New Bradley Hall

Compton Drive, Off Steam Road, Kingswinford DY6 9NS
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9.9 38 Reviews
  • New Bradley Hall, Kingswinford
Part of Black Country Care, New Bradley Hall is a residential facility with extensive care expertise where residents' physical and mental health are the priority for the professional and friendly staff team. The home provides 24-hour care and support and respite care is also available.

Located in delightful and extensive grounds in Kingswinford, the home consists of thirty-one en-suite rooms which offer comfortable living for residents.
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Care Provided by New Bradley Hall

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 66 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1187 – £1418
  • Self-Funded Residential Dementia Care: £1187 – £1418

We have 3 prices as shown above and this will be based on assessment.
All fees include all care needs, food, rent, the only extra's are hairdressing & chiropody

These prices are only a guideline, please contact New Bradley Hall to find out the exact price for your requirements.

Contact New Bradley Hall to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact New Bradley Hall to confirm what's included and get a personalised quote:

Good to Know

Owner

  • Black Country Housing Group Ltd
  • Privately Owned

Person in Charge

  • Lynn Campini (Manager)

Local Authority / Social Services

Admission Information

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2018
  • Last Refurbishment: 2023
  • Number of floors: 3

Room Information

  • Single Rooms (66)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (66)

Visiting

  • Visiting at any time, however they do have protected mealtimes

Parking

  • 2 main car parks with disabled parking available

New Bradley Hall Reviews (38)

9.9

New Bradley Hall has a Review Score of 9.9 (9.937) out of 10, based on 24 reviews in the last 2 years.
Over all time New Bradley Hall has 38 reviews.

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Review from Meghan G (Granddaughter of Resident) published on 12 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would like to thank everyone at New Bradley Hall for taking care of my grandad.
Everyone was always so kind and supportive and always with a smile. Nothing was ever to much trouble for anyone. When he was able to, grandad loved having a chat with the staff, talking about days gone by and a laugh
and a joke he felt part of their family.
As his health declined they made sure he was always included with anything that was going on even though it was difficult for him to communicate. He could still watch and listen with a smile on his face.
Visiting was never a problem either in his lovely clean room overlooking the entrance or in the lounge with other residents, where there was always something going on.
Grandad had been in a much smaller home prior to New Bradley Hall and only moved due to needing extra support, he was very sad to leave that home and worried a larger home would not be as good or personal. It didn't take long to find out how good New Bradley Hall was.
Reply from Lynn Campini, Registered Manager at New Bradley HallHi Meghan Its lovely to hear that you are happy with grandad's move to New Bradley Hall. It is a big change and can be unsettling. Thank you for giving us such a wonderful review.

Kind rregards
Lynn
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Review from Ian L (Stepson of Resident) published on 12 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
very supportive care by professional caring staff, nothing too much trouble, treated with dignity and respect, allowing him to maintain his independence as far as circumstances will allow and maintaining his interest in his hobbies
Reply from Lynn Campini, Registered Manager at New Bradley HallThank you Ian for taking the time to give us a review. We are extremely grateful. Your kind words will be passed to our staff.

Kind regards
Lynn
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Review from Melanie G (Daughter-in-law of Resident) published on 30 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father in law had excellent care from New Bradley Hall from the day he arrived right up until his passing in October. Nothing at all was too much trouble for any member of staff whether it was a senior, a carer, or the special ladies who cleaned his room and put his clothes away for him. Everybody
could not have made him anymore comfortable, always with a smile and time for a conversation.
When we arrived on his first day and he was taken to his room, I will never forget the look on his face when he saw that he had his own small bathroom, to him that was luxury.
As his health declined and he was unable to get about himself, he was still included in everything that went on either in the main lounge or being taken in a wheelchair to their cinema room or other function rooms for the family quiz nights or other gatherings.
He was included in everything that went on, that was down to all the staff being so special, and making him feel special.
Thank you so much New Bradley Hall XXX
Reply from Lynn Campini, Registered Manager at New Bradley HallHi Melanie
Thank you so much for your kind words, it really is appreciated. We really value the feedback that we receive good or bad to ensure we can continue to make New Bradley Hall a wonderful home to live. I hope you and family are well. Thank you again Melanie.
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Review from John H (Son of Resident) published on 22 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I just want to say how grateful I am for the wonderful care my father receives at this home. The staff are incredibly kind, friendly, and patient - you can really tell they care about the residents. It means so much to know he's surrounded by people who look after him with genuine warmth.
The care itself
is excellent. The team always takes the time to make sure he's comfortable and happy, and they do it all with such compassion.
The rooms are lovely - bright, clean, and welcoming - and the whole place is kept spotless. It really feels like a safe, comforting environment.
I would happily and confidently recommend this care home to anyone. Knowing my father is being so well cared for brings me so much comfort, and I'm truly thankful for everything the staff do.
Reply from Lynn Campini, Registered Manager at New Bradley HallHi John

