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Willow Bank House Residential Home

Tilesford Park, Throckmorton, Pershore, Worcestershire WR10 2LA
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Willowbank care team are more than just a team of carers, they are extended family membersRebecca L(Daughter of Resident/Service User)
Willow Bank House Residential Home, Pershore
The activities are wonderful, there's always something happening such as magicians, trips out,Sarah G(Daughter of Resident/Service User)
Willow Bank House Residential Home, Pershore
Would recommend Willow Bank as an excellent care home for someone with dementia needs.Pauline H(Wife of Resident/Service User)
Willow Bank House Residential Home, Pershore

Just outside the friendly market town of Pershore, Willow Bank House provides dedicated dementia care in a peaceful countryside setting. This purpose-built home is designed to feel exactly that – homely, safe, and welcoming – with support that enables residents to live with dignity, comfort, and as much independence as possible.

The focus is on what remains possible – helping individuals continue to enjoy life, even as needs evolve. Several cosy...  

Care Provided by Willow Bank House Residential Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 63 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,350From £1,350
Residential Dementia CareFrom £1,350From £1,350

Contact Willow Bank House Residential Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Carole Hall(Registered Manager)

Local Authority / Social Services

Admission Information

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2023

Room Information

  • Single Rooms (63)
  • Single Rooms with ensuite Wet Room (2)

Willow Bank House Residential Home Reviews (64)

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9.9

Willow Bank House Residential Home has a Review Score of 9.9 (9.894) out of 10, based on 27 reviews in the last 2 years. Over all time Willow Bank House Residential Home has 64 reviews.

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Showing 64 reviews matching selected criteria
Review from C L (Daughter of Resident) published on 14 January 2025 Submitted via Postal Card
Overall Experience
We've always been happy with the care provided by Willow Bank.

The staff are kind and very helpful with any concerns we may or may not have at the time.

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Review from Sarah G (Daughter of Resident) published on 30 September 2024 Submitted via Website
Overall Experience
My mother has been a resident here at Willow Bank care home for 18 months.
All the staff are absolutely wonderful. They go above and beyond to help my mom and even myself and my father.
Their kindness and caring attitude shines through making my mom smile every day.
The home is always clean and the food smells delicious.
They're always able to answer any questions we may have with empathy and love.
There is a good continuity with regular and familiar staff.
The activities are wonderful, there's always something happening such as magicians, trips out, singers, animal visits and so much more.
I know my mom is safe and cared for at Willow Bank care home.

They are all wonderful!

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Review from Kelly R (Daughter of Resident) published on 27 September 2024 Submitted via Website
Overall Experience

My mother is now thriving at Willowbank Care Home (she has been a resident for 3 years), and I truly believe this is due to the care, hard work and dedication of their wonderful team. She has integrated beautifully, making friends with both the other residents and staff alike. She particularly enjoys the various music activities they plan regularly and it's heartwarming to see her living well with dementia. I wouldn't hesitate to recommend this specialist dementia care home to anyone looking for quality care for their loved ones. Thank you, Willowbank Team, for taking such amazing care of my mum!

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Review from Mandy B (Wife of Resident) published on 23 September 2024 Submitted via Website
Overall Experience

I cannot express how grateful I am to Willow Bank the staff are unbelievably the best I could ever wish for to look after my husband. They are professional, hard-working, kind, caring and that is all of them from the office staff to the kitchen to domestic to carers they have done so much for my husband, they are his family, and they are the ones he wants to be with, they are the ones he feels safe with, they are the ones he smiles at. I can see when I go there that they all do their best and go that extra mile even if it's just to hold a resident's hand while they are upset or scared. They are always doing things to make it as enjoyable as they can for them including craft days, hairdressers, games, singers, comedians and days out and other events, in fact, they have a better social life than me. I love going to see my husband there. I can say wholeheartedly I would never want him to go anywhere else.

Reply from Carole Hall, Registered Manager at Willow Bank House Residential Home

Thank you so much for your kind words, your husband is a pleasure to look after and it is a privilege to be a part of his life.

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Review from J W (Daughter of Resident) published on 19 September 2024 Submitted via Postal Card
Overall Experience
My mum has been at Willow Bank for the past three years. I cannot praise the staff enough, they are all exceptional. I am always fully informed regarding her care, and any questions I have are always answered fully. The atmosphere at Willow Bank is very happy, with music playing and lots of activities going on, but also quiet areas for people who like a slower pace,

Dementia cafe is great to meet other families.

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Review from Pauline H (Wife of Resident) published on 19 September 2024 Submitted via Website
Overall Experience

Would recommend Willow Bank as an excellent care home for someone with dementia needs. The carers and other staff are pleasant, polite and present a happy environment for the residents. The chefs provide wonderful food and the cleanliness is very good. Lots of entertainment for all to enjoy.

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Review from J L (Wife of Resident) published on 20 August 2024 Submitted via Postal Card
Overall Experience

My husband has been at Willow Bank since June 2024. The staff are very approachable and have taken time to get to know my husband and the challenges he presents. This is a well-run home which is kept clean and tidy. I had my reservations about placing my husband here but all my worries have been allayed having seen how well cared for he is. I would recommend this home without hesitation.

