Search...

Inglefield Nursing & Residential Home

Madeira Road, Totland Bay, Isle of Wight PO39 0BJ
Buckland Care Ltd Logo
Jobs
Inglefield Nursing & Residential Home logo
The staff are incredibly compassionate and attentive, always going above and beyondM M(Son of Resident/Service User)
Inglefield Nursing & Residential Home, Totland Bay
I hope this will be in place for my next visit. All of the staff did their best to make me welcomeGary A(Respite Resident/Service User)
Inglefield Nursing & Residential Home, Totland Bay
It's a relief to know that he is in such capable and caring handsM M(Son of Resident/Service User)
Inglefield Nursing & Residential Home, Totland Bay

Just a stone’s throw from the seaside village of Totland, Inglefield Nursing Home offers expert care in a beautiful Victorian property full of charm and warmth. Whether seeking residential, nursing, dementia, respite, day, or end-of-life care, this is a place where individuals are supported with dignity, kindness, and genuine compassion.

Inglefield Nursing Home holds the Gold Standard Framework Accreditation for End of Life Care – a nationally recognised mark of excellence...  

Care Provided by Inglefield Nursing & Residential Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 49 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,400From £1,400
Residential Dementia CareFrom £1,400From £1,400
Nursing CareFrom £1,650From £1,650
Nursing Dementia CareFrom £1,650From £1,650

Contact Inglefield Nursing & Residential Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Charlotte Willis (Registered Manager)

Local Authority / Social Services

Admission Information

  • Ages 60+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2023

Room Information

  • Single Rooms (45)
  • Couples/Companion Rooms (2)
  • Single Rooms with ensuite Wet Room (2)

Inglefield Nursing & Residential Home Reviews (50)

Submit a Review
9.8

Inglefield Nursing & Residential Home has a Review Score of 9.8 (9.795) out of 10, based on 17 reviews in the last 2 years. Over all time Inglefield Nursing & Residential Home has 50 reviews.

Submit Review
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Inglefield Nursing & Residential Home
Loading...
Showing 50 reviews matching selected criteria
Review from Charlotte R (Daughter of Resident) published on 19 February 2024 Submitted via Website
Overall Experience
My mum has been in Inglefield since Covid and when she arrived in not great shape. Since then the attention she has had at Inglefield has been excellent, very clear and, for my mum, really effective. For the longer-term residents, the activities programme really works. The room they use is lovely and as my mum doesn't like being on her own, really uses up the days positively.
Inglefield gives clients two things - stability (regular, repeated predictability) and everything else is stimulation to keep the brain going. I have never seen my mum asked if she wants a cup of tea in a simple way... a joke is made, a comment on her room, her clothes etc.- all to provoke her to engage and always positive. Every single staff member does this from the nurses to the chef and housekeeping, to the boss and admin. It's very impressive.

But the main thing they do, you can't pay for. They care.

Reply from Charlotte Willis, Manager at Inglefield Nursing & Residential Home

Thank you for your kind words Charlotte, it is a pleasure to care for your mum. She is very much a big part of the Inglefield family. I will pass your kind words on to the rest of the team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from Gary A (Respite Resident) published on 20 November 2023 Submitted via Website
Overall Experience
I was made welcome and my dietary needs were well-managed. A phone call from the manager before I arrived to go through what I could and couldn't eat was reassuring and within a short time after arrival, I had a visit from the chef too. Staff were kind and helped me when I asked, except when the one nurse on duty was very busy. Drinks were always made available and I was glad to have internet access so that I could amuse myself in my room. Unfortunately, the weather was bad and so I wasn't able to get outside.
It would have been good to have a grab rail on the wall beside the toilet as my commode chair would not fit over the toilet and I had to transfer from my wheelchair which was hard without anything to hold on to. I hope this will be in place for my next visit.

All of the staff did their best to make me welcome and comfortable. The atmosphere is friendly and when I went home they said they would miss me!

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from Sharon W (Daughter of Resident) published on 16 October 2023 Submitted via Postal Card
Overall Experience

Thank you to the dedicated management and staff who provided my mother with a warm, caring, safe environment to spend the last few months of her life as well as companionship to her and us, as a family.

