Submit a Review for Charlton Kings Care Home
Moorend Road, Charlton Kings, Cheltenham, GL53 9AX
View full details of Charlton Kings Care HomeLatest Reviews for Charlton Kings Care Home
14 January 2026
My friend & her husband have been taken care fo for over a year at this care home. We have found their care excellen & the staff brilliant, kind & caring. The only downside is the size of the rooms which are sadly extremely small, meaning that lots of their precious items could not be taken in with
them. It is a pity too that no double rooms are available. However, overall they have been well looked after by a loving staff.
13 January 2026
Care homes are by their nature difficult places yet Charlton Kings Care Home is truly wonderful in the atmosphere and culture that they foster. I've never been met with anything other than a smile and a willing attitude to go the extra mile, and the events that they lay on for residents and their
families show that there is a genuine commitment and desire to make the experience as positive as possible. It is professionally run and super friendly, and I know mum could not be better looked after than she is here. Further, the communication is first class giving me peace of mind that, despite the challenging situation she is in, she is good hands. Thank you to all.
12 January 2026
Mum moved to Charlton Kings Care Home a few months ago and we have been very impressed with the care and support the home has provided. Mum has settled in very well and whenever we visit she appears relaxed and happy in the very positive atmosphere. There always appears to be plenty of activities -
the Christmas party was a great success and I know Mum enjoys her trips out from the home. The Management is very professional and have contacted us directly when they have had questions on medication etc. The family are very content with the care provided to my Mother. Thank you.
12 January 2026
My parents are both at Charlton Kings Care Home and they have been there since October 2020. Both have dementia and Dad has become bedbound over the period. I have been hugely impressed by the quality of the care at Charlton Kings Care Home. They really do go above and beyond. One example is
sourcing a special chair for Dad so that he can be moved out of bed, and helping Mum to stay mobile. The facilities are very good - the rooms for the individuals, the main reception room, dining room and conservatory are all welcoming places, always clean and well decorated to mark the various festivals throughout the year, but it's the quality of the staff that really shines through. They genuinely care about the residents and look after them with kindness and friendliness. I've been invited to stay for lunch on several occasions when I have visited, so I know from first hand experience that the food is tasty and freshly made. I am so glad we chose this care home for Mum and Dad.
12 January 2026
My mum has been at Charlton Kings Care home since October of last year. We delayed finding a home for mum for as long as possible, she had carers visit her at home for several years but I wish we had chosen the care home sooner, mum has thrived there and her dementia doesn't seem as bad as it had
been. She is very happy there and since she arrived has never looked back or asked when she was going home. The staff are all wonderful and the other residents are lovely too. There is always some activity going on which I enjoy joining in with. The home is warm, very clean, smells amazing and the Christmas decorations were fantastic. Such a warm happy home environment. Thank you Jan, Daisy and team
09 January 2026
I cannot praise highly enough the love and care that my parents have both received at Charlton Kings Care Home over the past three years. The staff are all exceptional, and devote themselves to looking after all the residents, giving them dignity and honour, and making sure that they are
comfortable, happy and safe. As family members we were also welcomed into the wider CKCH family - it really felt like home to us, and we are so grateful for all the support and care that we have received as well.
06 January 2026
Mum has recently moved into Charlton Kings Care Home having moved from Dorset to be near relatives in Cheltenham. The move has been made much easier by the staff team especially Jan, Daisey and Caron. All care & domestic staff have shown empathy and kindness to Mum and ourselves. Mum has been able
to bring a number of personal items including furniture, photographs and her important plants! We were very pleased that care was taken to decorate and furnish her room as she wanted in advance. Overall we feel the home provides the 'vibe' we want for Mum.
05 December 2025
My mother has been in Charlton Kings care home for six months now, and I have found it to be fantastic on every level because of the care she gets and the staff are absolutely brilliant with her and she is very happy and likes the staff. It is very good for me as I can leave her interesting hands
and give Peace of mind.
