Latest Reviews for Willowcroft
01 May 2026
My mum always maintained that she would never go into a care home, but as her health deteriorated, she became extremely frail and vulnerable. After a long hospital stay, she moved into Willowcroft, and despite my anxiety about how she would settle in and mum's initial reluctance, she's adapted
really well. In my view, the staff were key. They are so warm, welcoming and kind. They always greet you with a smile, and nothing is too much trouble. They take great care to support mum in just the right way to meet her specific needs. I'm very happy mum is receiving such excellent care.
30 April 2026
My husband has been in Willowcroft for 4 years he has been very well cared for in that time.The staff are friendly and caring treating people with kindness and dignity when they themselves have outbursts to content with from patients. I am always kept informed of any problems arising with my
husband. I have always found the home to be clean and welcoming.
27 April 2026
My mother, a resident of Willowcroft, has vascular dementia, and I must say, the care she receives from the staff is above and beyond what her family could give her. It is sad to see one's mother with vascular dementia, and all the issues that encompasses, but to know she is in the best place to
suit her complicated needs, is safe, fed well, clean, and as healthy and happy as can be expected, is a godsend to her family. The staff do an excellent job, and cannot be praised enough. All the staff I have had dealings with at Willowcroft have been first class. Their work and dedication is very much appreciated by me and the rest of my family. Thank you, Willowcroft, for everything you do.
27 April 2026
Both my parents were in Willowcroft until the end of January, when my mother sadly passed away, the care shown by all the staff members was above and beyond their job description. The care shown to both my parents in the fortnight running up to mum passing was unbelivable, and also to myself and my
two brothers
22 April 2026
My Mum has been at Willowcroft for many years now. During this time I have been extremely pleased with the level of service provided by professional, caring and dedicated staff members throughout the service. Mum has been supported to join daily activities, has eaten well, been looked after during
illness and overall she has been treated with respect and dignity by the friendliest and loving people a firm could hope to have as members of their staff. I am happy that my mum is being looked after around the clock and that all her needs are being met at a very high standard. Mums room is always clean and tidy and she is always having a chat or a giggle with the lovely staff. We are always informed of mums health and of any incidents.
Every time I visit, either with or without my husband, we are always greeted with a warm smile. We cannot thank the staff enough for what they do 24/7.
I would highly recommend Willowcroft and am so thankful that mum is being looked after there.
17 April 2026
Every time I've been to see my dad I've had nothing but friendly and professional interaction with the staff, who show consideration and professionalism when they are dealing with what is sometimes very frustrating and difficult situations and am very happy with what is being provided for for my
dad. When I've contacted the management team I've had nothing but professional kindness and compassion with any inquiries I've had to make and once again could not be happier.
17 April 2026
I find Willowcroft a warm & friendly home. All the staff are amazing helpful & kind.
The relationship between staff and family members is excellent. Always keeping us informed & up to date. The residents always seems happy & content. I have nothing but praise for this home.
15 April 2026
We celebrated our mother's 100th birthday in January and we were very delighted with the effort the staff made to facilitate a family party (21 of us) in Willowcroft. We were able to use the conservatory and they decorated the room for the occasion. They also provided glasses and plates etc
although we decided to bring our own catering needs ( they did offer to provide if we wanted). The staff were very helpful and caring ensuring getting mother ready for the party. The day was a great success.
My only slight disappointment was visiting the following week I noticed that all birthday cards and best wishes had been tidied away in a box ( no problem with that) with the exception of her birthday card from King Charles. Nobody seemed to know what had happened to it after it had been displayed on her window sill. Fortunately we have some photos of the card but there has been no signs of the actual card to date although the staff were asked to keep an eye out for it!
15 April 2026
My father and mMother have been in Willowcroft for nine years and five years respectively. They have always been treated with the best care possible. The staff are always professional and friendly and make the home a very comfortable place for the residents to live. My mother sadly passed away at
the end of January she was 94. I cannot praise the staff highly enough for the excellent care they gave to mother for last ten days of her life as well as caring for my father I will be for ever grateful. I have written reviews several times over the years, that my parents have been residents the standards never drops.
