Submit a Review for Ridgeway Court
2-4 Dudley Road, Sedgley, Dudley, DY3 1SX
View full details of Ridgeway CourtLatest Reviews for Ridgeway Court
20 March 2026
I think the care for my husband was brilliant and we could not of had better care anywhere else. Previous relatives have been to Ridgeway and the care has always been amazing. Staff were very good carers, and they were more like family we were both treated with respect and dignity. Management Steph
and Leigh-Ann have supported me and Lawson before and after his passing. I know my husband felt safe throughout his time. I would definitely recommend Ridgeway to anyone. I cannot speak highly enough about the care, staff and management of Ridgeway. Thank you so much.
25 February 2026
My sister has been in Ridgeway for a few years. She has been looked after well. She always tells me she is happy which is a great relief for me. I think she joins in some activities and she likes talking to people.
24 February 2026
Do not send your loved ones to this care home. My cousin suffered a leg injury in December and following a spell in hospital, she was sent out to this care home to recover. It was awful going to visit because she hated it there. She had to be non weight bearing on her injured leg so could not leave
her bed without help. But she was unable to reach her call button to summon help when she needed the toilet so frequently ended up lying in a wet bed. She found this so degrading and upsetting. The smell of the place was awful with an aroma of stale urine everywhere. When she left hospital she was on blood thinning injections due to being immobile and this was supposed to have continued at the home. We were told they weren't allowed to do it but a District nurse would come in. This never happened and after two weeks she was admitted back to hospital after coughing up blood. Following a scan they discovered blood clots on her lungs which would need medication for 6 months. Such awful care.
17 February 2026
Do not use this care home. My Aunty was here for 2 weeks and the care was terrible. We have since been told it is the worst care home in the area, with other medical professions stating 'good luck' when she was assigned a bed at this care home. My relative was left in her room, with no care for
hours with no access to the emergency buzzer, it was out of reach, my aunty was non weight bearing and she was just left, in a mess, not changed, with no sense of urgency to help. My aunty ended up back in hospital with blood clots on her lungs due to her poor care. This care home needs reviewing immediately. Do not use. Basic care needs are neglected. Staff are mainly agency and not trained to a high enough standard. The home smells due to residents being sat and not changed for long periods of time.
26 January 2026
Wouldn't recommend this care home after my farther in-law wasn't cared for I tried to leave a review on the website but it wasn't published.. I'd recommend this care home gets a full inspection and major changes are put in place.
09 January 2026
My cousin seems very content.
04 December 2025
My brother was in respite. The room he was given was dark and miserable, no en-suite just a commode in the corner.
His mental health and mobility deteriorated in this time. There seemed to be minimal contact with the staff. All I saw on visits were residents sat in the lounge with music on, I
didn't see any activities to stimulate the residents. Staff were in the room but no encouragement of activity. Despite this he was washed and clean and the staff were pleasant when spoken to.
29 October 2025
I'm really happy with the service my mum receives. I'm informed all the while about whats going on with my mother. But most important is that my mother is really happy.
28 October 2025
Major improvements have been carried out making it more home for the residents. Staff very attentive and caring and supportive to family and residents.
Residents rooms are basic but adequate.
27 May 2025
I put my mom into this home in the hope that I could have some peace of mind after mom's dementia worsened. I was very please from the onset. The initial visit with the manager put my mind at rest. I had many questions that were answered immediately from mom being able to bring in her own chair to
her specialised dietary needs. Mom has been treated like a family member, one of the staff has gone out of her way to make mom comfortable and another staff member has kept me up to date with mom's progress. Activities keep mom active and she even gets to help clean the home. I would recommend this home to anyone looking for care for their loved ones
14 May 2025
My mum has been a resident for 10 months. The manager and 3 other members of staff to name a few have been attentive to my mums needs. I have recommended that they provide more activities which since April has now started. Whilst I appreciate the difficulty to recruit staff for activities as one
member of staff mentioned I feel as this is something that the existing carers could manage with alittle thought. When I have needed information or any concerns regarding my mum I have been able to speak candidly to any member of staff.
The premises are clean and never have a 'smell' thanks to the vigilance of the cleaners.
The owners have made significant improvements and are still on going which I have every trust in them carrying out what they are planning.
