Brunswick House Nursing Home

119 Reservoir Road, Gloucester GL4 6SX
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9.8 57 Reviews
  • Brunswick House Nursing Home, Gloucester
Set beside the beautiful Robinswood Hill Country Park, Brunswick House is a welcoming 1940s mock Tudor home offering tailored care and heartfelt support. Whether you're looking for residential, nursing, dementia, respite, day or palliative care, the experienced team is here to make every day that little bit easier – and a lot more joyful.

Care needs may change over time. That’s why Brunswick House offers both residential and nursing care, meaning residents can continue to live in the same familiar surroundings even as their needs evolve, with no disruption or need to move elsewhere.

Bedrooms are spacious and comfortable, many with en-suite facilities, and the home has plenty of shared spaces to enjoy – including two lounges, a bright and airy conservatory, and a peaceful courtyard and garden that’s perfect for sunny afternoons or catch-ups with family.

There’s always something going on – from visits to local animal sanctuaries and interactive storytelling sessions, to themed afternoons and gardening clubs. Every activity is optional and thoughtfully planned to suit different tastes and abilities.

Mealtimes are another highlight, with freshly prepared dishes cooked on-site each day by the talented in-house chef. Menus are shaped around residents’ preferences and dietary needs – because good food and good care go hand in hand.

Brunswick House is more than a care home. It’s a place where people feel known, valued, and genuinely cared for.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 46 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Day Care
  • Convalescent Care
  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1350
  • Self-Funded Residential Dementia Care: from £1350
  • Self-Funded Nursing Care: from £1350
  • Self-Funded Nursing Dementia Care: from £1350
  • RESPITE Self-Funded Residential Care: from £1350
  • RESPITE Self-Funded Residential Dementia Care: from £1350
  • RESPITE Self-Funded Nursing Care: from £1350
  • RESPITE Self-Funded Nursing Dementia Care: from £1350

These prices are only a guideline, please contact Brunswick House Nursing Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Karen Shaw (Registered Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 60+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2024
  • Number of floors: 3

Room Information

  • Single Rooms (42)
  • Couples/Companion Rooms (2)

Brunswick House Nursing Home Reviews (57)

Total of 57, showing 1-20
9.8

Brunswick House Nursing Home has a Review Score of 9.8 (9.835) out of 10, based on 21 reviews in the last 2 years. Over all time Brunswick House Nursing Home has 57 reviews.

Overall Experience

  • 44
  • 9
  • 3
  • 0
  • 1

Date Published

57
6
10
21
36

Review from Melissa L (Daughter of Resident) published on 19 June 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Due to matters out of our control, we had to move Mum out of her previous care home. The stress of finding the right facility to suit her needs within a constrained timeframe was very high. The manager and assistant manager at Brunswick House went above and beyond to ensure Mum's place at Brunswick
was secured and that she obtained her preferred room. All members of staff are wonderful, looking after Mum with a smile and trying their best to brighten her day. Particular thanks must go to the nurses and care staff who work tirelessly and maintenance who have made her room a home. Thank you Brunswick House for giving my father and I confidence that Mum is in good hands!

Reply from Karen Shaw, Manager at Brunswick House Nursing Home

Thank you for your review. Your comments will certainly be passed on to all of the staff. Care work can be tough at times, your feedback will be very much welcomed and appreciated in recognition of how hard they all. work.Best wishes,Karen

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Review from Ben G (Next of Kin) published on 16 June 2025
Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

I found the home disappointing, some of the staff were excellent but for some it was just a job and they did just what they had to do, I felt I was lied to when I questioned them about some of my concerns, my friend spent many hours on his own with nobody entering his room making him very isolated,
over the new year period I spent 12 hours with him, 7 on New Year's Eve and 5 on New Year's Day and we did not see a single member of staff.
One good thing was the food was generally very good, although my friend could not eat anything
My biggest disappointment was the fact that no one came to represent the home at my friends funeral and I went out of my way to let them know, I think that shows just how little they care

Reply from Karen Shaw, Manager at Brunswick House Nursing Home

Hi Ben, Thank you for your review. I am very sorry that your experience fell well below our normal standards. Your comments are important to me, if you would like to come in and discuss your concerns with me you are very welcome. We at Brunswick House strive to give the best possible care to all residents your in put on how we move forward is very much appreciated.

