New Bradley Hall

Dad has now been in New Bradley Hall for over 18months. All I can say the care he is given by all the staff is amazing and professional. As a family it makes it slightly easier knowing he is safe and well cared for. The staff keep us informed if they have any concerns and we can speak to them if we have concerns. They not only care for the resident but for the family as well. Last month he went to the Armed Forces Day at Himley Hall and thoroughly enjoyed himself. Thanks to all the staff who took the residents and all the effort they put in to organise the trip.

My mother moved into New Bradley in January 2025 and settled straight away after a horrible experience in another care home. Every single member of staff is fantastic and everyone says hello and friendly. The rooms are great and spacious and cleaned daily. They have great events on regularly and genuinely care about the residents. The food is varied and nutritious for residents. I couldnt rate this home high enough - exceptional. Thank you for caring for my mother.

My mother has been residing at New Bradley Hall for several years, during this time the care she's received has been exceptional, all her needs have been met and her family's expectations have been surpassed giving great piece of mind to all.

My husband become a resident in February 2024. He has received the best care ever, by a dedicated, professional team of carers. One of the hardest things I have ever done in my life was to leave him in Bradley Hall but, from day one he has been comfortable and extremely well cared for. The staff have kept me informed of any change in his behaviour or medication. The home is always spotlessly clean and his own room is comfortable and welcoming. He is always clean and his clothes carefully chosen to look smart.

The staff are always polite, friendly, caring and totally committed to the residents. Mom is settling into the home and each day gets a little easier for us as a family knowing she is looked after, safe and cared for by a wonderful team.

People are treated with dignity and respect. I feel we were lucky to get her a place here.

My wife has now been in the home for 5.5 years during which time she has gradually deteriorated with Alzheimer's. She is treated with the utmost dignity by all the carers whom she loves although not able to communicate with verbally. She is kept spotlessly clean and also fed her liquidised meals by them. I am well looked after when I visit and am kept informed if she has any slight change in health or medication. I can well recommend this home to anyone who is trying to find a home for loved ones.

Thank you so much for the care and support given to my friend, it’s comforting to know she’s in such good hands.

Lovely, consistent staff that genuinely care. Clean and modern facility. Doesn’t have the feel of your traditional care home, more hotel than care home.

After visiting quite a few nursing homes/care homes and calling them to see how I was treated, I opted for New Bradley Hall. It is fabulous in so many ways. Firstly, the building itself is new, clean, homely and huge. The residents have plenty of space and the rooms and furniture are immaculate. The staff are so welcoming as soon as you enter and go the extra mile to make your relative feel cared for, secure and happy. I cannot thank them all enough for all that they do for Mom.

My lovely dad moved into New Bradley Hall in November 2023 to start his next chapter. He has settled really well, and he is so happy and contented and very well looked after. He always looks smart (just as Mom did), and we as a family can now relax and enjoy quality time with Dad. All the staff at New Bradley Hall made the whole transition so smooth and welcomed him into his new home with empathy, smiles and laughter - we wouldn't want Dad to be anywhere else.

I am kept informed about any little changes in her health or condition and she has regular access to doctors. All the staff are very friendly and you get a family atmosphere from it.

My father has been living in New Bradley Hall for 9 months and I am so pleased with the care he receives. He suffers from dementia and the staff are really professional and understanding of his condition. The staff are kind and friendly and I feel involved appropriately in decisions relating to dads care. The facilities are excellent, clean and modern.

All staff at the home are excellent, the care outstanding, and the receptionist is always very helpful. The home is outstanding. My mom is very happy, nothing is too much trouble. My mom and her needs are always met, and the staff are very professional and caring.

There are no words to say how relieved I am that my dad is now in this care home. All the staff from management right down to cleaning staff are excellent. The care he receives has been second to none, nothing is too much trouble. Dad is always clean, well presented and treated with dignity. Everyone does their best to interact with dad and encourage him to join in the activities they have on but if he doesn’t want to one day they are just as happy to sit and have a little chat with him. They have lovely gardens and gardening was a big passion of dads. The carers find time to take him out, have a walk around, sit on one of the benches or have even let him do some seed potting. I go most days to visit and never made to feel like I am in the way. I won’t name names in case I miss anyone out but all the staff members on the ground floor I can’t thank you enough for your kindness to dad and the support you have given me. I would recommend New Bradley Hall 100%

The staff have also been so kind to me and my family. They all took great delight in helping to celebrate Mum's recent, rather large, birthday.

The care which Mum has received over the past 2 years has been first-class. The home always appears spotless and fresh. Communication with care staff and management is excellent. Mum was admitted during the pandemic and so external activities were restricted. These activities are beginning to open up and hopefully Mum will be able to get out more between family visits.

The carers are simply first class and always friendly towards the visitors.

We are very grateful for all the care she is receiving and are amazed by how well she is doing.

The place is spotless and they have so much patience with the residents that there is always something going on.