Perhaps more comm. regarding any up and coming events and a monthly plan of activities would be nice to see, this could be on a notice board. Also would be good to know the menu so that this can be talked about with residents (my mum).
Family Room,Outdoor Gdn needed.
12 March 2025
Mom was a resident in Ridgeway court for approx 3 yrs. In that time the staff/ carers looked after her with care and compassion often in difficult circumstances as mom suffered with dementia.
I felt comfortable that she was receiving the appropriate care and respect she deserved and I had a good
level of communication with the staff.
03 January 2025
The place has certainly been improved since being taken over. Looks a lot more spacious staff and management are very friendly and helpful also. The place is always very clean and tidy. Elevators are always broken though.
11 November 2024
Mom has always been treated with total respect and dignity at Ridgeway throughout the various stages of her dementia. Current and previous staff have always done their best for Mom, even when she's being difficult. Yes Mom is ill, but I know she's safe in their hands. Thank you to all.
29 October 2024
Great management great staff very understanding and caring, home is very clean and a happy atmosphere very welcoming my nan went in for respite, then decided to stay permanently and is very happy there, my nan has improved in her appearance, and is eating better, and is engaging more, I would highly
recommend this home.
16 October 2024
Staff are very caring and listen to anything you like to discuss.
15 October 2024
Ridgeway Court staff looked after my husband very well during his step-down care there.
The Staff are all very nice, hard-working and friendly towards the residents and their families.
Ali and Imran the new owners are trying to refurb the place to make it more modern and up to date.
The bedrooms
are all freshly painted and comfortable for the residents.
I think maybe there could be more ensuite rooms added to aid resident's comfort.
Nicely placed along the main road close to all amenities for visiting family.
Would recommend it to everyone.
01 October 2024
Ridgeway Court is a very good care home. The staff are exceptional. They are always careful of Mom's needs and she is always treated with dignity.
12 August 2024
Ridgeway Court is a very well-run home, it is a fairly old building so sometimes there are problems. The home is always clean and respectable and nothing is lying about which shouldn't be. The care staff are very nice and friendly and very dedicated to the work that they do. The home has a very
homely feeling.
07 June 2023
I was admitted on February 22nd and left on May 9th, having had a fall. I was treated with helpfulness, kindness and can not find fault with Ridgeway Court.
Latest Reviews for Ridgeway Court
20 March 2026
I think the care for my husband was brilliant and we could not of had better care anywhere else. Previous relatives have been to Ridgeway and the care has always been amazing. Staff were very good carers, and they were more like family we were both treated with respect and dignity. Management Steph
and Leigh-Ann have supported me and Lawson before and after his passing. I know my husband felt safe throughout his time. I would definitely recommend Ridgeway to anyone. I cannot speak highly enough about the care, staff and management of Ridgeway. Thank you so much.
25 February 2026
My sister has been in Ridgeway for a few years. She has been looked after well. She always tells me she is happy which is a great relief for me. I think she joins in some activities and she likes talking to people.
24 February 2026
Do not send your loved ones to this care home. My cousin suffered a leg injury in December and following a spell in hospital, she was sent out to this care home to recover. It was awful going to visit because she hated it there. She had to be non weight bearing on her injured leg so could not leave
her bed without help. But she was unable to reach her call button to summon help when she needed the toilet so frequently ended up lying in a wet bed. She found this so degrading and upsetting. The smell of the place was awful with an aroma of stale urine everywhere. When she left hospital she was on blood thinning injections due to being immobile and this was supposed to have continued at the home. We were told they weren't allowed to do it but a District nurse would come in. This never happened and after two weeks she was admitted back to hospital after coughing up blood. Following a scan they discovered blood clots on her lungs which would need medication for 6 months. Such awful care.
17 February 2026
Do not use this care home. My Aunty was here for 2 weeks and the care was terrible. We have since been told it is the worst care home in the area, with other medical professions stating 'good luck' when she was assigned a bed at this care home. My relative was left in her room, with no care for
hours with no access to the emergency buzzer, it was out of reach, my aunty was non weight bearing and she was just left, in a mess, not changed, with no sense of urgency to help. My aunty ended up back in hospital with blood clots on her lungs due to her poor care. This care home needs reviewing immediately. Do not use. Basic care needs are neglected. Staff are mainly agency and not trained to a high enough standard. The home smells due to residents being sat and not changed for long periods of time.
