I'm delighted with my parents' experience at Grovelands. Right from our first visit, we felt very comfortable and welcome. They loved how large and comfortable their rooms were and, in particular, really appreciated the en-suite bathrooms. My parents still talk about how much they enjoyed the food at mealtimes and how nice they found the regular rounds of tea and biscuits. The icing on the cake, and a real credit to Grovelands, is the staff. My parents cannot praise them highly enough. I saw first-hand how deeply they care about their residents, at all times professional and yet with real empathy. Grovelands is easily my top choice for a care home for my parents.
Thank you to everyone for making my stay here very pleasant. All staff have been cheerful, kind and considerate at all times. My room was comfortable and the food has been very good.
A clean, welcoming home. Medical care excellent. Good access to staff.
My mum has been living in Grovelands for nearly two years. I cannot speak highly enough of the care she has received since moving there. The staff are all wonderful, kind and caring and they go above and beyond with all the activities they put on to keep the residents happy and engaged both mentally and physically. Grovelands is always clean and well maintained and I really don't think we could have found a better place for Mu to be at this stage in her life.
From the first time of entering Grovelands, we were made to feel so welcome. We were given a very informative tour as we were looking for respite care for my 89 year old mother who had experienced a number of serious falls at home. We were fortunate that a room was available and mum was transferred from hospital. We were informed of the process every step of the way. There was a card and flowers in her room and we have found all the staff to be so accommodating and nothing is too much trouble. The accommodation is immaculate whilst keeping a homely feel. Any queries or concerns regarding Mum's care are answered promptly and feel me with confidence that we made the right choice with Grovelands for mum. She is always happy when we leave and arrive. We hope that mum will be able to stay.
I can't put into words how lucky we have been to place mum in this lovely home. We feel very privileged. All staff from bottom up and top down are superb, professional and friendly. They look after mums well being in all aspects. Her needs are met often above and beyond and exceeds all expectations. It remains "her home" A big thankyou to you all. You ALL work very hard to achieve this. Thankyou again
My mother was cared for at Grovelands in Yeovil between Nov 24 and June 25. The home itself was immaculate. The food excellent and the staff were absolutely superb and genuinely caring! We could not fault Grovelands in any way.
Mum moved in here in February for respite initially, but then my Dad passed and it is becoming more of a permanent fixture (although I live in Essex, so am hoping to get her with me soon - if I could pick up the whole care home, all the staff and residents to be in Essex, I would). Mum is going to miss this place so much, and so will I. From Day one the manager and all the staff (from managers, senior nurses, the housekeeper, admin staff, each and every carer and the activity ladies), showed how much they really care - Mum has settled in so well, and with me being so far away, it has really helped ease the pressure and worry on me. She loves lots of attention, and this she gets in spades, it's so heartwarming to see when I visit. We've been allowed to personalise her room so that she has all her memories with her, and it makes it feel like home from home. She is in expert hands every day, and I couldn't wish for better. THANK YOU everyone, you're amazing!
I feel I need to write a new review as my mother has been at Grovelands on the residential side for 3 years now and I/we are still as overwhelmingly happy as we were when my mum first went there. This residential home is like home from home. All the staff are exceptional from the management to the carers the domestics the activities lady and admin staff. They all make it the special place it is. My mum has a lovely room which she has personalised and overlooks their gorgeous garden. The whole place is bright and airy but at the same time cosy and the whole place is kept impeccably clean. When I go to visit I almost feel like I'm in a hotel and the atmosphere is always welcoming. I feel so blessed to have the security of knowing my mum is in a place where she is so loved. All the staff genuinely care about their residents and it makes a huge difference. It is so nice to not have to worry about your loved ones because they are in the best hands. WELL DONE GROVELANDS
Mum is very pleased with the wonderful staff who takes care to make her days interesting. She likes all the food and has made a couple of very nice friends living at Grovelands.
My husband suffering from mixed dementia was afforded excellent care whilst in residence. His final days were handled with great kindness, understanding and respect. He settled well and responded well to the support he received. It was extremely comforting to me to see his smiles and reactions. They spoke well of the unseen care he must have been experiencing.
Bright, clean home. All rooms a good size & well equipped. Residents treated with respect and my friend was content with variety of food. Lovely gardens.
