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335A Stroud Road, Tuffley, Gloucester, GL4 0BD
View Full Details of The Knoll Care HomeLatest Reviews for The Knoll Care Home
23 September 2025
This is a place I would send my worst enemy. Totally mis advertised and misleading website. It hardly does anything that it advertises. Ive never seen a written menu in a folder to choose from, and as for a wine menu??!!!!! never seen a bottle of wine there.! The care is not up to standard at all. Breakfast meals constantly missed with various residents, clothing going missing and misplaced, cleanliness an issue. Twice in the last months my mother was there, residents saying 'if i pretend to be dead, maybe they will notice me' soul destroying to be around.
03 September 2025
Excellent staff who are caring and empathetic. Generally good facilities only marked down slightly by rooms not being en suite. I think in this day and age all care facilities should have at least some en suite rooms for guest able to use them unattended to maintain individual dignity. I accept this facility probably does not have the infrastructure to support this. I only have respect and gratitude to a caring staff and carers.
16 July 2025
Staff are very friendly and keep you informed about any actions or problems that may arise. Good activities which unfortunately my mother will not participate in but thats not without the staff trying.
14 August 2024
Everyone is very kind and very helpful and very committed to all residents and visitors.
30 August 2023
We visited The Knoll in Gloucester to see my grandad and the home had a party, a lady was one hundred years old and another couple had been married sixty years. The manager and staff did a fantastic job decorating and cooking the lovely food. My grandad was not well, so was asleep and did not get to enjoy the party. The singer was good and sang lots of songs the residents liked.
21 August 2023
The Knoll Care Home is a wonderful place. My mum was there for two years before she passed away. I would recommend The Knoll Care Home 100%. All staff are lovely and care for the residents as their own family.
11 August 2023
A wonderful place to leave a loved one to be cared for. Nothing was too much of a problem. Everyone from the managers to the handyman showed genuine care for my nanny. Beautiful grounds and well-equipped facilities. If you are looking for somewhere that doesn’t just meet your loved one's physical needs but gets to know them as an individual and does their utmost to cater for that - this should be your choice. Thank you to every member of the staff.
03 August 2023
The staff at the Knoll Care Home are superb. Extremely kind and patient. It's a difficult situation to be in but there is nowhere I would rather my grandfather be, the care is excellent.
29 June 2023
Every time we visit Dad at The Knoll Care Home the staff are kind and courteous, someone is always available to discuss concerns and these are dealt with promptly. Dad seems very content and has a good relationship with the staff.
27 June 2023
They are extremely patient and caring. Very friendly and supportive manager.
22 June 2023
Really lovely place and very friendly staff. Mum is really well looked after.
19 June 2023
All staff are providing excellent support to my mother. They keep me well-informed and updated regarding any issues. They give my mother excellent emotional and physical support. The manager and all staff know my mother and treat her with dignity and respect.
19 June 2023
My late mother was a resident in The Knoll Care Home for 2 and a half years. She suffered with dementia and mobility issues. The manager and all the staff in that time gave Mum the most considerate care and looked after all her needs with compassion and dignity.
23 May 2023
Very friendly and clean. Caring people, very good boss.
14 May 2023
Very caring and honest staff. I believe they really do make friends with residents.
21 March 2023
Very friendly and informative staff. Very good support from the manager - very helpful with any questions.
01 February 2023
Very welcoming at all times. My dad is very well looked after and extremely happy here. The staff are all very caring and make me feel assured of my dad's safety around the clock. I'm very happy with the services of The Knoll and thank you for everything.
01 February 2023
Dad's very well looked after, he always looks well and seems very happy.
12 January 2023
We are happy about our mother's care at The Knoll Care Home. The staff are supportive, the manager is friendly and helpful.
11 January 2023
My father is well looked after, the staff are fantastic and help him in many ways. He cannot remember much but the way the staff are around him when I visit is excellent. When I'm older, I would love to be in this care home.
Latest Reviews for The Knoll Care Home
23 September 2025
This is a place I would send my worst enemy. Totally mis advertised and misleading website. It hardly does anything that it advertises. Ive never seen a written menu in a folder to choose from, and as for a wine menu??!!!!! never seen a bottle of wine there.! The care is not up to standard at all. Breakfast meals constantly missed with various residents, clothing going missing and misplaced, cleanliness an issue. Twice in the last months my mother was there, residents saying 'if i pretend to be dead, maybe they will notice me' soul destroying to be around.
03 September 2025
Excellent staff who are caring and empathetic. Generally good facilities only marked down slightly by rooms not being en suite. I think in this day and age all care facilities should have at least some en suite rooms for guest able to use them unattended to maintain individual dignity. I accept this facility probably does not have the infrastructure to support this. I only have respect and gratitude to a caring staff and carers.
16 July 2025
Staff are very friendly and keep you informed about any actions or problems that may arise. Good activities which unfortunately my mother will not participate in but thats not without the staff trying.
14 August 2024
Everyone is very kind and very helpful and very committed to all residents and visitors.
30 August 2023
We visited The Knoll in Gloucester to see my grandad and the home had a party, a lady was one hundred years old and another couple had been married sixty years. The manager and staff did a fantastic job decorating and cooking the lovely food. My grandad was not well, so was asleep and did not get to enjoy the party. The singer was good and sang lots of songs the residents liked.
21 August 2023
The Knoll Care Home is a wonderful place. My mum was there for two years before she passed away. I would recommend The Knoll Care Home 100%. All staff are lovely and care for the residents as their own family.
11 August 2023
A wonderful place to leave a loved one to be cared for. Nothing was too much of a problem. Everyone from the managers to the handyman showed genuine care for my nanny. Beautiful grounds and well-equipped facilities. If you are looking for somewhere that doesn’t just meet your loved one's physical needs but gets to know them as an individual and does their utmost to cater for that - this should be your choice. Thank you to every member of the staff.
03 August 2023
The staff at the Knoll Care Home are superb. Extremely kind and patient. It's a difficult situation to be in but there is nowhere I would rather my grandfather be, the care is excellent.
29 June 2023
Every time we visit Dad at The Knoll Care Home the staff are kind and courteous, someone is always available to discuss concerns and these are dealt with promptly. Dad seems very content and has a good relationship with the staff.
27 June 2023
They are extremely patient and caring. Very friendly and supportive manager.
22 June 2023
Really lovely place and very friendly staff. Mum is really well looked after.
19 June 2023
All staff are providing excellent support to my mother. They keep me well-informed and updated regarding any issues. They give my mother excellent emotional and physical support. The manager and all staff know my mother and treat her with dignity and respect.
19 June 2023
My late mother was a resident in The Knoll Care Home for 2 and a half years. She suffered with dementia and mobility issues. The manager and all the staff in that time gave Mum the most considerate care and looked after all her needs with compassion and dignity.
23 May 2023
Very friendly and clean. Caring people, very good boss.
14 May 2023
Very caring and honest staff. I believe they really do make friends with residents.
21 March 2023
Very friendly and informative staff. Very good support from the manager - very helpful with any questions.
01 February 2023
Very welcoming at all times. My dad is very well looked after and extremely happy here. The staff are all very caring and make me feel assured of my dad's safety around the clock. I'm very happy with the services of The Knoll and thank you for everything.
01 February 2023
Dad's very well looked after, he always looks well and seems very happy.
12 January 2023
We are happy about our mother's care at The Knoll Care Home. The staff are supportive, the manager is friendly and helpful.
11 January 2023
My father is well looked after, the staff are fantastic and help him in many ways. He cannot remember much but the way the staff are around him when I visit is excellent. When I'm older, I would love to be in this care home.