
There are plenty of activities for residents to participate in should they wishP M(Daughter of Resident/Service User)

The staff are friendly, helpful and provide excellent care.Denise T(Daughter of Resident/Service User)


There are plenty of activities for residents to participate in should they wishP M(Daughter of Resident/Service User)

The staff are friendly, helpful and provide excellent care.Denise T(Daughter of Resident/Service User)


Just a short walk from Poole Park and close to the town centre, Kingland House offers residential care in a friendly and homely setting. With the seaside charm of Sandbanks and Poole Quay nearby, the location combines peaceful living with strong community connections – but it’s the warm atmosphere inside Kingland House that truly stands out.
The home features several inviting communal spaces to suit different preferences – a lively area...
Care Provided by Kingland House Residential Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 44 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Kingland House Residential Home for full pricing details and T&Cs.
Contact Kingland House Residential Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Buckland Care Ltd
- Private Owned
Person in charge
- Tracy Waite (Registered Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2018
Room Information
- Single Rooms (44)
- Single Rooms with ensuite Wet Room (2)
Kingland House Residential Home Reviews (67)
Kingland House Residential Home has a Review Score of 9.8 (9.768) out of 10, based on 27 reviews in the last 2 years.
Over all time Kingland House Residential Home has 67 reviews.
My dad moved into the home in February 2022. He is deaf, partially sighted and has mobility issues. We were worried about him moving in as he is incredibly clever but due to his physical issues he could be overlooked. He is also very easy going and won’t demand any attention. However, the team are lovely with him and he has settled in well. He loves the team, the food, the garden area and his room. We are very grateful to see him happy as he has lived independently until now but at the age of 94, he needs additional support.
My father is always well dressed and appears to be happy. He likes the carers and the food. All staff are very welcoming when I visit. There seems to be frequent and varied activities with well cared for and pretty gardens.
Mother-in-law has been at Kingland House Residential Home for just over 4 years. She is happy there and never complains. Her room is nice and she has plenty of space. There is a good amount of entertainment which she generally joins in. She particularly liked the trips out which are still suspended which is a shame. Hopefully, they will start again soon. There were some difficulties during Covid lockdowns and restrictions when checks on room contents/clothing and personal essentials were rare but that has been resolved. Admin staff are helpful. The cost has increased substantially over the past 2 years - I hope that will not continue. I do feel that self-funders are taken advantage of financially - I doubt social care residents are charged anywhere near her costs!
My mother has been a resident for 5 years now. During this time I have been totally satisfied that her care needs have been fully delivered. The atmosphere within the home is very relaxed and extremely friendly. Communication with all the staff is very easy and open. Activity organisation is excellent and caters for the wide range of resident abilities. The standard of catering offered is to an extremely high standard with varied menus and is delivered in a very sunny and well-placed restaurant. I fully recommend Kingland House Residential Home as a top class care provider.
I cannot thank the staff at Kingland House enough for all the help and kindness shown to myself, my family and my husband. They go way beyond the call of duty for us all. My husband has settled in so well all thanks to everyone there.
My mother had to go into residential care as her home care package was terminated and another care company could not be found immediately. She had always stated that she did not want to "go into a home", so was quite upset when this happened. Kingland House was our choice as Social Services had earmarked a residential home in Bournemouth, but Kingland House was just a 10 minute walk from where we live. Mother went in at the beginning of November and, due to no home care package available, is still there. However, now she is settled and contented and quite happy to stay there. The staff are friendly, caring and professional. They keep us informed of anything arising from Mother's care, and she is the best she's been for a long while. Her room is very cosy and homely and overlooks the nearby garden centre. She is a very sociable person and enjoys the contact with other residentsand staff, which is encouraged. The food is excellent and activities varied and stimulating.
During summer safely distanced meetings were made possible in the large garden. My mother is clearly content and thriving in this home. The staff are caring and attentive, the food is of good quality and well presented. Of particular note are the person-centred activities, encouragement to participate and variety. Covid compliant entertainment has been provided, there is a can-do attitude and a willingness to figure out a way to still provide stimulation in challenging circumstances. I know my mother is being well cared for and this is of great comfort especially at a time when Covid 19 restricts my ability to be more involved.
Thank you, we take pride in caring for your mum.
Mum has settled in at Kingland she has been encouraged by the caring staff to take part in the many activities. She has a nice room with en-suite overlooking the garden. The only thing mum looks forward to is her food which is all home cooked but Kingsland Chef there is always a choice, she has her meals in a light airy dining room with the other residents, along with the T.V lounge it overlooks the garden. There are entertainers that go in for a sing-along. The hairdresser visits. There are wheelchairs walks in the park and coach trips. I can't praise the staff enough for their total dedication to residents living the best life they can.
Thank you for kind words; we do take pride in the care we give.
A warm and welcoming introduction to living in a care home. Time is taken to get to know the individual and how they 'tick'. One to one early care and medical treatments gave a reassuring settling in period. Continued encouragement and understanding following the most stressful time and changes. Quality of food and presentation excellent. Always something tasty to look forward to. Activities during coronavirus inspiring by staff. Management very proactive and in tune.
