Woodland Court, Fareham, Hampshire
Woodland Court, Fareham, Hampshire
Woodland Court, Fareham, Hampshire

Described as a ‘home from home,’ Woodland Court provides a range of care services including: residential, respite, day care and dementia care.

The charming three storey residential home is situated on the outskirts of the bustling market town of Fareham, neighbouring Portchester and its medieval castle.

All spacious and modern rooms are en-suite singles aside from two large and comfortable shared rooms. The communal areas and conservatory are relaxing and inviting, while the attractive garden can be enjoyed by the residents in the warmer months.

Woodland Court have an extensive list of entertainment and activities, created by an activities co-ordinator, which include regular singers, visiting libraries and a mobile tuck shop and ice cream van.

Good quality, nutritious food is a vital component for health and well-being which is why the food at Woodland Court is locally sourced and freshly prepared each day. A cook produces restaurant quality dishes, providing a balanced and interesting menu whilst also catering for special diets and preferences.

Group: West Bank Residential Homes Ltd

Person in charge: Helen Brown (Manager)

Local Authority / Social Services: Hampshire County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 30 Service Users

Registered Care Categories*: Dementia • Old Age

Specialist Care Categories: Alzheimer's

Admission Information: Ages 60+.

Single Rooms: 26

Shared Rooms: 2

Rooms with ensuite WC: 28

Facilities & Services: Day Care • Respite Care • Own GP if required • Own Furniture if required • Smoking not permitted • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Latest Care Quality Commission* Report on Woodland Court: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

2 Bed Vacancies

posted 08 Nov 2017

Please call for more information

Reviews

8.4 Woodland Court has a Review Score of 8.4 (8.408)

The Review Score of 8.4 (maximum of 10) for Woodland Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 10 Reviews over all time. This Average Rating is also the rating value for Woodland Court in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.6 out of 5 from 2 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.825 for Woodland Court is calculated as follows: ( (101 Excellents x 5) + (17 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 120 Ratings = 4.825

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 3.583 Points relating to the number of positive Reviews for Woodland Court is based on 2 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 = 3.25

    2. Target of 6 positive Reviews (30 registered maximum number of service users ÷ 5). 2 Reviews ÷ 6 Target = 0.333

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    9
  • Good
    1
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Woodland Court?

  • Extremely LIKELY
    9
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Woodland Court

  • Daughter of Resident/Service User
    2
  • Husband of Resident/Service User
    2
  • Resident / Service User
    2
  • Daughter-in-law of Resident/Service User
    1
  • Friend of Resident/Service User
    1
  • more

Carers do a very good job and will do anything for the residents.

How likely would you be to recommend Woodland Court? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My father is very happy at Woodland Court. The carers are exceptionally caring and the home feels like an extended family. There are always staff available to help if needed and there are regular activities. Communication between the staff and residents family is very good. The only negative comment would be that the lounge feels a little cramped at times.

How likely would you be to recommend Woodland Court? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Satisfactory

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Satisfactory

Value for Money: Excellent

The staff in this are home are better than excellent. The home does not just focus on the resident to a very high standard but family members are also made to feel welcome.
My father was always shaved and dressed.
This was my first encounter with residential care and I would certainly recommend this establishment. I would like to say a big Thank you to ALL the staff.

How likely would you be to recommend Woodland Court? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

My mother-in-law resides at Woodland Court and the staff and service provides her with great care. I visit often so I also see them with the other residents are all treated very well.

How likely would you be to recommend Woodland Court? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Friend seems happy here, he always comments on the food and says how much he enjoys it. This room is always clean and tidy and is very pleasant. The staff are very helpful and are always available should you need any assistance. Overall I think it is a good place to call home!

How likely would you be to recommend Woodland Court? Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

How likely would you be to recommend Woodland Court? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My wife fitted in lovely and the home also took great care of me by feeding me and allowing me to spend all day, every day with my wife. Hopefully, if we need respite again 'Woodland Court' will have a vacancy.

How likely would you be to recommend Woodland Court? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother lived on her own in a small village, with limited mobility. We lived 1 and a half hours by car away. So, she sat all day reading her paper and watching a little TV. Now she has company, there is always something happening; a petting zoo, last week guest singers, DVD or CD's on, an ice cream van comes every Friday. The girls are always cheerful, helpful. She is well fed and above all, safe. As she had falls at home when on her own without her alarm pendant, as she forgot to put it on.

How likely would you be to recommend Woodland Court? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Happy home - good care, lovely staff.

How likely would you be to recommend Woodland Court? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

My nan has been in the home a few months. We are very happy with everything. Clean home, staff are very nice and helpful. My nan has settled in very well.

How likely would you be to recommend Woodland Court? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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Awards / Recognitions

November 2016

2016 Best Care/Nursing Home

Recipient: Woodland Court

Date: Friday 04 Nov 2016

more details

2016 Care and Compassion Award

Recipient: Woodland Court

Date: Friday 04 Nov 2016

more details

Job Vacancies

Staff Profiles

Helen

Helen Brown

Job Title: Registered Manager

Description:

Helen has been working in the care industry for more than 30 years, starting at the tender age of 15 with mental health and dementia. She has been a care home manager for over 10 years and has qualifications in NVQ Level 5 Health & Social Care and Leadership & Management NVQ Level 4.

One of Helen's passions is personalised care and she is always looking for innovative ideas to improve the quality of life for the elderly.

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Woodland Court