What types of Care is Inglefield Nursing & Residential Home registered for?

Older Person Care, Dementia, Learning Disability / Autism, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Inglefield Nursing & Residential Home have?

There are 45 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Inglefield Nursing & Residential Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Inglefield Nursing & Residential Home to the centre of Totland Bay?

0.3 mile(s) as the crow flies, distance by road may be significantly further.

Inglefield Nursing & Residential Home, Madeira Road, Totland Bay, Isle of Wight PO39 0BJ

Review from Jackie N (Daughter of Resident) published on 3 November 2025 Submitted via Website • Report

Overall Experience

I recently had to arrange some respite care for my dad. It was quite short notice, so I wasn't sure if Inglefield would be able to help. I needn't have worried. A room was available for my dad, and on arrival, all the staff made him feel welcome. On contacting him during his stay, he was always telling

me how nice the food was and how lovely the staff were. It was reassuring knowing dad was in safe hands. I would like to thank all the staff for making his stay enjoyable.

Reply from Charlotte Willis, Manager at Inglefield Nursing & Residential Home

Thank you so much for taking the time to share your positive experience following your father's stay at Inglefield. We understand that organising respite care at short notice can be a stressful time,…read more

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Review from Barbara P (Resident) published on 22 October 2025 Submitted via Postal Card • Report

Overall Experience

I have been in Inglefield for nearly 5 1/2 years. From the start I have felt comfortable and have been treated with great kindness and care and great nursing carer. No requests for anything have been too much trouble. It could not be better. The food is excellent and variable, always well cooked and

keep available for any special requirements. The activities are variable and fun!
The standard of cleanliness is orangsied by our excellent house keeper and it is always kept beautifully. Our manager Charlotte is a very fun women and always approachable and will deal with all requests quickly and effectively. I would not want to be anywhere else but here, my home.

Reply from Charlotte Willis, Manager at Inglefield Nursing & Residential Home

Thank you so much for taking the time to share your incredibly kind and detailed review of your five and a half years at Inglefield. Hearing about your experience truly means the world to our entire…read more

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Review from Mike K (Son of Resident) published on 13 October 2025 Submitted via Website • Report

Overall Experience

We moved Mum to Inglefield from another home in Newport where we had concerns about the quality of care. Mum has been very happy here. From the second day the care staff were happy to get her out of bed and into a chair and take her out into the garden. The staff are extremely conscientious and friendly

and the quality of care provided has been exemplary throughout the last two years of her stay here. She is more responsive in this home and smiles and laughs a lot. She is much sharper because of the stimulus she gets from the staff and the time they invest in her in the activities room. If only all nursing homes were this good.

Reply from Charlotte Willis, Manager at Inglefield Nursing & Residential Home

We are truly grateful that you took the time to share your experience with Inglefield. Hearing that your mother has been so happy here, means the world to our team. It is our commitment to ensure…read more

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Review from Graham H (Son of Resident) published on 23 June 2025 Submitted via Website • Report

Overall Experience

I needed to arrange some respite for my mother at very short notice. The team at Inglefield went out of their way to help us and managed to accommodate her despite the tight deadline. She spent two weeks there and was well cared for by the friendly staff. She particularly enjoyed the food! I'd have

no hesitation in booking another stay there should the need arise.

Reply from Charlotte Willis, Manager at Inglefield Nursing & Residential Home

Thank you for taking the time to leave us a positive review. We're so glad we could accommodate your mother at short notice. We'll be sure to pass on your kind words to the staff. We look forward to…read more

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Review from William B (Friend of Resident) published on 4 June 2025 Submitted via Website • Report

Overall Experience

The facilities and the care my friend received were excellent. The staff were very experienced and helpful and I had regular updates on any health changes my friend was experiencing.
I highly recommend Inglefield.

Reply from Charlotte Willis, Manager at Inglefield Nursing & Residential Home

Thank you so much for your kind words! We're delighted to hear that your friend received excellent care and that you were kept well-informed about their health. Our team works hard to provide…read more

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Review from Colin N (Power of Attorney of Resident) published on 4 June 2025 Submitted via Website • Report

Overall Experience

It would be very difficult to find fault with any part of the service provided by the Management, Nursing, or service staff at this very well-run Nursing / Care Home.
The resident I am an LPA for is very happy to be living here, and his problems have been many. Thank you

Reply from Charlotte Willis, Manager at Inglefield Nursing & Residential Home

Thank You for Your Kind Words, we are so incredibly grateful for your wonderful review! It means a lot to our entire team to hear such positive feedback. Our primary goal is always to provide the…read more

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Review from H P (Friend of Resident) published on 27 May 2025 Submitted via Website • Report

Overall Experience

The staff are always very helpful and readily answer any questions or queries raised and deal with them promptly. There is a very friendly atmosphere at Inglefield which is very reassuring giving peace of mind.

