Submit a Review for Ridgeway Court
2-4 Dudley Road, Sedgley, Dudley, DY3 1SX
View Full Details of Ridgeway CourtLatest Reviews for Ridgeway Court
27 May 2025
I put my mom into this home in the hope that I could have some peace of mind after mom's dementia worsened. I was very please from the onset. The initial visit with the manager put my mind at rest. I had many questions that were answered immediately from mom being able to bring in her own chair to her specialised dietary needs. Mom has been treated like a family member, one of the staff has gone out of her way to make mom comfortable and another staff member has kept me up to date with mom's progress. Activities keep mom active and she even gets to help clean the home. I would recommend this home to anyone looking for care for their loved ones
14 May 2025
My mum has been a resident for 10 months. The manager and 3 other members of staff to name a few have been attentive to my mums needs. I have recommended that they provide more activities which since April has now started. Whilst I appreciate the difficulty to recruit staff for activities as one member of staff mentioned I feel as this is something that the existing carers could manage with alittle thought. When I have needed information or any concerns regarding my mum I have been able to speak candidly to any member of staff. The premises are clean and never have a 'smell' thanks to the vigilance of the cleaners. The owners have made significant improvements and are still on going which I have every trust in them carrying out what they are planning. Perhaps more comm. regarding any up and coming events and a monthly plan of activities would be nice to see, this could be on a notice board. Also would be good to know the menu so that this can be talked about with residents (my mum). Family Room,Outdoor Gdn needed.
12 March 2025
Mom was a resident in Ridgeway court for approx 3 yrs. In that time the staff/ carers looked after her with care and compassion often in difficult circumstances as mom suffered with dementia. I felt comfortable that she was receiving the appropriate care and respect she deserved and I had a good level of communication with the staff.
03 January 2025
The place has certainly been improved since being taken over. Looks a lot more spacious staff and management are very friendly and helpful also. The place is always very clean and tidy. Elevators are always broken though.
11 November 2024
Mom has always been treated with total respect and dignity at Ridgeway throughout the various stages of her dementia. Current and previous staff have always done their best for Mom, even when she's being difficult. Yes Mom is ill, but I know she's safe in their hands. Thank you to all.
29 October 2024
Great management great staff very understanding and caring, home is very clean and a happy atmosphere very welcoming my nan went in for respite, then decided to stay permanently and is very happy there, my nan has improved in her appearance, and is eating better, and is engaging more, I would highly recommend this home.
16 October 2024
Staff are very caring and listen to anything you like to discuss.
15 October 2024
Ridgeway Court staff looked after my husband very well during his step-down care there. The Staff are all very nice, hard-working and friendly towards the residents and their families. Ali and Imran the new owners are trying to refurb the place to make it more modern and up to date. The bedrooms are all freshly painted and comfortable for the residents. I think maybe there could be more ensuite rooms added to aid resident's comfort. Nicely placed along the main road close to all amenities for visiting family. Would recommend it to everyone.
01 October 2024
Ridgeway Court is a very good care home. The staff are exceptional. They are always careful of Mom's needs and she is always treated with dignity.
12 August 2024
Ridgeway Court is a very well-run home, it is a fairly old building so sometimes there are problems. The home is always clean and respectable and nothing is lying about which shouldn't be. The care staff are very nice and friendly and very dedicated to the work that they do. The home has a very homely feeling.
07 June 2023
I was admitted on February 22nd and left on May 9th, having had a fall. I was treated with helpfulness, kindness and can not find fault with Ridgeway Court.
09 September 2022
My mother has been very well looked after while in Ridgway Court. The staff are extremely professional and friendly.
31 May 2017
Very good experience. Dad has improved a lot health wise and in confidence. He enjoys all meals and staff are very helpful and pleasant.
31 May 2017
We find that my uncle is being looked after very well. The staff are all very friendly and do not hesitate to discuss my uncle's condition and are very concerned about his welfare. We are very happy for my uncle to remain here.
31 May 2017
My father seems happy and well looked after by his care providers. It is a warm happy environment and good communications between the staff, family members and the residents themselves.
03 May 2017
I didn't know anything about care homes until my mother had to go into one. In the two and half years I have been visiting one, I have come to realise how did families with elderly parents manage without these places with the population living longer there is a real need for them. Management and staff who run them are dedicated people working very hard to maintain the dignity of their residents.