Mum has been at Grovelands for almost five years and we wouldn't have her anywhere else. The most important thing for me is the care she receives from the most wonderful staff, I can't fault them. You can tell they genuinely care about the residents, they are kind, patient and always smiling, mum is in the best hands we could ever hope for. Her room is lovely, the facilities and activities are always on point, the garden is lovely for a wee seat or a wander and the food is gone made and looks lovely. My only area for improvement is, whatever you are paying the staff, it's not nearly enough, because they are the backbone of Grovelands and are what make it a 100 out of 10, so I hope the owners and management appreciate everything they do. There are so many care homes in Yeovil, you don't want them being poached! Thank you all of you for looking after mum and making her so happy xx
I cannot fault the care of my husband, the kindness and understanding is second to none. The catering to his nutritional needs is excellent. I would also like to thank the staff from top to bottom for their support and kindness to myself.
I cannot thank ALL the staff at Grovelands enough for the care and support that my Mother has received since becoming a resident at this amazing Carehome. Everyone goes above and beyond to make sure that residents needs and requirements are always met . The care given is outstanding, the rooms are spotless, the daily activities are stimulating and entertaining, and staff are always very caring and supportive. Choosing a placement for a precious family member is a very challenging and emotional experience, but after visiting 8 care centres as soon I stepped inside Grovelands I just knew it was the place for Mum. I was given such a warm welcome by Reception Staff, introduced to many of the amazing staff there and shown around with such compassion. I knew instantly that it was the perfect place for mum to live!
I can honestly say that Grovelands is outstanding. We have been visiting my relative here for the past 4 years and the staff have become like extended family. We have felt supported and aided in our Grovelands journey from selecting a place for our loved one, getting to know and celebrate individual preferences and personal life stories and supporting us as a family when extra help is required. Communication is excellent. Standards of care and knowledge are remarkable. Staff are well trained and obviously enjoy their jobs. Staff at all levels without exception, all demonstrate compassion, understanding and love to residents and visitors alike. Care is patient and kind and the residents' needs are always the focus. Nothing is too much trouble. The activities are varied and popular and our loved one particularly enjoyed the walks and art. In these past 4 years, they have had far more interests and new experiences than we could have ever imagined. We will be eternally grateful.
Whilst visiting with my partner I observed excellent care being provided, I am currently a registered nurse manager working within the social care sector, and I can confirm that I have witnessed outstanding care. As a family, we have absolute trust that our family member is receiving the very best care. Fantastic communication from all staff and management, with close personal relationships with the team which enables us to have total confidence that our family member is in the right place. I would highly recommend and encourage others to become part of the family here at Grovelands.
Mum was 95 and lived at Grovelands for 16 months, in that time she received the most compassionate care anyone could have wished for. The reception staff are efficient and very friendly. The care staff go above and beyond and ensure all residents are happy and kept safe. They all got to know Mum and her fun ways. She was a bit cheeky and did like to have a laugh and they certainly laughed with her. The activity team are amazing and friendly and encourages residents to become involved. Unfortunately, Mum's health deteriorated and her wish was to stay at the home rather than be admitted to hospital. The end-of-life care she received was exceptional, mum was treated with care and dignity at all times and the family were so very very grateful. I really miss visiting Mum and I also really miss all the staff who welcomed Mum's family into the Grovelands family.
It is difficult to believe that my mum has been in care now for over a year and moved to Grovelands after an initial placement in another group home didn't work out due to her illness. Mum is in the Petals Wing and she has settled in well and the management and staff have all been really great from the very beginning some 10/11 months ago when she moved in. There are some genuinely lovely staff who go out of their way to make you feel welcome when visiting and I and my family feel secure in knowing that my mum is being well looked after. This is a great comfort to us as a family as we unfortunately live some distance away and visiting as often as we would like is not that easy. Thank you to all at Grovelands for the exceptional work that you do.
Held a family party for my mother's 95th birthday. The manager and the staff did a brilliant job of setting up the party in the marquee. The chef baked a fantastic birthday cake. Mum had a wonderful time seeing family together in one place for the first time since her 90th birthday. Thank you, Grovelands!