Thank you for your lovely comments. We are very proud of New Bradley Hall and all our wonderful staff. To receive such positive comments is wonderful and I can assure you these will be passed to all staff. Thank you for taking the time to send this review, I'm truly very grateful.
Kind regards Lynn
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Review from Alison H (Daughter of Resident) published on 8 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
On visiting the care home to look around we were welcomed warmly and given a tour. NBH is quite large but felt homely and all the residents appeared well cared for. I worked for the NHS for 37 years and wanted the best care for my mother. The managers were very accommodating in agreeing to Mom going
earlier than planned due to a deterioration in her health. From the moment we stepped through the door we could tell that we had chosen the right place. All staff introduced themselves and were very friendly. We had contact with managers, reception staff, the maintenance man, housekeepers and carers. All had the same exemplary attitude in wanting to give the best care for Mom. The rooms are well appointed and there are plenty of activities going on. Staff ensured that Mom's safety was maintained at all times (as she was prone to falls). Unfortunately Mom was only there for a few weeks but I would not hesitate in recommending NBH to others looking for an excellent care home.
Reply from Lynn Campini, Registered Manager at New Bradley HallDear Alison
Thank you taking the time especially at this sad time to write such a wonderful review for New Bradley Hall. It is sad that om was not able to spend more time here, we had lots planned for her. I will ensure your wonderful comments are passed to all staff. Thanks again Alison for your kind words.
Kindest regards
Lynn
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Review from N P (Wife of Resident) published on 25 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband is in his third year in New Bradley Hall and during my very regular visits I see nothing but care, empathy, dignity and dedication towards the residents from all staff. It's lovely to see the strong bonds between them.
It is a welcoming place to visit with an uplifting atmosphere, all
visitors are greeted with smiles from staff, starting with the Receptionists and I feel part of the NBH family.
No one wants their loved ones in care but knowing how well my husband is cared for and treated at NBH makes it easier to bear.
Thank You All.
Reply from Lynn Campini, Registered Manager at New Bradley HallThank you for such a lovely review. It really is appreciated. Both hubby and your family are part of New Bradley Hall's extended family.
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Review from Elizabeth J (Daughter of Resident) published on 11 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad has been a resident at New Bradley Hall for 4 years now and I cannot speak highly enough about the staff who work there. I always know he is in safe hands which gives me great comfort, they are caring and professional and nothing is too much trouble for them. The staff are patient, supportive and
empathetic so I wouldn't want him to be anywhere else.
Reply from Lynn Campini, Registered Manager at New Bradley HallMany thanks Elizabeth for taking the time to send this review. Dad appears very happy here and we are so glad you are too. Kind regards
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Review from Jo B (Daughter of Resident) published on 10 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
A welcoming and homely environment, compassionate, caring, attentive staff, with a focus on residents individual needs and well being. Staff understand residents, maintaining dignity with personal care, health care and dietary needs are met with attention and sensitivity. The home is clean, well maintained
and safety measures are always in place to protect residents. Staff not only support residents but family and friends too, they are always willing to answer questions and provide updates.
Reply from Lynn Campini, Registered Manager at New Bradley HallMany thanks Jo. This is a great review, we are so very proud. Kind regards
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Review from William M (Brother of Resident) published on 10 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Brother has been a resident for almost 2 years now. He receives first class help and assistance including his medical requirements. If there is a local cre home better than this one I would like to hear about it.
Reply from Lynn Campini, Registered Manager at New Bradley HallWe believe we have a great team at New Bradley Hall, thank you for your kind words. Kind regards
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Review from H S (Sister of Resident) published on 10 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very happy for the care my brother is receiving at New Bradley Hall.
Receives good care given with dignity and care.
Always keeping me up dated if there is any problems with my brother.
Look after his welfare besides just the care.
