
Willowbank care team are more than just a team of carers, they are extended family membersRebecca L(Daughter of Resident/Service User)

The activities are wonderful, there's always something happening such as magicians, trips out,Sarah G(Daughter of Resident/Service User)

Would recommend Willow Bank as an excellent care home for someone with dementia needs.Pauline H(Wife of Resident/Service User)

Willowbank care team are more than just a team of carers, they are extended family membersRebecca L(Daughter of Resident/Service User)

The activities are wonderful, there's always something happening such as magicians, trips out,Sarah G(Daughter of Resident/Service User)

Would recommend Willow Bank as an excellent care home for someone with dementia needs.Pauline H(Wife of Resident/Service User)

Just outside the friendly market town of Pershore, Willow Bank House provides dedicated dementia care in a peaceful countryside setting. This purpose-built home is designed to feel exactly that – homely, safe, and welcoming – with support that enables residents to live with dignity, comfort, and as much independence as possible.
The focus is on what remains possible – helping individuals continue to enjoy life, even as needs evolve. Several cosy...
Just outside the friendly market town of Pershore, Willow Bank House provides dedicated dementia care in a peaceful countryside setting. This purpose-built home is designed to feel exactly that – homely, safe, and welcoming – with support that enables residents to live with dignity, comfort, and as much independence as possible.
The focus is on what remains possible – helping individuals continue to enjoy life, even as needs evolve. Several cosy communal spaces offer opportunities for connection and relaxation, while two smaller, more private wings provide quieter surroundings and additional support for those who prefer a gentler pace.
Daily life is shaped by a calm, reassuring rhythm. Activities are carefully tailored to support wellbeing and engagement – including familiar hobbies, sensory sessions, and visits from local groups that help maintain valuable community links.
Meals are freshly prepared on site using local ingredients wherever possible, with menus created to suit individual tastes and dietary requirements. Nourishing food, thoughtfully served, is an important part of daily life at Willow Bank House.
To find out more or to arrange a visit, please get in touch.
Care Provided by Willow Bank House Residential Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 63 Service Users
Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Lift
- Wheelchair Access
- Gardens
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Contact Willow Bank House Residential Home to confirm what's included and get a personalised quote:
The price(s) shown are provided by the care home. Contact Willow Bank House Residential Home for full pricing details and T&Cs.
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Tours
Good to Know
Group / Owner
- Buckland Care Ltd
- Private Owned
Person in charge
- Carole Hall (Registered Manager)
Local Authority / Social Services
Admission Information
- Ages 60+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2023
Room Information
- Single Rooms (63)
- Single Rooms with ensuite Wet Room (2)
Willow Bank House Residential Home Reviews (69)
Willow Bank House Residential Home has a Review Score of 9.9 (9.880) out of 10, based on 26 reviews in the last 2 years.
Over all time Willow Bank House Residential Home has 69 reviews.
The staff are absolutely fantastic and go above and beyond to ensure that all their residents feel safe, comfortable and well cared for. The entertainment is also brilliant, making every stay...
The staff are absolutely fantastic and go above and beyond to ensure that all their residents feel safe, comfortable and well cared for. The entertainment is also brilliant, making every stay enjoyable.
A huge thank you to all the staff for looking after Dad so well and making his stay such a memorable one. Your kindness and care are very much appreciated.
Dad will hopefully see you all again in January - fingers crossed you'll still have a room for him!
They've been patient and very caring, despite my husband having a few issues resulting from his hospital stay!
Willow bank have put my mind at rest...
They've been patient and very caring, despite my husband having a few issues resulting from his hospital stay!
Willow bank have put my mind at rest many times with what I would describe as a few hiccups!
Thankyou Willow bank you've gone more than the third mile!
WB held a veteran tea party in August. It was well organised and we appreciate the amount of work behind the scenes. The home was decorated in flags and other war memorials. The mayor and mayoress of Evesham attended and the most wonderful singer entertained us with music from the WR2. They put on...
My husband was a Major in the army. I got him dressed in his camouflage uniform and brought in his medals. He and all the residents and staff loved it.
It is such a caring home and I am so grateful for the help that they give to my husband and me.
Whenever I visit, I find that I always get a warm welcome - Staff are always very attentive and supportive during our visits and you feel that there is real thoughtfulness and genuine care in the way they treat the residents.
Whenever I visit, I find that I always get a warm welcome - Staff are always very attentive and supportive during our visits and you feel that there is real thoughtfulness and genuine care in the way they treat the residents.
My step father is currently living at Willow bank and I have found that he is settled, eating well and enjoying his time by being looked after by the lovely staff there. My mum and I visited a few homes before moving my step dad there and I have to say the home was by far the best. Activity within...
My step father is currently living at Willow bank and I have found that he is settled, eating well and enjoying his time by being looked after by the lovely staff there. My mum and I visited a few homes before moving my step dad there and I have to say the home was by far the best. Activity within the home is excellent and the staff are very dementia care driven
