Submit a Review for Hartwell Lodge Care Home
30 Kiln Road, Fareham, PO16 7UB
View full details of Hartwell Lodge Care HomeLatest Reviews for Hartwell Lodge Care Home
19 December 2025
The carers at Hartwell Lodge spent time with my husband making sure he was happy in his surroundings. He was kept clean and given
good food. Always plenty of entertainment.
Enjoyed the singing and other interests. He was there for the last week of November Lots going on preparing for
Christmas.
17 December 2025
Our dad has lived in Hartwell for 4:5 years. When he moved in we didn't think he would make Christmas and the care and compassion provided by everyone gave us another 4 years with him.
We lost him on Sunday and in our time sitting with him we witnessed how much interaction he was getting daily
from each and every member of staff. We as a family were supported with empathy and were never made to feel we were in the way.
If you are looking for a care home, look no further. Hartwell is led perfectly and the staff supported by this leadership which then presents unity and love towards all the residents.
Thank you for the love and support since July 2021. We so moved dad into the right place.
09 December 2025
Extremely friendly and caring staff. Very clean and well furnished throughout.
Son seems very happy and settled there. Everyone has gone out of their way to make him feel welcome . Lots of activities
available for everyone no matter their abilities.
24 September 2025
Hartwell Lodge is definitely a home from home with all the staff being incredibly supportive and caring for our loved one with so much love and respect. We were always made to feel welcome and they went above and beyond for our family.
12 September 2025
Staff wonderful welcoming and polite
Entertainment for the residents was superb rooms large clean and well equipped Attentiveness to residents very good
I notice all residents were happy and their needs catered for immediately i felt my uncle was part of a huge loving family it made me feel my
Aunty had made the right choice for him lovely gardens and the staff go beyond their duties obviously very good management
10 July 2025
Plenty of caring staff for mums needs, who are attentive making sure she is comfortable attended too throughout the day. Great customer care always going into her room to make,sure she does not want anything and keep her involved as much as possible.
22 May 2025
Hartwell Lodge is a lovely home from home. All the staff are very friendly and caring . The home is professionally run by the management and admin teams. The catering staff serve good quality home made food which is always varied. As a family we are very happy with my dad's care.
22 May 2025
My brother is receiving excellent care here. The staff are ever present, warm and friendly and his every need is attended to.
He went on an outing recently which he thoroughly enjoyed.Having poor eyesight and hearing, he is not always able to
fully participate in the wide range of activities on offer though the staff kindly always try to include him.
09 April 2025
We came to look around Hartwell Lodge for my dad, in February this year.
We were welcomed by the manager of the home. She showed us round the home and was very friendly and put us at ease straight away. This was one of the hardest decisions we have had to make.
To put a parent into a home is
very difficult.
She helped us through this and came to visit dad at his Bungalow.
When we arrived with dad, for him to stay at the home, he was greeted with warmth and compassion.
The care that dad received whilst living at Hartwell lodge, was amazing. Each and every staff member made dad feel so special. They met all of dad's needs, with confidence, kindness and genuine feelings.
All the staff went above and beyond to make dad comfortable. They also made the family welcome and comfortable. Again nothing was too much trouble.
I would highly recommend Hartwell lodge to anyone that is looking for a care home for their loved one.
28 March 2025
Since grandad has been at Hartwell lodge he has been treated with so much dignity and respect. We are able to relax knowing grandad is in such caring hands and knowing he is having the best care. He has loved being at Hartwell and the staff are so lovely and supportive. I would recommend Hartwell
lodge over anywhere. The staff are so friendly and the Manager is always there when you need to speak to her and answers any questions. The manager is so knowledgeable on everything we have asked her.
17 March 2025
We couldn't be more impressed with the care and support my father-in-law receives at Hartwell Lodge. The staff are exceptionally patient and kind, always going above and beyond to ensure his comfort and well-being. Their welcoming nature makes each visit a delight, and it's clear that nothing is
ever too much trouble for them. The management team sets a high standard with their professional and understanding approach, always attentive to our concerns and questions. Our father-in-law is very happy here and we have peace of mind knowing he is in such capable hands. Thank you.
01 August 2024
Our Dad attends day service at Hartwell, it offers a new normal for Dad with new friends and a great place to call on for a short holiday should Dad need. The staff are always so helpful and my Dad has settled so well.
25 July 2024
Hartwell is certainly a home-from-home. The staff are wonderful and very caring and always respectful. There is always a lovely atmosphere in the home and nothing is too much trouble. The care is outstanding and the manager very professional and understanding. The other residents are always friendly
and the range of activities seems to add to the joy in the home. He has settled in well and we are delighted that he is in such capable hands as looking after him at home had become impossible. We are always made to feel welcome when we visit too. We are all so grateful to everyone at Hartwell Lodge for the care you give him and for knowing that he is safe and well looked after. Thank you all so much.
