Submit a Review for The Cottage Nursing Home
57/58 Blakenall Heath, Bloxwich, Walsall, WS3 1HS
View full details of The Cottage Nursing HomeLatest Reviews for The Cottage Nursing Home
30 January 2026
The service Mom is receiving from the Staff, from the Cleaner, Carers, Nurses & Management as been exceptionally, There have got things done for mom, that was promised by several nursing professionals for over 6 months and never got done, they have been done and fully dealt with in 3 days thanks to
the manager.
From the nursing care, friendliness, cleanliness and efficiency of manager, for making us all feel part of a large family where nothing is to much trouble. I would highly recommend to family & friends with no hesitation.
A Big Thankyou to them all, for making Mom's stay as comfortable as you possible can.
29 January 2026
My Mother is a resident of this nursing home..having come from another residential home in the area the care at the cottage is 100% better
Nothing is to much for the carers or the management to make sure the residents are cared for, comfortable and extremely well looked after.
It is a noticeable
difference from her previous experience within the care system
16 January 2026
Following a stroke R was placed at the Cottage N.H. Being unable to live independently in the community the staff were like his family.for 14 years. Sadly as the family were not all local the care and support given was even more important..
Professional care was given in a kind, reliable way with
attention to needs and provision of support as necessary. increasing as required over the years. Many of the staff have been employed for a number of years so continuity of care was good. To aid this also recently a full complement of staff are employed, so agency staff are not required. They work as team with good communication between staff and relatives who are part of the decision making process.
Skin integrity, maintenance of good wholesome meals and regular fluids in addition to care by the local GP who visits weekly are routine
Excellent activities are coordinated e.g. crayoning, seed planting, visits of musicians, singers and all the festivals celebrated in the home together.
15 January 2026
My uncle was a resident at The Cottage for over 14 years until he recently passed away. I only have positive things to say about the management and staff. My Uncle felt as if he was at home at The Cottage and they were his family in many ways. We were kept well informed about him, and felt
involved in every major decision.
The Cottage is clean and tidy, and put on great activities for the residents. I made many surprise visits and they were always up to the standards I would expect. I did not taste the food, so I cannot comment on that, but I am sure it was acceptable.
Well done to the team.
07 January 2026
This nursing home exceeds all expectations! Every single member of staff goes above and beyond to make a comfortable home for all residents, and treat them like family members.
Prior to moving my family member here, we had a nightmare at another home so we were very guarded. But the staff couldn't
have been more welcoming and quickly got to work rectifying the physical and psychological harms that had been caused elsewhere.
The home always smells clean and no matter what time of day or night I visit, there is always a calm and jovial atmosphere.
A key signifier of just how excellent it is at The Cottage Nursing Home, is the fact that a majority of the staff have been there for many years - it's like walking into one big family home.
I was very sceptical about nursing homes after some very challenging experiences, but this home restored my faith in good care! I'm so grateful to the manager and all the staff for their continued care, compassion and enthusiasm! This home is 10/10.
30 December 2025
Dad's been in the home for a while now and I'm really happy with the care he receives, very good attentive staff , excellent food and very clean..Any issues the staff will always let you know immediately..
I'm very pleased with the place, very professional..
24 December 2025
It was with a heavy heart that we finally had to face the fact that our Father needed the care that we could no longer provide at home.
However the moment we entered the Cottage we were put at ease.
The warmth, care and compassion that Dad receives is second to none.
Every member of the staff are
wonderful and your made to feel like one huge, extended family.
We would highly recommend the Cottage and have no concerns whatsoever.
24 December 2025
My dad was taken into the cottage nursing home , I found this very upsetting for him to leave our family home , but the care he has received since he's been there is excellent, we couldn't of asked for a more nicer place for my dad to be , the love and care ever member of staff have for the resident
is amazing, every time we visit we are always made to feel very welcome and when we leave I no my dad is in safe hand .