20 November 2025
I was recommend Charlton Kings Care home by a friend and what a lucky strike it has been! My mum has been at Charlton Kings Care Home for just a month and already knows all the staff by name and what they do because they go out of their way to chat to her and are very kind and caring and treat her
so nicely.
She loves the food and all the daily activities. When I visit she tells me everything that has happened, it's really good to see her smiley and relaxed.
I now feel able to relax myself knowing that she is safe and being looked after.
And I must just add, everything is so clean!!! Thank you.
20 November 2025
I feel so lucky that we found Charlton Kings Care Home over a year ago. All the residents are treated with respect, kindness, patience and dignity, and the staff are always friendly and helpful. The job of the carers is very far from easy, yet they are cheerful, efficient and extremely competent
and the atmosphere is very pleasant. There are frequent activities and events that include families, which is very special for loved ones. We've attended summer barbecues, bonfire/fireworks nights, themed parties, singalongs. And often when I'm visiting, I witness games, quizzes, visiting animals, musical performances, bird displays etc. I'm also well informed of how mum is getting on. On one occasion, mum needed a hospital visit and I was overseas.... a member of staff accompanied mum to the hospital and spent all night there with her. I cannot even express what that meant to me that mum wasn't alone for that experience. The staff at this Care Home deserve medals
26 August 2025
My mother has now lived in her new home at Charlton Kings for 5 months. From the outset I have been in awe of the care and commitment from all the staff. Before mum moved a senior staff member video called her to chat, reassure and allow her to ask questions, mum lived some distance away and I
needed to be with her, the staff member did this on her day off. Her move into CK was smooth, entirely due to the kindness, thoughtfulness and friendliness of every member of staff. I visit frequently and every time I witness an interaction between staff and residents that seems to be beyond the basics of care. I feel the residents are genuinely loved, respected, liked and their needs, however complex are always the priority. I feel very lucky that we were able to find such a compassionate and caring home for my mum where all her basic care needs are considerately met with dignity by such thoughtful and kind carers. My mum talks to me about how lovely, kind and supportive she finds all the staff.
10 July 2025
My mother has been at Charlton kings care home for 5 weeks, after a particularly bad experience at another home .All the staff are happy in their work and extremely caring.
Nothing is too much trouble .The food is good ,looks and smells appetising. Drinks and snacks are offered to residents and
family on a regular basis. she has a lovely bright airy room .
But most importantly she is getting the care she needs, she's happy so as a family we're happy. A big thank you to the manager and her team.
09 May 2025
I wanted to leave a review of this wonderful care home as I have been so impressed. The staff are second to none and are highly attentive, welcoming and always have a smile on their faces. They know your names and always offering drinks and even food. They became like a second family! The care my
grandad received was of the highest quality. Although he did pass away recently; the last few weeks were very comfortable for him and this was made possible by the staff. The senior members of the team stayed late on many occasions when we had the need for ambulances to come out and really cared for my grandfather and his health. I will miss going in each day and seeing all the wonderful people at the home. The manager really should be proud of the team she has as they are fantastic people and a credit to the care home. The carehome was always clean and tidy and has wonderful facilities and gardens. I really want to thank you all for the care and friendship you gave to my grandad.
07 May 2025
Mum was resident from August 2023 until March 2025. During this time Mum had excellent care from a regular team of smiling staff with endless patience and understanding of those living with dementia. The home is homely and welcoming, all staff knew Mum's needs and interests and knew visiting family
members by name. Activities are varied, relevant and interesting, and included trips out with others in the local community and to events; far beyond my expectations. Care is tailored to individuals and purposeful. I have no hesitation in recommending Charlton Kings Care Home.
