Brunswick House Nursing Home

119 Reservoir Road, Gloucester GL4 6SX
Review Us
9.8 64 Reviews
  • Brunswick House Nursing Home, Gloucester
Set beside the beautiful Robinswood Hill Country Park, Brunswick House is a welcoming 1940s mock Tudor home offering tailored care and heartfelt support. Whether you're looking for residential, nursing, dementia, respite, day or palliative care, the experienced team is here to make every day that little bit easier – and a lot more joyful.

Care needs may change over time. That’s why Brunswick House offers both residential and nursing care, meaning residents can continue to live in the same familiar surroundings even as their needs evolve, with no disruption or need to move elsewhere.

Bedrooms are spacious and comfortable, many with en-suite facilities, and the home has plenty of shared spaces to enjoy – including two lounges, a bright and airy conservatory, and a peaceful courtyard and garden that’s perfect for sunny afternoons or catch-ups with family.

There’s always something going on – from visits to local animal sanctuaries and interactive storytelling sessions, to themed afternoons and gardening clubs. Every activity is optional and thoughtfully planned to suit different tastes and abilities.

Mealtimes are another highlight, with freshly prepared dishes cooked on-site each day by the talented in-house chef. Menus are shaped around residents’ preferences and dietary needs – because good food and good care go hand in hand.

Brunswick House is more than a care home. It’s a place where people feel known, valued, and genuinely cared for.
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Care Provided by Brunswick House Nursing Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 46 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1300
  • Self-Funded Residential Dementia Care: from £1400
  • Self-Funded Nursing Care: from £1600
  • Self-Funded Nursing Dementia Care: from £1600
  • RESPITE Self-Funded Residential Care: from £1300
  • RESPITE Self-Funded Residential Dementia Care: from £1398
  • RESPITE Self-Funded Nursing Care: from £1600
  • RESPITE Self-Funded Nursing Dementia Care: from £1600
The price(s) shown are provided by the care home. Contact Brunswick House Nursing Home for full pricing details and T&Cs.

Contact Brunswick House Nursing Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Contact Brunswick House Nursing Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Karen Shaw (Registered Manager)

Local Authority / Social Services

Admission Information

  • Ages 60+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2024
  • Number of floors: 3

Room Information

  • Single Rooms (42)
  • Couples/Companion Rooms (2)

Brunswick House Nursing Home Reviews (64)

9.8

Brunswick House Nursing Home has a Review Score of 9.8 (9.766) out of 10, based on 22 reviews in the last 2 years.
Over all time Brunswick House Nursing Home has 64 reviews.

