Submit a Review for The Cottage Nursing Home
57/58 Blakenall Heath, Bloxwich, Walsall, WS3 1HS
View Full Details of The Cottage Nursing HomeLatest Reviews for The Cottage Nursing Home
04 November 2025
My sister in law moved into the Cottage Nursing home three weeks ago. Everyone I have interacted with from the Manager to the staff have been very welcoming and supportive. The Manager has explained ways that we can work together to ensure my sister in law has the best experience and his staff have communicated a caring attitude in what can be an anxious time. Well done to you all.
30 October 2025
Our mother spent over 6 years in The Cottage until she died on 5th October 2025. The care she received throughout was brilliant, the managers and staff couldn't have done more to make mom feel comfortable. The review process asks that we don't mention any names but the present and past managers and carers have been totally professional. They have always been approachable and happy to discuss mom's care regime and provide updates as needed. Despite the huge stress they were under during Covid, the manager and staff did a superb job in keeping the residents, staff and visitors as safe as possible. Mom also had various hospital appointments and the Cottage arranged these and provided staff, where needed, to accompany her. Mom passed away during the night, but the staff on duty did everything they could to care for her in her final hours and to notify us straight away. This was a great comfort to us. We would thoroughly recommend the Cottage to all residents and their families.
24 October 2025
My nan has been in the home for 7 years staff are very dedicated to their job and friendly and outstanding. The new manager is always approachable and will deal with any concerns. It's home from home, so comforting and a great home to live in, my nan has always said it's the best place to live. I would recommend the cottage for anyone's loved ones to live in
21 October 2025
Mom has been living here since June and we couldn't be happier at how well she has settled in, the nurses are brilliant and treat her with respect and dignity, the activity staff are great also, finding fun things to keep residents occupied, pampering, singers, entertainment etc, the cleaners do a great job keeping the whole home lovely and tidy, the maintenance man is on hand too, all moms meals look tasty especially her desserts which she loves, and the office staff are really friendly and helpful, the manager treats the residents as extended family, he is always polite and good humoured and does a fantastic job along with all the people who work there.Thankyou all.
17 October 2025
My mom has been at The Cottage for coming up to 2 years. When first entering it had a homely atmosphere, management were very approachable and staff were lovely. Mom settled in well and we were encouraged to bring things from her bungalow to make her room homely. Then management changed, and things went south a little. Staff seemed deflated as agency staff were being used more. The home had no activity team anymore so this was left to carers who were stretched thin anyway. Then T the new manager came along and my word what a change. Full of enthusiasm, knowledge and an overwhelming desire to change things . New full time staff, new activity staff. The lounges are buzzing with activities for the residents.The carers have bounces back in their steps.The homely feel was back. It is a fantastic manager and classes residents, staff and family members as his family. The office door is always open with any concerns you may have. My mom is very well looked after and loved by all.
14 October 2025
My mother has been at this care home for over 3 years. Although the care home isn't extravagant, the down to earth staff and manager care about their residents and want the best for them. My mother has a lovely room and it is always clean. The staff do their best to engage residents in activities and there is always things happening. Communication is very good and I feel my opinion as next of kin matters. My mother is able to express her views when she is well enough and staff help her ad much as they can. I have no concerns with the cottage nursing home and feel my mother is safe there.
14 October 2025
My father arrived at the Cottage Nursing Home after fracturing his hip twice within the matter of weeks, during his stay in the local hospital he began to give way a little due to his dementia and not being fully mobile- which was something he enjoyed for nearly 92 years. I was most concerned at his low mood and explained to the staff who immediately made him feel welcome and included in everything, within a week he had started to take interest once again in his appearance and was eating and drinking quite happily. The staff work tirelessly with their patients and all are treated equally and the worry I had of my father fitting into a nursing home subsided as he was quite happy. Thank you all and I would not hesitate in recommending this facility to anyone who values their loved ones and has been forced to take a Care Home Option.
09 October 2025
Manager is very approachable, and every single member of staff in the building is lovely,they all work as a team and our aunty absolutely loves living there. Couldn't ask for better. Our aunty moved in february 2025 and instantly settled,they do loads of activities there,they are taken for walks by activity staff Care staff work tirelessly to make sure everyone is cared for. Cleaners keep the home immaculate. Maintenance man is at hand for all jobs. Chef,cooks and kitchen assistance cater for everyones needs. Nurses are very approachable and very proffesional. Laundry staff make sure all washing done and put back. The new manager is very approachable and listens to you always asks if tgere are any concerns but we dont have any.
