Inglefield Nursing & Residential Home

Madeira Road, Totland Bay PO39 0BJ
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9.9 43 Reviews
  • Inglefield Nursing & Residential Home, Totland Bay
Just a stone’s throw from the seaside village of Totland, Inglefield Nursing Home offers expert care in a beautiful Victorian property full of charm and warmth. Whether seeking residential, nursing, dementia, respite, day, or end-of-life care, this is a place where individuals are supported with dignity, kindness, and genuine compassion.

Inglefield Nursing Home holds the Gold Standard Framework Accreditation for End of Life Care – a nationally recognised mark of excellence that reflects the high standard of support provided at every stage of life.

Many rooms open directly onto patios or verandas, and residents can enjoy a choice of welcoming lounges, each with views over landscaped gardens – ideal for peaceful moments or sharing time with loved ones.

A dedicated Wellbeing & Activities team ensures each day is meaningful, with a varied programme designed to suit different needs and interests. Recent highlights have included crafting colourful tortoises, potting bee-themed planters, enjoying garden picnics, and watching one resident’s family member compete at the Chelsea Flower Show – a moment of shared pride. For those who prefer a gentler pace, one-to-one sessions are also available in the privacy of their own room.

Meals are freshly prepared using quality ingredients, with menus tailored to individual tastes and nutritional needs – food that’s both nourishing and enjoyable.

Independence is encouraged wherever possible, and regular visits from family and friends are warmly welcomed – helping residents stay connected to the people who matter most.

To find out more or to arrange a visit, please get in touch.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Physical Disability
  • Visual / Hearing Impairment
  • Permanent Care
  • Respite Care
  • Detention Under Mental Health Act

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 49 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care
  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1350
  • Self-Funded Residential Dementia Care: from £1350
  • Self-Funded Nursing Care: from £1350
  • Self-Funded Nursing Dementia Care: from £1350
  • RESPITE Self-Funded Residential Care: from £1350
  • RESPITE Self-Funded Residential Dementia Care: from £1350
  • RESPITE Self-Funded Nursing Care: from £1350
  • RESPITE Self-Funded Nursing Dementia Care: from £1350

These prices are only a guideline, please contact Inglefield Nursing & Residential Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Charlotte Willis (Registered Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 60+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2023

Room Information

  • Single Rooms (45)
  • Couples/Companion Rooms (2)
  • Single Rooms with ensuite Wet Room (2)

Inglefield Nursing & Residential Home Reviews (43)

Total of 43, showing 1-20
9.9

Inglefield Nursing & Residential Home has a Review Score of 9.9 (9.875) out of 10, based on 17 reviews in the last 2 years. Over all time Inglefield Nursing & Residential Home has 43 reviews.

Overall Experience

  • 35
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Date Published

43
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Review from Jackie N (Stepdaughter of Resident) published on 2 July 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My stepmum had dementia and was cared for at Inglefield for just under two years; she sadly passed away this January. During her time there, she was looked after with dignity and respect. Nothing was too much trouble for the staff. They were always friendly and got to know my dad very well as he visited
most days.

Reply from Charlotte Willis, Manager at Inglefield Nursing & Residential Home

Thank you so much for taking the time to share such a lovely review. We are truly touched to hear that your step mum received care with dignity and respect during her two years with us at Inglefield. It was genuinely a pleasure to care for her.It means a great deal to know that our staff's approach made a positive difference, not only for your step mum but also for your dad and he truly became a part of the Inglefield family during his frequent visits.

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Review from Graham H (Son of Resident) published on 23 June 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I needed to arrange some respite for my mother at very short notice. The team at Inglefield went out of their way to help us and managed to accommodate her despite the tight deadline. She spent two weeks there and was well cared for by the friendly staff. She particularly enjoyed the food! I'd have
no hesitation in booking another stay there should the need arise.

Reply from Charlotte Willis, Manager at Inglefield Nursing & Residential Home

Thank you for taking the time to leave us a positive review. We're so glad we could accommodate your mother at short notice. We'll be sure to pass on your kind words to the staff. We look forward to welcoming your mother back to Inglefield should you need our services again in the future.

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Review from William B (Friend of Resident) published on 4 June 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The facilities and the care my friend received were excellent. The staff were very experienced and helpful and I had regular updates on any health changes my friend was experiencing.
I highly recommend Inglefield.