I'm delighted with my parents' experience at Grovelands. Right from our first visit, we felt very comfortable and welcome. They loved how large and comfortable their rooms were and, in particular, really appreciated the en-suite bathrooms. My parents still talk about how much they enjoyed the food at mealtimes and how nice they found the regular rounds of tea and biscuits. The icing on the cake, and a real credit to Grovelands, is the staff. My parents cannot praise them highly enough. I saw first-hand how deeply they care about their residents, at all times professional and yet with real empathy. Grovelands is easily my top choice for a care home for my parents.
Thank you to everyone for making my stay here very pleasant. All staff have been cheerful, kind and considerate at all times. My room was comfortable and the food has been very good.
A clean, welcoming home. Medical care excellent. Good access to staff.
My mum has been living in Grovelands for nearly two years. I cannot speak highly enough of the care she has received since moving there. The staff are all wonderful, kind and caring and they go above and beyond with all the activities they put on to keep the residents happy and engaged both mentally and physically. Grovelands is always clean and well maintained and I really don't think we could have found a better place for Mu to be at this stage in her life.
From the first time of entering Grovelands, we were made to feel so welcome. We were given a very informative tour as we were looking for respite care for my 89 year old mother who had experienced a number of serious falls at home. We were fortunate that a room was available and mum was transferred from hospital. We were informed of the process every step of the way. There was a card and flowers in her room and we have found all the staff to be so accommodating and nothing is too much trouble. The accommodation is immaculate whilst keeping a homely feel. Any queries or concerns regarding Mum's care are answered promptly and feel me with confidence that we made the right choice with Grovelands for mum. She is always happy when we leave and arrive. We hope that mum will be able to stay.
I can't put into words how lucky we have been to place mum in this lovely home. We feel very privileged. All staff from bottom up and top down are superb, professional and friendly. They look after mums well being in all aspects. Her needs are met often above and beyond and exceeds all expectations. It remains "her home" A big thankyou to you all. You ALL work very hard to achieve this. Thankyou again
My mother was cared for at Grovelands in Yeovil between Nov 24 and June 25. The home itself was immaculate. The food excellent and the staff were absolutely superb and genuinely caring! We could not fault Grovelands in any way.
Mum moved in here in February for respite initially, but then my Dad passed and it is becoming more of a permanent fixture (although I live in Essex, so am hoping to get her with me soon - if I could pick up the whole care home, all the staff and residents to be in Essex, I would). Mum is going to miss this place so much, and so will I. From Day one the manager and all the staff (from managers, senior nurses, the housekeeper, admin staff, each and every carer and the activity ladies), showed how much they really care - Mum has settled in so well, and with me being so far away, it has really helped ease the pressure and worry on me. She loves lots of attention, and this she gets in spades, it's so heartwarming to see when I visit. We've been allowed to personalise her room so that she has all her memories with her, and it makes it feel like home from home. She is in expert hands every day, and I couldn't wish for better. THANK YOU everyone, you're amazing!
I feel I need to write a new review as my mother has been at Grovelands on the residential side for 3 years now and I/we are still as overwhelmingly happy as we were when my mum first went there. This residential home is like home from home. All the staff are exceptional from the management to the carers the domestics the activities lady and admin staff. They all make it the special place it is. My mum has a lovely room which she has personalised and overlooks their gorgeous garden. The whole place is bright and airy but at the same time cosy and the whole place is kept impeccably clean. When I go to visit I almost feel like I'm in a hotel and the atmosphere is always welcoming. I feel so blessed to have the security of knowing my mum is in a place where she is so loved. All the staff genuinely care about their residents and it makes a huge difference. It is so nice to not have to worry about your loved ones because they are in the best hands. WELL DONE GROVELANDS
Mum is very pleased with the wonderful staff who takes care to make her days interesting. She likes all the food and has made a couple of very nice friends living at Grovelands.
My husband suffering from mixed dementia was afforded excellent care whilst in residence. His final days were handled with great kindness, understanding and respect. He settled well and responded well to the support he received. It was extremely comforting to me to see his smiles and reactions. They spoke well of the unseen care he must have been experiencing.
Bright, clean home. All rooms a good size & well equipped. Residents treated with respect and my friend was content with variety of food. Lovely gardens.