06 October 2025
My husband has been in the Cottage 3 years now, when he first went in there it was brilliant, well managed and staff were outstanding. But there was some decline regarding new management and lots of use of agency staff being brought in to help with staffing problems. I was in the process of moving my husband when they brought in new management, With in 2 months I saw a massive turn around they took on a lot more staff including extra nurses and even employed 4 activity staff. What a pleasure to walk in now, the place is buzzing with activity all the residents look so much happier, the staff can now give them the attention they deserve, it's a pleasure to see and hear. The manager T is very approachable with any concerns and you can see his dedication to the job. A big thank you to all, keep up the good work you are all doing a wonderful job
18 March 2025
My Mom was in Cottage Nursing Home for about two months for end of life care. The manager and all of the team were caring. professional and attentive to all of my Mom's needs with nothing being too much trouble. One one occasion my Mom needed medication that needed to be obtained from the Hospital, the manager went on her rest days to organise this and and then collect the medication which I was impressed by and grateful for. I would recommend Cottage Nursing Home and would have no hesitation to use it again should the need arise. A big thank to all the lovely, caring staff.
24 September 2018
I have taken my mom to The Cottage Nursing Home today for a respite care stay. What lovely staff they have. Everyone has gone out of their way to make mom feel very welcome and at home. I was expecting mom to be adamant she wasn’t going to stay as she has in the past when I have attempted to leave her and I had prepared for upset before being able to leave. How surprised I was to find that she was laughing and looked so happy there. One of the members of staff was a joy, she was so bubbly and said just the right things to put us at ease. Nothing was too much trouble for any of the staff, they were all tentative and obliging and I have left mom tucked up in bed watching TV. What a sense of relief I felt to be driving away knowing she is going to be cared for by such lovely people. Thank you to the matron and your lovely team.
23 January 2018
I’ve been visiting my friend and I am very impressed with the staff and care provided. I Highly recommend this place.
Latest Reviews for The Cottage Nursing Home
04 November 2025
My sister in law moved into the Cottage Nursing home three weeks ago. Everyone I have interacted with from the Manager to the staff have been very welcoming and supportive. The Manager has explained ways that we can work together to ensure my sister in law has the best experience and his staff have communicated a caring attitude in what can be an anxious time. Well done to you all.
30 October 2025
Our mother spent over 6 years in The Cottage until she died on 5th October 2025. The care she received throughout was brilliant, the managers and staff couldn't have done more to make mom feel comfortable. The review process asks that we don't mention any names but the present and past managers and carers have been totally professional. They have always been approachable and happy to discuss mom's care regime and provide updates as needed. Despite the huge stress they were under during Covid, the manager and staff did a superb job in keeping the residents, staff and visitors as safe as possible. Mom also had various hospital appointments and the Cottage arranged these and provided staff, where needed, to accompany her. Mom passed away during the night, but the staff on duty did everything they could to care for her in her final hours and to notify us straight away. This was a great comfort to us. We would thoroughly recommend the Cottage to all residents and their families.
24 October 2025
My nan has been in the home for 7 years staff are very dedicated to their job and friendly and outstanding. The new manager is always approachable and will deal with any concerns. It's home from home, so comforting and a great home to live in, my nan has always said it's the best place to live. I would recommend the cottage for anyone's loved ones to live in
21 October 2025
Mom has been living here since June and we couldn't be happier at how well she has settled in, the nurses are brilliant and treat her with respect and dignity, the activity staff are great also, finding fun things to keep residents occupied, pampering, singers, entertainment etc, the cleaners do a great job keeping the whole home lovely and tidy, the maintenance man is on hand too, all moms meals look tasty especially her desserts which she loves, and the office staff are really friendly and helpful, the manager treats the residents as extended family, he is always polite and good humoured and does a fantastic job along with all the people who work there.Thankyou all.