I would definitely recommend this nursing home
18 December 2025
My mom was at this care home for 3 and a half years but she passed away in October 2025. My mom was well looked after and they looked after me too. The care is very good here and the management also. Thank you to Tinu and his team for being there for all of us and without rushing us when mom passed.
17 December 2025
My mom has been in The Cottage about 1 year. The home it self is basic but has recently been re-decorated. The rooms are quite nice and Mom has her own things around her.
The nursing staff are care staff and very attentive and friendly towards Mom and treat her with dignity. Since the new
management have come to the home the atmosphere seems to have changed for the better, activity team are always around so the carers are not so stretched. The new Manager seems to have got things done that needed doing. He is very approachable and welcoming.
Overall we're quite satisfied Mom is in the best place for her .
16 December 2025
My cousin has been a resident at the care home since June 2025. Whilst she has found it difficult to accept she now needs permanent residential care, the management and care staff have made strenuous efforts to help her settle in and feel she is in a safe and friendly environment which is her home.
My dealings with all members of staff have been positive, and I always feel they are enthusiastic in their role. They strive to create a pleasant and welcoming atmosphere, and the entertainment team encourage residents to participate in activities on a daily basis. The Xmas decorations are excellent. In summary, I feel my cousin is in a safe place, and is being well looked after.
12 December 2025
Cannot say enough good things about the cottage. From top to bottom it's a great place and feels like a family run home , not a care home. The staff are amazing and treat dad so well. They are also brilliant when my kids come with me and look after them too. Thank you
04 November 2025
My sister in law moved into the Cottage Nursing home three weeks ago. Everyone I have interacted with from the Manager to the staff have been very welcoming and supportive. The Manager has explained ways that we can work together to ensure my sister in law has the best experience and his staff have
communicated a caring attitude in what can be an anxious time. Well done to you all.
30 October 2025
Our mother spent over 6 years in The Cottage until she died on 5th October 2025. The care she received throughout was brilliant, the managers and staff couldn't have done more to make mom feel comfortable. The review process asks that we don't mention any names but the present and past managers and
carers have been totally professional. They have always been approachable and happy to discuss mom's care regime and provide updates as needed. Despite the huge stress they were under during Covid, the manager and staff did a superb job in keeping the residents, staff and visitors as safe as possible. Mom also had various hospital appointments and the Cottage arranged these and provided staff, where needed, to accompany her. Mom passed away during the night, but the staff on duty did everything they could to care for her in her final hours and to notify us straight away. This was a great comfort to us. We would thoroughly recommend the Cottage to all residents and their families.
24 October 2025
My nan has been in the home for 7 years staff are very dedicated to their job and friendly and outstanding. The new manager is always approachable and will deal with any concerns. It's home from home, so comforting and a great home to live in, my nan has always said it's the best place to live. I
would recommend the cottage for anyone's loved ones to live in
21 October 2025
Mom has been living here since June and we couldn't be happier at how well she has settled in, the nurses are brilliant and treat her with respect and dignity, the activity staff are great also, finding fun things to keep residents occupied, pampering, singers, entertainment etc, the cleaners do a
great job keeping the whole home lovely and tidy, the maintenance man is on hand too, all moms meals look tasty especially her desserts which she loves, and the office staff are really friendly and helpful, the manager treats the residents as extended family, he is always polite and good humoured and does a fantastic job along with all the people who work there.Thankyou all.
17 October 2025
My mom has been at The Cottage for coming up to 2 years. When first entering it had a homely atmosphere, management were very approachable and staff were lovely. Mom settled in well and we were encouraged to bring things from her bungalow to make her room homely. Then management changed, and things
went south a little. Staff seemed deflated as agency staff were being used more. The home had no activity team anymore so this was left to carers who were stretched thin anyway. Then T the new manager came along and my word what a change. Full of enthusiasm, knowledge and an overwhelming desire to change things . New full time staff, new activity staff. The lounges are buzzing with activities for the residents.The carers have bounces back in their steps.The homely feel was back. It is a fantastic manager and classes residents, staff and family members as his family. The office door is always open with any concerns you may have. My mom is very well looked after and loved by all.