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Review from A C (Daughter of Resident) published on 27 May 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad has been at Brunswick House since October 2024 and has settled well. The staff are caring and compassionate and treat Dad with respect and understanding. I would highly recommend.

Reply from Karen Shaw, Manager at Brunswick House Nursing Home

Thank you for your review.We are always looking for new and exciting Activities for our residents, we are very open to any ideas your dad may like to participate in. I will certainly be passing on your kind comments to all staff. Kindest regards

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Review from Tracy J (Daughter of Resident) published on 7 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff that work at Brunswick house have been very kind, caring, loving and very supportive all the time our mum stayed here. Our mum was a resident here for only 4 months before she passed away but those 4 months were made very enjoyable and mum was happy, content and felt safe at Brunswick
house and also felt like one of their family. The care, support & love mum and the rest of her family received were absolutely amazing. They could not do enough for mum and us before our mum passed away. The team here should be very proud and the manager very very proud of her team. Thank you so so much.

Reply from Karen Shaw, Registered Manager - RGN at Brunswick House Nursing Home

Thank you Tracy for your very kind words. I will of course pass on your words to the team. The work they do is tough at times but feedback like yours goes a long way to making their work feel appreciated. The Brunswick House family Thank You. I as their manager am very proud to receive such amazing feedback for their hard work. Very wishes to you all.

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Review from Sandra M (Daughter of Resident) published on 26 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have nothing negative to say about Brunswick Nursing Home.
My mother has only been in the home for a short time but I am so pleased that she is there. The value for money is that she is being care for, the security is excellent and she is safe. My mother has gone from hardly eating to enjoying the
food and also being with other residents and not in her home. The staff are kind and they treat all the residents with respect. My reviews are are truly how I see the home.

Reply from Karen Shaw, Manager at Brunswick House Nursing Home

Thank you for your kind feed back it is much appreciated by all our staff. Kindest regards, Karen

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Review from Sandra B (Daughter of Resident) published on 20 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff team and manager were very helpful, caring and supportive to my Dad and our family at a very difficult time. Their respect for our needs on Dad's final day was exemplary, ensuring peace and tranquility for all of our family. Thank you all so very much for caring for Dad and us and for
joining us at his funeral too.

Reply from Karen Shaw, Manager at Brunswick House Nursing Home

Thank you for your very kind words. I will be passing them on to all staff. It was an honor and a privilege to take care of your dad and your family. When you're ready please feel free to pop in for tea and cake.

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Review from Steve H (Son of Resident) published on 12 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I could not have got a better care home for my mother. The staff was so caring and loving, it was like it was their mother. They could not do enough for my mum. The room was lovely my mother was very fussy about her food, but she said the food was lovely. I dreaded putting my mum in a home as she never
wanted to leave her house and never go into a care home. She came out of hospital and we put her in Brunswick house and she loved it there. She has now died but I know the last 6 months of her life were made infinitely better being in this care home. Thank you to all the staff.

Reply from Karen Shaw, Manager at Brunswick House Nursing Home

Thank you for your amazing review. We are so happy that your mum found peace and comfort while in the care of Brunswick House Nursing Home. I will be passing on your review to all the staff. As their manager am very proud to lead such an amazing team.

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Review from K B (Daughter of Resident) published on 11 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum needed emergency care, following a discharge from hospital. We really needed to find a safe place for my mum to recover from a major operation and Brunswick House Nursing Home provided this support.
The nurses were really proactive in her care, arranging blood tests and pain relief, the carers
were very kind, the management team was very supportive and the food was fantastic. Thank you.

Reply from Karen Shaw, Manager at Brunswick House Nursing Home

Thank you for your kind review. I will be passing on your comments to the staff. We were very happy to support you and your mum through what was a difficult time. Kindest regards, Karen.

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Review from Alan H (Nephew of Resident) published on 9 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My 85-year-old aunt, who suffered a stroke two years ago, has been living at Brunswick House for the past 18 months, and I couldn't be happier with the care. The staff at Brunswick House can be truly exceptional. They're always friendly, compassionate, and attentive. The nursing team have been incredibly
skilled and patient. The management is also top-notch. They have created a positive and supportive environment for staff, residents and their families. I have witnessed first-hand the management's support for all. There is a real sense of community that exists among the residents. My aunt enjoys the interaction with the care team from nurses to the cleaning and catering teams. Overall, I can't speak highly enough about Brunswick House. It's a wonderful place where my aunt feels safe, loved, and cared for. If u need a caring and supportive environment for an elderly loved one, I wholeheartedly recommend Brunswick House.