The staff are a credit to the management. I always recommend this place as one of the best care homes in the area.
14 April 2026
A Care Home that really does CARE. They really look after my mum. It's clean, welcoming and I feels like a home. I really cannot fault the care and support the team give at Willowcroft and wish another relative of mine at another care home had the care mum has and to such a high standard. I
wouldn't hesitate on recommending them to other people.
10 April 2026
Willowcroft is an excellent care home and my mum seems very happy there. The staff are caring and must have the patience of a saint. My only gripe is my mum is on the first floor, but unfortunately two of her best friends are now down on the ground floor, and one she went to school with;
occasionally mum would ask for them and thinks are are dead. I am not sure why they were taken down but personally I think it was a bit cruel for mum and her friends.
07 April 2026
Every time I visit my aunt the staff are always extremely helpful , from admission into the home where security is a priority, until when I leave and they always let me out with a friendly smile . They are always attentive and friendly. My Aunt feels safe and well cared for in the home and it is
nice she can have a laugh with the staff . This gives me peace of mind knowing she is safe and happy . Couldn't wish for a better home or more helpful staff . Thank you for all they do .
02 April 2026
The staff are excellent at this care home, they are very friendly and welcoming and always have time for a chat. I'm always informed and updated when anything happens with my dad medically. My dad is a very fussy eater and staff always give him alternative options if there aren't things on the menu
that he wants to eat.
Rooms are comfortable, again staff very accommodating with things my dad wants in his room, his room has been made very homely for him.
02 April 2026
My mother in law has been resident at Willowcroft since July 2025. The staff have been very caring and helped her settle into the new routine, she has been treated with kindness and compassion. She has a.lovely room which looks out over the garden. It's a relief to know that she is in a safe
environment.
26 March 2026
All the staff are friendly, kind, and professional. Always ready to help and care. The home is always clean and tidy. Each room is comfortable and homely. Always kept informed of mum's health and incidents. Can't recommend this care home enough.
12 December 2025
Mum has been in Willowcroft since being compelled to leave her home after a fall, being admitted to hospital first, then welcomed to Willowcroft on a permanent basis. Mum was self sufficient at home and, having lived there for 70 years, it was a very tough time for her and the family in accepting
what was, really, unavoidable.
However, 5 months later, Mum has settled very well, and is comfortable, warm, fed, & watered very satisfactorily. I personally feel she is actually better off in the home as it takes all the pressures away of living on her own at a very old age. The staff, without exception, are always very willing to help with whatever is necessary in making the residents feel at home.
Thank you to all the carers & management at Willowcroft for your efforts to ensure Mum's happiness & acceptance of the situation. All of the family are at ease now as we know the care for our dear old Mum is exemplary.
14 May 2025
As a family we wanted to let you know what an excellent experience our mum and we had during the two and half years she was resident in Willow Croft care home before passing in February.
We can't fault the care and support our mum received from the team at Willow Croft.
Having not had
experience of carehomes, we weren't sure what to expect, however we quickly realised mum was in the right place and was getting the professional, friendly and loving support that she needed.
All the staff that we met were always caring and understanding even when mum could be a little difficult, and there were particular members of the team who went the extra mile and we felt mum had a special place in their hearts. They made her stay there more engaging and comfortable than we had expected.
We wanted to let you know how amazing they were, which not only made mums last few years and days as good as they could have been, but also supported us as a family throughout, making it easier to deal with.
14 May 2025
In short, Willowcroft is a very good care home, they look after the needs of my mum & dad. They know the way they both tick. All in all I'm very happy that my parents are in Willowcroft.
12 May 2025
Dad moved in Jan 25 and he settled straight away. He seems to be very happy there. The staff are excellent and the support they've shown has been great.
Keep the good work up all at Willowcroft.
09 May 2025
The level of care is outstanding.
Couldn't ask for anywhere better.
So person centred and understanding of mt needs.
We are a big family.