14 October 2025
My father arrived at the Cottage Nursing Home after fracturing his hip twice within the matter of weeks, during his stay in the local hospital he began to give way a little due to his dementia and not being fully mobile- which was something he enjoyed for nearly 92 years. I was most concerned at
his low mood and explained to the staff who immediately made him feel welcome and included in everything, within a week he had started to take interest once again in his appearance and was eating and drinking quite happily.
The staff work tirelessly with their patients and all are treated equally and the worry I had of my father fitting into a nursing home subsided as he was quite happy.
Thank you all and I would not hesitate in recommending this facility to anyone who values their loved ones and has been forced to take a Care Home Option.
09 October 2025
Manager is very approachable, and every single member of staff in the building is lovely,they all work as a team and our aunty absolutely loves living there. Couldn't ask for better. Our aunty moved in february 2025 and instantly settled,they do loads of activities there,they are taken for walks by
activity staff
Care staff work tirelessly to make sure everyone is cared for.
Cleaners keep the home immaculate.
Maintenance man is at hand for all jobs.
Chef,cooks and kitchen assistance cater for everyones needs.
Nurses are very approachable and very proffesional.
Laundry staff make sure all washing done and put back.
The new manager is very approachable and listens to you always asks if tgere are any concerns but we dont have any.
06 October 2025
My husband has been in the Cottage 3 years now, when he first went in there it was brilliant, well managed and staff were outstanding.
But there was some decline regarding new management and lots of use of agency staff being brought in to help with staffing problems. I was in the process of moving
my husband when they brought in new management,
With in 2 months I saw a massive turn around they took on a lot more staff including extra nurses and even employed 4 activity staff.
What a pleasure to walk in now, the place is buzzing with activity all the residents look so much happier, the staff can now give them the attention they deserve, it's a pleasure to see and hear.
The manager T is very approachable with any concerns and you can see his dedication to the job.
A big thank you to all, keep up the good work you are all doing a wonderful job
Latest Reviews for The Cottage Nursing Home
30 January 2026
The service Mom is receiving from the Staff, from the Cleaner, Carers, Nurses & Management as been exceptionally, There have got things done for mom, that was promised by several nursing professionals for over 6 months and never got done, they have been done and fully dealt with in 3 days thanks to
the manager.
From the nursing care, friendliness, cleanliness and efficiency of manager, for making us all feel part of a large family where nothing is to much trouble. I would highly recommend to family & friends with no hesitation.
A Big Thankyou to them all, for making Mom's stay as comfortable as you possible can.
29 January 2026
My Mother is a resident of this nursing home..having come from another residential home in the area the care at the cottage is 100% better
Nothing is to much for the carers or the management to make sure the residents are cared for, comfortable and extremely well looked after.
It is a noticeable
difference from her previous experience within the care system
16 January 2026
Following a stroke R was placed at the Cottage N.H. Being unable to live independently in the community the staff were like his family.for 14 years. Sadly as the family were not all local the care and support given was even more important..
Professional care was given in a kind, reliable way with
attention to needs and provision of support as necessary. increasing as required over the years. Many of the staff have been employed for a number of years so continuity of care was good. To aid this also recently a full complement of staff are employed, so agency staff are not required. They work as team with good communication between staff and relatives who are part of the decision making process.
Skin integrity, maintenance of good wholesome meals and regular fluids in addition to care by the local GP who visits weekly are routine
Excellent activities are coordinated e.g. crayoning, seed planting, visits of musicians, singers and all the festivals celebrated in the home together.
15 January 2026
My uncle was a resident at The Cottage for over 14 years until he recently passed away. I only have positive things to say about the management and staff. My Uncle felt as if he was at home at The Cottage and they were his family in many ways. We were kept well informed about him, and felt
involved in every major decision.