Reply from Charlotte Willis, Acting Manager at Inglefield Nursing & Residential Home

Thank you for your kind words, it was a pleasure to care for your mum and we will miss her (and the chocolates). I will pass your comments on to the team who will certainly appreciate this feedback.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Helen H (Daughter of Resident) published on 13 October 2023 Submitted via Postal Card
Overall Experience

What a difference the days make. No truer word could be said for all the staff at Inglefield. From the tea/coffee guys through activities, then the nurses, carers, cleaners, gardeners, maintenance and owners. This home is a home from home in everything it does for the residents. Our mum has had her remaining years uplifted with joy, happiness, a smile and a solace of respect.

Reply from Charlotte Willis, Acting Manager at Inglefield Nursing & Residential Home

Thank you so much for your kind words, they really are appreciated. It is a pleasure to care for your mum.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Jon M (Son of Resident) published on 14 September 2023 Submitted via Website
Overall Experience

My mother moved into Inglefield Nursing & Residential Home three months ago, first for a trial month and then on a permanent basis. The staff are wonderful – always so kind, compassionate, accommodating and professional. She's very appreciative of the food. There appears to be at least one proper cooked meal option for every lunch and dinner, and I happen to know that isn’t the case in all care homes. The period prior to her moving into residential care was quite stressful for me. Knowing that she’s being extremely well looked after has really taken the weight off my shoulders. Heartfelt thanks to all at Inglefield.

Reply from Charlotte Willis, Acting Manager at Inglefield Nursing & Residential Home

Thank you so much for taking the time to leave us such a positive review, I will pass this feedback on to the staff who I know will appreciate your kind words.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from Hazel H (Friend of Resident) published on 2 August 2023 Submitted via Website
Overall Experience

My friend had her first experience with Inglefield earlier in 2022 for a little respite due to her loneliness in her bungalow. She always made me promise not to put her in a home! Her opinion changed after her visit. She then returned to Inglefield later in the year for another short break, but decided to stay, which was her decision. I think that her decision to stay says everything you would want to know about Inglefield. She was very particular about lots of things and Inglefield catered to them. The staff were very caring and they made her last days on this earth very special. Thank you all for everything that made her life enjoyable.

Reply from Charlotte Willis, Acting Manager at Inglefield Nursing & Residential Home

Thank you so much for your kind words and feedback, it really was a pleasure to care for your friend, they will be missed very much. I will pass your kind comments on to the rest of the team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from D W (Friend of Resident) published on 14 July 2023 Submitted via Postal Card
Overall Experience

Good care. Very helpful and attentive staff. Management is very approachable and willing to help and advise.

Reply from Charlotte Willis, Acting Manager at Inglefield Nursing & Residential Home

Thank you for taking the time to leave us this positive review, we appreciate your kind feedback and your kind words will be passed on to the team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Caroline S (Daughter of Resident) published on 26 December 2022 Submitted via Website
Overall Experience

Many thanks to the team at Inglefield care home. My father had to be placed into the nursing care of Inglefield under duress, unfortunately, but within a short amount of time, my father realised that nursing homes aren't what he dreaded. All the staff were kind, thoughtful and calm. His room was fresh and clean, he always felt warm and comfortable in his room with his tv and DVDs to watch. Food was always good and would always be encouraged to eat in the dining area of the home if he felt strong enough to transfer to a wheelchair. The medical team were also very good with my dad, any issues or concerns, Inglefield never failed to contact me.

Reply from Charlotte Willis, Acting Manager at Inglefield Nursing & Residential Home

Thank you so much for your kind words, Caroline, and for taking the time to leave Inglefield such a lovely review, it was a pleasure to have met and supported your father. We really appreciate your feedback and I will most certainly share your lovely comments with the Inglefield team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Samantha E (Resident / Service User) published on 27 September 2022 Submitted via Website
Overall Experience

I would very highly rate Inglefield as the staff are exceptional. The food is also freshly prepared and lovely, they go out of their way to deal with allergies in food as well. It is well organised and a very comfy place to be and I have felt like part of the family from day one.

Reply from Charlotte Willis, Registered Manager at Inglefield Nursing & Residential Home

Thank you so much for your kind words we really appreciate your feedback, I will pass this on to the team. We are delighted to hear that your time with us has been a positive experience.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
Review from David F (Son of Resident) published on 28 July 2021 Submitted via Website
Overall Experience

Friendly and helpful staff, very responsive to any concerns that the family had. Very accommodating with visits from relatives not living on the island. Helped mum celebrate a recent birthday in style and have introduced her to other residents.