17 October 2025
My mom has been at The Cottage for coming up to 2 years. When first entering it had a homely atmosphere, management were very approachable and staff were lovely. Mom settled in well and we were encouraged to bring things from her bungalow to make her room homely. Then management changed, and things went south a little. Staff seemed deflated as agency staff were being used more. The home had no activity team anymore so this was left to carers who were stretched thin anyway. Then T the new manager came along and my word what a change. Full of enthusiasm, knowledge and an overwhelming desire to change things . New full time staff, new activity staff. The lounges are buzzing with activities for the residents.The carers have bounces back in their steps.The homely feel was back. It is a fantastic manager and classes residents, staff and family members as his family. The office door is always open with any concerns you may have. My mom is very well looked after and loved by all.
14 October 2025
My mother has been at this care home for over 3 years. Although the care home isn't extravagant, the down to earth staff and manager care about their residents and want the best for them. My mother has a lovely room and it is always clean. The staff do their best to engage residents in activities and there is always things happening. Communication is very good and I feel my opinion as next of kin matters. My mother is able to express her views when she is well enough and staff help her ad much as they can. I have no concerns with the cottage nursing home and feel my mother is safe there.
14 October 2025
My father arrived at the Cottage Nursing Home after fracturing his hip twice within the matter of weeks, during his stay in the local hospital he began to give way a little due to his dementia and not being fully mobile- which was something he enjoyed for nearly 92 years. I was most concerned at his low mood and explained to the staff who immediately made him feel welcome and included in everything, within a week he had started to take interest once again in his appearance and was eating and drinking quite happily. The staff work tirelessly with their patients and all are treated equally and the worry I had of my father fitting into a nursing home subsided as he was quite happy. Thank you all and I would not hesitate in recommending this facility to anyone who values their loved ones and has been forced to take a Care Home Option.
09 October 2025
Manager is very approachable, and every single member of staff in the building is lovely,they all work as a team and our aunty absolutely loves living there. Couldn't ask for better. Our aunty moved in february 2025 and instantly settled,they do loads of activities there,they are taken for walks by activity staff Care staff work tirelessly to make sure everyone is cared for. Cleaners keep the home immaculate. Maintenance man is at hand for all jobs. Chef,cooks and kitchen assistance cater for everyones needs. Nurses are very approachable and very proffesional. Laundry staff make sure all washing done and put back. The new manager is very approachable and listens to you always asks if tgere are any concerns but we dont have any.
06 October 2025
My husband has been in the Cottage 3 years now, when he first went in there it was brilliant, well managed and staff were outstanding. But there was some decline regarding new management and lots of use of agency staff being brought in to help with staffing problems. I was in the process of moving my husband when they brought in new management, With in 2 months I saw a massive turn around they took on a lot more staff including extra nurses and even employed 4 activity staff. What a pleasure to walk in now, the place is buzzing with activity all the residents look so much happier, the staff can now give them the attention they deserve, it's a pleasure to see and hear. The manager T is very approachable with any concerns and you can see his dedication to the job. A big thank you to all, keep up the good work you are all doing a wonderful job
18 March 2025
My Mom was in Cottage Nursing Home for about two months for end of life care. The manager and all of the team were caring. professional and attentive to all of my Mom's needs with nothing being too much trouble. One one occasion my Mom needed medication that needed to be obtained from the Hospital, the manager went on her rest days to organise this and and then collect the medication which I was impressed by and grateful for. I would recommend Cottage Nursing Home and would have no hesitation to use it again should the need arise. A big thank to all the lovely, caring staff.
24 September 2018
I have taken my mom to The Cottage Nursing Home today for a respite care stay. What lovely staff they have. Everyone has gone out of their way to make mom feel very welcome and at home. I was expecting mom to be adamant she wasn’t going to stay as she has in the past when I have attempted to leave her and I had prepared for upset before being able to leave. How surprised I was to find that she was laughing and looked so happy there. One of the members of staff was a joy, she was so bubbly and said just the right things to put us at ease. Nothing was too much trouble for any of the staff, they were all tentative and obliging and I have left mom tucked up in bed watching TV. What a sense of relief I felt to be driving away knowing she is going to be cared for by such lovely people. Thank you to the matron and your lovely team.
23 January 2018
I’ve been visiting my friend and I am very impressed with the staff and care provided. I Highly recommend this place.