Latest Reviews for Willowcroft
01 May 2026
My mum always maintained that she would never go into a care home, but as her health deteriorated, she became extremely frail and vulnerable. After a long hospital stay, she moved into Willowcroft, and despite my anxiety about how she would settle in and mum's initial reluctance, she's adapted
really well. In my view, the staff were key. They are so warm, welcoming and kind. They always greet you with a smile, and nothing is too much trouble. They take great care to support mum in just the right way to meet her specific needs. I'm very happy mum is receiving such excellent care.
30 April 2026
My husband has been in Willowcroft for 4 years he has been very well cared for in that time.The staff are friendly and caring treating people with kindness and dignity when they themselves have outbursts to content with from patients. I am always kept informed of any problems arising with my
husband. I have always found the home to be clean and welcoming.
27 April 2026
My mother, a resident of Willowcroft, has vascular dementia, and I must say, the care she receives from the staff is above and beyond what her family could give her. It is sad to see one's mother with vascular dementia, and all the issues that encompasses, but to know she is in the best place to
suit her complicated needs, is safe, fed well, clean, and as healthy and happy as can be expected, is a godsend to her family. The staff do an excellent job, and cannot be praised enough. All the staff I have had dealings with at Willowcroft have been first class. Their work and dedication is very much appreciated by me and the rest of my family. Thank you, Willowcroft, for everything you do.
27 April 2026
Both my parents were in Willowcroft until the end of January, when my mother sadly passed away, the care shown by all the staff members was above and beyond their job description. The care shown to both my parents in the fortnight running up to mum passing was unbelivable, and also to myself and my
two brothers
22 April 2026
My Mum has been at Willowcroft for many years now. During this time I have been extremely pleased with the level of service provided by professional, caring and dedicated staff members throughout the service. Mum has been supported to join daily activities, has eaten well, been looked after during
illness and overall she has been treated with respect and dignity by the friendliest and loving people a firm could hope to have as members of their staff. I am happy that my mum is being looked after around the clock and that all her needs are being met at a very high standard. Mums room is always clean and tidy and she is always having a chat or a giggle with the lovely staff. We are always informed of mums health and of any incidents.
Every time I visit, either with or without my husband, we are always greeted with a warm smile. We cannot thank the staff enough for what they do 24/7.
I would highly recommend Willowcroft and am so thankful that mum is being looked after there.
17 April 2026
Every time I've been to see my dad I've had nothing but friendly and professional interaction with the staff, who show consideration and professionalism when they are dealing with what is sometimes very frustrating and difficult situations and am very happy with what is being provided for for my
dad. When I've contacted the management team I've had nothing but professional kindness and compassion with any inquiries I've had to make and once again could not be happier.
17 April 2026
I find Willowcroft a warm & friendly home. All the staff are amazing helpful & kind.
The relationship between staff and family members is excellent. Always keeping us informed & up to date. The residents always seems happy & content. I have nothing but praise for this home.
15 April 2026
We celebrated our mother's 100th birthday in January and we were very delighted with the effort the staff made to facilitate a family party (21 of us) in Willowcroft. We were able to use the conservatory and they decorated the room for the occasion. They also provided glasses and plates etc
although we decided to bring our own catering needs ( they did offer to provide if we wanted). The staff were very helpful and caring ensuring getting mother ready for the party. The day was a great success.
My only slight disappointment was visiting the following week I noticed that all birthday cards and best wishes had been tidied away in a box ( no problem with that) with the exception of her birthday card from King Charles. Nobody seemed to know what had happened to it after it had been displayed on her window sill. Fortunately we have some photos of the card but there has been no signs of the actual card to date although the staff were asked to keep an eye out for it!
15 April 2026
My father and mMother have been in Willowcroft for nine years and five years respectively. They have always been treated with the best care possible. The staff are always professional and friendly and make the home a very comfortable place for the residents to live. My mother sadly passed away at
the end of January she was 94. I cannot praise the staff highly enough for the excellent care they gave to mother for last ten days of her life as well as caring for my father I will be for ever grateful. I have written reviews several times over the years, that my parents have been residents the standards never drops.
