The Cottage Nursing Home

57/58 Blakenall Heath, Bloxwich, Walsall WS3 1HS
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9.9 12 Reviews
  • The Cottage Nursing Home, Walsall
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Care Provided by The Cottage Nursing Home

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 33 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Good to Know

Owner

  • Acepay Ltd

Person in Charge

  • Tinu Rajan (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2019

Room Information

  • Single Rooms (21)
  • Couples/Companion Rooms (6)
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The Cottage Nursing Home Reviews (12)

9.9

The Cottage Nursing Home has a Review Score of 9.9 (9.891) out of 10, based on 10 reviews in the last 2 years.
Over all time The Cottage Nursing Home has 12 reviews.

Overall Experience
  • 10
  • 2
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Date Published
  • 12
  • 9
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Reviewer Connection to The Cottage Nursing Home
  • 4
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  • 1
  • 1
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Total of 12, showing 1-12
Review from Nancy J (Sister-in-law of Resident) published on 4 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My sister in law moved into the Cottage Nursing home three weeks ago. Everyone I have interacted with from the Manager to the staff have been very welcoming and supportive. The Manager has explained ways that we can work together to ensure my sister in law has the best experience and his staff have
communicated a caring attitude in what can be an anxious time. Well done to you all.
Reply from Tinu Rajan, care Home Manager at The Cottage Nursing Home
Thank you for expressing your heart filled appreciations from your own experience about Cottage , without family assistance and support we not able to provide the best person centred care . We values…read more
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Review from Alan S (Son of Resident) published on 30 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our mother spent over 6 years in The Cottage until she died on 5th October 2025. The care she received throughout was brilliant, the managers and staff couldn't have done more to make mom feel comfortable. The review process asks that we don't mention any names but the present and past managers and
carers have been totally professional. They have always been approachable and happy to discuss mom's care regime and provide updates as needed. Despite the huge stress they were under during Covid, the manager and staff did a superb job in keeping the residents, staff and visitors as safe as possible. Mom also had various hospital appointments and the Cottage arranged these and provided staff, where needed, to accompany her. Mom passed away during the night, but the staff on duty did everything they could to care for her in her final hours and to notify us straight away. This was a great comfort to us. We would thoroughly recommend the Cottage to all residents and their families.
Reply from Tinu Rajan, care Home Manager at The Cottage Nursing Home
Thank for expressing your own experience about the care that we providing in Cottage .Our goal is always to deliver the best care that we possibly expect while you care your own family members ,so…read more
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Review from Anna B (Relative of Resident) published on 24 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My nan has been in the home for 7 years staff are very dedicated to their job and friendly and outstanding. The new manager is always approachable and will deal with any concerns. It's home from home, so comforting and a great home to live in, my nan has always said it's the best place to live. I would
recommend the cottage for anyone's loved ones to live in
Reply from Tinu Rajan, care Home Manager at The Cottage Nursing Home
Anna,Thank you for expressing your heart filled appreciations from your own experience about Cottage, without your assistance and support we not able to provide the best care to your Nan. We value the…read more
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Review from Debi C (Daughter of Resident) published on 21 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mom has been living here since June and we couldn't be happier at how well she has settled in, the nurses are brilliant and treat her with respect and dignity, the activity staff are great also, finding fun things to keep residents occupied, pampering, singers, entertainment etc, the cleaners do a great
job keeping the whole home lovely and tidy, the maintenance man is on hand too, all moms meals look tasty especially her desserts which she loves, and the office staff are really friendly and helpful, the manager treats the residents as extended family, he is always polite and good humoured and does a fantastic job along with all the people who work there.Thankyou all.
Reply from Tinu Rajan, care Home Manager at The Cottage Nursing Home
Debi , Thank you for expressing heart filled your own experience about the care that we providing in Cottage , we are soo glad that each families informing us this feedbacks and its very important in…read more
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Review from Julie M (Daughter of Resident) published on 17 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mom has been at The Cottage for coming up to 2 years. When first entering it had a homely atmosphere, management were very approachable and staff were lovely. Mom settled in well and we were encouraged to bring things from her bungalow to make her room homely. Then management changed, and things
went south a little. Staff seemed deflated as agency staff were being used more. The home had no activity team anymore so this was left to carers who were stretched thin anyway. Then T the new manager came along and my word what a change. Full of enthusiasm, knowledge and an overwhelming desire to change things . New full time staff, new activity staff. The lounges are buzzing with activities for the residents.The carers have bounces back in their steps.The homely feel was back. It is a fantastic manager and classes residents, staff and family members as his family. The office door is always open with any concerns you may have. My mom is very well looked after and loved by all.
Reply from Tinu Rajan, care Home Manager at The Cottage Nursing Home
Thank you for expressing your own experiences from heart . yes , we always cares our Cottage residents with family members like our own family and without your help we not able to maintain person…read more
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Review from Karen W (Daughter of Resident) published on 14 October 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mother has been at this care home for over 3 years. Although the care home isn't extravagant, the down to earth staff and manager care about their residents and want the best for them.


My mother has a lovely room and it is always clean. The staff do their best to engage residents in activities

and there is always things happening.


Communication is very good and I feel my opinion as next of kin matters. My mother is able to express her views when she is well enough and staff help her ad much as they can. I have no concerns with the cottage nursing home and feel my mother is safe there.

