





Part of Black Country Care, New Bradley Hall is a residential facility with extensive care expertise where residents' physical and mental health are the priority for the professional and friendly staff team. The home provides 24-hour care and support and respite care is also available.
Located in delightful and extensive grounds in Kingswinford, the home consists of thirty-one en-suite rooms which offer comfortable living for residents.
Care Provided by New Bradley Hall
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 66 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
All fees include all care needs, food, rent, the only extra's are hairdressing & chiropody
The price(s) shown are provided by the care home. Contact New Bradley Hall for full pricing details and T&Cs.
Contact New Bradley Hall to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Owner
- Black Country Housing Group Ltd
- Private Owned
Person in charge
- Lynn Campini (Manager)
Local Authority / Social Services
Admission Information
- Ages 60+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2018
- Last Refurbishment: 2023
- Number of floors: 3
Room Information
- Single Rooms (66)
- Single Rooms with ensuite Wet Room (66)
Visiting
- Visiting at any time, however they do have protected mealtimes
Parking
- 2 main car parks with disabled parking available
New Bradley Hall Reviews (45)
New Bradley Hall has a Review Score of 9.9 (9.932) out of 10, based on 26 reviews in the last 2 years.
Over all time New Bradley Hall has 45 reviews.
Dad has now been in New Bradley Hall for over 18months. All I can say the care he is given by all the staff is amazing and professional. As a family it makes it slightly easier knowing he is safe and well cared for. The staff keep us informed if they have any concerns and we can speak to them if we have concerns. They not only care for the resident but for the family as well. Last month he went to the Armed Forces Day at Himley Hall and thoroughly enjoyed himself. Thanks to all the staff who took the residents and all the effort they put in to organise the trip.
Thank you so much, we do always try to provide the best possible care, support and enjoyment to all our residents and their families. Your feedback means so very much. Kind regards
My mother moved into New Bradley in January 2025 and settled straight away after a horrible experience in another care home. Every single member of staff is fantastic and everyone says hello and friendly. The rooms are great and spacious and cleaned daily. They have great events on regularly and genuinely care about the residents. The food is varied and nutritious for residents. I couldnt rate this home high enough - exceptional. Thank you for caring for my mother.
Thank you for your lovely words, they really do mean do much. Thank you for taking the time to send in this review. Kind regards
My mother has been residing at New Bradley Hall for several years, during this time the care she's received has been exceptional, all her needs have been met and her family's expectations have been surpassed giving great piece of mind to all.
Thank you for your kind words. It has been our privilege to know and care for mom for the many years she has been living at New Bradley Hall. Thank you once again.
My husband become a resident in February 2024. He has received the best care ever, by a dedicated, professional team of carers. One of the hardest things I have ever done in my life was to leave him in Bradley Hall but, from day one he has been comfortable and extremely well cared for. The staff have kept me informed of any change in his behaviour or medication. The home is always spotlessly clean and his own room is comfortable and welcoming. He is always clean and his clothes carefully chosen to look smart.
Dear Sheridan, Firstly apologies for the lateness of my reply. Thank you so very much for your kind words, it really does mean a lot to all the staff here at New Bradley Hall. Both of you have become part of the family here. Kindest regards
The staff are always polite, friendly, caring and totally committed to the residents. Mom is settling into the home and each day gets a little easier for us as a family knowing she is looked after, safe and cared for by a wonderful team.
Thank you for your feedback. Mom does appear to be happy in New Bradley and we love having her here. Your feedback is lovely, I will make sure this is passed to all our staff. Thanks again.
I find the home spotlessly clean, staff are very efficient and they are very kind. She's unsteady on her feet and all care is taken to prevent her falling and if she does, she's picked up, checked over and if necessary an ambulance is called. I rest better because I know she is well looked after. They have plenty of activities and at Christmas, she was taken out to lunch a couple of times.
People are treated with dignity and respect. I feel we were lucky to get her a place here.
Thank you for your lovely words. Mom seems to be enjoying the activities, she is always keen to take part. She has made friends with several other residents and seems very happy in her new home. Thanks again. Kind regards.
My wife has now been in the home for 5.5 years during which time she has gradually deteriorated with Alzheimer's. She is treated with the utmost dignity by all the carers whom she loves although not able to communicate with verbally. She is kept spotlessly clean and also fed her liquidised meals by them. I am well looked after when I visit and am kept informed if she has any slight change in health or medication. I can well recommend this home to anyone who is trying to find a home for loved ones.
Thank you for your kind comments. We have seen many changes with your lovely wife and it is always good to know we are able to meet both her needs and your expectations. Thank you so much
New Bradley Hall is a wonderful care home which I can’t praise highly enough. The Manager and every member of staff are so professional and treat everyone with kindness and dignity.
