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Compton Drive, Off Steam Road, Kingswinford, DY6 9NS
View Full Details of New Bradley HallLatest Reviews for New Bradley Hall
08 December 2025
On visiting the care home to look around we were welcomed warmly and given a tour. NBH is quite large but felt homely and all the residents appeared well cared for. I worked for the NHS for 37 years and wanted the best care for my mother. The managers were very accommodating in agreeing to Mom going earlier than planned due to a deterioration in her health. From the moment we stepped through the door we could tell that we had chosen the right place. All staff introduced themselves and were very friendly. We had contact with managers, reception staff, the maintenance man, housekeepers and carers. All had the same exemplary attitude in wanting to give the best care for Mom. The rooms are well appointed and there are plenty of activities going on. Staff ensured that Mom's safety was maintained at all times (as she was prone to falls). Unfortunately Mom was only there for a few weeks but I would not hesitate in recommending NBH to others looking for an excellent care home.
25 July 2025
My husband is in his third year in New Bradley Hall and during my very regular visits I see nothing but care, empathy, dignity and dedication towards the residents from all staff. It's lovely to see the strong bonds between them. It is a welcoming place to visit with an uplifting atmosphere, all visitors are greeted with smiles from staff, starting with the Receptionists and I feel part of the NBH family. No one wants their loved ones in care but knowing how well my husband is cared for and treated at NBH makes it easier to bear. Thank You All.
11 July 2025
Dad has been a resident at New Bradley Hall for 4 years now and I cannot speak highly enough about the staff who work there. I always know he is in safe hands which gives me great comfort, they are caring and professional and nothing is too much trouble for them. The staff are patient, supportive and empathetic so I wouldn't want him to be anywhere else.
10 July 2025
A welcoming and homely environment, compassionate, caring, attentive staff, with a focus on residents individual needs and well being. Staff understand residents, maintaining dignity with personal care, health care and dietary needs are met with attention and sensitivity. The home is clean, well maintained and safety measures are always in place to protect residents. Staff not only support residents but family and friends too, they are always willing to answer questions and provide updates.
10 July 2025
My Brother has been a resident for almost 2 years now. He receives first class help and assistance including his medical requirements. If there is a local cre home better than this one I would like to hear about it.
10 July 2025
Very happy for the care my brother is receiving at New Bradley Hall. Receives good care given with dignity and care. Always keeping me up dated if there is any problems with my brother. Look after his welfare besides just the care.
10 July 2025
My Mum continues to be beautifuly looked after at New Bradley Hall. The love and care she receives is heartwarming as is the care offered to all the residents which I see first hand whilst visiting. They know everyone's little ways and preferences. I could not be more pleased with my Mums care.
10 July 2025
The staff at the home are kind, attentive and thoughtful and offer excellent care to the residents. The spaces are always very clean and the team communicates well with my Mom and our family. When you visit the home you are aware of the courteous way the staff talk to the residents.
09 July 2025
No complaints at all about the care the team on top floor are great although dad's expensive Sanex shower gel we've been advised to get disappears very quickly in the night day staff aware and I've started locking it away. I was concerned about the cleaner last week on her hands and knees cleaning the carpet on the hottest day of the year, she looked like she would pass out i'm sure it was her choice to do it, I'm just hoping it was! Since the lady has taken over entertainment residents are going out a lot more and doing more stuff in house as well. I think she particularly deserves a special mention although as a carer she was always one of the best. The herb garden is a lovely addition and I try to water them when I'm there all the work in the garden is an improvement, just a shame there's never anyone using it only us!! I cant give 5s below for a lot of things as not there sorry for a lot of it.The girls should be praised for working extra shifts due to sickness/staff shortages.
09 July 2025
Dad has now been in New Bradley Hall for over 18months. All I can say the care he is given by all the staff is amazing and professional. As a family it makes it slightly easier knowing he is safe and well cared for. The staff keep us informed if they have any concerns and we can speak to them if we have concerns. They not only care for the resident but for the family as well. Last month he went to the Armed Forces Day at Himley Hall and thoroughly enjoyed himself. Thanks to all the staff who took the residents and all the effort they put in to organise the trip.
09 July 2025
My mother moved into New Bradley in January 2025 and settled straight away after a horrible experience in another care home. Every single member of staff is fantastic and everyone says hello and friendly. The rooms are great and spacious and cleaned daily. They have great events on regularly and genuinely care about the residents. The food is varied and nutritious for residents. I couldnt rate this home high enough - exceptional. Thank you for caring for my mother.
09 July 2025
My mother has been residing at New Bradley Hall for several years, during this time the care she's received has been exceptional, all her needs have been met and her family's expectations have been surpassed giving great piece of mind to all.
13 March 2025
My husband become a resident in February 2024. He has received the best care ever, by a dedicated, professional team of carers. One of the hardest things I have ever done in my life was to leave him in Bradley Hall but, from day one he has been comfortable and extremely well cared for. The staff have kept me informed of any change in his behaviour or medication. The home is always spotlessly clean and his own room is comfortable and welcoming. He is always clean and his clothes carefully chosen to look smart.