The Cottage is clean and tidy, and put on great activities for the residents. I made many surprise visits and they were always up to the standards I would expect. I did not taste the food, so I cannot comment on that, but I am sure it was acceptable.
Well done to the team.
07 January 2026
This nursing home exceeds all expectations! Every single member of staff goes above and beyond to make a comfortable home for all residents, and treat them like family members.
Prior to moving my family member here, we had a nightmare at another home so we were very guarded. But the staff couldn't
have been more welcoming and quickly got to work rectifying the physical and psychological harms that had been caused elsewhere.
The home always smells clean and no matter what time of day or night I visit, there is always a calm and jovial atmosphere.
A key signifier of just how excellent it is at The Cottage Nursing Home, is the fact that a majority of the staff have been there for many years - it's like walking into one big family home.
I was very sceptical about nursing homes after some very challenging experiences, but this home restored my faith in good care! I'm so grateful to the manager and all the staff for their continued care, compassion and enthusiasm! This home is 10/10.
30 December 2025
Dad's been in the home for a while now and I'm really happy with the care he receives, very good attentive staff , excellent food and very clean..Any issues the staff will always let you know immediately..
I'm very pleased with the place, very professional..
24 December 2025
It was with a heavy heart that we finally had to face the fact that our Father needed the care that we could no longer provide at home.
However the moment we entered the Cottage we were put at ease.
The warmth, care and compassion that Dad receives is second to none.
Every member of the staff are
wonderful and your made to feel like one huge, extended family.
We would highly recommend the Cottage and have no concerns whatsoever.
24 December 2025
My dad was taken into the cottage nursing home , I found this very upsetting for him to leave our family home , but the care he has received since he's been there is excellent, we couldn't of asked for a more nicer place for my dad to be , the love and care ever member of staff have for the resident
is amazing, every time we visit we are always made to feel very welcome and when we leave I no my dad is in safe hand .
I would definitely recommend this nursing home
18 December 2025
My mom was at this care home for 3 and a half years but she passed away in October 2025. My mom was well looked after and they looked after me too. The care is very good here and the management also. Thank you to Tinu and his team for being there for all of us and without rushing us when mom passed.
17 December 2025
My mom has been in The Cottage about 1 year. The home it self is basic but has recently been re-decorated. The rooms are quite nice and Mom has her own things around her.
The nursing staff are care staff and very attentive and friendly towards Mom and treat her with dignity. Since the new
management have come to the home the atmosphere seems to have changed for the better, activity team are always around so the carers are not so stretched. The new Manager seems to have got things done that needed doing. He is very approachable and welcoming.
Overall we're quite satisfied Mom is in the best place for her .
16 December 2025
My cousin has been a resident at the care home since June 2025. Whilst she has found it difficult to accept she now needs permanent residential care, the management and care staff have made strenuous efforts to help her settle in and feel she is in a safe and friendly environment which is her home.
My dealings with all members of staff have been positive, and I always feel they are enthusiastic in their role. They strive to create a pleasant and welcoming atmosphere, and the entertainment team encourage residents to participate in activities on a daily basis. The Xmas decorations are excellent. In summary, I feel my cousin is in a safe place, and is being well looked after.
12 December 2025
Cannot say enough good things about the cottage. From top to bottom it's a great place and feels like a family run home , not a care home. The staff are amazing and treat dad so well. They are also brilliant when my kids come with me and look after them too. Thank you
04 November 2025
My sister in law moved into the Cottage Nursing home three weeks ago. Everyone I have interacted with from the Manager to the staff have been very welcoming and supportive. The Manager has explained ways that we can work together to ensure my sister in law has the best experience and his staff have
communicated a caring attitude in what can be an anxious time. Well done to you all.