19 July 2024
Hartwell Lodge is an outstanding care home, and the staff and management are wonderful. My grandmother spent the last three months of her life there and they treated her with great care, dignity and respect. She had complicated medical conditions but they were always able to support her as required
right until the end of her life. There is always a nice atmosphere, with fun and creative activities for residents and relatives alike. We were always offered a warm welcome and cup of tea from the staff whenever we visited, and there are plenty of spaces so we could either get involved in activities or spend some quality time alone. Hartwell Lodge was always immaculately clean and tidy throughout. We always felt like our grandmother was in safe hands and it was such a relief to find Hartwell Lodge. A big thank you to the whole team for your kindness and dedication.
18 July 2024
Extremely happy to have my Grandma close and be able to visit her as often as I possibly can. All the staff we have met have been very friendly and welcoming.
01 July 2024
We chose Hartwell because of its homely atmosphere. Although Auntie has only been in respite a few weeks and still settling in, all the staff, without exception, have been friendly, kind, caring, polite, and patient. The food looks delicious and Auntie enjoys her meals. The range of activities is
both stimulating and fun. We are grateful to the Hartwell Team for their help at this time. Thank you.
24 June 2024
Everyone is always welcoming when we arrive and the other residents say hello. It's lovely to have our family member close by and be able to see her often. She seems very happy and settled into her new home which is amazing to see.
06 June 2024
We were so pleased that we managed to get Mum into Hartwell Lodge as we had to move her down here from Scotland it was such a sad time as our dad passed away and he was her carer, most of the family lived down and around Fareham and mum and dad did before they moved to Scotland 20 years ago and she
is very happy here and has found new friends to chat with, all the staff are very friendly and helpful and caring towards her and we can see a difference in her health since she's been here as well, all the staff take good care of her and they've always got activities for them to join in with if they want to.
14 May 2024
When I was looking for a care home for my mother and first visited Hartwell lodge I knew straight away that this was the home I wanted for Mum. It stood out as excellent and so much better than the other homes I had seen and the atmosphere at the home was so friendly and welcoming.
The bedrooms
and all the shared living facilities are beautifully decorated, clean and tidy. All the staff are so friendly and passionate about the job they do, nothing is too much trouble for them and they go out of their way to make sure every resident is well cared for.
14 May 2024
Hartwell Lodge is like an extended family my mum has been there for almost five weeks.
We had a very traumatic start to the year followed by several months of worry and stress with Mum being pushed from pillar to post and then we found Hartwell.
The manager is amazing, knowledgeable, kind,
compassionate and so understanding. Immediately ‘taking charge’ and guiding us to get Mum to her happy place. The road was bumpy at first but has got smoother week by week and we can now relax and start to step back knowing that Mum is safe, cared for and happy. Thank you.
Latest Reviews for Hartwell Lodge Care Home
19 December 2025
The carers at Hartwell Lodge spent time with my husband making sure he was happy in his surroundings. He was kept clean and given
good food. Always plenty of entertainment.
Enjoyed the singing and other interests. He was there for the last week of November Lots going on preparing for
Christmas.
17 December 2025
Our dad has lived in Hartwell for 4:5 years. When he moved in we didn't think he would make Christmas and the care and compassion provided by everyone gave us another 4 years with him.
We lost him on Sunday and in our time sitting with him we witnessed how much interaction he was getting daily
from each and every member of staff. We as a family were supported with empathy and were never made to feel we were in the way.
If you are looking for a care home, look no further. Hartwell is led perfectly and the staff supported by this leadership which then presents unity and love towards all the residents.
Thank you for the love and support since July 2021. We so moved dad into the right place.
09 December 2025
Extremely friendly and caring staff. Very clean and well furnished throughout.
Son seems very happy and settled there. Everyone has gone out of their way to make him feel welcome . Lots of activities
available for everyone no matter their abilities.
24 September 2025
Hartwell Lodge is definitely a home from home with all the staff being incredibly supportive and caring for our loved one with so much love and respect. We were always made to feel welcome and they went above and beyond for our family.
12 September 2025
Staff wonderful welcoming and polite
Entertainment for the residents was superb rooms large clean and well equipped Attentiveness to residents very good
I notice all residents were happy and their needs catered for immediately i felt my uncle was part of a huge loving family it made me feel my
Aunty had made the right choice for him lovely gardens and the staff go beyond their duties obviously very good management
10 July 2025
Plenty of caring staff for mums needs, who are attentive making sure she is comfortable attended too throughout the day. Great customer care always going into her room to make,sure she does not want anything and keep her involved as much as possible.
22 May 2025
Hartwell Lodge is a lovely home from home. All the staff are very friendly and caring . The home is professionally run by the management and admin teams. The catering staff serve good quality home made food which is always varied. As a family we are very happy with my dad's care.
22 May 2025
My brother is receiving excellent care here. The staff are ever present, warm and friendly and his every need is attended to.
He went on an outing recently which he thoroughly enjoyed.Having poor eyesight and hearing, he is not always able to
fully participate in the wide range of activities on offer though the staff kindly always try to include him.
09 April 2025
We came to look around Hartwell Lodge for my dad, in February this year.