Mum has been at Grovelands for almost five years and we wouldn't have her anywhere else. The most important thing for me is the care she receives from the most wonderful staff, I can't fault them. You can tell they genuinely care about the residents, they are kind, patient and always smiling, mum is in the best hands we could ever hope for. Her room is lovely, the facilities and activities are always on point, the garden is lovely for a wee seat or a wander and the food is gone made and looks lovely. My only area for improvement is, whatever you are paying the staff, it's not nearly enough, because they are the backbone of Grovelands and are what make it a 100 out of 10, so I hope the owners and management appreciate everything they do. There are so many care homes in Yeovil, you don't want them being poached! Thank you all of you for looking after mum and making her so happy xx
I cannot fault the care of my husband, the kindness and understanding is second to none. The catering to his nutritional needs is excellent. I would also like to thank the staff from top to bottom for their support and kindness to myself.
I cannot thank ALL the staff at Grovelands enough for the care and support that my Mother has received since becoming a resident at this amazing Carehome. Everyone goes above and beyond to make sure that residents needs and requirements are always met . The care given is outstanding, the rooms are spotless, the daily activities are stimulating and entertaining, and staff are always very caring and supportive. Choosing a placement for a precious family member is a very challenging and emotional experience, but after visiting 8 care centres as soon I stepped inside Grovelands I just knew it was the place for Mum. I was given such a warm welcome by Reception Staff, introduced to many of the amazing staff there and shown around with such compassion. I knew instantly that it was the perfect place for mum to live!
I can honestly say that Grovelands is outstanding. We have been visiting my relative here for the past 4 years and the staff have become like extended family. We have felt supported and aided in our Grovelands journey from selecting a place for our loved one, getting to know and celebrate individual preferences and personal life stories and supporting us as a family when extra help is required. Communication is excellent. Standards of care and knowledge are remarkable. Staff are well trained and obviously enjoy their jobs. Staff at all levels without exception, all demonstrate compassion, understanding and love to residents and visitors alike. Care is patient and kind and the residents' needs are always the focus. Nothing is too much trouble. The activities are varied and popular and our loved one particularly enjoyed the walks and art. In these past 4 years, they have had far more interests and new experiences than we could have ever imagined. We will be eternally grateful.
Whilst visiting with my partner I observed excellent care being provided, I am currently a registered nurse manager working within the social care sector, and I can confirm that I have witnessed outstanding care. As a family, we have absolute trust that our family member is receiving the very best care. Fantastic communication from all staff and management, with close personal relationships with the team which enables us to have total confidence that our family member is in the right place. I would highly recommend and encourage others to become part of the family here at Grovelands.
Mum was 95 and lived at Grovelands for 16 months, in that time she received the most compassionate care anyone could have wished for. The reception staff are efficient and very friendly. The care staff go above and beyond and ensure all residents are happy and kept safe. They all got to know Mum and her fun ways. She was a bit cheeky and did like to have a laugh and they certainly laughed with her. The activity team are amazing and friendly and encourages residents to become involved. Unfortunately, Mum's health deteriorated and her wish was to stay at the home rather than be admitted to hospital. The end-of-life care she received was exceptional, mum was treated with care and dignity at all times and the family were so very very grateful. I really miss visiting Mum and I also really miss all the staff who welcomed Mum's family into the Grovelands family.
It is difficult to believe that my mum has been in care now for over a year and moved to Grovelands after an initial placement in another group home didn't work out due to her illness. Mum is in the Petals Wing and she has settled in well and the management and staff have all been really great from the very beginning some 10/11 months ago when she moved in. There are some genuinely lovely staff who go out of their way to make you feel welcome when visiting and I and my family feel secure in knowing that my mum is being well looked after. This is a great comfort to us as a family as we unfortunately live some distance away and visiting as often as we would like is not that easy. Thank you to all at Grovelands for the exceptional work that you do.
Held a family party for my mother's 95th birthday. The manager and the staff did a brilliant job of setting up the party in the marquee. The chef baked a fantastic birthday cake. Mum had a wonderful time seeing family together in one place for the first time since her 90th birthday. Thank you, Grovelands!