Thank you so much for the care and support given to my friend, it’s comforting to know she’s in such good hands.
Thank you so much for your lovely words. We really appreciate your feedback. Kindest regards.
Lovely, consistent staff that genuinely care. Clean and modern facility. Doesn’t have the feel of your traditional care home, more hotel than care home.
Thank you for your very positive comments. We are very proud of New Bradley Hall. Kindest regards.
After visiting quite a few nursing homes/care homes and calling them to see how I was treated, I opted for New Bradley Hall. It is fabulous in so many ways. Firstly, the building itself is new, clean, homely and huge. The residents have plenty of space and the rooms and furniture are immaculate. The staff are so welcoming as soon as you enter and go the extra mile to make your relative feel cared for, secure and happy. I cannot thank them all enough for all that they do for Mom.
Thank you so much Louise. We really appreciate your feedback. Kindest regards.
My lovely dad moved into New Bradley Hall in November 2023 to start his next chapter. He has settled really well, and he is so happy and contented and very well looked after. He always looks smart (just as Mom did), and we as a family can now relax and enjoy quality time with Dad. All the staff at New Bradley Hall made the whole transition so smooth and welcomed him into his new home with empathy, smiles and laughter - we wouldn't want Dad to be anywhere else.
Thank you for your lovely review. Dad always has a smile on his face and really seems to enjoy being with us at New Bradley Hall.
In December my Wife had her 81st Birthday and her room was decorated by the carers who put it together to buy her a present. Also, the following day was our Diamond Wedding Anniversary (60 years) for which we were made very welcome. The Home makes my wife very comfortable and always takes care to choose matching clothes for her and helps by applying a little make-up when possible. There is entertainment available on a fairly regular basis whether this is by their own staff or suitable entertainers from outside.
I am kept informed about any little changes in her health or condition and she has regular access to doctors. All the staff are very friendly and you get a family atmosphere from it.
Many thanks for your kind words. It is our pleasure to care for and support such a lovely lady. Kindest regards.
My father has been living in New Bradley Hall for 9 months and I am so pleased with the care he receives. He suffers from dementia and the staff are really professional and understanding of his condition. The staff are kind and friendly and I feel involved appropriately in decisions relating to dads care. The facilities are excellent, clean and modern.
Thank you so much for your lovely words Jan. We really appreciate any feedback.
All staff at the home are excellent, the care outstanding, and the receptionist is always very helpful. The home is outstanding. My mom is very happy, nothing is too much trouble. My mom and her needs are always met, and the staff are very professional and caring.
Dear Jayne, many thanks for your feedback. I will ensure all staff are given your thanks and lovely comments. Kindest regards.
There are no words to say how relieved I am that my dad is now in this care home. All the staff from management right down to cleaning staff are excellent. The care he receives has been second to none, nothing is too much trouble. Dad is always clean, well presented and treated with dignity. Everyone does their best to interact with dad and encourage him to join in the activities they have on but if he doesn’t want to one day they are just as happy to sit and have a little chat with him. They have lovely gardens and gardening was a big passion of dads. The carers find time to take him out, have a walk around, sit on one of the benches or have even let him do some seed potting. I go most days to visit and never made to feel like I am in the way. I won’t name names in case I miss anyone out but all the staff members on the ground floor I can’t thank you enough for your kindness to dad and the support you have given me. I would recommend New Bradley Hall 100%
Thank you Karen. Dad has settled so well and is already proving a great character who brightens up our day. Your feedback is always welcome good or bad. Thanks again Karen.
The staff have also been so kind to me and my family. They all took great delight in helping to celebrate Mum's recent, rather large, birthday.
Thank you Gloria for your lovely comments. I will ensure all staff are given your feedback and thanks.
The care which Mum has received over the past 2 years has been first-class. The home always appears spotless and fresh. Communication with care staff and management is excellent. Mum was admitted during the pandemic and so external activities were restricted. These activities are beginning to open up and hopefully Mum will be able to get out more between family visits.
Hi Alison. Your kind comments are very appreciated and will be passed to all staff. We have lots of new activities in the pipeline and any suggestions are greatly received.
My aunt remains happy and smiling despite advanced dementia.
The carers are simply first class and always friendly towards the visitors.
Thank you Mark for your great feedback. She is and has always been a joy to support and care for.
We are very grateful for all the care she is receiving and are amazed by how well she is doing.
We are so glad mother-in-law has settled, we feel she has and has made a few friends too. We will continue to do the very best we can.
Thank you, your comments are really appreciated.
The place is spotless and they have so much patience with the residents that there is always something going on.
Hello Samantha. Thank you so much for your lovely comments, they really are appreciated. We believe New Bradley Hall is a lovely home with lovely caring staff so it is always reassuring when we receive positive comments.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 30 June 2026Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
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