Allerton Court

234 Hydes Road, West Bromwich B71 2ED
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8.2 3 Reviews
  • Allerton Court, West Bromwich
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Care Provided

Type of Service

    Residential Home
  • For a maximum of 48 Service Users

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Good to Know

Person in charge

  • Stuart Holyhead (Manager)

Local Authority / Social Services

Admission Criteria

  • Younger PH residents in Dartmouth Court
  • Ages 65+

Room Information

  • Single Rooms (48)
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Allerton Court Reviews (3)

8.2

Allerton Court has a Review Score of 8.2 (8.208) out of 10, based on 2 reviews in the last 2 years.
Over all time Allerton Court has 3 reviews.

Overall Experience
  • 3
  • 0
  • 0
  • 0
  • 0
Date Published
  • 3
  • 2
  • 2
  • 2
  • 1
Reviewer Connection to Allerton Court
  • 1
  • 1
  • 1
Total of 3, showing 1-3
Review from Janet C (Daughter of Resident) published on 22 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mom moved into Allerton Court in May of this year, understandably she was very apprehensive and to be honest so was I. I had carefully selected Allerton Court and was aware that it was excellent care home, it was clean and well maintained and every one that I spoke to was lovely. However, it was
still a leap of faith because it was such a big change for Mom.
It was immediately apparent that the level of care was second to none, the staff were friendly and welcoming and immediately put my mom at ease. The staff take the time to ensure that the individual care for each resident is of the highest standard.
The professionalism shines through, the staff are always ready to discuss any queries you may have and always put mom's welfare and happiness at the center of what they do.
The attention to detail in relation to mom's health and medical needs has astonished me they are so thorough and keep me updated on every aspect of my mom's care.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Sammy-jo L (Granddaughter of Resident) published on 2 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Nothing was ever too much trouble for the staff working with my grandad during his stay at Allerton Court. It took a lot for grandad to come to terms with moving into a home and they put him at ease immediately (as did they with the rest of the family).
They made reasonable adjustments to suit his
needs and ensure he was comfortable and happy. More impressed they listened to his wishes and feelings and incorporated them into his care planning consistently.
Grandad has since moved on from this provision but they have continued to support with anything needed to make sure Grandad is happy and safe and for this we are so grateful. Two members of staff in particular have gone above and beyond their job description and we are so grateful for all of the support and compassion shown.
I just wished other placements had staff with their level of person-centred empathetic care and respect .
Thank you for being so helpful and caring.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from W A (Sister of Resident) published on 24 August 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Welcoming and clean environment with staff who show great care and consideration toward the residents. They are responsive to requests to ensure food and drink are culturally appropriate. They also very kindly printed pictures I emailed to them and put together a memory book from a recent holiday for
my brother who suffers from dementia. Very pleased with the care they provide here.
Reply from Stuart Holyhead, Manager at Allerton Court

Many thanks for your lovely review of care provided to your loved one at Allerton Court. Our staff pride themselves on ensuring the standards of care are always at the highest level.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 8.2 (8.208)

Overview of Review Score

The Review Score of 8.2 (8.208) out of 10 for Allerton Court is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 2 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.3 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.875 for Allerton Court is calculated as follows: ( (23 Excellents x 5) + (1 Poors x 2) ) ÷ 24 Ratings = 4.875
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 3.333 Points relating to the number of positive Reviews for Allerton Court is based on 2 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 = 3.125
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 48 registered maximum number of service users is 9.6. 2 Positive Reviews ÷ 9.6 = 0.208
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 19 Feb 2020

Overall Requires improvement

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Allerton Court

What types of Care is Allerton Court registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Allerton Court have?

There are 48 Single Rooms.

What are the Facilities & Services at Allerton Court?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Allerton Court to the centre of West Bromwich?

1.9 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Allerton Court to verify any information. View our terms and conditions. Allerton Court has an Basic Service - more info.