03 March 2025
My Mom was admitted to New Bradley Hall in January after being on the waiting list for a while. Placing a loved one in care is one of the toughest decisions anyone can make. The Management and team at New Bradley Hall were extremely supportive and nothing was too much trouble. The staff are always polite, friendly, caring and totally committed to the residents. Mom is settling into the home and each day gets a little easier for us as a family knowing she is looked after, safe and cared for by a wonderful team.
23 January 2025
My mom moved in August 2024. I find the home spotlessly clean, staff are very efficient and they are very kind. She's unsteady on her feet and all care is taken to prevent her falling and if she does, she's picked up, checked over and if necessary an ambulance is called. I rest better because I know she is well looked after. They have plenty of activities and at Christmas, she was taken out to lunch a couple of times. People are treated with dignity and respect. I feel we were lucky to get her a place here.
26 June 2024
My wife has now been in the home for 5.5 years during which time she has gradually deteriorated with Alzheimer's. She is treated with the utmost dignity by all the carers whom she loves although not able to communicate with verbally. She is kept spotlessly clean and also fed her liquidised meals by them. I am well looked after when I visit and am kept informed if she has any slight change in health or medication. I can well recommend this home to anyone who is trying to find a home for loved ones.
27 May 2024
My lovely friend has been a resident for almost two years. She is so very happy and is enjoying a great quality of life. New Bradley Hall is a wonderful care home which I can’t praise highly enough. The Manager and every member of staff are so professional and treat everyone with kindness and dignity. Thank you so much for the care and support given to my friend, it’s comforting to know she’s in such good hands.
03 May 2024
Lovely, consistent staff that genuinely care. Clean and modern facility. Doesn’t have the feel of your traditional care home, more hotel than care home.
26 April 2024
After visiting quite a few nursing homes/care homes and calling them to see how I was treated, I opted for New Bradley Hall. It is fabulous in so many ways. Firstly, the building itself is new, clean, homely and huge. The residents have plenty of space and the rooms and furniture are immaculate. The staff are so welcoming as soon as you enter and go the extra mile to make your relative feel cared for, secure and happy. I cannot thank them all enough for all that they do for Mom.
18 March 2024
My lovely dad moved into New Bradley Hall in November 2023 to start his next chapter. He has settled really well, and he is so happy and contented and very well looked after. He always looks smart (just as Mom did), and we as a family can now relax and enjoy quality time with Dad. All the staff at New Bradley Hall made the whole transition so smooth and welcomed him into his new home with empathy, smiles and laughter - we wouldn't want Dad to be anywhere else.
Latest Reviews for New Bradley Hall
08 December 2025
On visiting the care home to look around we were welcomed warmly and given a tour. NBH is quite large but felt homely and all the residents appeared well cared for. I worked for the NHS for 37 years and wanted the best care for my mother. The managers were very accommodating in agreeing to Mom going earlier than planned due to a deterioration in her health. From the moment we stepped through the door we could tell that we had chosen the right place. All staff introduced themselves and were very friendly. We had contact with managers, reception staff, the maintenance man, housekeepers and carers. All had the same exemplary attitude in wanting to give the best care for Mom. The rooms are well appointed and there are plenty of activities going on. Staff ensured that Mom's safety was maintained at all times (as she was prone to falls). Unfortunately Mom was only there for a few weeks but I would not hesitate in recommending NBH to others looking for an excellent care home.
25 July 2025
My husband is in his third year in New Bradley Hall and during my very regular visits I see nothing but care, empathy, dignity and dedication towards the residents from all staff. It's lovely to see the strong bonds between them. It is a welcoming place to visit with an uplifting atmosphere, all visitors are greeted with smiles from staff, starting with the Receptionists and I feel part of the NBH family. No one wants their loved ones in care but knowing how well my husband is cared for and treated at NBH makes it easier to bear. Thank You All.
11 July 2025
Dad has been a resident at New Bradley Hall for 4 years now and I cannot speak highly enough about the staff who work there. I always know he is in safe hands which gives me great comfort, they are caring and professional and nothing is too much trouble for them. The staff are patient, supportive and empathetic so I wouldn't want him to be anywhere else.
10 July 2025
A welcoming and homely environment, compassionate, caring, attentive staff, with a focus on residents individual needs and well being. Staff understand residents, maintaining dignity with personal care, health care and dietary needs are met with attention and sensitivity. The home is clean, well maintained and safety measures are always in place to protect residents. Staff not only support residents but family and friends too, they are always willing to answer questions and provide updates.
10 July 2025
My Brother has been a resident for almost 2 years now. He receives first class help and assistance including his medical requirements. If there is a local cre home better than this one I would like to hear about it.
10 July 2025
Very happy for the care my brother is receiving at New Bradley Hall. Receives good care given with dignity and care. Always keeping me up dated if there is any problems with my brother. Look after his welfare besides just the care.
10 July 2025
My Mum continues to be beautifuly looked after at New Bradley Hall. The love and care she receives is heartwarming as is the care offered to all the residents which I see first hand whilst visiting. They know everyone's little ways and preferences. I could not be more pleased with my Mums care.
