Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Rooms stars
Value for Money stars

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Latest Reviews for Chaxhill Hall Residential Care Home

stars
stars 24 July 2023
My mother chose Chaxhill Hall Residential Care Home due to their reputation. I can honestly say that I feel like the staff are my friends. They are so special and have treated Mother with such respect and dignity, giving her as many choices as possible during these last few years. I am so thankful
to the management and all the staff who have made my caring for my mother safe, clean, easy and far more comfortable.
Review from J B (Son of Resident/Service User)
stars
stars 23 March 2022
My sister and I can't thank Chaxhill Hall Residential Care Home staff enough for the wonderful care our mum received, from arriving nearly six years ago to her recent passing. Throughout she was treated with compassion, dignity and as an individual with her own character and unique needs. The home
was always clean and welcoming with a friendly, family atmosphere. The staff are truly amazing - everyone in the team - they always go above and beyond. Our mum really felt at home, was very content there and was truly well looked after.
Review from Alison D (Daughter of Resident/Service User)
stars
stars 08 September 2021
Chaxhill Hall Residential Care Home is very clean and the staff are very friendly. They do care about the people in their care. They are also very kind to the family.
Review from E D (Wife of Resident/Service User)
stars
stars 13 October 2020
The manager and her staff were very caring and considerate to our mother during her stay at Chaxhill. They kept us fully aware of her health and welfare during very trying times and were without a doubt incomparable in the care and compassion showed to us during her end of life care. Our family is
very grateful to all the staff at Chaxhill for their kind and thoughtful attention to both our and our mother's needs whilst she was in their care.
Review from Marilyn S (Daughter of Resident/Service User)