Reply from Charlotte Willis, Manager at Inglefield Nursing & Residential Home

Thank you so much for your kind words! We're delighted to hear that your friend received excellent care and that you were kept well-informed about their health. Our team works hard to provide experienced and helpful support, and it's truly rewarding to know that our efforts made a positive difference during your friend's time with us.

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Review from Colin N (Power of Attorney of Resident) published on 4 June 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It would be very difficult to find fault with any part of the service provided by the Management, Nursing, or service staff at this very well-run Nursing / Care Home.
The resident I am an LPA for is very happy to be living here, and his problems have been many. Thank you

Reply from Charlotte Willis, Manager at Inglefield Nursing & Residential Home

Thank You for Your Kind Words, we are so incredibly grateful for your wonderful review! It means a lot to our entire team to hear such positive feedback. Our primary goal is always to provide the highest quality of care and create a comfortable, supportive environment for all our residents.

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Review from H P (Friend of Resident) published on 27 May 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are always very helpful and readily answer any questions or queries raised and deal with them promptly. There is a very friendly atmosphere at Inglefield which is very reassuring giving peace of mind.

Reply from Charlotte Willis, Manager at Inglefield Nursing & Residential Home

We are delighted to read your wonderful review thank you for sharing. We believe that friends and family are a vital part of our residents' lives, and your positive feedback truly highlights the environment we work so hard to create. We appreciate your kind words.

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Review from Diana B (Daughter of Resident) published on 27 May 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother died in January 2025 aged 101 years old. She was a resident at the care home for over two years and during that time had outstanding care from the staff. Her personal hygiene was always immaculate, the food i saw her consume looked interesting and tasty - mother was a very good cook and
fussy with her standards, but seemed to really enjoy what she ate. She also enjoyed the activities, which were varied and imaginative - in particular she loved the Dementia Choir (although she couldn't sing well!) Above all, the warmth and genuine caring she had from the staff meant that I had peace of mind, knowing she was being looked after so well - at her end of life, the care she was given was professional and gentle. I think she was very fortunate to be a resident there and will always be grateful for the patience and understanding she was given.

Reply from Charlotte Willis, Manager at Inglefield Nursing & Residential Home

Thank you so much for taking the time to leave such a wonderful review. It was truly a pleasure to care for your mum, we will always cherish the memories and the times she made us laugh. It means a great deal to our entire team to know that our efforts to create a warm, supportive, and engaging environment are being felt and appreciated.

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Review from Martyn W (Son of Resident) published on 10 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Have been to see mum. Genuine friendly greeting on arrival. The staff happily gave me an update on mum her health, mood and general wellbeing. Mum was smiling happy and in a lovely mood. Dressed, clean and immaculately presented for her day. We are grateful for all the amazing support and effort the
management at Inglefield give mum. The manager is always has time for the family and residents and given 1 to 1 time when needed. Thank you Inglefield.

Reply from Charlotte Willis, Manager at Inglefield Nursing & Residential Home

Thank you so much for your kind words and wonderful review, it really is a pleasure to care for your mum. I will share your kind comments with the rest of the team.

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Review from P P (Son of Resident) published on 10 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was discharged from hospital to Inglefield for palliative care. He was deteriorating quite fast but in fact faster than we knew. The staff all did their best in a changing and challenging situation to make sure our wishes that he passed without undue pain and peacefully were fulfilled.

Reply from Charlotte Willis, Manager at Inglefield Nursing & Residential Home

Thank you for taking the time to leave us a review, I am glad that we could support you and your father during this difficult time. I will pass on your kind words to the rest of the team.

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Review from M M (Son of Resident) published on 29 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has been staying at Inglefield Care Home and I couldn't be more pleased with the care and attention he has received. The staff are incredibly compassionate and attentive, always going above and beyond to ensure his comfort and well-being. The facilities are clean and well-maintained, and provide
a warm, homely atmosphere that makes my dad feel right at home. The activities set up by the care home have been wonderful, keeping him engaged and happy. Communication with the staff has been excellent; they are always available to discuss any concerns and keep me updated on my dad's progress. It's a relief to know that he is in such capable and caring hands. I highly recommend Inglefield Care Home to anyone looking for a safe, supportive, and nurturing environment for their loved ones.