Reply from Karen Shaw, Manager at Brunswick House Nursing Home

Thank you for your very kind review. I will be sure to pass on your review to all the team. Very Best Wishes

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Review from M W (Grandson of Resident) published on 9 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Brunswick House is a wonderful nursing home. The manager leads by example, she models a caring and professional attitude that filters down to all staff who display compassion, respect and offer wonderful care.

Reply from Karen Shaw, Manager at Brunswick House Nursing Home

Thank you for your very kind review. I will be sure to pass your review to all the team. Best wishes, Karen.

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Review from D E (Wife of Resident) published on 24 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Brunswick House was complete heaven for my husband in the last stages of his life with dementia. He was included in all activities each day. I couldn't ask for better care. The manager and all the staff were wonderful and worked as a team, sharing all aspects of his care with me. Nothing was too much
trouble. I felt included in their family like all the other residents.
I still go back and visit even though it's over 12 months ago.
I would put my name down to go there if I could!

Reply from Karen Shaw, Manager at Brunswick House Nursing Home

Thank you so much for your very kind comments, they will be shared with all the staff. Here at Brunswick House, we are family not only residents and staff but resident families too. I am glad you felt the Brunswick arms around you in such a distressing time. We look forward to your next visit.

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Review from R H (Son of Resident) published on 6 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mother was transferred early morning to Brunswick House Nursing Home from hospital. The staff were fantastic at settling Mother to her new accommodation, they made her feel safe and less stressed.
All of the staff took the time to introduce themselves to Mother and also to find out about us, her family.
They explained the workings of the home and took time to understand Mother's needs. The priest came and introduced himself to Mother and they said a prayer together. You could see the stress and anxiety lift from Mother's face. I left feeling confident that the staff would keep Mother safe and make her stay at Brunswick a happy one. Thank you to the team at Brunswick House.

Reply from Karen Shaw, Manager at Brunswick House Nursing Home

Thank you so much for your review. I will be passing on your kind words to all of the team at Brunswick House. We are so glad that your mum and your family have confidence in the team and feel welcomed. Very best wishes, Karen.

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Review from Michelle A (Daughter-in-law of Resident) published on 15 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband and I cannot thank all the staff and managers enough for the welcome you gave us and my mother-in-law who is now a resident at Brunswick House.
Nothing has been too much trouble from picking a room to labelling Mum's clothes.
It has been a long and hard journey for us as a family to get
where we are today and you all made this last step so easy.
Everyone has been very kind and friendly.
Massive thank you.

Reply from Karen Shaw, Manager at Brunswick House Nursing Home

Thank you for taking the time to review our home. I will be passing on your kind comments and thank you to all our staff members. Welcome to the Brunswick family.

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Review from Peter D (Son of Resident) published on 6 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was 97 years old and in the later stages of dementia. The staff and nursing care were very good with many going above and beyond to help maintain her with great dignity. The room was beautiful and maintained daily. The food was plentiful and well-cooked. The nursing care in her final days
was determined and caring. The you; you all did a wonderful job.

Reply from Karen Shaw, Manager at Brunswick House Nursing Home

Thank you so much for taking the time to review Brunswick House Nursing Home. Your kind words have been alot to both myself and all the staff. We all wish you well for the future. Very best wishes to the whole team.

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Review from J M (Niece of Resident) published on 22 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Brunswick House Nursing Home is an absolutely beautiful, lovely home, the staff are just so amazing, nothing is too much trouble for them and the care they give is outstanding. The manager is so loving and caring and nothing is ever too much trouble for her, you always see her work the floor alongside
her care staff. This home gives 200 per cent to their residents and their families, this is why my family chose for my aunt to spend her final months there. I would highly recommend this nursing home 200 per cent.

Reply from Karen Shaw, Manager at Brunswick House Nursing Home

Thank you for your kind review, it means a lot to myself and all the staff to receive such amazing feedback. We wish you well for the future. Kindest regards, Karen.

