Brunswick House Nursing Home

On arriving at the care home I expected a few teething issues with Dad settling in. The staff went above and beyond to ensure Dad was made welcome and comfortable in strange surroundings. The care Dad received was brilliant with all questions answered, nothing was too much trouble. Dad settled well and has continued to do so. Dad has expressed that 'he likes it where he is'.

We viewed 4 other homes and as soon as we walked in we felt it was home, every member of staff spoke, Karen was great this was a very emotional for me and she was so caring, after our visit we went and had a coffee and this was our first choice and she moved in the following Monday morning this is not easy but every member of staff helped I'm so thankful still emotional but thankful xx

Since my mum moved into Brunswick House, I have been very impressed with the care and attention she has received. The manager and all the staff are extremely friendly and welcoming, and go of their way to make all of us feel comfortable and at home. My mum is clearly very happy with how she is being looked after, which is a great comfort to me and the rest of the family.

Very caring staff felt happy to leave my mum here to enjoy respite, she was well looked after. Would recommend anyone to come here and feel comfortable to leave there family member here felt happy mum being here.

Excellent, I would recommend this care home to family and friend, staff are always friendly, happy, chatty and ready to help, the entertainment they provide is wonderful, the food is lovely, staff are always ready to provide drink's when needed x

Very Friendly

Overall nice place, my mother likes it.

1st class home caring staff. Always keeping us informed on all issues.

I have no complaints about my mothers care. She always looks as best as she can for the situation she is in. The sheets are done everyday which I'm glad about and they really do their best they can for her. I'm very glad I chose Brunswick over again, as it offers choices. The staff need medals on some of the cases they have to look after. Just hope the staff are rewarded as well!!

Mum has been in Brunswick House for 16 months now. She took a little while to settle in, which is only to be expected, but now she is very happy & well cared for. She gets on well with the staff and still likes a little bit of banter. The is not a high turnover of staff which is brilliant because the residents get to build relationships. Mum now says she doesn't want to be anywhere else. Im also kept well informed.

Staff always so lovely and helpful.

The staff have been excellent in Mum's care. The last manager we had was superb and made great improvements. I cannot comment on the new manager as she only recently started her role. (They could email clients families telling them about their experience!) Change of some staff is quick but those who have been there long term are great. The facilities are limited due to the type of building but they are upgrading continually.

I can only describe it as receiving a warm hug all the time.

From our first visit to Brunswick House we knew it was the right place for mum. Brunswick house has a lovely homely atmosphere. Mum had a lovely room and was very happy there. Sadly after 3 weeks at the home mum became unwell and passed away 5 weeks later. All the wonderful staff were very caring, always giving mum the best attention and making her last weeks comfortable and happy. As visitors we, the family, were also made to feel very welcome and at home, nothing was to much trouble for the staff. I would thoroughly recommend Brunswick House.

Due to matters out of our control, we had to move Mum out of her previous care home. The stress of finding the right facility to suit her needs within a constrained timeframe was very high. The manager and assistant manager at Brunswick House went above and beyond to ensure Mum's place at Brunswick was secured and that she obtained her preferred room. All members of staff are wonderful, looking after Mum with a smile and trying their best to brighten her day. Particular thanks must go to the nurses and care staff who work tirelessly and maintenance who have made her room a home. Thank you Brunswick House for giving my father and I confidence that Mum is in good hands!

My biggest disappointment was the fact that no one came to represent the home at my friends funeral and I went out of my way to let them know, I think that shows just how little they care

Dad has been at Brunswick House since October 2024 and has settled well. The staff are caring and compassionate and treat Dad with respect and understanding. I would highly recommend.

All the staff that work at Brunswick house have been very kind, caring, loving and very supportive all the time our mum stayed here. Our mum was a resident here for only 4 months before she passed away but those 4 months were made very enjoyable and mum was happy, content and felt safe at Brunswick house and also felt like one of their family. The care, support & love mum and the rest of her family received were absolutely amazing. They could not do enough for mum and us before our mum passed away. The team here should be very proud and the manager very very proud of her team. Thank you so so much.

My mother has only been in the home for a short time but I am so pleased that she is there. The value for money is that she is being care for, the security is excellent and she is safe. My mother has gone from hardly eating to enjoying the food and also being with other residents and not in her home. The staff are kind and they treat all the residents with respect. My reviews are are truly how I see the home.

All the staff team and manager were very helpful, caring and supportive to my Dad and our family at a very difficult time. Their respect for our needs on Dad's final day was exemplary, ensuring peace and tranquility for all of our family. Thank you all so very much for caring for Dad and us and for joining us at his funeral too.