Reply from Charlotte Willis, Manager at Inglefield Nursing & Residential Home

Thank you so much for your kind review, it really is a pleasure to care for your dad here at Inglefield. I will pass your kind comments on to the rest of the team.

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Review from John P (Husband of Resident) published on 3 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent.

Reply from Charlotte Willis, Manager at Inglefield Nursing & Residential Home

Thank you so much for your positive review; we appreciate your kind feedback.

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Review from Keith R (Respite Resident) published on 10 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Neither my wife nor I had had any previous experience of residential care and although my wife's visit was for only 7 days we were able to see just how good the home was. For a start, it was good that there was ample parking and a driveway right up to the front door. The building is attractive and the
inside cosy and welcoming despite the considerable activity as the staff went about their jobs. The staff were friendly and kind and were soon calling my wife by her first name. The food and recreation were of high quality. Our early departure on the last day was dealt with very professionally with clothes etc. neatly packed.

Reply from Charlotte Willis, Manager at Inglefield Nursing & Residential Home

Thank you so much for your kind words, it was a pleasure to care for your wife during her respite stay with us. I will pass your thanks on to the team.

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Review from Jaine T (Daughter of Resident) published on 22 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are very patient and kind and allow time for the residents.
I’m particularly impressed by the activity team who come up with great ideas to occupy residents well done everyone.
My mother has dementia and the staff are understanding to her and the family.

Reply from Charlotte Willis, Manager at Inglefield Nursing & Residential Home

Thank you so much for your kind review it really is a pleasure to care for your mum and I will pass your kind comments on to the rest of the team.

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Review from Charlotte R (Daughter of Resident) published on 19 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been in Inglefield since Covid and when she arrived in not great shape. Since then the attention she has had at Inglefield has been excellent, very clear and, for my mum, really effective. For the longer-term residents, the activities programme really works. The room they use is lovely and
as my mum doesn't like being on her own, really uses up the days positively.
Inglefield gives clients two things - stability (regular, repeated predictability) and everything else is stimulation to keep the brain going. I have never seen my mum asked if she wants a cup of tea in a simple way... a joke is made, a comment on her room, her clothes etc.- all to provoke her to engage and always positive. Every single staff member does this from the nurses to the chef and housekeeping, to the boss and admin. It's very impressive.
But the main thing they do, you can't pay for. They care.

Reply from Charlotte Willis, Manager at Inglefield Nursing & Residential Home

Thank you for your kind words Charlotte, it is a pleasure to care for your mum. She is very much a big part of the Inglefield family. I will pass your kind words on to the rest of the team.

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Review from Gary A (Respite Resident) published on 20 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I was made welcome and my dietary needs were well-managed. A phone call from the manager before I arrived to go through what I could and couldn't eat was reassuring and within a short time after arrival, I had a visit from the chef too. Staff were kind and helped me when I asked, except when the one
nurse on duty was very busy. Drinks were always made available and I was glad to have internet access so that I could amuse myself in my room. Unfortunately, the weather was bad and so I wasn't able to get outside.
It would have been good to have a grab rail on the wall beside the toilet as my commode chair would not fit over the toilet and I had to transfer from my wheelchair which was hard without anything to hold on to. I hope this will be in place for my next visit.
All of the staff did their best to make me welcome and comfortable. The atmosphere is friendly and when I went home they said they would miss me!

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Review from Sharon W (Daughter of Resident) published on 16 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Thank you to the dedicated management and staff who provided my mother with a warm, caring, safe environment to spend the last few months of her life as well as companionship to her and us, as a family.

Reply from Charlotte Willis, Acting Manager at Inglefield Nursing & Residential Home

Thank you for your kind words, it was a pleasure to care for your mum and we will miss her (and the chocolates). I will pass your comments on to the team who will certainly appreciate this feedback.

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Review from Helen H (Daughter of Resident) published on 13 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

What a difference the days make. No truer word could be said for all the staff at Inglefield. From the tea/coffee guys through activities, then the nurses, carers, cleaners, gardeners, maintenance and owners. This home is a home from home in everything it does for the residents. Our mum has had her
remaining years uplifted with joy, happiness, a smile and a solace of respect.

Reply from Charlotte Willis, Acting Manager at Inglefield Nursing & Residential Home

Thank you so much for your kind words, they really are appreciated. It is a pleasure to care for your mum.

