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41 Moathouse Lane West, Wolverhampton, WV11 3HA
View Full Details of Waterside HouseLatest Reviews for Waterside House
18 November 2025
Mom is very happy at Waterside House the staff from the cleaners to seniors go above and beyond. Its not just a job they all care about each individual resident. The vicar especially Dawn goes out of her way to bring peace to my mom.
18 November 2025
Waterside House is clean and welcoming. The staff are kind caring and friendly. We feel part of a family where staff always have time for a chat. Also, if we need anything for our mom, the staff is always there to help. This included the kitchen staff, domestic staff, senior staff, cares, hairdresser and Pastor. We also have a family meeting monthly.
12 November 2025
I am 100% happy with Waterside House
10 November 2025
The home that my friend's in Waterside House is the best home all the staff and especially the entertainment staff are exceptional. Always ready to help if needed. Very caring and compassionate.
07 July 2025
A fabulous, thoughtful Father's Day get-together - very special. We could do this. The staff are amazing, caring and make such a big effort. Thanks
16 May 2025
I find Waterside House warm and caring. Nothing is too much trouble. Staff are always available to talk through my concerns. Mom is well looked after and is always happy and content. Any issues are quickly discussed with me and sorted as soon as possible.
13 May 2025
Brilliant care home all management and staff are a pleasure to meet. meals and snacks good. cleanliness is brill, activities and entertainment is spot on, really happy my father is a resident there and feel 100% that he is being cared for. Keep up up good work.
29 April 2025
Very welcoming & nothing too much trouble.
14 April 2025
We are delighted with Mom's care here! The staff are so attentive to Mom's needs and are so friendly and helpful to us as a family. Since Mom has been in Waterside, she has become more related and is a joy to visit. Thank you so much for your care and attention.
14 March 2025
My wife was placed in Waterside House in September 2023 following a massive stroke which severely impaired her ability to communicate. From the moment she arrived she received wonderful care form all the staff from the home manager to the most junior carer. She was at times exceedingly difficult to care for, times when the staff showed her love patience and care for beyond what could be expected. The atmosphere of Waterside is one of love in everything they do, you feel it from the moment you walk into the home. That atmosphere of a second home is created by the dedicated staff who work tirelessly to maintain standards and make residents happy in what is a difficult period of their lives.
07 March 2025
When I visit my sister at the care home she always appears well cared for. The staff are always pleasant and approachable. The rooms are always tidy and there is a pleasant atmosphere.
06 March 2025
I could not recommend this care home enough. My mom is well cared for and looked after. All staff are very friendly.
06 March 2025
My sister has been in Waterside for over five years now, and we have never had any concern for her welfare. She could not be cared for any better. All the staff from management to carers, kitchen, entertainer and garden staff are so friendly and caring, and always there to ask anything and really go out of their way to help in any way they can, so we never have to worry about my sister.
06 March 2025
An excellent care home in a purpose-built building for residents with dementia. Staff are hardworking and very caring. The management are always available to listen and to act on any requirements. The chaplain is very kind and actively involved with the community to meet any faith or emotional support needs. I would highly recommend this care home.
05 March 2025
We visit my aunt every week and find the staff very welcoming. Nothing seems to be too much trouble for them. The home is clean and my aunt is very well cared for always clean, hair beautiful (a visit to hairdresser in home each week). Lots of entertainment for the residents and keep fit. Exercise for their minds and body. A warm and welcoming environment for residents and visitors alike.
26 February 2025
Kind caring staff that go above and beyond to include the residents in fun activities. They always have time for a chat. The home itself is warm and welcoming. Families are made to feel so welcome when visiting. They help us create amazing memories with our mom, helping to create a fantastic tea party for her recent birthday. All homes should be like this!
26 November 2024
It is so satisfying to know that Mom is well cared for, well fed and has access to a range of fulfilling activities. The staff are all caring, pleasant and do their best for all the residents.
04 November 2024
What a wonderful home Waterside House is, I say home because that's just what it feels like. I'm so glad we made the choice for my mom to stay there. Right from the start all the staff made her feel very welcome catering for all her needs always with a smile and kindness. As I live quite a way from the home it is reassuring to know that I'm kept well informed of any issues or problems and they are always dealt with promptly. The home is always buzzing with something to keep everyone happy the entertainment girls are wonderful encouraging everyone to join in. What a wonderful team you all are. Thank you.
21 October 2024
Waterside House is a warm and caring community. The staff takes excellent care of my mom and all the other residents, which is such a relief knowing she is safe and happy. I am kept aware of any health issues, receiving phone calls if there is a problem and the staff offering reassurance they are dealing with any emergencies. As I live a long way from the home this is so helpful. There are always activities of some sort happening which help to keep my mom happy and alert. Music is said to help Dementia sufferers and you can always hear something on the sound system which is wonderful. The activities coordinators are amazing bringing the home to life and involving everyone. Thursday hairdressing day is a delight to see. There's a great community of families and we all enjoy helping with activities and fundraising events. Every member of staff gives 100% and deserves a big thank you. I cannot praise Waterside House enough and am so happy we found them to help us with mom's autumn years.
