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Willow Bank House Residential Home

Tilesford Park, Throckmorton, Pershore, Worcestershire WR10 2LA
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Willowbank care team are more than just a team of carers, they are extended family membersRebecca L(Daughter of Resident/Service User)
Willow Bank House Residential Home, Pershore
The activities are wonderful, there's always something happening such as magicians, trips out,Sarah G(Daughter of Resident/Service User)
Willow Bank House Residential Home, Pershore
Would recommend Willow Bank as an excellent care home for someone with dementia needs.Pauline H(Wife of Resident/Service User)
Willow Bank House Residential Home, Pershore

Just outside the friendly market town of Pershore, Willow Bank House provides dedicated dementia care in a peaceful countryside setting. This purpose-built home is designed to feel exactly that – homely, safe, and welcoming – with support that enables residents to live with dignity, comfort, and as much independence as possible.

The focus is on what remains possible – helping individuals continue to enjoy life, even as needs evolve. Several cosy...  

Care Provided by Willow Bank House Residential Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 63 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,350From £1,350
Residential Dementia CareFrom £1,350From £1,350

Contact Willow Bank House Residential Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Carole Hall(Registered Manager)

Local Authority / Social Services

Admission Information

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2023

Room Information

  • Single Rooms (63)
  • Single Rooms with ensuite Wet Room (2)

Willow Bank House Residential Home Reviews (64)

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9.9

Willow Bank House Residential Home has a Review Score of 9.9 (9.894) out of 10, based on 27 reviews in the last 2 years. Over all time Willow Bank House Residential Home has 64 reviews.

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Showing 64 reviews matching selected criteria
Review from J S (Daughter of Resident) published on 31 October 2018 Submitted via Postal Card
Overall Experience

While there is much improvement at Willow Bank over the last few months example laundry, food and activities and cleanliness seem better at times. Management and staff are very approachable and friendly but at times feel the care team lacks some understanding of the resident's needs.

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Review from Colin (Son of Resident) published on 15 October 2018 Submitted via Website
Overall Experience
After a few very challenging months Willow Bank has undergone a complete change since the new management has taken over. The ambience of the home has improved considerably, staff and residents alike seem much happier and more relaxed. There has been hardly any staff turnover which is good for morale amongst residents and relatives.

The staff are kind, caring and considerate, knowing and understanding each individual residents needs, likes and dislikes. The laundry has improved considerably with my mum having all her own clothes returned to her room after each wash. The food is excellent with plenty of choices, good sized portions and individual needs catered for. Good variety of entertainment.

Reply from Liana Birkett, Director at Willow Bank House Residential Home

Thanks for taking the time to review Willow Bank. We are so glad your mum is happy here and thank you for being patient with us during this period of transition.

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Review from Helen C (Daughter of Resident) published on 30 January 2018 Submitted via Website
Overall Experience
I would without reservation recommend Willow Bank Care Home. Their understanding of dementia care is second to none. All staff are kind, patient and very understanding of their residents be it a good day or bad day for the individual resident. Staff are very approachable, helpful and became friends to me during my many visits to a close family member. I was always made welcome on my visits and got to know other residents there so it was like having a second family.

Staff at Willow Bank Care Home work hard and are obviously dedicated to their work.

Laundry services are excellent and rooms are cleaned daily. Residents are free to choose their daily attire and also whether or not to join in activities, there is no pressure for them to gather in the same room. All staff made the effort to hold conversations with the residents and again this reinforced the kindness I saw during my visits.

I would like to thank all staff at Willow Bank Care home for the love and care they give.

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Review from Alison D (Daughter of Resident) published on 15 September 2016 Submitted via Website
Overall Experience

Best care home I have been in. The love and care my farther receives from all the staff is second to none. Very high standards. Entertainment very good. Could not wish for a better place for my farther, he is very happy there.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 21 July 2022
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (18) & Events (0)

News
  • 24 Jul 2026

    Residents at Willow Bank care home were delighted to welcome two very special four-legged visitors when miniature ponies Lollipop and Moomin came along to brighten their day. The gentle pair...

  • 24 Jun 2026

    A resident at Willow Bank House Care Home has been sharing memories from her rich and colourful life as part of a dementia-friendly life story activity. Margaret, affectionately known as...

  • 28 Apr 2026

    This spring edition captures everything from Buckland in Bloom and Easter celebrations to special birthdays, animal visits, creative activities, community connections and industry awards. Inside, you’ll find residents planting flowers,...

Upcoming Events

There are no upcoming events for Willow Bank House Residential Home.

Awards / Recognitions (4)

Accreditations

There are no accreditations posted yet for Willow Bank House Residential Home.

Meet the Team (1)

Carole Hall
Carole HallJob Title:Registered ManagerJoined: 2018
Carole has worked in care for 30 years, starting her career at Worcester County Council as a domiciliary care assistant, then moving to Sanctuary. At Sanctuary, she started as a Care Assistant and worked her way up to the Home Manager position. Carole has achieved her NVQ 5 and Leadership in Dementia Qualification with Worcester University.

Carole has two grown up children, one of whom lives in Canada and she has just been made a Grandmother for the second time. Her hobbies include walking, reading and family days out.

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