The staff are a credit to the management. I always recommend this place as one of the best care homes in the area.
14 April 2026
A Care Home that really does CARE. They really look after my mum. It's clean, welcoming and I feels like a home. I really cannot fault the care and support the team give at Willowcroft and wish another relative of mine at another care home had the care mum has and to such a high standard. I
wouldn't hesitate on recommending them to other people.
10 April 2026
Willowcroft is an excellent care home and my mum seems very happy there. The staff are caring and must have the patience of a saint. My only gripe is my mum is on the first floor, but unfortunately two of her best friends are now down on the ground floor, and one she went to school with;
occasionally mum would ask for them and thinks are are dead. I am not sure why they were taken down but personally I think it was a bit cruel for mum and her friends.
07 April 2026
Every time I visit my aunt the staff are always extremely helpful , from admission into the home where security is a priority, until when I leave and they always let me out with a friendly smile . They are always attentive and friendly. My Aunt feels safe and well cared for in the home and it is
nice she can have a laugh with the staff . This gives me peace of mind knowing she is safe and happy . Couldn't wish for a better home or more helpful staff . Thank you for all they do .
02 April 2026
The staff are excellent at this care home, they are very friendly and welcoming and always have time for a chat. I'm always informed and updated when anything happens with my dad medically. My dad is a very fussy eater and staff always give him alternative options if there aren't things on the menu
that he wants to eat.
Rooms are comfortable, again staff very accommodating with things my dad wants in his room, his room has been made very homely for him.
02 April 2026
My mother in law has been resident at Willowcroft since July 2025. The staff have been very caring and helped her settle into the new routine, she has been treated with kindness and compassion. She has a.lovely room which looks out over the garden. It's a relief to know that she is in a safe
environment.
26 March 2026
All the staff are friendly, kind, and professional. Always ready to help and care. The home is always clean and tidy. Each room is comfortable and homely. Always kept informed of mum's health and incidents. Can't recommend this care home enough.
12 December 2025
Mum has been in Willowcroft since being compelled to leave her home after a fall, being admitted to hospital first, then welcomed to Willowcroft on a permanent basis. Mum was self sufficient at home and, having lived there for 70 years, it was a very tough time for her and the family in accepting
what was, really, unavoidable.
However, 5 months later, Mum has settled very well, and is comfortable, warm, fed, & watered very satisfactorily. I personally feel she is actually better off in the home as it takes all the pressures away of living on her own at a very old age. The staff, without exception, are always very willing to help with whatever is necessary in making the residents feel at home.
Thank you to all the carers & management at Willowcroft for your efforts to ensure Mum's happiness & acceptance of the situation. All of the family are at ease now as we know the care for our dear old Mum is exemplary.
14 May 2025
As a family we wanted to let you know what an excellent experience our mum and we had during the two and half years she was resident in Willow Croft care home before passing in February.
We can't fault the care and support our mum received from the team at Willow Croft.
Having not had
experience of carehomes, we weren't sure what to expect, however we quickly realised mum was in the right place and was getting the professional, friendly and loving support that she needed.
All the staff that we met were always caring and understanding even when mum could be a little difficult, and there were particular members of the team who went the extra mile and we felt mum had a special place in their hearts. They made her stay there more engaging and comfortable than we had expected.
We wanted to let you know how amazing they were, which not only made mums last few years and days as good as they could have been, but also supported us as a family throughout, making it easier to deal with.
14 May 2025
In short, Willowcroft is a very good care home, they look after the needs of my mum & dad. They know the way they both tick. All in all I'm very happy that my parents are in Willowcroft.
12 May 2025
Dad moved in Jan 25 and he settled straight away. He seems to be very happy there. The staff are excellent and the support they've shown has been great.
Keep the good work up all at Willowcroft.
09 May 2025
The level of care is outstanding.
Couldn't ask for anywhere better.
So person centred and understanding of mt needs.
We are a big family.