New Bradley Hall

I like the space the residents have to roam the corridors and the general space they try to space them out and make separate seating areas. I went on my first holiday last week without my husband and was very happy to leave him in safe hands I did not worry that is worth everything. Nothing is perfect in a care home but my husband is happy with his care and yes I would recommend New Bradley Hall and would be happy to talk to anyone who is thinking of useing your care home

My 98yo mother was a resident at NBH for the last 4 1/2 yrs until her recent passing. After a settling in period, mum actually came to belive NBH was her own home. Returning after a day out could be a challenge however, with mums dementia. But nothing was ever too much trouble for staff who welcomed her back with a greeting, tea and kindness. Mum was always well cared for and loved by all staff who I saw her with. I was delighted to see many members of staff at mums funeral, noticeably shaken and paying their last respects. Thank you so much to all at NBH, what a stirling effort for mums last few years.

Wonderful, friendly, kind and responsive staff. Great environment both inside and outside the home. Big garden to relax in. Lots of activities organised. Couldn't wish for a better place for my mum to be cared in.

Mum has been in New Bradley Hall since the end of October 2025. We are so pleased to have managed to get her into here. I would suggest the reality is better than the (excellent) reputation. Staff and management are wonderful and mum seems a different person now much better demeanor and very well looked after generally. Facilities are great as well.

I'm very happy to leave my mother in their care.

We found New Bradley Hall an excellent care home. It is extremely well run and the staff really looked after our dad as if he were a family member. They catered for his needs and showed great kindness for which we were all grateful. Staff at all levels, including care, cleaning and laundry all took the time to talk to dad, while delivering excellent service. We never met the catering staff but the food was of a high standard. The care staff kept us informed if there was anything they felt needed drawing to our attention but at all times we were reassured by their high standards and concern for the well-being of dad. We are very thankful to the staff and management of New Bradley Hall. We couldn't recommend them more highly.

Excellent service provided by the care home. My mum has been unwell of late but the service provided by New Bradley Care home has been second to none. Mother has been looked after really well by all of the care staff.

Grandad had been in a much smaller home prior to New Bradley Hall and only moved due to needing extra support, he was very sad to leave that home and worried a larger home would not be as good or personal. It didn't take long to find out how good New Bradley Hall was.

very supportive care by professional caring staff, nothing too much trouble, treated with dignity and respect, allowing him to maintain his independence as far as circumstances will allow and maintaining his interest in his hobbies

Thank you so much New Bradley Hall XXX

I would happily and confidently recommend this care home to anyone. Knowing my father is being so well cared for brings me so much comfort, and I'm truly thankful for everything the staff do.

On visiting the care home to look around we were welcomed warmly and given a tour. NBH is quite large but felt homely and all the residents appeared well cared for. I worked for the NHS for 37 years and wanted the best care for my mother. The managers were very accommodating in agreeing to Mom going earlier than planned due to a deterioration in her health. From the moment we stepped through the door we could tell that we had chosen the right place. All staff introduced themselves and were very friendly. We had contact with managers, reception staff, the maintenance man, housekeepers and carers. All had the same exemplary attitude in wanting to give the best care for Mom. The rooms are well appointed and there are plenty of activities going on. Staff ensured that Mom's safety was maintained at all times (as she was prone to falls). Unfortunately Mom was only there for a few weeks but I would not hesitate in recommending NBH to others looking for an excellent care home.

Thank You All.

Dad has been a resident at New Bradley Hall for 4 years now and I cannot speak highly enough about the staff who work there. I always know he is in safe hands which gives me great comfort, they are caring and professional and nothing is too much trouble for them. The staff are patient, supportive and empathetic so I wouldn't want him to be anywhere else.

A welcoming and homely environment, compassionate, caring, attentive staff, with a focus on residents individual needs and well being. Staff understand residents, maintaining dignity with personal care, health care and dietary needs are met with attention and sensitivity. The home is clean, well maintained and safety measures are always in place to protect residents. Staff not only support residents but family and friends too, they are always willing to answer questions and provide updates.

My Brother has been a resident for almost 2 years now. He receives first class help and assistance including his medical requirements. If there is a local cre home better than this one I would like to hear about it.

Look after his welfare besides just the care.

I could not be more pleased with my Mums care.

The staff at the home are kind, attentive and thoughtful and offer excellent care to the residents. The spaces are always very clean and the team communicates well with my Mom and our family. When you visit the home you are aware of the courteous way the staff talk to the residents.

No complaints at all about the care the team on top floor are great although dad's expensive Sanex shower gel we've been advised to get disappears very quickly in the night day staff aware and I've started locking it away. I was concerned about the cleaner last week on her hands and knees cleaning the carpet on the hottest day of the year, she looked like she would pass out i'm sure it was her choice to do it, I'm just hoping it was! Since the lady has taken over entertainment residents are going out a lot more and doing more stuff in house as well. I think she particularly deserves a special mention although as a carer she was always one of the best. The herb garden is a lovely addition and I try to water them when I'm there all the work in the garden is an improvement, just a shame there's never anyone using it only us!! I cant give 5s below for a lot of things as not there sorry for a lot of it.The girls should be praised for working extra shifts due to sickness/staff shortages.