
Willowbank care team are more than just a team of carers, they are extended family membersRebecca L(Daughter of Resident/Service User)

The activities are wonderful, there's always something happening such as magicians, trips out,Sarah G(Daughter of Resident/Service User)

Would recommend Willow Bank as an excellent care home for someone with dementia needs.Pauline H(Wife of Resident/Service User)

Willowbank care team are more than just a team of carers, they are extended family membersRebecca L(Daughter of Resident/Service User)

The activities are wonderful, there's always something happening such as magicians, trips out,Sarah G(Daughter of Resident/Service User)

Would recommend Willow Bank as an excellent care home for someone with dementia needs.Pauline H(Wife of Resident/Service User)

Just outside the friendly market town of Pershore, Willow Bank House provides dedicated dementia care in a peaceful countryside setting. This purpose-built home is designed to feel exactly that – homely, safe, and welcoming – with support that enables residents to live with dignity, comfort, and as much independence as possible.
The focus is on what remains possible – helping individuals continue to enjoy life, even as needs evolve. Several cosy...
Just outside the friendly market town of Pershore, Willow Bank House provides dedicated dementia care in a peaceful countryside setting. This purpose-built home is designed to feel exactly that – homely, safe, and welcoming – with support that enables residents to live with dignity, comfort, and as much independence as possible.
The focus is on what remains possible – helping individuals continue to enjoy life, even as needs evolve. Several cosy communal spaces offer opportunities for connection and relaxation, while two smaller, more private wings provide quieter surroundings and additional support for those who prefer a gentler pace.
Daily life is shaped by a calm, reassuring rhythm. Activities are carefully tailored to support wellbeing and engagement – including familiar hobbies, sensory sessions, and visits from local groups that help maintain valuable community links.
Meals are freshly prepared on site using local ingredients wherever possible, with menus created to suit individual tastes and dietary requirements. Nourishing food, thoughtfully served, is an important part of daily life at Willow Bank House.
To find out more or to arrange a visit, please get in touch.
Care Provided by Willow Bank House Residential Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 63 Service Users
Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Lift
- Wheelchair Access
- Gardens
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Willow Bank House Residential Home for full pricing details and T&Cs.
Contact Willow Bank House Residential Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Buckland Care Ltd
- Private Owned
Person in charge
- Carole Hall (Registered Manager)
Local Authority / Social Services
Admission Information
- Ages 60+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2023
Room Information
- Single Rooms (63)
- Single Rooms with ensuite Wet Room (2)
Willow Bank House Residential Home Reviews (65)
Willow Bank House Residential Home has a Review Score of 9.9 (9.922) out of 10, based on 27 reviews in the last 2 years.
Over all time Willow Bank House Residential Home has 65 reviews.
When I visit Mum there is always a warm and friendly welcome from the kind and caring staff. Mum is content and the environment is pleasant with a variety of interesting activities for those who wish to take part.
When I visit Mum there is always a warm and friendly welcome from the kind and caring staff. Mum is content and the environment is pleasant with a variety of interesting activities for those who wish to take part.
Many thanks for taking the time to review our service. Kind regards
While there is much improvement at Willow Bank over the last few months example laundry, food and activities and cleanliness seem better at times. Management and staff are very approachable and friendly but at times feel the care team lacks some understanding of the resident's needs.
While there is much improvement at Willow Bank over the last few months example laundry, food and activities and cleanliness seem better at times. Management and staff are very approachable and friendly but at times feel the care team lacks some understanding of the resident's needs.
After a few very challenging months Willow Bank has undergone a complete change since the new management has taken over. The ambience of the home has improved considerably, staff and residents alike seem much happier and more relaxed. There has been hardly any staff turnover which is good for...
The staff are kind, caring and considerate, knowing and understanding each individual residents needs, likes and dislikes. The laundry has improved considerably with my mum having all her own clothes returned to her room after each wash. The food is excellent with plenty of choices, good sized portions and individual needs catered for. Good variety of entertainment.
Thanks for taking the time to review Willow Bank. We are so glad your mum is happy here and thank you for being patient with us during this period of transition.
I would without reservation recommend Willow Bank Care Home. Their understanding of dementia care is second to none. All staff are kind, patient and very understanding of their residents be it a good day or bad day for the individual resident. Staff are very approachable, helpful and became friends...
Staff at Willow Bank Care Home work hard and are obviously dedicated to their work.
Laundry services are excellent and rooms are cleaned daily. Residents are free to choose their daily attire and also whether or not to join in activities, there is no pressure for them to gather in the same room. All staff made the effort to hold conversations with the residents and again this reinforced the kindness I saw during my visits.
I would like to thank all staff at Willow Bank Care home for the love and care they give.
Best care home I have been in. The love and care my farther receives from all the staff is second to none. Very high standards. Entertainment very good. Could not wish for a better place for my farther, he is very happy there.
Best care home I have been in. The love and care my farther receives from all the staff is second to none. Very high standards. Entertainment very good. Could not wish for a better place for my farther, he is very happy there.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 21 July 2022Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (18) & Events (0)
- 08 Sep 2026
Residents, families and members of the local community came together for a very special afternoon at Willow Bank Care Home, as the home hosted a 1940s-inspired tea party in honour...
- 24 Jul 2026
Residents at Willow Bank care home were delighted to welcome two very special four-legged visitors when miniature ponies Lollipop and Moomin came along to brighten their day. The gentle pair...
- 24 Jun 2026
A resident at Willow Bank House Care Home has been sharing memories from her rich and colourful life as part of a dementia-friendly life story activity. Margaret, affectionately known as...
There are no upcoming events for Willow Bank House Residential Home.
Awards / Recognitions (4)
- 18 Mar 2026Recipient: Willow Bank House Residential Home
- 30 Jan 2026Recipient: Buckland Care Ltd
- 31 Jan 2025Recipient: Buckland Care Ltd
Accreditations
There are no accreditations posted yet for Willow Bank House Residential Home.
Meet the Team (1)

Carole has worked in care for 30 years, starting her career at Worcester County Council as a domiciliary care assistant, then moving to Sanctuary. At...
Carole has worked in care for 30 years, starting her career at Worcester County Council as a domiciliary care assistant, then moving to Sanctuary. At Sanctuary, she started as a Care Assistant and worked her way up to the Home Manager position. Carole has achieved her NVQ 5 and Leadership in Dementia Qualification with Worcester University.Carole has two grown up children, one of whom lives in Canada and she has just been made a Grandmother for the second time. Her hobbies include walking, reading and family days out.
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