Latest Reviews for Ridgeway Court
27 May 2025
I put my mom into this home in the hope that I could have some peace of mind after mom's dementia worsened. I was very please from the onset. The initial visit with the manager put my mind at rest. I had many questions that were answered immediately from mom being able to bring in her own chair to her specialised dietary needs. Mom has been treated like a family member, one of the staff has gone out of her way to make mom comfortable and another staff member has kept me up to date with mom's progress. Activities keep mom active and she even gets to help clean the home. I would recommend this home to anyone looking for care for their loved ones
14 May 2025
My mum has been a resident for 10 months. The manager and 3 other members of staff to name a few have been attentive to my mums needs. I have recommended that they provide more activities which since April has now started. Whilst I appreciate the difficulty to recruit staff for activities as one member of staff mentioned I feel as this is something that the existing carers could manage with alittle thought. When I have needed information or any concerns regarding my mum I have been able to speak candidly to any member of staff. The premises are clean and never have a 'smell' thanks to the vigilance of the cleaners. The owners have made significant improvements and are still on going which I have every trust in them carrying out what they are planning. Perhaps more comm. regarding any up and coming events and a monthly plan of activities would be nice to see, this could be on a notice board. Also would be good to know the menu so that this can be talked about with residents (my mum). Family Room,Outdoor Gdn needed.
12 March 2025
Mom was a resident in Ridgeway court for approx 3 yrs. In that time the staff/ carers looked after her with care and compassion often in difficult circumstances as mom suffered with dementia. I felt comfortable that she was receiving the appropriate care and respect she deserved and I had a good level of communication with the staff.
03 January 2025
The place has certainly been improved since being taken over. Looks a lot more spacious staff and management are very friendly and helpful also. The place is always very clean and tidy. Elevators are always broken though.
11 November 2024
Mom has always been treated with total respect and dignity at Ridgeway throughout the various stages of her dementia. Current and previous staff have always done their best for Mom, even when she's being difficult. Yes Mom is ill, but I know she's safe in their hands. Thank you to all.
29 October 2024
Great management great staff very understanding and caring, home is very clean and a happy atmosphere very welcoming my nan went in for respite, then decided to stay permanently and is very happy there, my nan has improved in her appearance, and is eating better, and is engaging more, I would highly recommend this home.
16 October 2024
Staff are very caring and listen to anything you like to discuss.
15 October 2024
Ridgeway Court staff looked after my husband very well during his step-down care there. The Staff are all very nice, hard-working and friendly towards the residents and their families. Ali and Imran the new owners are trying to refurb the place to make it more modern and up to date. The bedrooms are all freshly painted and comfortable for the residents. I think maybe there could be more ensuite rooms added to aid resident's comfort. Nicely placed along the main road close to all amenities for visiting family. Would recommend it to everyone.
01 October 2024
Ridgeway Court is a very good care home. The staff are exceptional. They are always careful of Mom's needs and she is always treated with dignity.
12 August 2024
Ridgeway Court is a very well-run home, it is a fairly old building so sometimes there are problems. The home is always clean and respectable and nothing is lying about which shouldn't be. The care staff are very nice and friendly and very dedicated to the work that they do. The home has a very homely feeling.
07 June 2023
I was admitted on February 22nd and left on May 9th, having had a fall. I was treated with helpfulness, kindness and can not find fault with Ridgeway Court.
09 September 2022
My mother has been very well looked after while in Ridgway Court. The staff are extremely professional and friendly.
31 May 2017
Very good experience. Dad has improved a lot health wise and in confidence. He enjoys all meals and staff are very helpful and pleasant.
31 May 2017
We find that my uncle is being looked after very well. The staff are all very friendly and do not hesitate to discuss my uncle's condition and are very concerned about his welfare. We are very happy for my uncle to remain here.
31 May 2017
My father seems happy and well looked after by his care providers. It is a warm happy environment and good communications between the staff, family members and the residents themselves.
03 May 2017
I didn't know anything about care homes until my mother had to go into one. In the two and half years I have been visiting one, I have come to realise how did families with elderly parents manage without these places with the population living longer there is a real need for them. Management and staff who run them are dedicated people working very hard to maintain the dignity of their residents.