremely kind. I am so reassured his physical and mental health are in much better shape since he arrived.
Thank you for your review, we strive to ensure our continuity of care is at the fore front of what we do. It is a pleasure to support Dad and yourself through some recent testing times. Thank you.
Very professional and friendly staff. The food is excellent. Mum was underweight when she arrived at Hartwell Lodge Care Home, since then she’s gained weight and is now a healthy size. Very happy that Mum is getting the best care.
Thank you for your kind review, it is a pleasure to support your mum. We love welcoming your family on your frequent visits.
The manager and her team love their work and it shows in the care they provide.
Thank you for your kind review, Dad is a huge part of our family and we have gotten to know him so well. We do love our roles and the service so very much. Thank you.
All the carers are very pleasant, helpful and always willing to go the extra mile for my Dad's needs. Always checking to see if he’s okay and asking him if he wants or needs anything. Can’t fault a thing!
Thank you for your review, it is a pleasure to support Dad and he is very lucky to have his family so close.
Having cared for our dad for a number of years the time had come when the deterioration in his Alzheimer's, no longer being able to properly care for himself and then a spell in hospital when my sister and I realised that we could no longer provide the ongoing care that he needed. Hartwell Lodge Care Home came straight to mind with one of his brothers already there. He was welcomed into the Hartwell family straight away and nothing is too much trouble for all the wonderful staff. The home is very clean, warm and comfortable and Dad now appears settled and its a huge relief to know that staff are on hand 24/7 to meet his needs. We are always warmly welcomed when visiting him and we too feel part of the Hartwell family. Thank you to all the staff.
Thank you for your lovely review as you know The Brothers are our local celebrities and its a real pleasure to welcome you all.
The whole process of getting her into the home from the hospital with the advice from the Manager was absolutely trouble-free. We believe the care she receives is superb and it would be unfair to name individuals as all the staff are fantastic and nothing is too much trouble for them, even visitors are offered tea/ coffee and biscuits, it really is a home from home and whilst being very professional the atmosphere is not regimented in any way.
We are really pleased that we were lucky enough to get Mum into Hartwell Lodge.
Thank you so much for sharing your views and Mum's struggles, we are very pleased and happy to welcome Mum and your family into ours.
I always find everyone so friendly and helpful at the home. While I am visiting my Aunty I always fill relaxed and enjoy my visit I can only thank all the staff for making it a truly family atmosphere.
Thank you for your kind words, its a pleasure to welcome your Aunt.
My sister moved into Hartwell Lodge in 2021, and it was so perfect for her. She loved it when we visited Hartwell. Everyone was so nice, and it remained so till the end of my sister's life. I would recomend this place very highly, as had no problems at all. The staff are all brilliant and keep you well informed of what is happening (doctors visiting my sister and so on), which stopped me from worrying. As I say, I can't fault any of the staff, very caring and they were all lovely. Thanking you for making my sister's last 12 months of her life since she went into Hartwell really happy.
Thank you for your review, Ronald; it was a pleasure to care for your sister and see you so frequently. Your sister was very important to us, and we are so glad we could fulfil her wishes and needs whilst she was with us.
So impressed with the professionalism and kindness provided by the team at Hartwell. Mum was very unsettled at first, having struggled to understand she could no longer cope at home, but is now enjoying activities with other residents and looking so much healthier and content. A huge decision for anyone to make but also a huge weight off our shoulders now we know she is safe, happy and looked after.
Thank you for your kind review, we have supported Mum to really evolve into a new way of living. To enjoy the surroundings and accept the support around her. It's an ongoing pleasure.
My father-in-law moved into Hartwell Lodge in August. We chose it after visiting several others as it was so homely and welcoming. The manager supported us through the hospital discharge process, which was far from straight forward, but we got there in the end. There are activities every day and all his social, wellbeing and care needs are well met. The staff have all been very caring and supportive, it's a huge relief to know he is safe and well care for. We have no hesitation in recommending Hartwell Lodge to others.
Thank you for your lovely review, we aim to ensure that the moving in process is made as simple and stress free as possible at such a hard time. It's pleasure to see your father in law thrive despite being poorly
My dad moved into Hartwell Lodge in May 2020. The hardest decision my sister and I have ever made. He was in a terrible state mentally and physically, but over time he has settled. He always looks clean fresh and comfy. To be honest, the best he's looked in years. He is now in bed full time, but still manages a smile and a laugh. I cannot thank Hartwell Lodge enough. It has been a huge relief to know he is safe at last. Thank you! Thankyou! Thankyou! I would definitely recommend.
Thank you for your review, we are always happy to see your vast family visit and it is so lovely to see how close you all are. Dad is a lovely gentleman and its a pleasure to support him over the years.
She was always so well looked after and loved, included and her needs were always met every day. She always had a smile on her face, up until the day she sadly passed.
Thank you for your kind review, we ate very sorry for your loss. It has been a pleasure to support your Nan and your family. Thank you for the opportunity to provide the best care.
I can't praise the staff more highly at Hartwell Lodge. The support, care and patience given to Mum has been outstanding during her time there, who has now, sadly, passed away. She was treated with compassion and empathy given her dementia and underlying health conditions. She became part of the Hartwell 'family' and was in the best place, receiving the best possible attention from people who really care. We always felt supported and informed about Mum's well-being and condition. The appointment of an activities manager really helped Mum, who enjoyed being 'in the moment' during these, three times a day, sessions. I would have no hesitation in highly recommending this care home to friends and family.
Thank you for your kind review, we miss Mum everyday. A lovely lady and our personal florist! It was a complete pleasure to know her and care for her.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 09 August 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (21) & Events (0)
- 28 Apr 2026
This spring edition captures everything from Buckland in Bloom and Easter celebrations to special birthdays, animal visits, creative activities, community connections and industry awards. Inside, you’ll find residents planting flowers,...
- 18 Mar 2026
Residents at Hartwell Lodge Care Home in Fareham were joined by their loved ones for a special Mother’s Day afternoon tea, bringing families together to celebrate the women at the...
- 04 Mar 2026
There’s lovely news to share at Hartwell Lodge in Fareham. Hartwell Lodge is part of a care group that has been recognised as one of the Top 20 Care Home...
There are no upcoming events for Hartwell Lodge Care Home.
Awards / Recognitions (3)
- 30 Jan 2026Recipient: Buckland Care Ltd
- 31 Jan 2025Recipient: Buckland Care Ltd
- 31 Jan 2024Recipient: Buckland Care Ltd
Accreditations
There are no accreditations posted yet for Hartwell Lodge Care Home.
Meet the Team (1)

Stacey has worked in the care sector since 2004 and brings a wealth of experience to her role as Home Manager at Hartwell Lodge. She began her career as a Care Assistant and spent 19 years at her previous home, where she progressed through several roles and developed her knowledge and skills along the way.
Stacey achieved her Level 3 qualification in Health and Social Care and later went on to complete her Level 5 in Leadership for Health and Social Care in 2018, supporting her progression to Registered Manager.
She is passionate about maintaining high standards of care and supporting both residents and staff. Stacey is looking forward to getting to know everyone at Hartwell Lodge and working together to continue building a warm, supportive, and well-led home.
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