30 April 2025
So happy and relieved to find this home for Mum. She is well looked after by a delightful team under Sumit's leadership. There is a nice garden to sit out in and option to take meals in room or communal areas
31 January 2025
The staff at Charlton Kings Care Home are truly amazing - I have always called them mum's angels without wings! My mum went into the care home in April 2022 and sadly passed away in December 2024. She had dementia and was so incredibly well looked after by all the staff who were cheerful, smiling,
kind, considerate and thoughtful. They treated mum with huge respect and with great affection, she loved them, and as dementia began to further take control of her, the staff helped us to navigate her final years as we witnessed her struggle with loss of memories and independence as heartbreaking as it was humbling. While the experience of dementia tested our strength as a family, it also deepened our bond, supported by the manager and the wonderful team at the care home. Nothing was ever too much trouble, and whilst our mum is now at peace, free from the struggles of this world, Charlton Kings Care Home and their excellent team will remain forever in our hearts.
28 January 2025
Choosing Charlton Kings Care Home, led by the Manager and supported by an excellent team, was one of the best decisions we made for my mother-in-law's wellbeing.
The staff at the care home are warm, welcoming, and genuinely attentive. They treated her with dignity and respect, which was so
important as her Dementia worsened
The staff not only provided expert care for her physical needs but also made sure she felt comfortable and safe.
Their understanding of dementia and the challenges it brings was evident in everything they did but what stood out the most was the emotional support we received as a family.
In the final months of her life, we were grateful for the kindness, patience, and empathy the staff showed not only to her but to all of us.
If you're looking for a place where your loved ones will receive exceptional care and kindness during their most vulnerable moments, I highly recommend Charlton Kings Care Home.
19 August 2024
I told someone Dad was spending a week at Charlton Kings Care Home, whilst we were on holiday, and they said I'd made the best choice.
There is no doubt this was correct and I have not seen a happier home. The staff's training must be excellent as they are all cheerful and thoroughly pleasant.
Nothing was too much trouble and I felt they cared for Dad. I've already put my name down for the future.
20 December 2023
Whenever I visit Charlton Kings Care Home I am greeted by the most delicious smell of lunch cooking as well as by friendly, welcoming staff. The common areas and clients' rooms are clean and well looked after. The staff at all levels are helpful, chatty and kind. All in all, a great place to visit.
13 December 2023
Charlton Kings Carehome has a very warm and welcoming family atmosphere. Very attentive staff and manager. Good communication when necessary and an open door policy 24/7.
All needs are attended to with an open and honest approach.
Latest Reviews for Charlton Kings Care Home
14 January 2026
My friend & her husband have been taken care fo for over a year at this care home. We have found their care excellen & the staff brilliant, kind & caring. The only downside is the size of the rooms which are sadly extremely small, meaning that lots of their precious items could not be taken in with
them. It is a pity too that no double rooms are available. However, overall they have been well looked after by a loving staff.
13 January 2026
Care homes are by their nature difficult places yet Charlton Kings Care Home is truly wonderful in the atmosphere and culture that they foster. I've never been met with anything other than a smile and a willing attitude to go the extra mile, and the events that they lay on for residents and their
families show that there is a genuine commitment and desire to make the experience as positive as possible. It is professionally run and super friendly, and I know mum could not be better looked after than she is here. Further, the communication is first class giving me peace of mind that, despite the challenging situation she is in, she is good hands. Thank you to all.
12 January 2026
Mum moved to Charlton Kings Care Home a few months ago and we have been very impressed with the care and support the home has provided. Mum has settled in very well and whenever we visit she appears relaxed and happy in the very positive atmosphere. There always appears to be plenty of activities -
the Christmas party was a great success and I know Mum enjoys her trips out from the home. The Management is very professional and have contacted us directly when they have had questions on medication etc. The family are very content with the care provided to my Mother. Thank you.
12 January 2026
My parents are both at Charlton Kings Care Home and they have been there since October 2020. Both have dementia and Dad has become bedbound over the period. I have been hugely impressed by the quality of the care at Charlton Kings Care Home. They really do go above and beyond. One example is
sourcing a special chair for Dad so that he can be moved out of bed, and helping Mum to stay mobile. The facilities are very good - the rooms for the individuals, the main reception room, dining room and conservatory are all welcoming places, always clean and well decorated to mark the various festivals throughout the year, but it's the quality of the staff that really shines through. They genuinely care about the residents and look after them with kindness and friendliness. I've been invited to stay for lunch on several occasions when I have visited, so I know from first hand experience that the food is tasty and freshly made. I am so glad we chose this care home for Mum and Dad.