Reply from Lynn Campini, Registered Manager at New Bradley HallThank you so very much. Thank you for taking the time to complete this review. Kind regards
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Review from Karen S (Daughter of Resident) published on 10 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum continues to be beautifuly looked after at New Bradley Hall.
The love and care she receives is heartwarming as is the care offered to all the residents which I see first hand whilst visiting.
They know everyone's little ways and preferences.
I could not be more pleased with my Mums care.
Reply from Lynn Campini, Registered Manager at New Bradley HallThis is lovely to hear Karen. Thank you so much. Kind regards
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Review from David J (Son of Resident) published on 10 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff at the home are kind, attentive and thoughtful and offer excellent care to the residents. The spaces are always very clean and the team communicates well with my Mom and our family. When you visit the home you are aware of the courteous way the staff talk to the residents.
Reply from Lynn Campini, Registered Manager at New Bradley HallThank you for your kind words. We really appreciate all feedback we receive. Kind regards
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Review from B M (Daughter of Resident) published on 9 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
No complaints at all about the care the team on top floor are great although dad's expensive Sanex shower gel we've been advised to get disappears very quickly in the night day staff aware and I've started locking it away. I was concerned about the cleaner last week on her hands and knees cleaning the
carpet on the hottest day of the year, she looked like she would pass out i'm sure it was her choice to do it, I'm just hoping it was! Since the lady has taken over entertainment residents are going out a lot more and doing more stuff in house as well. I think she particularly deserves a special mention although as a carer she was always one of the best. The herb garden is a lovely addition and I try to water them when I'm there all the work in the garden is an improvement, just a shame there's never anyone using it only us!! I cant give 5s below for a lot of things as not there sorry for a lot of it.The girls should be praised for working extra shifts due to sickness/staff shortages.
Reply from Lynn Campini, Registered Manager at New Bradley HallThank you for your smashing comments. We aim to do more work on the gardens, they are such an asset to New Bradley we need to be making the most of them. We are so very proud of all the staff we work with, all of them make New Bradley Hall a wonderful place to live and work. I will look into the issue around the shower gel !Kind regards
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Review from Kay T (Daughter of Resident) published on 9 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad has now been in New Bradley Hall for over 18months. All I can say the care he is given by all the staff is amazing and professional. As a family it makes it slightly easier knowing he is safe and well cared for. The staff keep us informed if they have any concerns and we can speak to them if we
have concerns. They not only care for the resident but for the family as well. Last month he went to the Armed Forces Day at Himley Hall and thoroughly enjoyed himself. Thanks to all the staff who took the residents and all the effort they put in to organise the trip.
Reply from Lynn Campini, Registered Manager at New Bradley HallThank you so much, we do always try to provide the best possible care, support and enjoyment to all our residents and their families. Your feedback means so very much. Kind regards
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Review from Tracey H (Daughter of Resident) published on 9 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother moved into New Bradley in January 2025 and settled straight away after a horrible experience in another care home. Every single member of staff is fantastic and everyone says hello and friendly. The rooms are great and spacious and cleaned daily. They have great events on regularly and
genuinely care about the residents. The food is varied and nutritious for residents. I couldnt rate this home high enough - exceptional. Thank you for caring for my mother.
Reply from Lynn Campini, Registered Manager at New Bradley HallThank you for your lovely words, they really do mean do much. Thank you for taking the time to send in this review. Kind regards
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Review from T B (Son of Resident) published on 9 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been residing at New Bradley Hall for several years, during this time the care she's received has been exceptional, all her needs have been met and her family's expectations have been surpassed giving great piece of mind to all.
Reply from Lynn Campini, Registered Manager at New Bradley HallThank you for your kind words. It has been our privilege to know and care for mom for the many years she has been living at New Bradley Hall. Thank you once again.