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Review from Jon M (Son of Resident) published on 14 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother moved into Inglefield Nursing & Residential Home three months ago, first for a trial month and then on a permanent basis. The staff are wonderful – always so kind, compassionate, accommodating and professional. She's very appreciative of the food. There appears to be at least one proper cooked
meal option for every lunch and dinner, and I happen to know that isn’t the case in all care homes. The period prior to her moving into residential care was quite stressful for me. Knowing that she’s being extremely well looked after has really taken the weight off my shoulders. Heartfelt thanks to all at Inglefield.

Reply from Charlotte Willis, Acting Manager at Inglefield Nursing & Residential Home

Thank you so much for taking the time to leave us such a positive review, I will pass this feedback on to the staff who I know will appreciate your kind words.

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Review from Hazel H (Friend of Resident) published on 2 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend had her first experience with Inglefield earlier in 2022 for a little respite due to her loneliness in her bungalow. She always made me promise not to put her in a home! Her opinion changed after her visit. She then returned to Inglefield later in the year for another short break, but decided
to stay, which was her decision. I think that her decision to stay says everything you would want to know about Inglefield. She was very particular about lots of things and Inglefield catered to them. The staff were very caring and they made her last days on this earth very special. Thank you all for everything that made her life enjoyable.

Reply from Charlotte Willis, Acting Manager at Inglefield Nursing & Residential Home

Thank you so much for your kind words and feedback, it really was a pleasure to care for your friend, they will be missed very much. I will pass your kind comments on to the rest of the team.

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Review from D W (Friend of Resident) published on 14 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Good care. Very helpful and attentive staff. Management is very approachable and willing to help and advise.

Reply from Charlotte Willis, Acting Manager at Inglefield Nursing & Residential Home

Thank you for taking the time to leave us this positive review, we appreciate your kind feedback and your kind words will be passed on to the team.

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Review from Sally H (Sister of Resident) published on 12 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister has been a resident at Inglefield for only two months so it is early days yet, but so far so good. My sister is Downs Syndrome with learning difficulties & slight mobility issues following two falls this year resulting in broken bones. The staff have all been lovely to her and she loves them
all. There is a fantastic array of activities each weekday which she eagerly joins in, this includes being involved in a choir which she loves, they also go out on trips to local places. My sister has some dietary requirements which have been accommodated without issue, they even took a special mince pie on one outing where there was going to be mulled wine and mince pies, just so that she didn't miss out, how wonderfully thoughtful of the staff to do that. So far she is very happy at Inglefield which is a great relief to me. Long may that continue.

Reply from Charlotte Willis, Acting Manager at Inglefield Nursing & Residential Home

Thank you for your kind words, we really do appreciate all feedback here at Inglefield, we are so glad your sister is happy at Inglefield.

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Current Review Score: 9.9 (9.875)

Overview of Review Score

The Review Score of 9.9 (9.875) out of 10 for Inglefield Nursing & Residential Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 17 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.875 for Inglefield Nursing & Residential Home is calculated as follows: ( (169 Excellents x 5) + (22 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 192 Ratings = 4.875

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Inglefield Nursing & Residential Home is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 49 registered maximum number of service users is 9.8, which has been reached with 17 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 31 Oct 2019

Overall
Good

  • Caring

    Good

  • Effective

    Requires improvement

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

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Awards / Recognitions (2)

Meet the Team (1)

Charlotte

Charlotte Willis

Job Title: Acting Manager

Joined: 2020

Charlotte completed her NVQs and worked her way through the ranks to become Deputy Manager at her previous care home. After over a year in post as Deputy at Inglefield Charlotte became Acting Manager.


Charlotte is very interested in a person-centred approach to care, with the residents involvement to ensure a 'home from home' environment for residents.

Frequently Asked Questions about Inglefield Nursing & Residential Home

What types of Care is Inglefield Nursing & Residential Home registered for?

Older Person Care, Dementia, Learning Disability / Autism, Physical Disability, Visual / Hearing Impairment, Permanent Care, Respite Care & Detention Under Mental Health Act are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Inglefield Nursing & Residential Home have?

There are 45 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Inglefield Nursing & Residential Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Inglefield Nursing & Residential Home to the centre of Totland Bay?

0.3 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Inglefield Nursing & Residential Home to verify any information. View our terms and conditions. Inglefield Nursing & Residential Home has an Enhanced Service - more info.