Reply from Charlotte Willis, Acting Manager at Inglefield Nursing & Residential Home

Thank you so much for your positive review I will pass this on to the team here at Inglefield. It is a pleasure to support your mum she really is an incredible lady who amazes us with her determination and independence, we are really glad that she enjoyed her birthday.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Joe N (Respite Resident) published on 28 July 2021 Submitted via Website
Overall Experience
Over the last 20 years, I have stayed in many homes covering 4 counties.

I stayed in Inglefield Nursing & Residential Home for 2 weeks on respite. Day and night I found the staff very helpful friendly and sometimes fun. Food choices include cooked breakfast. Inside is smartly decorated, versatile call bell system, wi-fi, activities and modern TV. I'll stay again.

Reply from Charlotte Willis, Acting Manager at Inglefield Nursing & Residential Home

Thank you so much for your positive review of Inglefield Nursing & Residential Home. I am glad you enjoyed your stay here with us. We would be more than happy to support you with future respite care and look forward to hopefully seeing you again soon.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from Marie W (Daughter of Resident) published on 18 June 2021 Submitted via Website
Overall Experience

My father has been at this care home now for almost a year and I have to say the care he has been receiving has been second to none. The staff are all incredible and treat my dad like he is family rather than a resident. They keep me fully informed of changes, procedures and how my dad is. Living in Wales and dealing with the pandemic has made thing's difficult in being able to visit him, so phone calls have been especially important, which they deal with promptly. I know he is well looked after and cared for I can't ask for more than that. What an amazing team!!

Reply from Charlotte Willis, Acting Manager at Inglefield Nursing & Residential Home

Thank you so much for your incredibly kind words Marie, it has been an absolute pleasure to support your father over the past year. I will pass on your kind words with the Inglefield team he will certainly be missed here but we wish him all the best in his new home.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Maxwell P (Husband of Resident) published on 18 June 2021 Submitted via Website
Overall Experience
I have found the staff to be exceptionally helpful and friendly. I know they do look after my wife with love and care in spite of her being difficult at times.
I don't have any complaints . I know she is safe and is well looked after.

Nothing more to say but ,a big thank you to all the staff.

Reply from Charlotte Willis, Acting Manager at Inglefield Nursing & Residential Home

We are delighted you are happy with the service we provide, it is a pleasure to support and care for your wife. Thank you so much for your lovely review I will pass your thanks on to the amazing team here at Inglefield.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
Review from Carmel M (Sister of Resident) published on 15 February 2021 Submitted via Website
Overall Experience
The care team that looked after my sister and me was brilliant. They went out of the way to help us. Nothing was too much trouble for each and every one of them.

When we asked for different drinks and food they did all they could to provide it and with a smile.

Reply from Charlotte Willis, Acting Manager at Inglefield Nursing & Residential Home

Thank you so much for your kind words Carmel, it was a pleasure to have met and supported your sister. We really appreciate your feedback and I will most certainly share your lovely comments with the Inglefield team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Daphne W (Mother of Resident) published on 24 December 2020 Submitted via Postal Card
Overall Experience

I am pleased to report that despite lockdown and the difficulties that has presented that my daughter appears to be much more settled and happy. Because of her sight and serious learning difficulties, she does not appear to recognise me or other family members through the plastic screen. However, seeing her apparent contentment, that is most gratifying.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from David W (Son of Resident) published on 13 October 2020 Submitted via Website
Overall Experience

Thanks to all staff at Inglefield who took care of my 85-year-old mother. Unfortunately, her admission coincided with the early weeks of lockdown, which meant that we were unable to come to the home to visit until early summer when we were allowed visits of 30 minutes (in PPE) which was appreciated. We are grateful to the staff for ensuring that the home remained 'covid free' during Mum's stay, even if it meant restricting access from the outside world! Mum was able to take part in some of the activities at the home, which provided some stimulation to her. Mum also built up a good rapport with many of the staff. During my weekly visits to the home, the staff were professional, friendly and helpful. A suggestion I would make to improve communications between residents and family would be to have more telephone handsets available on each level of the building or even in individual rooms, so that staff wouldn't have to spend so much time carrying the phone up to another floor.