Reply from Charlotte Willis, Manager at Inglefield Nursing & Residential Home

We are delighted to read your wonderful review thank you for sharing. We believe that friends and family are a vital part of our residents' lives, and your positive feedback truly highlights the…read more

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Review from Diana B (Daughter of Resident) published on 27 May 2025 Submitted via Website • Report

Overall Experience

My mother died in January 2025 aged 101 years old. She was a resident at the care home for over two years and during that time had outstanding care from the staff. Her personal hygiene was always immaculate, the food i saw her consume looked interesting and tasty - mother was a very good cook and

fussy with her standards, but seemed to really enjoy what she ate. She also enjoyed the activities, which were varied and imaginative - in particular she loved the Dementia Choir (although she couldn't sing well!) Above all, the warmth and genuine caring she had from the staff meant that I had peace of mind, knowing she was being looked after so well - at her end of life, the care she was given was professional and gentle. I think she was very fortunate to be a resident there and will always be grateful for the patience and understanding she was given.

Reply from Charlotte Willis, Manager at Inglefield Nursing & Residential Home

Thank you so much for taking the time to leave such a wonderful review. It was truly a pleasure to care for your mum, we will always cherish the memories and the times she made us laugh. It means a…read more

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Review from Martyn W (Son of Resident) published on 10 December 2024 Submitted via Postal Card • Report

Overall Experience

Have been to see mum. Genuine friendly greeting on arrival. The staff happily gave me an update on mum her health, mood and general wellbeing. Mum was smiling happy and in a lovely mood. Dressed, clean and immaculately presented for her day. We are grateful for all the amazing support and effort the

management at Inglefield give mum. The manager is always has time for the family and residents and given 1 to 1 time when needed. Thank you Inglefield.

Reply from Charlotte Willis, Manager at Inglefield Nursing & Residential Home

Thank you so much for your kind words and wonderful review, it really is a pleasure to care for your mum. I will share your kind comments with the rest of the team.

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Review from P P (Son of Resident) published on 10 December 2024 Submitted via Website • Report

Overall Experience

My father was discharged from hospital to Inglefield for palliative care. He was deteriorating quite fast but in fact faster than we knew. The staff all did their best in a changing and challenging situation to make sure our wishes that he passed without undue pain and peacefully were fulfilled.

Reply from Charlotte Willis, Manager at Inglefield Nursing & Residential Home

Thank you for taking the time to leave us a review, I am glad that we could support you and your father during this difficult time. I will pass on your kind words to the rest of the team.

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Review from M M (Son of Resident) published on 29 August 2024 Submitted via Website • Report

Overall Experience

My dad has been staying at Inglefield Care Home and I couldn't be more pleased with the care and attention he has received. The staff are incredibly compassionate and attentive, always going above and beyond to ensure his comfort and well-being. The facilities are clean and well-maintained, and provide

a warm, homely atmosphere that makes my dad feel right at home. The activities set up by the care home have been wonderful, keeping him engaged and happy. Communication with the staff has been excellent; they are always available to discuss any concerns and keep me updated on my dad's progress. It's a relief to know that he is in such capable and caring hands. I highly recommend Inglefield Care Home to anyone looking for a safe, supportive, and nurturing environment for their loved ones.

Reply from Charlotte Willis, Manager at Inglefield Nursing & Residential Home

Thank you so much for your kind review, it really is a pleasure to care for your dad here at Inglefield. I will pass your kind comments on to the rest of the team.

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Review from John P (Husband of Resident) published on 3 May 2024 Submitted via Postal Card • Report

Overall Experience

Excellent.

Reply from Charlotte Willis, Manager at Inglefield Nursing & Residential Home

Thank you so much for your positive review; we appreciate your kind feedback.

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Review from Keith R (Respite Resident) published on 10 April 2024 Submitted via Website • Report

Overall Experience

Neither my wife nor I had had any previous experience of residential care and although my wife's visit was for only 7 days we were able to see just how good the home was. For a start, it was good that there was ample parking and a driveway right up to the front door. The building is attractive and the

inside cosy and welcoming despite the considerable activity as the staff went about their jobs. The staff were friendly and kind and were soon calling my wife by her first name. The food and recreation were of high quality. Our early departure on the last day was dealt with very professionally with clothes etc. neatly packed.

Reply from Charlotte Willis, Manager at Inglefield Nursing & Residential Home

Thank you so much for your kind words, it was a pleasure to care for your wife during her respite stay with us. I will pass your thanks on to the team.

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Review from Jaine T (Daughter of Resident) published on 22 February 2024 Submitted via Website • Report

Overall Experience

The staff are very patient and kind and allow time for the residents.
I’m particularly impressed by the activity team who come up with great ideas to occupy residents well done everyone.
My mother has dementia and the staff are understanding to her and the family.