12 January 2026
My mum has been at Charlton Kings Care home since October of last year. We delayed finding a home for mum for as long as possible, she had carers visit her at home for several years but I wish we had chosen the care home sooner, mum has thrived there and her dementia doesn't seem as bad as it had
been. She is very happy there and since she arrived has never looked back or asked when she was going home. The staff are all wonderful and the other residents are lovely too. There is always some activity going on which I enjoy joining in with. The home is warm, very clean, smells amazing and the Christmas decorations were fantastic. Such a warm happy home environment. Thank you Jan, Daisy and team
09 January 2026
I cannot praise highly enough the love and care that my parents have both received at Charlton Kings Care Home over the past three years. The staff are all exceptional, and devote themselves to looking after all the residents, giving them dignity and honour, and making sure that they are
comfortable, happy and safe. As family members we were also welcomed into the wider CKCH family - it really felt like home to us, and we are so grateful for all the support and care that we have received as well.
06 January 2026
Mum has recently moved into Charlton Kings Care Home having moved from Dorset to be near relatives in Cheltenham. The move has been made much easier by the staff team especially Jan, Daisey and Caron. All care & domestic staff have shown empathy and kindness to Mum and ourselves. Mum has been able
to bring a number of personal items including furniture, photographs and her important plants! We were very pleased that care was taken to decorate and furnish her room as she wanted in advance. Overall we feel the home provides the 'vibe' we want for Mum.
05 December 2025
My mother has been in Charlton Kings care home for six months now, and I have found it to be fantastic on every level because of the care she gets and the staff are absolutely brilliant with her and she is very happy and likes the staff. It is very good for me as I can leave her interesting hands
and give Peace of mind.
20 November 2025
I was recommend Charlton Kings Care home by a friend and what a lucky strike it has been! My mum has been at Charlton Kings Care Home for just a month and already knows all the staff by name and what they do because they go out of their way to chat to her and are very kind and caring and treat her
so nicely.
She loves the food and all the daily activities. When I visit she tells me everything that has happened, it's really good to see her smiley and relaxed.
I now feel able to relax myself knowing that she is safe and being looked after.
And I must just add, everything is so clean!!! Thank you.
20 November 2025
I feel so lucky that we found Charlton Kings Care Home over a year ago. All the residents are treated with respect, kindness, patience and dignity, and the staff are always friendly and helpful. The job of the carers is very far from easy, yet they are cheerful, efficient and extremely competent
and the atmosphere is very pleasant. There are frequent activities and events that include families, which is very special for loved ones. We've attended summer barbecues, bonfire/fireworks nights, themed parties, singalongs. And often when I'm visiting, I witness games, quizzes, visiting animals, musical performances, bird displays etc. I'm also well informed of how mum is getting on. On one occasion, mum needed a hospital visit and I was overseas.... a member of staff accompanied mum to the hospital and spent all night there with her. I cannot even express what that meant to me that mum wasn't alone for that experience. The staff at this Care Home deserve medals
26 August 2025
My mother has now lived in her new home at Charlton Kings for 5 months. From the outset I have been in awe of the care and commitment from all the staff. Before mum moved a senior staff member video called her to chat, reassure and allow her to ask questions, mum lived some distance away and I
needed to be with her, the staff member did this on her day off. Her move into CK was smooth, entirely due to the kindness, thoughtfulness and friendliness of every member of staff. I visit frequently and every time I witness an interaction between staff and residents that seems to be beyond the basics of care. I feel the residents are genuinely loved, respected, liked and their needs, however complex are always the priority. I feel very lucky that we were able to find such a compassionate and caring home for my mum where all her basic care needs are considerately met with dignity by such thoughtful and kind carers. My mum talks to me about how lovely, kind and supportive she finds all the staff.
10 July 2025
My mother has been at Charlton kings care home for 5 weeks, after a particularly bad experience at another home .All the staff are happy in their work and extremely caring.