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Review from Sheridan C (Wife of Resident) published on 13 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband become a resident in February 2024. He has received the best care ever, by a dedicated, professional team of carers. One of the hardest things I have ever done in my life was to leave him in Bradley Hall but, from day one he has been comfortable and extremely well cared for. The staff have
kept me informed of any change in his behaviour or medication. The home is always spotlessly clean and his own room is comfortable and welcoming. He is always clean and his clothes carefully chosen to look smart.
Reply from Lynn Campini, Administration at New Bradley HallDear Sheridan, Firstly apologies for the lateness of my reply. Thank you so very much for your kind words, it really does mean a lot to all the staff here at New Bradley Hall. Both of you have become part of the family here. Kindest regards
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Review from Helen J (Daughter of Resident) published on 3 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mom was admitted to New Bradley Hall in January after being on the waiting list for a while. Placing a loved one in care is one of the toughest decisions anyone can make. The Management and team at New Bradley Hall were extremely supportive and nothing was too much trouble.
The staff are always
polite, friendly, caring and totally committed to the residents. Mom is settling into the home and each day gets a little easier for us as a family knowing she is looked after, safe and cared for by a wonderful team.
Reply from PAIGE BAKER, Administration at New Bradley HallThank you for your feedback. Mom does appear to be happy in New Bradley and we love having her here. Your feedback is lovely, I will make sure this is passed to all our staff. Thanks again.
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Review from K J (Daughter of Resident) published on 23 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mom moved in August 2024.
I find the home spotlessly clean, staff are very efficient and they are very kind. She's unsteady on her feet and all care is taken to prevent her falling and if she does, she's picked up, checked over and if necessary an ambulance is called. I rest better because I know
she is well looked after. They have plenty of activities and at Christmas, she was taken out to lunch a couple of times.
People are treated with dignity and respect. I feel we were lucky to get her a place here.
Reply from Lynn Campini, Registered Manager at New Bradley HallThank you for your lovely words. Mom seems to be enjoying the activities, she is always keen to take part. She has made friends with several other residents and seems very happy in her new home. Thanks again. Kind regards.
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Review from W V (Husband of Resident) published on 26 June 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife has now been in the home for 5.5 years during which time she has gradually deteriorated with Alzheimer's. She is treated with the utmost dignity by all the carers whom she loves although not able to communicate with verbally. She is kept spotlessly clean and also fed her liquidised meals by
them. I am well looked after when I visit and am kept informed if she has any slight change in health or medication. I can well recommend this home to anyone who is trying to find a home for loved ones.
Reply from Lynn Campini, Registered Manager at New Bradley HallThank you for your kind comments. We have seen many changes with your lovely wife and it is always good to know we are able to meet both her needs and your expectations. Thank you so much
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Current Review Score: 9.9 (9.937)

Overview of Review Score

The Review Score of 9.9 (9.937) out of 10 for New Bradley Hall is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 24 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 24 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.937 for New Bradley Hall is calculated as follows: ( (270 Excellents x 5) + (14 Goods x 4) + (1 Very Poors x 1) ) ÷ 285 Ratings = 4.937
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for New Bradley Hall is based on 24 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2, which has been reached with 24 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 24 Oct 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

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Frequently Asked Questions about New Bradley Hall

What types of Care is New Bradley Hall registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does New Bradley Hall have?

There are 66 Single Rooms.

What are the Facilities & Services at New Bradley Hall?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is New Bradley Hall to the centre of Kingswinford?

0.3 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact New Bradley Hall to verify any information. View our terms and conditions. New Bradley Hall has an Enhanced Service - more info.