Reply from Charlotte Willis, Manager at Inglefield Nursing & Residential Home

Thank you so much for your kind review it really is a pleasure to care for your mum and I will pass your kind comments on to the rest of the team.

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Review from Charlotte R (Daughter of Resident) published on 19 February 2024 Submitted via Website • Report

Overall Experience

My mum has been in Inglefield since Covid and when she arrived in not great shape. Since then the attention she has had at Inglefield has been excellent, very clear and, for my mum, really effective. For the longer-term residents, the activities programme really works. The room they use is lovely and

as my mum doesn't like being on her own, really uses up the days positively.
Inglefield gives clients two things - stability (regular, repeated predictability) and everything else is stimulation to keep the brain going. I have never seen my mum asked if she wants a cup of tea in a simple way... a joke is made, a comment on her room, her clothes etc.- all to provoke her to engage and always positive. Every single staff member does this from the nurses to the chef and housekeeping, to the boss and admin. It's very impressive.
But the main thing they do, you can't pay for. They care.

Reply from Charlotte Willis, Manager at Inglefield Nursing & Residential Home

Thank you for your kind words Charlotte, it is a pleasure to care for your mum. She is very much a big part of the Inglefield family. I will pass your kind words on to the rest of the team.

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Review from Gary A (Respite Resident) published on 20 November 2023 Submitted via Website • Report

Overall Experience

I was made welcome and my dietary needs were well-managed. A phone call from the manager before I arrived to go through what I could and couldn't eat was reassuring and within a short time after arrival, I had a visit from the chef too. Staff were kind and helped me when I asked, except when the one

nurse on duty was very busy. Drinks were always made available and I was glad to have internet access so that I could amuse myself in my room. Unfortunately, the weather was bad and so I wasn't able to get outside.
It would have been good to have a grab rail on the wall beside the toilet as my commode chair would not fit over the toilet and I had to transfer from my wheelchair which was hard without anything to hold on to. I hope this will be in place for my next visit.
All of the staff did their best to make me welcome and comfortable. The atmosphere is friendly and when I went home they said they would miss me!

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Review from Sharon W (Daughter of Resident) published on 16 October 2023 Submitted via Postal Card • Report

Overall Experience

Thank you to the dedicated management and staff who provided my mother with a warm, caring, safe environment to spend the last few months of her life as well as companionship to her and us, as a family.

Reply from Charlotte Willis, Acting Manager at Inglefield Nursing & Residential Home

Thank you for your kind words, it was a pleasure to care for your mum and we will miss her (and the chocolates). I will pass your comments on to the team who will certainly appreciate this feedback.

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Review from Helen H (Daughter of Resident) published on 13 October 2023 Submitted via Postal Card • Report

Overall Experience

What a difference the days make. No truer word could be said for all the staff at Inglefield. From the tea/coffee guys through activities, then the nurses, carers, cleaners, gardeners, maintenance and owners. This home is a home from home in everything it does for the residents. Our mum has had her

remaining years uplifted with joy, happiness, a smile and a solace of respect.

Reply from Charlotte Willis, Acting Manager at Inglefield Nursing & Residential Home

Thank you so much for your kind words, they really are appreciated. It is a pleasure to care for your mum.

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Review from Jon M (Son of Resident) published on 14 September 2023 Submitted via Website • Report

Overall Experience

My mother moved into Inglefield Nursing & Residential Home three months ago, first for a trial month and then on a permanent basis. The staff are wonderful – always so kind, compassionate, accommodating and professional. She's very appreciative of the food. There appears to be at least one proper cooked

meal option for every lunch and dinner, and I happen to know that isn’t the case in all care homes. The period prior to her moving into residential care was quite stressful for me. Knowing that she’s being extremely well looked after has really taken the weight off my shoulders. Heartfelt thanks to all at Inglefield.

Reply from Charlotte Willis, Acting Manager at Inglefield Nursing & Residential Home

Thank you so much for taking the time to leave us such a positive review, I will pass this feedback on to the staff who I know will appreciate your kind words.

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Review from Hazel H (Friend of Resident) published on 2 August 2023 Submitted via Website • Report

Overall Experience

My friend had her first experience with Inglefield earlier in 2022 for a little respite due to her loneliness in her bungalow. She always made me promise not to put her in a home! Her opinion changed after her visit. She then returned to Inglefield later in the year for another short break, but decided

to stay, which was her decision. I think that her decision to stay says everything you would want to know about Inglefield. She was very particular about lots of things and Inglefield catered to them. The staff were very caring and they made her last days on this earth very special. Thank you all for everything that made her life enjoyable.

Reply from Charlotte Willis, Acting Manager at Inglefield Nursing & Residential Home

Thank you so much for your kind words and feedback, it really was a pleasure to care for your friend, they will be missed very much. I will pass your kind comments on to the rest of the team.