Overall Experience
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Reviewer Connection to Brunswick House Nursing Home
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Total of 64, showing 21-40
Review from Michelle A (Daughter-in-law of Resident) published on 15 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband and I cannot thank all the staff and managers enough for the welcome you gave us and my mother-in-law who is now a resident at Brunswick House.
Nothing has been too much trouble from picking a room to labelling Mum's clothes.
It has been a long and hard journey for us as a family to get
where we are today and you all made this last step so easy.
Everyone has been very kind and friendly.
Massive thank you.
Reply from Karen Shaw, Manager at Brunswick House Nursing HomeThank you for taking the time to review our home. I will be passing on your kind comments and thank you to all our staff members. Welcome to the Brunswick family.
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Review from Peter D (Son of Resident) published on 6 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother was 97 years old and in the later stages of dementia. The staff and nursing care were very good with many going above and beyond to help maintain her with great dignity. The room was beautiful and maintained daily. The food was plentiful and well-cooked. The nursing care in her final days
was determined and caring. The you; you all did a wonderful job.
Reply from Karen Shaw, Manager at Brunswick House Nursing HomeThank you so much for taking the time to review Brunswick House Nursing Home. Your kind words have been alot to both myself and all the staff. We all wish you well for the future. Very best wishes to the whole team.
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Review from J M (Niece of Resident) published on 22 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Brunswick House Nursing Home is an absolutely beautiful, lovely home, the staff are just so amazing, nothing is too much trouble for them and the care they give is outstanding. The manager is so loving and caring and nothing is ever too much trouble for her, you always see her work the floor alongside
her care staff. This home gives 200 per cent to their residents and their families, this is why my family chose for my aunt to spend her final months there. I would highly recommend this nursing home 200 per cent.
Reply from Karen Shaw, Manager at Brunswick House Nursing HomeThank you for your kind review, it means a lot to myself and all the staff to receive such amazing feedback. We wish you well for the future. Kindest regards, Karen.
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Review from Liz S (Daughter of Resident) published on 15 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All staff are welcoming, polite and helpful. Nothing is too much trouble and any query is sorted instantly. Mum's room is always clean and smell-free. Mum is always happy with all the food and drinks she is given, and says "they look after me so well here". She wears clean clothes every day, and her
hair is washed weekly. She now accepts the personal care and toileting she needs on a daily basis. It's just so homely. Thank you so much for all your care!
Reply from Karen Shaw, Manager at Brunswick House Nursing HomeThank you for reviewing our home. I am proud to lead such a great team. I will be passing on your kind comments to all my staff. Thank you for your continued support. Kindest regards.
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Review from Robert S (Son of Resident) published on 6 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff excellent, typified by this meeting with family of residents being asked for what they like and dislike about the home.
Reply from Karen Shaw, Manager at Brunswick House Nursing HomeThank you for taking the time to review Brunswick House Nursing Home. We really appreciate your kind words. I will be passing these on to all our staff. We aim to improve our service to both residents and family members your feedback is valuable.
Kindest regards,
Registered Home Manager.
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Review from Mike P (Brother-in-law of Resident) published on 5 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Brunswick House Nursing Home has been my sister-in-law's home for three years now. Staff and managers have been very friendly and looked after her well.
She will soon be celebrating her 94th birthday with the other guests at this home.
Reply from Karen Shaw, Manager at Brunswick House Nursing HomeThank you for taking the time to review our Nursing Home. Your kind rating and comments will be passed on to all staff whom I am sure will appreciate your kind words.
Wishing you a very Happy New Year.
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Review from S S (Daughter of Resident) published on 26 December 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has lived here for several months. This home is well managed with great staff who go above and beyond to make residents (and visitors) feel welcomed and comfortable. They hold regular events e.g singing sessions, music quizzes and the latest event the Christmas fayre was well supported. This is
a great home with exceptional staff. Thank you for all you do.
Reply from Karen Shaw, Manager at Brunswick House Nursing HomeThank you for taking the time to review our service.
Thank you for your kind words, your comments and rating mean a lot to all our staff and management.
I will certainly be passing your comments on.
Kindest regards,
Manager-RGN
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Review from Bernadette H (Daughter of Resident) published on 25 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum was in Brunswick House Nursing Home for two weeks of respite care. The home itself was light, airy and very pleasant. Not dark and dingy. The thing that made this home special was the staff. All were so helpful, kind, approachable, professional and cheerful. The place was spotlessly clean. The
meals were homemade and looked delicious. I have past experience of other care homes - this one was far superior. Thank you to all.
Reply from Karen Shaw, Manager at Brunswick House Nursing HomeThank you so much for your kind review.
I will be sure to pass on your comments to the whole team. As a manager, I could not wish or hope for better. Knowing our home and team stand out makes me a very proud manager.
Kindest regards.