Since my wife entered Willow Bank at the beginning of February 2026 I have nothing but praise for the professionalism and dedication shown by all the staff at the Home. From the manager down to the cleaning, maintenance and administrative staff I have found nothing but the highest level of...
The staff have been incredibly helpful in all aspects of looking after the individual needs of each person suffering from this life changing illness. They all have the nursing skills and attributes which make the individuals stay as comforting, comfortable and homely as is humanly possible.
I am certainly grateful that I chose Willow Bank initially for some respite care for myself.
At the end of this respite care period I immediately arranged for my wife to stay permanently. I am most grateful that I have found a home from home for her
The staff at Willow Bank were brilliant at arranging a special lunch for my mum. Her best friend is in a nursing home a few miles away. With the help of her friend's daughter we were able to bring them together in the quiet lounge to share memories and a good lunch. It was lovely to see them...
The staff at Willow Bank were brilliant at arranging a special lunch for my mum. Her best friend is in a nursing home a few miles away. With the help of her friend's daughter we were able to bring them together in the quiet lounge to share memories and a good lunch. It was lovely to see them together. Thank you.
The love ,care and attention shown to her by every single member of staff was outstanding and they treated her with the dignity and respect that we would all wish to receive.
This exceptional...
The love ,care and attention shown to her by every single member of staff was outstanding and they treated her with the dignity and respect that we would all wish to receive.
This exceptional treatment was also extended to myself and other family members and they met and foresaw our every need at this very distressing time. I really cannot fault the level of attention to detail and the professionalism but also their dedication going above and beyond normal levels. I cannot thank them all enough.
My mum was very happy at Willow Bank Care Home and was part of the big happy family that exists there. For anyone looking for a place for their loved one I would certainly recommend this one.
Family and friends feel very welcome when we visit. There is a...
Family and friends feel very welcome when we visit. There is a monthly dementia cafe where residents and visitors meet up for tea/coffee and the most wonderful cakes (homemade by the chef). For entertainment there always seems to be something going on with singers, animal visits, excercises and crafts, which many of the residents take part in and clearly have a great time. Dad feels safe and well cared for in Willow Bank, often telling us the food is great there and he is very well looked after.
It is difficult to watch a parent gradually losing themselves due to dementia but the support from Willow Bank and knowing that Dad is safe and being well looked after makes it more bearable.
My Nan has been in Willow Bank for just over a year and wow the staff are just amazing they get to know the residents so well and no what there needs are. If we the family members have an issues regarding my Nans care they are quick to sort it if they can't sort it there and then it will get sorted...
My Nan has been in Willow Bank for just over a year and wow the staff are just amazing they get to know the residents so well and no what there needs are. If we the family members have an issues regarding my Nans care they are quick to sort it if they can't sort it there and then it will get sorted you can count on that. The entertainment is fantastic I know for sure when we are there Nan definitely enjoys it but so do we lol
The Snacks and pastries are Amazing Nan absolutely loves them they even offer us tea coffee and biscuits. I've been lucky enough to taste a little bit of the food they get Let me tell you it taste and smells delicious and they have choices to what they can have also and they cater for everybody needs. The kitchen staff are amazing, as are all the staff. Each and everyone plays a role in making Willow Bank just great. Also the hairdresser is amazing she works so well with the residents and has such patience with them all
Mum has lived at Willowbank for nearly 5 years and has been supported by amazing staff throughout her journey. Dad passed away nearly 3 years ago but he was happy knowing that mum was well taken care of. Staff are always very welcoming whether it's a visit in person or my regular 2/3 days phone...
Mum has lived at Willowbank for nearly 5 years and has been supported by amazing staff throughout her journey. Dad passed away nearly 3 years ago but he was happy knowing that mum was well taken care of. Staff are always very welcoming whether it's a visit in person or my regular 2/3 days phone call to check on mum as I promised dad that I would
Our mum, who has early-onset Alzheimer's, came here for a two-week respite stay in August. At just 62, it was a daunting transition for her and for us daughters. During those two weeks, we realized her condition had progressed to a point where we could no longer provide the care she needed, as such...
Our mum, who has early-onset Alzheimer's, came here for a two-week respite stay in August. At just 62, it was a daunting transition for her and for us daughters. During those two weeks, we realized her condition had progressed to a point where we could no longer provide the care she needed, as such we made the decision for her to stay. The care home was incredible during this time, helping both Mum and our family navigate the transition with so much patience and empathy. Since moving in, Mum has been so well looked after, more than we could have ever asked for. We want to give a particular shoutout to the management team, the team leaders, and the nursing staff who have been involved in her daily life. While we can't name individuals here, the team members we've worked most closely with have been real superheroes. Every member of the staff is consistently helpful, kind, and compassionate. We feel so much peace knowing Mum is in such safe, caring hands. Thank you all.
