New Bradley Hall

Compton Drive, Off Steam Road, Kingswinford DY6 9NS
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9.9 33 Reviews
  • New Bradley Hall, Kingswinford
Part of Black Country Care, New Bradley Hall is a residential facility with extensive care expertise where residents' physical and mental health are the priority for the professional and friendly staff team. The home provides 24-hour care and support and respite care is also available.

Located in delightful and extensive grounds in Kingswinford, the home consists of thirty-one en-suite rooms which offer comfortable living for residents.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 66 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1187 – £1418
  • Self-Funded Residential Dementia Care: £1187 – £1418

We have 3 prices as shown above and this will be based on assessment.
All fees include all care needs, food, rent, the only extra's are hairdressing & chiropody

These prices are only a guideline, please contact New Bradley Hall to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Black Country Housing Group Ltd

Person in charge

  • Lynn Campini (Manager)

Local Authority / Social Services

Admission Criteria

  • Open referral
  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2018
  • Last Refurbishment: 2023
  • Number of floors: 3

Room Information

  • Single Rooms (66)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (66)

Visiting

  • Visiting at any time, however they do have protected mealtimes

Parking

  • 2 main car parks with disabled parking available

New Bradley Hall Reviews (33)

9.9

New Bradley Hall has a Review Score of 9.9 (9.920) out of 10, based on 19 reviews in the last 2 years.
Over all time New Bradley Hall has 33 reviews.

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Total of 33, showing 21-33
Review from Jan S (Daughter of Resident) published on 13 January 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father has been living in New Bradley Hall for 9 months and I am so pleased with the care he receives. He suffers from dementia and the staff are really professional and understanding of his condition. The staff are kind and friendly and I feel involved appropriately in decisions relating to dads
care. The facilities are excellent, clean and modern.
Reply from Lynn Campini, Registered Manager at New Bradley Hall

Thank you so much for your lovely words Jan. We really appreciate any feedback.

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Review from Jayne T (Daughter of Resident) published on 18 October 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
All staff at the home are excellent, the care outstanding, and the receptionist is always very helpful. The home is outstanding. My mom is very happy, nothing is too much trouble. My mom and her needs are always met, and the staff are very professional and caring.
Reply from Lynn Campini, Registered Manager at New Bradley Hall

Dear Jayne, many thanks for your feedback. I will ensure all staff are given your thanks and lovely comments. Kindest regards.

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Review from Karen J (Daughter of Resident) published on 21 August 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
There are no words to say how relieved I am that my dad is now in this care home. All the staff from management right down to cleaning staff are excellent. The care he receives has been second to none, nothing is too much trouble. Dad is always clean, well presented and treated with dignity. Everyone
does their best to interact with dad and encourage him to join in the activities they have on but if he doesn’t want to one day they are just as happy to sit and have a little chat with him. They have lovely gardens and gardening was a big passion of dads. The carers find time to take him out, have a walk around, sit on one of the benches or have even let him do some seed potting. I go most days to visit and never made to feel like I am in the way. I won’t name names in case I miss anyone out but all the staff members on the ground floor I can’t thank you enough for your kindness to dad and the support you have given me. I would recommend New Bradley Hall 100%
Reply from Lynn Campini, Registered Manager at New Bradley Hall

Thank you Karen. Dad has settled so well and is already proving a great character who brightens up our day. Your feedback is always welcome good or bad. Thanks again Karen.

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Review from Gloria J (Daughter of Resident) published on 10 August 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
New Bradley Hall is a lovely Care Home. My Mum has been there for two years and has always been treated with compassion and dignity and recieved over and above the care she needed. Senior Carers have always rung me to keep me informed on any medical matters. When visiting was difficult due to covid
it was a relief to know that Mum had 24 hour friendly support and delicious food.
The staff have also been so kind to me and my family. They all took great delight in helping to celebrate Mum's recent, rather large, birthday.
Reply from Lynn Campini, Registered Manager at New Bradley Hall

Thank you Gloria for your lovely comments. I will ensure all staff are given your feedback and thanks.

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Review from Mark D (Nephew of Resident) published on 5 August 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
An excellent care home offering superb care in quality accommodation.
My aunt remains happy and smiling despite advanced dementia.
The carers are simply first class and always friendly towards the visitors.
Reply from Lynn Campini, Registered Manager at New Bradley Hall

Thank you Mark for your great feedback. She is and has always been a joy to support and care for.