Reply from Tinu Rajan, care Home Manager at The Cottage Nursing Home
Thank you for expressing your heart filled appreciations from your own experience about Cottage , without family assistance and support we not able to provide the best care . We values the families…read more
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Review from Tina M (Daughter of Resident) published on 14 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father arrived at the Cottage Nursing Home after fracturing his hip twice within the matter of weeks, during his stay in the local hospital he began to give way a little due to his dementia and not being fully mobile- which was something he enjoyed for nearly 92 years. I was most concerned at his
low mood and explained to the staff who immediately made him feel welcome and included in everything, within a week he had started to take interest once again in his appearance and was eating and drinking quite happily.


The staff work tirelessly with their patients and all are treated equally and the worry I had of my father fitting into a nursing home subsided as he was quite happy.
Thank you all and I would not hesitate in recommending this facility to anyone who values their loved ones and has been forced to take a Care Home Option.

Reply from Tinu Rajan, care Home Manager at The Cottage Nursing Home
Thank you for expressing your heart filled appreciations for Cottage Staffs from your own experience , we will continue to get better with your assistance and being a part of our Cottage, because we…read more
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Review from L G (Niece of Resident) published on 9 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Manager is very approachable, and every single member of staff in the building is lovely,they all work as a team and our aunty absolutely loves living there. Couldn't ask for better. Our aunty moved in february 2025 and instantly settled,they do loads of activities there,they are taken for walks by
activity staff
Care staff work tirelessly to make sure everyone is cared for.
Cleaners keep the home immaculate.
Maintenance man is at hand for all jobs.
Chef,cooks and kitchen assistance cater for everyones needs.
Nurses are very approachable and very proffesional.
Laundry staff make sure all washing done and put back.
The new manager is very approachable and listens to you always asks if tgere are any concerns but we dont have any.
Reply from Tinu Rajan, care Home Manager at The Cottage Nursing Home
Thank you for expressing your appreciative views that you experienced from Cottage.
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Review from Janine P (Wife of Resident) published on 6 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband has been in the Cottage 3 years now, when he first went in there it was brilliant, well managed and staff were outstanding.
But there was some decline regarding new management and lots of use of agency staff being brought in to help with staffing problems. I was in the process of moving
my husband when they brought in new management,
With in 2 months I saw a massive turn around they took on a lot more staff including extra nurses and even employed 4 activity staff.
What a pleasure to walk in now, the place is buzzing with activity all the residents look so much happier, the staff can now give them the attention they deserve, it's a pleasure to see and hear.
The manager T is very approachable with any concerns and you can see his dedication to the job.
A big thank you to all, keep up the good work you are all doing a wonderful job
Reply from Tinu Rajan, care Home Manager at The Cottage Nursing Home
Janine, thank you for your appreciative words from heart and we will continue to look after our each residents as our own family .
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Review from Richard T (Son of Resident) published on 18 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mom was in Cottage Nursing Home for about two months for end of life care. The manager and all of the team were caring. professional and attentive to all of my Mom's needs with nothing being too much trouble. One one occasion my Mom needed medication that needed to be obtained from the Hospital,
the manager went on her rest days to organise this and and then collect the medication which I was impressed by and grateful for.
I would recommend Cottage Nursing Home and would have no hesitation to use it again should the need arise.
A big thank to all the lovely, caring staff.
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Review from Kay D (Respite Resident) published on 24 September 2018 Submitted via Website • Report
Overall Experience 4.0 out of 5
I have taken my mom to The Cottage Nursing Home today for a respite care stay. What lovely staff they have. Everyone has gone out of their way to make mom feel very welcome and at home. I was expecting mom to be adamant she wasn’t going to stay as she has in the past when I have attempted to leave her
and I had prepared for upset before being able to leave. How surprised I was to find that she was laughing and looked so happy there. One of the members of staff was a joy, she was so bubbly and said just the right things to put us at ease. Nothing was too much trouble for any of the staff, they were all tentative and obliging and I have left mom tucked up in bed watching TV. What a sense of relief I felt to be driving away knowing she is going to be cared for by such lovely people. Thank you to the matron and your lovely team.
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Review from Carol P (Friend of Resident) published on 23 January 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
I’ve been visiting my friend and I am very impressed with the staff and care provided. I Highly recommend this place.
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Current Review Score: 9.9 (9.891)

Overview of Review Score

The Review Score of 9.9 (9.891) out of 10 for The Cottage Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 10 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.891 for The Cottage Nursing Home is calculated as follows: ( (107 Excellents x 5) + (11 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 119 Ratings = 4.891
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for The Cottage Nursing Home is based on 10 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 33 registered maximum number of service users is 6.6, which has been reached with 10 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 8 Jan 2020

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

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Frequently Asked Questions about The Cottage Nursing Home

What types of Care is The Cottage Nursing Home registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does The Cottage Nursing Home have?

There are 21 Single Rooms and 6 Couples/Companion Rooms.

What are the Facilities & Services at The Cottage Nursing Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is The Cottage Nursing Home to the centre of Walsall?

2.2 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Cottage Nursing Home to verify any information. View our terms and conditions. The Cottage Nursing Home has an Basic Service - more info.