Reply from Alison Gray, Registered Manager at Inglefield Nursing & Residential Home

Thank you for taking the time to provide such a positive review about your experience at Inglefield. It was a pleasure to have met and supported your mother during her stay, we wish her all the best. We are working on improvements to our telecommunication systems throughout the home and welcome your feedback. Kind regards, Alison.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Tim B (Son of Resident) published on 9 January 2020 Submitted via Website
Overall Experience

Our sincere thanks to all the staff who cared for my father for more than a year. He was fiercely independent and did not accept help easily. He seemed the happiest and most relaxed we had seen him after moving here. The staff showed him great compassion and respect. He even had some fun. As his health declined they involved him in important decisions and he died the way he wanted to. Before he died he commented on how well the staff had cared for him - he had 'no complaints' - high praise from him. There had been years of him resisting help from family and professional care whilst living alone. We were surprised and delighted with how well the staff at Inglefield won his trust. We found Inglefield easy to communicate with and welcoming when visiting him. The home was recommended to us by people living locally and it lived up to its reputation.

Reply from Liana Birkett, Director at Inglefield Nursing & Residential Home

Thank you for taking the time to leave us this lovely review. We are so glad to hear your father enjoyed his time at Inglefield.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
Review from George A (Son of Resident) published on 29 April 2019 Submitted via Postal Card
Overall Experience
I would like to express my sincere thanks to all the staff for their care and professionalism to my mother during her short stay at Inglefield nursing Home.

All the staff were friendly and caring and the cleanliness and food was excellent. You all made her feel very welcome. Thank you.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from Rosemary S (Daughter of Resident) published on 25 February 2019 Submitted via Postal Card
Overall Experience
I would like to thank all the staff at Inglefield for looking after mum over the last few years.
Mum had high mobility needs and these were met with dignity and respect.
Sadly we have just lost mum and I feel strongly to thank everyone at Inglefield for their continuing care, professionalism and support which also extends to relatives when visiting.

Excellent activities sessions also.

Reply from Liana Birkett, Director at Inglefield Nursing & Residential Home

Thank you so much for taking the time to review Inglefield. We are so sorry to hear about your mother passing and we will pass on your thanks to the team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Keith (Son of Resident) published on 25 December 2018 Submitted via Website
Overall Experience

I can only say that, although my mother would rather have stayed at home for the last 4 weeks of her life, I could not have asked for a better alternative, especially as she became totally dependant on care support, something not possible at home. Mum had always said she would only go into a Home 'in a box', but circumstances dictated she accept this help. From the moment she arrived, she had nothing but praise for all the staff, the quality of the food (when she ate it!!) and all the support she received. Thank you all so much for making mum's final days that much more bearable, for both mum herself and the rest of the family. I would strongly recommend your Nursing Home to any who asks.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 28 November 2025
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (27) & Events (0)

News
  • 24 Jul 2026

    Residents at Inglefield Nursing & Residential Home enjoyed a day filled with music, laughter and plenty of cuddles when singers from Independent Arts and a much-loved therapy dog came to...

  • 02 Jun 2026

    Residents from Inglefield Nursing & Residential Home in Totland Bay, Isle of Wight, enjoyed a lovely day out at Tapnell Farm, filled with fresh air, friendly animals, sunshine and, of...

  • 28 Apr 2026

    This spring edition captures everything from Buckland in Bloom and Easter celebrations to special birthdays, animal visits, creative activities, community connections and industry awards. Inside, you’ll find residents planting flowers,...

Upcoming Events

There are no upcoming events for Inglefield Nursing & Residential Home.

Awards / Recognitions (3)

  • 30 Jan 2026Recipient: Buckland Care Ltd
  • 31 Jan 2025Recipient: Buckland Care Ltd
  • 31 Jan 2024Recipient: Buckland Care Ltd

Accreditations

There are no accreditations posted yet for Inglefield Nursing & Residential Home.

Meet the Team (1)

Charlotte Willis
Charlotte WillisJob Title:Acting ManagerJoined: 2020

Charlotte completed her NVQs and worked her way through the ranks to become Deputy Manager at her previous care home. After over a year in post as Deputy at Inglefield Charlotte became Acting Manager.

Charlotte is very interested in a person-centred approach to care, with the residents involvement to ensure a 'home from home' environment for residents.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Inglefield Nursing & Residential Home to verify any information. View our terms and conditions. Inglefield Nursing & Residential Home has an Enhanced Service -more info.