10 July 2025
The staff at the home are kind, attentive and thoughtful and offer excellent care to the residents. The spaces are always very clean and the team communicates well with my Mom and our family. When you visit the home you are aware of the courteous way the staff talk to the residents.
09 July 2025
No complaints at all about the care the team on top floor are great although dad's expensive Sanex shower gel we've been advised to get disappears very quickly in the night day staff aware and I've started locking it away. I was concerned about the cleaner last week on her hands and knees cleaning the carpet on the hottest day of the year, she looked like she would pass out i'm sure it was her choice to do it, I'm just hoping it was! Since the lady has taken over entertainment residents are going out a lot more and doing more stuff in house as well. I think she particularly deserves a special mention although as a carer she was always one of the best. The herb garden is a lovely addition and I try to water them when I'm there all the work in the garden is an improvement, just a shame there's never anyone using it only us!! I cant give 5s below for a lot of things as not there sorry for a lot of it.The girls should be praised for working extra shifts due to sickness/staff shortages.
09 July 2025
Dad has now been in New Bradley Hall for over 18months. All I can say the care he is given by all the staff is amazing and professional. As a family it makes it slightly easier knowing he is safe and well cared for. The staff keep us informed if they have any concerns and we can speak to them if we have concerns. They not only care for the resident but for the family as well. Last month he went to the Armed Forces Day at Himley Hall and thoroughly enjoyed himself. Thanks to all the staff who took the residents and all the effort they put in to organise the trip.
09 July 2025
My mother moved into New Bradley in January 2025 and settled straight away after a horrible experience in another care home. Every single member of staff is fantastic and everyone says hello and friendly. The rooms are great and spacious and cleaned daily. They have great events on regularly and genuinely care about the residents. The food is varied and nutritious for residents. I couldnt rate this home high enough - exceptional. Thank you for caring for my mother.
09 July 2025
My mother has been residing at New Bradley Hall for several years, during this time the care she's received has been exceptional, all her needs have been met and her family's expectations have been surpassed giving great piece of mind to all.
13 March 2025
My husband become a resident in February 2024. He has received the best care ever, by a dedicated, professional team of carers. One of the hardest things I have ever done in my life was to leave him in Bradley Hall but, from day one he has been comfortable and extremely well cared for. The staff have kept me informed of any change in his behaviour or medication. The home is always spotlessly clean and his own room is comfortable and welcoming. He is always clean and his clothes carefully chosen to look smart.
03 March 2025
My Mom was admitted to New Bradley Hall in January after being on the waiting list for a while. Placing a loved one in care is one of the toughest decisions anyone can make. The Management and team at New Bradley Hall were extremely supportive and nothing was too much trouble. The staff are always polite, friendly, caring and totally committed to the residents. Mom is settling into the home and each day gets a little easier for us as a family knowing she is looked after, safe and cared for by a wonderful team.
23 January 2025
My mom moved in August 2024. I find the home spotlessly clean, staff are very efficient and they are very kind. She's unsteady on her feet and all care is taken to prevent her falling and if she does, she's picked up, checked over and if necessary an ambulance is called. I rest better because I know she is well looked after. They have plenty of activities and at Christmas, she was taken out to lunch a couple of times. People are treated with dignity and respect. I feel we were lucky to get her a place here.
26 June 2024
My wife has now been in the home for 5.5 years during which time she has gradually deteriorated with Alzheimer's. She is treated with the utmost dignity by all the carers whom she loves although not able to communicate with verbally. She is kept spotlessly clean and also fed her liquidised meals by them. I am well looked after when I visit and am kept informed if she has any slight change in health or medication. I can well recommend this home to anyone who is trying to find a home for loved ones.
27 May 2024
My lovely friend has been a resident for almost two years. She is so very happy and is enjoying a great quality of life. New Bradley Hall is a wonderful care home which I can’t praise highly enough. The Manager and every member of staff are so professional and treat everyone with kindness and dignity. Thank you so much for the care and support given to my friend, it’s comforting to know she’s in such good hands.
03 May 2024
Lovely, consistent staff that genuinely care. Clean and modern facility. Doesn’t have the feel of your traditional care home, more hotel than care home.
26 April 2024
After visiting quite a few nursing homes/care homes and calling them to see how I was treated, I opted for New Bradley Hall. It is fabulous in so many ways. Firstly, the building itself is new, clean, homely and huge. The residents have plenty of space and the rooms and furniture are immaculate. The staff are so welcoming as soon as you enter and go the extra mile to make your relative feel cared for, secure and happy. I cannot thank them all enough for all that they do for Mom.
18 March 2024
My lovely dad moved into New Bradley Hall in November 2023 to start his next chapter. He has settled really well, and he is so happy and contented and very well looked after. He always looks smart (just as Mom did), and we as a family can now relax and enjoy quality time with Dad. All the staff at New Bradley Hall made the whole transition so smooth and welcomed him into his new home with empathy, smiles and laughter - we wouldn't want Dad to be anywhere else.