Nothing is too much trouble .The food is good ,looks and smells appetising. Drinks and snacks are offered to residents and
family on a regular basis. she has a lovely bright airy room .
But most importantly she is getting the care she needs, she's happy so as a family we're happy. A big thank you to the manager and her team.
09 May 2025
I wanted to leave a review of this wonderful care home as I have been so impressed. The staff are second to none and are highly attentive, welcoming and always have a smile on their faces. They know your names and always offering drinks and even food. They became like a second family! The care my
grandad received was of the highest quality. Although he did pass away recently; the last few weeks were very comfortable for him and this was made possible by the staff. The senior members of the team stayed late on many occasions when we had the need for ambulances to come out and really cared for my grandfather and his health. I will miss going in each day and seeing all the wonderful people at the home. The manager really should be proud of the team she has as they are fantastic people and a credit to the care home. The carehome was always clean and tidy and has wonderful facilities and gardens. I really want to thank you all for the care and friendship you gave to my grandad.
07 May 2025
Mum was resident from August 2023 until March 2025. During this time Mum had excellent care from a regular team of smiling staff with endless patience and understanding of those living with dementia. The home is homely and welcoming, all staff knew Mum's needs and interests and knew visiting family
members by name. Activities are varied, relevant and interesting, and included trips out with others in the local community and to events; far beyond my expectations. Care is tailored to individuals and purposeful. I have no hesitation in recommending Charlton Kings Care Home.
30 April 2025
So happy and relieved to find this home for Mum. She is well looked after by a delightful team under Sumit's leadership. There is a nice garden to sit out in and option to take meals in room or communal areas
31 January 2025
The staff at Charlton Kings Care Home are truly amazing - I have always called them mum's angels without wings! My mum went into the care home in April 2022 and sadly passed away in December 2024. She had dementia and was so incredibly well looked after by all the staff who were cheerful, smiling,
kind, considerate and thoughtful. They treated mum with huge respect and with great affection, she loved them, and as dementia began to further take control of her, the staff helped us to navigate her final years as we witnessed her struggle with loss of memories and independence as heartbreaking as it was humbling. While the experience of dementia tested our strength as a family, it also deepened our bond, supported by the manager and the wonderful team at the care home. Nothing was ever too much trouble, and whilst our mum is now at peace, free from the struggles of this world, Charlton Kings Care Home and their excellent team will remain forever in our hearts.
28 January 2025
Choosing Charlton Kings Care Home, led by the Manager and supported by an excellent team, was one of the best decisions we made for my mother-in-law's wellbeing.
The staff at the care home are warm, welcoming, and genuinely attentive. They treated her with dignity and respect, which was so
important as her Dementia worsened
The staff not only provided expert care for her physical needs but also made sure she felt comfortable and safe.
Their understanding of dementia and the challenges it brings was evident in everything they did but what stood out the most was the emotional support we received as a family.
In the final months of her life, we were grateful for the kindness, patience, and empathy the staff showed not only to her but to all of us.
If you're looking for a place where your loved ones will receive exceptional care and kindness during their most vulnerable moments, I highly recommend Charlton Kings Care Home.
19 August 2024
I told someone Dad was spending a week at Charlton Kings Care Home, whilst we were on holiday, and they said I'd made the best choice.
There is no doubt this was correct and I have not seen a happier home. The staff's training must be excellent as they are all cheerful and thoroughly pleasant.
Nothing was too much trouble and I felt they cared for Dad. I've already put my name down for the future.
20 December 2023
Whenever I visit Charlton Kings Care Home I am greeted by the most delicious smell of lunch cooking as well as by friendly, welcoming staff. The common areas and clients' rooms are clean and well looked after. The staff at all levels are helpful, chatty and kind. All in all, a great place to visit.
13 December 2023
Charlton Kings Carehome has a very warm and welcoming family atmosphere. Very attentive staff and manager. Good communication when necessary and an open door policy 24/7.
All needs are attended to with an open and honest approach.