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Review from Liz S (Daughter of Resident) published on 15 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff are welcoming, polite and helpful. Nothing is too much trouble and any query is sorted instantly. Mum's room is always clean and smell-free. Mum is always happy with all the food and drinks she is given, and says "they look after me so well here". She wears clean clothes every day, and her
hair is washed weekly. She now accepts the personal care and toileting she needs on a daily basis. It's just so homely. Thank you so much for all your care!

Reply from Karen Shaw, Manager at Brunswick House Nursing Home

Thank you for reviewing our home. I am proud to lead such a great team. I will be passing on your kind comments to all my staff. Thank you for your continued support. Kindest regards.

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Review from Robert S (Son of Resident) published on 6 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff excellent, typified by this meeting with family of residents being asked for what they like and dislike about the home.

Reply from Karen Shaw, Manager at Brunswick House Nursing Home

Thank you for taking the time to review Brunswick House Nursing Home. We really appreciate your kind words. I will be passing these on to all our staff. We aim to improve our service to both residents and family members your feedback is valuable.
Kindest regards,
Registered Home Manager.

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Review from Mike P (Brother-in-law of Resident) published on 5 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Brunswick House Nursing Home has been my sister-in-law's home for three years now. Staff and managers have been very friendly and looked after her well.
She will soon be celebrating her 94th birthday with the other guests at this home.

Reply from Karen Shaw, Manager at Brunswick House Nursing Home

Thank you for taking the time to review our Nursing Home. Your kind rating and comments will be passed on to all staff whom I am sure will appreciate your kind words.
Wishing you a very Happy New Year.

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Review from J T (Friend of Resident) published on 5 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Found staff helpful, respectful and caring.

Reply from Karen Shaw, Manager at Brunswick House Nursing Home

Thank you for taking the time to review Brunswick House Nursing Home. We really appreciate your kind words. I will be passing on your kind words to all our staff.
We at Brunswick House wish you a Happy New year.

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Review from S S (Daughter of Resident) published on 26 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has lived here for several months. This home is well managed with great staff who go above and beyond to make residents (and visitors) feel welcomed and comfortable. They hold regular events e.g singing sessions, music quizzes and the latest event the Christmas fayre was well supported. This is
a great home with exceptional staff. Thank you for all you do.

Reply from Karen Shaw, Manager at Brunswick House Nursing Home

Thank you for taking the time to review our service.
Thank you for your kind words, your comments and rating mean a lot to all our staff and management.
I will certainly be passing your comments on.
Kindest regards,
Manager-RGN

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Current Review Score: 9.8 (9.835)

Overview of Review Score

The Review Score of 9.8 (9.835) out of 10 for Brunswick House Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 21 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.835 for Brunswick House Nursing Home is calculated as follows: ( (211 Excellents x 5) + (25 Goods x 4) + (6 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 243 Ratings = 4.835

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Brunswick House Nursing Home is based on 20 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 46 registered maximum number of service users is 9.2, which has been reached with 20 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 10 Mar 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

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Awards / Recognitions (2)

Meet the Team (1)

Karen

Karen Shaw

Job Title: Manager

Joined: 2021

Karen is our manager, she started as a clinical lead in September 2021 and was appointed as a manager in January 2023.


Karen is a highly dedicated and experienced healthcare professional who is proud to be serving as the manager of Brunswick House Nursing Home. With over three decades of experience in the field, she has developed a deep understanding of the importance of providing the best possible care for residents. Karen is a qualified nurse and is committed to promoting the highest standards of care at Brunswick House.


Outside of work, Karen is a family-oriented person who lives in Gloucester with her husband. She has three children and four grandchildren, and in her free time, she enjoys spending quality time with her loved ones, as well as indulging in her hobbies of baking and needlework.

Frequently Asked Questions about Brunswick House Nursing Home

What types of Care is Brunswick House Nursing Home registered for?

Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Brunswick House Nursing Home have?

There are 42 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Brunswick House Nursing Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Brunswick House Nursing Home to the centre of Gloucester?

1.8 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Brunswick House Nursing Home to verify any information. View our terms and conditions. Brunswick House Nursing Home has an Enhanced Service - more info.