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Review from Alison B (Daughter of Resident) published on 5 August 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care which Mum has received over the past 2 years has been first-class. The home always appears spotless and fresh. Communication with care staff and management is excellent. Mum was admitted during the pandemic and so external activities were restricted. These activities are beginning to open up
and hopefully Mum will be able to get out more between family visits.
Reply from Lynn Campini, Registered Manager at New Bradley Hall

Hi Alison. Your kind comments are very appreciated and will be passed to all staff. We have lots of new activities in the pipeline and any suggestions are greatly received.

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Review from Samantha M (Niece of Resident) published on 4 August 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Everyone is so caring and helpful, my aunt wouldn't still be with us if it wasn't for the marvelous care she gets at New Bradley Hall.
The place is spotless and they have so much patience with the residents that there is always something going on.
Reply from Lynn Campini, Registered Manager at New Bradley Hall

Hello Samantha. Thank you so much for your lovely comments, they really are appreciated. We believe New Bradley Hall is a lovely home with lovely caring staff so it is always reassuring when we receive positive comments.

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Review from Beverley B (Daughter-in-law of Resident) published on 4 August 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mother-in-law has been a resident for three months now, and has settled in very well. She loves all the activities they do.
We are very grateful for all the care she is receiving and are amazed by how well she is doing.
Reply from Lynn Campini, Registered Manager at New Bradley Hall

Hi Beverley
We are so glad mother-in-law has settled, we feel she has and has made a few friends too. We will continue to do the very best we can.
Thank you, your comments are really appreciated.

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Review from Annemarie T (Daughter of Resident) published on 20 December 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very good care home where staff are always helpful and welcoming. Mot mother is very well looked after and cared for with dignity. she has been supported through some difficult times. Mum has been there 3 years and my family and I couldn't have coped without the care and support provided by New Bradley
Hall.
In summary: friendly and professional.
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Review from Karen A (Daughter of Resident) published on 1 December 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
New Bradley Hall is an excellent care home in all aspects. My Mum has been there for 2 years and we have never had any reason to complain about anything. All members of the staff are very kind, caring and friendly but also very professional. The staff not only look after mum but they are always very
kind and caring to all the family and they take an interest in our family. They are all very approachable and communication is excellent, they always keep us updated. Mum has a lovely room with lots of her belongings, she has an ensuite, television and fridge in her room, everywhere is always very clean. The meals are excellent, there is always a choice, and on her birthday they made a cake and she was given a gift. There are always lots of different activities taking place. My mum is very happy, it was a hard decision to make but everyone at New Bradley Hall through their kindness and caring has helped us cope as a family especially through these difficult Covid times. We cannot thank them enough.
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Review from Jan S (Daughter of Resident) published on 17 March 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad moved into New Bradley Hall in January 2019 when it was no longer safe for him to remain in his own home. Dad was living with dementia. Dad settled in straight away and was made to feel so welcome by all the staff and residents. During his time at New Bradley Hall, dad was treated as an individual,
he was stimulated mentally and physically, was treated with dignity and respect and nothing was ever too much trouble for the staff. Sadly, dad passed away in January 2020 aged 90, while still at New Bradley Hall. In his last few weeks, dad had exceptional care from all of the staff. I cannot praise them enough for how they cared for him, especially in his last few days. I am so happy that dad spent his last year in New Bradley Hall surrounded by lovely people, who genuinely cared, and in beautiful surroundings. Both the manager and deputy manager attended dad's funeral.
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Review from Reginald M (Husband of Resident) published on 26 November 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife settled in very quickly and she is happier there than she was at home for the last year. She is happy with the stimulation and routine she receives and is happy with the staff. Management is very good, proactive and deals with any complaints or observations promptly and efficiently. If my wife
is happy, I'm happier.
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Review from Sally H (Daughter of Resident) published on 21 June 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
There is a happy atmosphere in the home and I feel mum is always treated as an individual. The staff go out of their way to give that little extra, such as taking a group to Chruch, which is of great comfort to mum. A lot of thought goes into providing a wide range of activities including cooking, choir
practice, exercise and quizzes. Family are always made very welcome and I feel I have made new friends as well as mum.
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Current Review Score: 9.9 (9.920)

Overview of Review Score

The Review Score of 9.9 (9.920) out of 10 for New Bradley Hall is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 19 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.920 for New Bradley Hall is calculated as follows: ( (211 Excellents x 5) + (14 Goods x 4) + (1 Very Poors x 1) ) ÷ 226 Ratings = 4.92
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for New Bradley Hall is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2, which has been reached with 19 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 24 Oct 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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