Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Rooms stars
Value for Money stars

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Latest Reviews for Dunster Lodge Care Home

stars
stars 30 October 2024
My uncle moved to this care home from the other end of the country. The welcome he got was 2nd to none. The manager did all she could to get a true review of his care needs. It couldn't be faulted. Once he arrived everything was put into place quickly. His assessment was done and they went out of
their way to let him settle into the home, even getting him things like black pudding for breakfast! Unfortunately, the home was not suited to his needs through no fault of the home and we had to move him, but we are so grateful for the care he received whilst there and the way the home involved us with communication throughout. He may have only been there a month, but during that month we felt part of the family.
Review from W E (Niece of Resident/Service User)