We were welcomed by the manager of the home. She showed us round the home and was very friendly and put us at ease straight away. This was one of the hardest decisions we have had to make.
To put a parent into a home is
very difficult.
She helped us through this and came to visit dad at his Bungalow.
When we arrived with dad, for him to stay at the home, he was greeted with warmth and compassion.
The care that dad received whilst living at Hartwell lodge, was amazing. Each and every staff member made dad feel so special. They met all of dad's needs, with confidence, kindness and genuine feelings.
All the staff went above and beyond to make dad comfortable. They also made the family welcome and comfortable. Again nothing was too much trouble.
I would highly recommend Hartwell lodge to anyone that is looking for a care home for their loved one.
28 March 2025
Since grandad has been at Hartwell lodge he has been treated with so much dignity and respect. We are able to relax knowing grandad is in such caring hands and knowing he is having the best care. He has loved being at Hartwell and the staff are so lovely and supportive. I would recommend Hartwell
lodge over anywhere. The staff are so friendly and the Manager is always there when you need to speak to her and answers any questions. The manager is so knowledgeable on everything we have asked her.
17 March 2025
We couldn't be more impressed with the care and support my father-in-law receives at Hartwell Lodge. The staff are exceptionally patient and kind, always going above and beyond to ensure his comfort and well-being. Their welcoming nature makes each visit a delight, and it's clear that nothing is
ever too much trouble for them. The management team sets a high standard with their professional and understanding approach, always attentive to our concerns and questions. Our father-in-law is very happy here and we have peace of mind knowing he is in such capable hands. Thank you.
01 August 2024
Our Dad attends day service at Hartwell, it offers a new normal for Dad with new friends and a great place to call on for a short holiday should Dad need. The staff are always so helpful and my Dad has settled so well.
25 July 2024
Hartwell is certainly a home-from-home. The staff are wonderful and very caring and always respectful. There is always a lovely atmosphere in the home and nothing is too much trouble. The care is outstanding and the manager very professional and understanding. The other residents are always friendly
and the range of activities seems to add to the joy in the home. He has settled in well and we are delighted that he is in such capable hands as looking after him at home had become impossible. We are always made to feel welcome when we visit too. We are all so grateful to everyone at Hartwell Lodge for the care you give him and for knowing that he is safe and well looked after. Thank you all so much.
19 July 2024
Hartwell Lodge is an outstanding care home, and the staff and management are wonderful. My grandmother spent the last three months of her life there and they treated her with great care, dignity and respect. She had complicated medical conditions but they were always able to support her as required
right until the end of her life. There is always a nice atmosphere, with fun and creative activities for residents and relatives alike. We were always offered a warm welcome and cup of tea from the staff whenever we visited, and there are plenty of spaces so we could either get involved in activities or spend some quality time alone. Hartwell Lodge was always immaculately clean and tidy throughout. We always felt like our grandmother was in safe hands and it was such a relief to find Hartwell Lodge. A big thank you to the whole team for your kindness and dedication.
18 July 2024
Extremely happy to have my Grandma close and be able to visit her as often as I possibly can. All the staff we have met have been very friendly and welcoming.
01 July 2024
We chose Hartwell because of its homely atmosphere. Although Auntie has only been in respite a few weeks and still settling in, all the staff, without exception, have been friendly, kind, caring, polite, and patient. The food looks delicious and Auntie enjoys her meals. The range of activities is
both stimulating and fun. We are grateful to the Hartwell Team for their help at this time. Thank you.
24 June 2024
Everyone is always welcoming when we arrive and the other residents say hello. It's lovely to have our family member close by and be able to see her often. She seems very happy and settled into her new home which is amazing to see.
06 June 2024
We were so pleased that we managed to get Mum into Hartwell Lodge as we had to move her down here from Scotland it was such a sad time as our dad passed away and he was her carer, most of the family lived down and around Fareham and mum and dad did before they moved to Scotland 20 years ago and she
is very happy here and has found new friends to chat with, all the staff are very friendly and helpful and caring towards her and we can see a difference in her health since she's been here as well, all the staff take good care of her and they've always got activities for them to join in with if they want to.
14 May 2024
When I was looking for a care home for my mother and first visited Hartwell lodge I knew straight away that this was the home I wanted for Mum. It stood out as excellent and so much better than the other homes I had seen and the atmosphere at the home was so friendly and welcoming.
The bedrooms
and all the shared living facilities are beautifully decorated, clean and tidy. All the staff are so friendly and passionate about the job they do, nothing is too much trouble for them and they go out of their way to make sure every resident is well cared for.
14 May 2024
Hartwell Lodge is like an extended family my mum has been there for almost five weeks.
We had a very traumatic start to the year followed by several months of worry and stress with Mum being pushed from pillar to post and then we found Hartwell.
The manager is amazing, knowledgeable, kind,
compassionate and so understanding. Immediately ‘taking charge’ and guiding us to get Mum to her happy place. The road was bumpy at first but has got smoother week by week and we can now relax and start to step back knowing that Mum is safe, cared for and happy. Thank you.