234 Hydes Road, West Bromwich, B71 2ED
View Full Details of Allerton CourtNothing was ever too much trouble for the staff working with my grandad during his stay at Allerton Court. It took a lot for grandad to come to terms with moving into a home and they put him at ease immediately (as did they with the rest of the family). They made reasonable adjustments to suit his needs and ensure he was comfortable and happy. More impressed they listened to his wishes and feelings and incorporated them into his care planning consistently. Grandad has since moved on from this provision but they have continued to support with anything needed to make sure Grandad is happy and safe and for this we are so grateful. Two members of staff in particular have gone above and beyond their job description and we are so grateful for all of the support and compassion shown. I just wished other placements had staff with their level of person-centred empathetic care and respect . Thank you for being so helpful and caring.
Welcoming and clean environment with staff who show great care and consideration toward the residents. They are responsive to requests to ensure food and drink are culturally appropriate. They also very kindly printed pictures I emailed to them and put together a memory book from a recent holiday for my brother who suffers from dementia. Very pleased with the care they provide here.
Nothing was ever too much trouble for the staff working with my grandad during his stay at Allerton Court. It took a lot for grandad to come to terms with moving into a home and they put him at ease immediately (as did they with the rest of the family). They made reasonable adjustments to suit his needs and ensure he was comfortable and happy. More impressed they listened to his wishes and feelings and incorporated them into his care planning consistently. Grandad has since moved on from this provision but they have continued to support with anything needed to make sure Grandad is happy and safe and for this we are so grateful. Two members of staff in particular have gone above and beyond their job description and we are so grateful for all of the support and compassion shown. I just wished other placements had staff with their level of person-centred empathetic care and respect . Thank you for being so helpful and caring.
Welcoming and clean environment with staff who show great care and consideration toward the residents. They are responsive to requests to ensure food and drink are culturally appropriate. They also very kindly printed pictures I emailed to them and put together a memory book from a recent holiday for my brother who suffers from dementia. Very pleased with the care they provide here.