My husband has been a permanent resident for 8 months. He is extremely well cared for by the whole team. He is encouraged to join in activities and enjoys some of the amazing entertainment. He's never left unsupervised always kind carers are there to help and support his needs. The meals are...
My husband has been a permanent resident for 8 months. He is extremely well cared for by the whole team. He is encouraged to join in activities and enjoys some of the amazing entertainment. He's never left unsupervised always kind carers are there to help and support his needs. The meals are excellent and nutritious he eats well with menus printed daily on a cork board for loved ones to see. Care reviews of him are regularly done and I'm kept in touch regarding all of this. It's a happy place and after visits I leave and return home never feeling any concerns about him. The staff are fantastic, so kind and understanding. and I know I can come home without any worries knowing if there was a concern I would be contacted. My husband is always treated with great respect.
all the carers are exceptional.
My family member has been in WILLOWBANK over 3 years & I cannot fault the love & care that she has received.
Great entertainment is always provided for the residents & Christmas is made so very special.....
all the carers are exceptional.
My family member has been in WILLOWBANK over 3 years & I cannot fault the love & care that she has received.
Great entertainment is always provided for the residents & Christmas is made so very special..
Nothing is too much trouble for the team & management.
The carers always make sure I have telephone updates on her condition, which are invaluable.
My mother had previously had a difficult respite placement so was unsettled when she arrived at Willow Bank and the family's confidence in respite care was...
My mother had previously had a difficult respite placement so was unsettled when she arrived at Willow Bank and the family's confidence in respite care was at a low ebb.
Quickly the quality of care provided at Willow Bank reassured the family and my mother settled well. I found the staff and the management of the care home to be kind, caring, responsive and expert in providing care to people with dementia which was just what we and my mother needed.
Staff at Willow Bank supported us and my mother with her transition into her new permanent home.
Staff are very friendly to mum, I always feel welcome by the staff. Mum is well looked after and I feel she is happy and settled. There is always music and painting going on and the staff take the residence on outings
Staff are very friendly to mum, I always feel welcome by the staff. Mum is well looked after and I feel she is happy and settled. There is always music and painting going on and the staff take the residence on outings
The staff seem to know all the residents well and are always friendly and polite with them. They seem to respond quickly to unexpected needs. I always feel welcome when I visit Dad and the staff have helped me when I've been feeling upset.
The staff seem to know all the residents well and are always friendly and polite with them. They seem to respond quickly to unexpected needs. I always feel welcome when I visit Dad and the staff have helped me when I've been feeling upset.
My mum went in for a short stay but stayed. She stayed because they are very caring towards my mum so much she calls it home. There is humour and entertainment which is important so important. Her dementia is really taking over now but I know she will be cared for through her journey. When I...
I can relax knowing my mum is in safe hands.
Thank you everyone
In my mother's last days, the staff at the home showed her love, care and compassion. They were wonderful and I was so grateful for the support they gave me.
In my mother's last days, the staff at the home showed her love, care and compassion. They were wonderful and I was so grateful for the support they gave me.
We, the family and the husband of Halcyon, were very pleased with the professional care given to our dear mother. She was well looked after and helped to keep her dignity within the realms of her creeping dementia. We were impressed with her private room complete with en-suite bathroom and sitting...
We, the family and the husband of Halcyon, were very pleased with the professional care given to our dear mother. She was well looked after and helped to keep her dignity within the realms of her creeping dementia. We were impressed with her private room complete with en-suite bathroom and sitting chair with a window overlooking the garden. Every time we visited we were treated well and my elderly father given help to be able to sit with Halcyon. The place was tidy and mostly clean given the difficult circumstances. We thank you and the staff for looking after and caring for our mother
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 21 July 2022Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (14) & Events (0)
- 08 Sep 2026
Residents, families and members of the local community came together for a very special afternoon at Willow Bank Care Home, as the home hosted a 1940s-inspired tea party in honour...
- 24 Jul 2026
Residents at Willow Bank care home were delighted to welcome two very special four-legged visitors when miniature ponies Lollipop and Moomin came along to brighten their day. The gentle pair...
- 24 Jun 2026
A resident at Willow Bank House Care Home has been sharing memories from her rich and colourful life as part of a dementia-friendly life story activity. Margaret, affectionately known as...
There are no upcoming events for Willow Bank House Residential Home.
Awards / Recognitions (4)
- 18 Mar 2026Recipient: Willow Bank House Residential Home
- 30 Jan 2026Recipient: Buckland Care Ltd
- 31 Jan 2025Recipient: Buckland Care Ltd
Accreditations
There are no accreditations posted yet for Willow Bank House Residential Home.
Meet the Team (1)