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Review from K A (Daughter-in-law of Resident) published on 7 June 2024 Submitted via Postal Card
Overall Experience

Relative looks really clean, tidy and happy since coming into Willow Bank. I've known him for over 30 years and this is the most calm and contented he has been in the last 4 years. He displays no anger or anxiety which he had been doing. All staff are very caring with him and he likes them all.

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Review from D W (Husband of Resident) published on 15 March 2024 Submitted via Postal Card
Overall Experience

A well run residential home. Very clean and tidy. Caring helpful staff.

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Review from Catherine B (Daughter of Resident) published on 4 March 2024 Submitted via Postal Card
Overall Experience

Staff are efficient, empathetic and extremely patient. They respond in a professional yet personal manner. Staff are maintaining the dignity of the residents to the best of their ability. The facility is clean, functional and supports current research with visually stimulating environments that strengthen memories and connections for the residents. The food is nutritious, varied and of good quality.

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Review from C D (Son of Resident) published on 23 January 2024 Submitted via Postal Card
Overall Experience

My mother has been at Willow Bank for the past 3 months. Her care has been outstanding throughout this period. Thank you so much for your continued support to my mother's family.

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Review from L G (Son of Resident) published on 2 January 2024 Submitted via Postal Card
Overall Experience

Mum has been a resident at Willow Bank since September 2023. She settled in well from day one. The staff have always been so helpful and accommodating that they will do anything to help, also they are willing to talk things through.

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Review from K M (Daughter of Resident) published on 28 November 2023 Submitted via Postal Card
Overall Experience

My mum has been at Willow Bank for 8 years and during that time her dementia has obviously got worse. Every step of the way Willow Bank staff have shown absolute care and attention to her changing needs. I know my mom couldn't be better looked after and I am so pleased we found Willow Bank.

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Review from J M (Daughter-in-law of Resident) published on 28 November 2023 Submitted via Postal Card
Overall Experience

It has been a reassuring time knowing that my mother-in-law's best interests are now being met. She has improved since being at Willowbank.

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Review from Wendy J (Cousin of Resident) published on 19 September 2023 Submitted via Postal Card
Overall Experience

I make a weekly visit and I am always welcomed to Willow Bank, my visits to see my cousin are never at the same time. It is always clean everywhere I go. All staff are friendly and helpful. My cousin suffers from dementia and is in the very best place, thanks to everyone there.

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Review from Trevor P (Husband of Resident) published on 19 September 2023 Submitted via Postal Card
Overall Experience

My wife has been at Willow Bank for over 3 months with alziemers dementia which is advanced. The home caters for her every need and is treated with dignity and compassion. Equally, I am kept 'in the loop' regarding her care and condition. Highly recommended.

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Review from Iain M (Son of Resident) published on 14 September 2023 Submitted via Website
Overall Experience
My mum is looked after really well and in her own little world she seems very happy. The home is happy for her to eat what she wants at the time whether it be a proper meal or finger snacks.

She likes her room and is very comfortable in it.

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Review from M V (Son of Resident) published on 12 September 2023 Submitted via Postal Card
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I found the care plan to be filled out thoroughly and the manager was extremely helpful and showed empathy.

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Review from emily l (Granddaughter of Resident) published on 30 November 2022 Submitted via Website
Overall Experience

My grandmother has been a resident for one and a half years now, I can highly recommend this care home. All rooms are light and airy, the overall appearance inside is neat and tidy, and most importantly the care that they afford my grandmother is amazing. She always looks well cared for. I live 2 hours away so I rely on the team at Willowbank to keep me informed. I'm very happy that we found Willowbank!

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Review from S S (Daughter of Resident) published on 24 November 2022 Submitted via Postal Card
Overall Experience

This is a special home. The staff are caring, kind and totally there for their residents. It is a person-centred approach and they are all on board with that message. I am extremely grateful to all the team for seeing Mum through a crisis month; keeping her spirit up and engaging her in the community within the home. Thank you.

Reply from Carole Hall, Registered Manager at Willow Bank House Residential Home

Thank you for your kind words. I hope Mum remains well and happy.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 21 July 2022
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (18) & Events (0)

News
  • 24 Jul 2026

    Residents at Willow Bank care home were delighted to welcome two very special four-legged visitors when miniature ponies Lollipop and Moomin came along to brighten their day. The gentle pair...

  • 24 Jun 2026

    A resident at Willow Bank House Care Home has been sharing memories from her rich and colourful life as part of a dementia-friendly life story activity. Margaret, affectionately known as...

  • 28 Apr 2026

    This spring edition captures everything from Buckland in Bloom and Easter celebrations to special birthdays, animal visits, creative activities, community connections and industry awards. Inside, you’ll find residents planting flowers,...

Upcoming Events

There are no upcoming events for Willow Bank House Residential Home.

Awards / Recognitions (4)

Accreditations

There are no accreditations posted yet for Willow Bank House Residential Home.

Meet the Team (1)

Carole Hall
Carole HallJob Title:Registered ManagerJoined: 2018
Carole has worked in care for 30 years, starting her career at Worcester County Council as a domiciliary care assistant, then moving to Sanctuary. At Sanctuary, she started as a Care Assistant and worked her way up to the Home Manager position. Carole has achieved her NVQ 5 and Leadership in Dementia Qualification with Worcester University.

Carole has two grown up children, one of whom lives in Canada and she has just been made a Grandmother for the second time. Her hobbies include walking, reading and family days out.

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