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Review from Arthur L (Husband of Resident) published on 10 August 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My wife is currently in Brunswick House, Reservoir Road Gloucester, and the service we receive from all staff there is absolutely first class at all times. Nothing seems too much trouble for any of them at any time. I'd recommend this home to everyone. Enjoy.
Reply from Karen Shaw, Manager at Brunswick House Nursing HomeThank you so much for taking the time to review our service.
We are very pleased that you are happy with all aspects of the care given to your wife.
I will certainly be passing your very kind comments to our dedicated team.
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Review from M Y (Wife of Resident) published on 6 January 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Cannot speak more highly of the treatment in Brunswick House Nursing Home. We were treated so well from day one. My husband was given the best treatment ever.
Reply from Rachael White, Registered Manager at Brunswick House Nursing HomeThank you so much for taking the time to review our service. We are all so pleased that you were happy with the quality of treatment you, your family and your husband received. I will pass on your kind words to our dedicated care team. Thank you again for your lovely feedback.
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Review from Y A (Sister of Resident) published on 24 October 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
A good, well-run care home for advanced dementia. My brother came to this home after a 6-month hospital stay. He stayed for 4 months. He was very well cared for and, for the most part, enjoyed his time there, especially the friendly, kind and caring staff. However, social services felt he was too young
(78) for this environment as there was little motivation to get him up and dressed every day. He mostly just lay in bed, lacking stimulation.
Reply from Rachael White, Registered Manager at Brunswick House Nursing HomeThank you for taking the time to review our service. I'm so glad that your brother enjoyed his time with us for the most part. Although we do support those with dementia, we are not an advanced dementia home so I am sorry if that is how we have been portrayed. Our activities team do visit those in their rooms and offer activities, but we understand that not everyone wishes to participate in this part of the service, be it not their preferred activity. Again, I really appreciate the time you have taken to provide us with this feedback so that we can improve our service. I will pass on your kind words and comments to the team.
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Review from L B (Resident) assisted by family/friend published on 13 October 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I am very happy sitting in the conservatory, having had a roast lunch and apple crumble and custard. Fives stars, it was delicious. Everyone there is so kind and I feel part of the community. I only moved here in February and am very pleased I've been accepted and everything's worked out well. I am
pleased and happy to be here.
Reply from Rachael White, Registered Manager at Brunswick House Nursing HomeThank you so much for taking the time to review our service. We are so pleased that you are happy and content with us. I will pass on your lovely comments to our dedicated staff team.
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Review from Tahera M (Daughter of Resident) published on 30 September 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother came into Brunswick House Nursing Home after a bad experience at another home. The difference between the two homes is how welcoming the staff are here, from the moment the door is answered and also when the telephone is answered. Mum has not mentioned once about wanting to go home. She has
settled in well in a lovely big room, allowing us to make it personal with items of furniture, pictures and ornaments. Her personal and dietary needs are met. There's socialising in the lovely lounge and we have the option of spending time with her in the lovely garden or in her bedroom. I cannot thank the staff enough for the care given to Mum. I don't feel l need to apologise for asking about Mum, the staff are always happy to talk to me and with me and Mum and listen to us. So, thank you, for allowing me to be a daughter and you, her carers.
Reply from Rachael White, Registered Manager at Brunswick House Nursing HomeThank you so much for taking the time to review Brunswick House. We are so pleased that Mum is happy and that we have been successful in giving family relief! It is our privilege to support Mum. I will pass on your lovely feedback to the team. Again, thank you for your kind words.
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Review from M B (Daughter of Resident) published on 28 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum came in for a few weeks' respite which was sadly cut short due to having to go into hospital. The care she received by staff at Brunswick House in those eleven days was first class and my mum was very happy, far happier than even I expected. The manager and clinical lead were exceptional and
have been in constant contact during my mum’s hospitalisation. I really hope that my mum will be able to return to Brunswick House after a period of rehabilitation, as there is nowhere else that I would consider, after observing such exemplary care. Thank you all so much.
Reply from Rachael White, Registered Manager at Brunswick House Nursing HomeThank you for your lovely review. We are very happy that we have met your expectations and cannot wait to welcome Mum back home. I will pass on your kind words and feedback to our dedicated staff team. Thank you again for taking the time to provide your thoughts and feelings on our service!
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Review from A F (Daughter of Resident) published on 28 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff have been amazing, helpful, friendly and always showed great compassion. They have gone over and above their daily duties to ensure that our mother was always comfortable and taken care of during the time she has been a resident. Nothing was too much trouble and they also took care of
us when visiting Mum and always kept us informed as and when needed with regards to Mum's situation. Would highly recommend.