Carole has worked in care for 30 years, starting her career at Worcester County Council as a domiciliary care assistant, then moving to Sanctuary. At...
Carole has worked in care for 30 years, starting her career at Worcester County Council as a domiciliary care assistant, then moving to Sanctuary. At Sanctuary, she started as a Care Assistant and worked her way up to the Home Manager position. Carole has achieved her NVQ 5 and Leadership in Dementia Qualification with Worcester University.Carole has two grown up children, one of whom lives in Canada and she has just been made a Grandmother for the second time. Her hobbies include walking, reading and family days out.
Frequently Asked Questions about Willow Bank House Residential Home
How much does Willow Bank House Residential Home cost?
The care home lists weekly fees per person from £1,350 for residential care (respite from £1,350) and from £1,350 for residential dementia care (respite from £1,350). Funding accepted: Self-Funding (Private), Local Authority with Top-up, Local Authority, NHS Continuing Healthcare (CHC).
What types of Care is Willow Bank House Residential Home registered for?
Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Willow Bank House Residential Home have?
There are 63 Single Rooms.
What are the Facilities & Services at Willow Bank House Residential Home?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Lift, Wheelchair Access, Gardens, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Willow Bank House Residential Home to the centre of Pershore?
2.5 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Willow Bank House Residential Home to verify any information. View our terms and conditions. Willow Bank House Residential Home has an Enhanced Service -what an Enhanced Service includes.