30 October 2025
Our mother spent over 6 years in The Cottage until she died on 5th October 2025. The care she received throughout was brilliant, the managers and staff couldn't have done more to make mom feel comfortable. The review process asks that we don't mention any names but the present and past managers and
carers have been totally professional. They have always been approachable and happy to discuss mom's care regime and provide updates as needed. Despite the huge stress they were under during Covid, the manager and staff did a superb job in keeping the residents, staff and visitors as safe as possible. Mom also had various hospital appointments and the Cottage arranged these and provided staff, where needed, to accompany her. Mom passed away during the night, but the staff on duty did everything they could to care for her in her final hours and to notify us straight away. This was a great comfort to us. We would thoroughly recommend the Cottage to all residents and their families.
24 October 2025
My nan has been in the home for 7 years staff are very dedicated to their job and friendly and outstanding. The new manager is always approachable and will deal with any concerns. It's home from home, so comforting and a great home to live in, my nan has always said it's the best place to live. I
would recommend the cottage for anyone's loved ones to live in
21 October 2025
Mom has been living here since June and we couldn't be happier at how well she has settled in, the nurses are brilliant and treat her with respect and dignity, the activity staff are great also, finding fun things to keep residents occupied, pampering, singers, entertainment etc, the cleaners do a
great job keeping the whole home lovely and tidy, the maintenance man is on hand too, all moms meals look tasty especially her desserts which she loves, and the office staff are really friendly and helpful, the manager treats the residents as extended family, he is always polite and good humoured and does a fantastic job along with all the people who work there.Thankyou all.
17 October 2025
My mom has been at The Cottage for coming up to 2 years. When first entering it had a homely atmosphere, management were very approachable and staff were lovely. Mom settled in well and we were encouraged to bring things from her bungalow to make her room homely. Then management changed, and things
went south a little. Staff seemed deflated as agency staff were being used more. The home had no activity team anymore so this was left to carers who were stretched thin anyway. Then T the new manager came along and my word what a change. Full of enthusiasm, knowledge and an overwhelming desire to change things . New full time staff, new activity staff. The lounges are buzzing with activities for the residents.The carers have bounces back in their steps.The homely feel was back. It is a fantastic manager and classes residents, staff and family members as his family. The office door is always open with any concerns you may have. My mom is very well looked after and loved by all.
14 October 2025
My father arrived at the Cottage Nursing Home after fracturing his hip twice within the matter of weeks, during his stay in the local hospital he began to give way a little due to his dementia and not being fully mobile- which was something he enjoyed for nearly 92 years. I was most concerned at
his low mood and explained to the staff who immediately made him feel welcome and included in everything, within a week he had started to take interest once again in his appearance and was eating and drinking quite happily.
The staff work tirelessly with their patients and all are treated equally and the worry I had of my father fitting into a nursing home subsided as he was quite happy.
Thank you all and I would not hesitate in recommending this facility to anyone who values their loved ones and has been forced to take a Care Home Option.
09 October 2025
Manager is very approachable, and every single member of staff in the building is lovely,they all work as a team and our aunty absolutely loves living there. Couldn't ask for better. Our aunty moved in february 2025 and instantly settled,they do loads of activities there,they are taken for walks by
activity staff
Care staff work tirelessly to make sure everyone is cared for.
Cleaners keep the home immaculate.
Maintenance man is at hand for all jobs.
Chef,cooks and kitchen assistance cater for everyones needs.
Nurses are very approachable and very proffesional.
Laundry staff make sure all washing done and put back.
The new manager is very approachable and listens to you always asks if tgere are any concerns but we dont have any.
06 October 2025
My husband has been in the Cottage 3 years now, when he first went in there it was brilliant, well managed and staff were outstanding.
But there was some decline regarding new management and lots of use of agency staff being brought in to help with staffing problems. I was in the process of moving
my husband when they brought in new management,
With in 2 months I saw a massive turn around they took on a lot more staff including extra nurses and even employed 4 activity staff.
What a pleasure to walk in now, the place is buzzing with activity all the residents look so much happier, the staff can now give them the attention they deserve, it's a pleasure to see and hear.
The manager T is very approachable with any concerns and you can see his dedication to the job.
A big thank you to all, keep up the good work you are all doing a wonderful job