Reply from Rachael White, Registered Manager at Brunswick House Nursing HomeThank you so much for your wonderful review. We are thrilled that we have exceeded your expectations, and that we have succeeded in helping families feel cared for also. I will pass your feedback on to our dedicated staff team. Thank you again for taking the time to provide your feedback.
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Review from E D (Daughter of Resident) published on 11 May 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
All the staff are so friendly. The manager and the clinical lead, have been absolutely wonderful and nothing is too much bother! Would highly recommend this small and friendly nursing home. My mum is very content here.
Reply from Rachael White, Registered Manager at Brunswick House Nursing HomeThank you so much for taking the time to write this lovely review. We are very pleased to know that you are happy with the support provided to Mum and your family. It is always our absolute pleasure. I will pass on your kind comments to our dedicated team. Thank you again for your wonderful feedback!
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Review from Liz L (Daughter of Resident) published on 26 April 2022 Submitted via Website • Report
Overall Experience 4.0 out of 5
Staff and management are very pleasant. My issue with the food is mum only likes basic food. She has never eaten lasagne, chilli, curry or anything like that. I think this should be taken into account. Apart from that and a couple of other little things, I am really satisfied with Mum's welfare.
Reply from Rachael White, Registered Manager at Brunswick House Nursing HomeThank you for taking the time to review our service. I will pass on your comments to our dedicated team. We give a minimum of two options per meal but off-menu items can be requested at any point, however, I will have a discussion with our kitchen team so that a further review of the menu can take place. We strive to provide outstanding care and support, so ideas for improvements are always appreciated. Again, thank you so much for your feedback!
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Review from S R (Daughter of Resident) published on 26 April 2022 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mum has been in residence at Brunswick House since November 202. She is happy, safe and very well looked after. The staff are very friendly and always happy to help. My mum really enjoys all the activities she joins in with.
Reply from Rachael White, Registered Manager at Brunswick House Nursing HomeThank you so much for taking the time to provide your feedback! We are all so pleased that you feel Mum is being well looked after, and that we are making a difference. I will pass on your kind comments to our dedicated team.
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Review from Catherine W (Daughter of Resident) published on 25 April 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother and my brother have both been at Brunswick House Nursing Home since early Covid-19. They are both settled and as a daughter and sister, I appreciate all the staff's hard work, professionalism and support to them and us as a family.
Reply from Rachael White, Registered Manager at Brunswick House Nursing HomeThank you so much for your feedback and for taking the time to complete this review. We pride ourselves on family orientated care, and we are so glad to be meeting your expectations. I will pass on your kind comments to the dedicated team here at Brunswick House Nursing Home. Thank you again!
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Review from David H (Son of Resident) published on 23 March 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My parents were made welcome from the moment they moved in, initially in a double room where they could be together. Sadly, my father died ten days after arrival. My mother remained in their care.
Brunswick House should be acknowledged for all the hard work and individual care given to each resident.
The entire staff were caring, considerate and kind. The sometimes, spontaneous evidence of the care, was taking a selected group of residents to Gloucester Cathedral for a carol concert. My mother who had been close to the church all her life, derived much pleasure from this. The manager will move heaven and earth to accommodate the needs of the entire family, went out of her way to keep us informed and involved with sensitivity and respect. The clinical lead who was with my mother at the end of her life, showed care and compassion, which made it easier not being there in my mother’s last moments. I have absolutely no qualms in recommending Brunswick House and the entire staff.
Reply from Rachael White, Registered Manager at Brunswick House Nursing HomeThank you, David, for taking the time to write this wonderful review of our home. As you know, we love all of our residents and we are all so pleased that you felt that. It is a privilege to have been a part of your parents' lives and yours. I will pass on your kind comments to the dedicated team. Thank you again, for your feedback.
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Current Review Score: 9.8 (9.766)

Overview of Review Score

The Review Score of 9.8 (9.766) out of 10 for Brunswick House Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 22 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.766 for Brunswick House Nursing Home is calculated as follows: ( (206 Excellents x 5) + (34 Goods x 4) + (11 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 252 Ratings = 4.766
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Brunswick House Nursing Home is based on 21 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 46 registered maximum number of service users is 9.2, which has been reached with 21 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 10 Mar 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (3)

Meet the Team (1)

Hannah

Hannah Forsyth

Job Title: Registered Manager Joined: 2025

With over 29 years’ experience in health and social care, including 19 as a Registered Manager, Hannah is passionate about delivering high-quality care and supporting the emotional well-being of residents. Starting her career at just 16, she is dedicated to ensuring residents feel at home and empowered to live life to the fullest. She also holds a degree in Psychology and Level 4 and 5 qualifications in Leadership and Management in Health and Social Care.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Brunswick House Nursing Home to verify any information. View our terms and conditions. Brunswick House Nursing Home has an Enhanced Service - more info.