My father received excellent care for over three years in the care home. I am eternally grateful for their dedication and hard work and would have no hesitation in recommending them. Thank you all.
I did not see a lot of Kingland House because of the Coronavirus shut down. I was invited in reception with my wife, a nurse looked after her while I was shown her room. My first thoughts were, what a lovely light and airy care home. The room was all you could ask for. My family and I knew she would be looked after well. When I left I said when it's my turn I know where I want to come.
Thank you so much, we take pride in caring. We have an amazing team here at Kingland House that we have grown over the last few years and are very proud of what we do.
Although some of the décor has been improved, the carpet is in a pretty shabby condition and in some places, is held together with black tape.
Food has been an issue and I cannot fault the staff and their patience trying to persuade other foods to someone who refuses.
Also, someone who just likes to people-watch or stay in bed, it is difficult to help them take part in the range of activities available that are very good and very varied.
Although not the same as home, she is settling down very well.
Thank you for taking the time to review our service. We are glad your mother is settling in.
Both my parents have been resident at Kingland House for nearly three and a half years now.
There were some recent teething problems when the home changed from nursing to residential status, some staff found that their roles and responsibilities increased.
I have been really pleased to have witnessed, the considerable efforts that the staff and management have invested in making Kingland House an effective and well-run home for the residents. I have confidence in the care that's provided and have always been really happy with the way that my parents have had their needs met. As they have become more needful of support, this has been carefully reflected in the response that the home has provided. It's a big thing for a family to trust services to care for their loved ones, and so it's been most encouraging to know that Kingland House do their best for residents and their families.
Recommended without reservation.
Thank you once again for your review of our service. Thank you also for your understanding and patience during the transition - I know the home really values your support.
She was well presented, perfume applied, clothes well-coordinated, even when she was unable to communicate her wishes.
I was always warmly welcomed and came to consider staff as friends.
Staff sat with Mum through the night in her final days so I could sleep so Mum was never alone.
They provided comfort for me and were genuinely saddened by Mum's passing.
A truly amazing team of carers and a wonderful care home.
Fortunately, my mother is still reasonable independent at the moment so I can only comment on her situation. I frequently ask her if she has any problems, she always says no and anything I have needed to speak about has always had immediate attention. She seems very content and prefers to be in the lounge and joins in the activities and goes on the trips. It is good to see the improvements and now looks much fresher and the grounds are very nice. The staff who are always friendly and helpful have had a difficult few months and work hard to do their best and as long as my mother is happy so am I. I wish them good luck for the future.
Thank you for taking the time to review our service. We are so glad your mother is happy and settled at Kingland.
Kingland House's new manager took the time to understand mum's needs and assure us that they would be able to meet them. Mum moved in on January 2019 and was warmly welcomed. My sister and I visited twice per week and were always kept up-to-date on mum's condition. Our experience of the team at Kingland House was that it was led and staffed by people who genuinely cared for the residents. This was acutely demonstrated when our mum went into terminal decline. Their support for us and mum at this time was exceptional.
Thank you for taking the time to review Kingland and for your lovely words. We are very glad you found Kingland such a supportive and welcoming place.
The atmosphere in Kingland House is a warm welcoming and happy environment.
The care given to the residents through interaction and activities is exceptional.
Thank you very much for taking the time to review Kingland. We are very proud of the level of care the staff provide. Thanks again.
Since moving my Uncle from another local care home I have seen an improvement in his wellbeing and overall happiness. Whenever we visit the staff are always polite and seem happy in their environment.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 24 January 2025Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (16) & Events (1)
- 28 Apr 2026
This spring edition captures everything from Buckland in Bloom and Easter celebrations to special birthdays, animal visits, creative activities, community connections and industry awards. Inside, you’ll find residents planting flowers,...
- 08 Apr 2026
Residents and their loved ones enjoyed a lovely Easter celebration at Kingland House Residential Home, as the home hosted a fun-filled egg hunt event packed with treats, laughter and time...
- 04 Mar 2026
There’s wonderful news to share at Kingland House in Poole. Kingland House is part of a care group that has been recognised as one of the Top 20 Care Home...
- 29 Aug 2026Organiser: Kingland House Residential Home
Awards / Recognitions (3)
- 30 Jan 2026Recipient: Buckland Care Ltd
- 31 Jan 2025Recipient: Buckland Care Ltd
- 31 Jan 2024Recipient: Buckland Care Ltd
Accreditations
There are no accreditations posted yet for Kingland House Residential Home.
Meet the Team (1)

Tracy is passionate about maintaining high standards in the care environment. This passion drives her to lead the team alongside Maria at Kingland House. As the previous Head of Care at Kingland, Tracy has learnt new qualities and skills that she can use in her role as Registered Manager.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Kingland House Residential Home to verify any information. View our terms and conditions. Kingland House Residential Home has an Enhanced Service -more info.