26 January 2026
Wouldn't recommend this care home after my farther in-law wasn't cared for I tried to leave a review on the website but it wasn't published.. I'd recommend this care home gets a full inspection and major changes are put in place.
09 January 2026
My cousin seems very content.
04 December 2025
My brother was in respite. The room he was given was dark and miserable, no en-suite just a commode in the corner.
His mental health and mobility deteriorated in this time. There seemed to be minimal contact with the staff. All I saw on visits were residents sat in the lounge with music on, I
didn't see any activities to stimulate the residents. Staff were in the room but no encouragement of activity. Despite this he was washed and clean and the staff were pleasant when spoken to.
29 October 2025
I'm really happy with the service my mum receives. I'm informed all the while about whats going on with my mother. But most important is that my mother is really happy.
28 October 2025
Major improvements have been carried out making it more home for the residents. Staff very attentive and caring and supportive to family and residents.
Residents rooms are basic but adequate.
27 May 2025
I put my mom into this home in the hope that I could have some peace of mind after mom's dementia worsened. I was very please from the onset. The initial visit with the manager put my mind at rest. I had many questions that were answered immediately from mom being able to bring in her own chair to
her specialised dietary needs. Mom has been treated like a family member, one of the staff has gone out of her way to make mom comfortable and another staff member has kept me up to date with mom's progress. Activities keep mom active and she even gets to help clean the home. I would recommend this home to anyone looking for care for their loved ones
14 May 2025
My mum has been a resident for 10 months. The manager and 3 other members of staff to name a few have been attentive to my mums needs. I have recommended that they provide more activities which since April has now started. Whilst I appreciate the difficulty to recruit staff for activities as one
member of staff mentioned I feel as this is something that the existing carers could manage with alittle thought. When I have needed information or any concerns regarding my mum I have been able to speak candidly to any member of staff.
The premises are clean and never have a 'smell' thanks to the vigilance of the cleaners.
The owners have made significant improvements and are still on going which I have every trust in them carrying out what they are planning.
Perhaps more comm. regarding any up and coming events and a monthly plan of activities would be nice to see, this could be on a notice board. Also would be good to know the menu so that this can be talked about with residents (my mum).
Family Room,Outdoor Gdn needed.
12 March 2025
Mom was a resident in Ridgeway court for approx 3 yrs. In that time the staff/ carers looked after her with care and compassion often in difficult circumstances as mom suffered with dementia.
I felt comfortable that she was receiving the appropriate care and respect she deserved and I had a good
level of communication with the staff.
03 January 2025
The place has certainly been improved since being taken over. Looks a lot more spacious staff and management are very friendly and helpful also. The place is always very clean and tidy. Elevators are always broken though.
11 November 2024
Mom has always been treated with total respect and dignity at Ridgeway throughout the various stages of her dementia. Current and previous staff have always done their best for Mom, even when she's being difficult. Yes Mom is ill, but I know she's safe in their hands. Thank you to all.
29 October 2024
Great management great staff very understanding and caring, home is very clean and a happy atmosphere very welcoming my nan went in for respite, then decided to stay permanently and is very happy there, my nan has improved in her appearance, and is eating better, and is engaging more, I would highly
recommend this home.
16 October 2024
Staff are very caring and listen to anything you like to discuss.
15 October 2024
Ridgeway Court staff looked after my husband very well during his step-down care there.
The Staff are all very nice, hard-working and friendly towards the residents and their families.
Ali and Imran the new owners are trying to refurb the place to make it more modern and up to date.
The bedrooms
are all freshly painted and comfortable for the residents.
I think maybe there could be more ensuite rooms added to aid resident's comfort.
Nicely placed along the main road close to all amenities for visiting family.
Would recommend it to everyone.
01 October 2024
Ridgeway Court is a very good care home. The staff are exceptional. They are always careful of Mom's needs and she is always treated with dignity.
12 August 2024
Ridgeway Court is a very well-run home, it is a fairly old building so sometimes there are problems. The home is always clean and respectable and nothing is lying about which shouldn't be. The care staff are very nice and friendly and very dedicated to the work that they do. The home has a very
homely feeling.
07 June 2023
I was admitted on February 22nd and left on May 9th, having had a fall. I was treated with helpfulness, kindness and can not find fault with Ridgeway Court.