15 November 2023
Waterside is always very well maintained and all areas are cleaned to a high standard. Residents are very well cared for and regular activities and entertainment ensure that they do not become bored. My mother-in-law enjoys the food and is actually eating more than she did previously at home. The regular religious services on a Sunday are a particularly welcome highlight of the week for her.
Latest Reviews for Waterside House
18 November 2025
Mom is very happy at Waterside House the staff from the cleaners to seniors go above and beyond. Its not just a job they all care about each individual resident. The vicar especially Dawn goes out of her way to bring peace to my mom.
18 November 2025
Waterside House is clean and welcoming. The staff are kind caring and friendly. We feel part of a family where staff always have time for a chat. Also, if we need anything for our mom, the staff is always there to help. This included the kitchen staff, domestic staff, senior staff, cares, hairdresser and Pastor. We also have a family meeting monthly.
12 November 2025
I am 100% happy with Waterside House
10 November 2025
The home that my friend's in Waterside House is the best home all the staff and especially the entertainment staff are exceptional. Always ready to help if needed. Very caring and compassionate.
07 July 2025
A fabulous, thoughtful Father's Day get-together - very special. We could do this. The staff are amazing, caring and make such a big effort. Thanks
16 May 2025
I find Waterside House warm and caring. Nothing is too much trouble. Staff are always available to talk through my concerns. Mom is well looked after and is always happy and content. Any issues are quickly discussed with me and sorted as soon as possible.
13 May 2025
Brilliant care home all management and staff are a pleasure to meet. meals and snacks good. cleanliness is brill, activities and entertainment is spot on, really happy my father is a resident there and feel 100% that he is being cared for. Keep up up good work.
29 April 2025
Very welcoming & nothing too much trouble.
14 April 2025
We are delighted with Mom's care here! The staff are so attentive to Mom's needs and are so friendly and helpful to us as a family. Since Mom has been in Waterside, she has become more related and is a joy to visit. Thank you so much for your care and attention.
14 March 2025
My wife was placed in Waterside House in September 2023 following a massive stroke which severely impaired her ability to communicate. From the moment she arrived she received wonderful care form all the staff from the home manager to the most junior carer. She was at times exceedingly difficult to care for, times when the staff showed her love patience and care for beyond what could be expected. The atmosphere of Waterside is one of love in everything they do, you feel it from the moment you walk into the home. That atmosphere of a second home is created by the dedicated staff who work tirelessly to maintain standards and make residents happy in what is a difficult period of their lives.
07 March 2025
When I visit my sister at the care home she always appears well cared for. The staff are always pleasant and approachable. The rooms are always tidy and there is a pleasant atmosphere.
06 March 2025
I could not recommend this care home enough. My mom is well cared for and looked after. All staff are very friendly.
06 March 2025
My sister has been in Waterside for over five years now, and we have never had any concern for her welfare. She could not be cared for any better. All the staff from management to carers, kitchen, entertainer and garden staff are so friendly and caring, and always there to ask anything and really go out of their way to help in any way they can, so we never have to worry about my sister.
06 March 2025
An excellent care home in a purpose-built building for residents with dementia. Staff are hardworking and very caring. The management are always available to listen and to act on any requirements. The chaplain is very kind and actively involved with the community to meet any faith or emotional support needs. I would highly recommend this care home.
05 March 2025
We visit my aunt every week and find the staff very welcoming. Nothing seems to be too much trouble for them. The home is clean and my aunt is very well cared for always clean, hair beautiful (a visit to hairdresser in home each week). Lots of entertainment for the residents and keep fit. Exercise for their minds and body. A warm and welcoming environment for residents and visitors alike.
26 February 2025
Kind caring staff that go above and beyond to include the residents in fun activities. They always have time for a chat. The home itself is warm and welcoming. Families are made to feel so welcome when visiting. They help us create amazing memories with our mom, helping to create a fantastic tea party for her recent birthday. All homes should be like this!
26 November 2024
It is so satisfying to know that Mom is well cared for, well fed and has access to a range of fulfilling activities. The staff are all caring, pleasant and do their best for all the residents.
04 November 2024
What a wonderful home Waterside House is, I say home because that's just what it feels like. I'm so glad we made the choice for my mom to stay there. Right from the start all the staff made her feel very welcome catering for all her needs always with a smile and kindness. As I live quite a way from the home it is reassuring to know that I'm kept well informed of any issues or problems and they are always dealt with promptly. The home is always buzzing with something to keep everyone happy the entertainment girls are wonderful encouraging everyone to join in. What a wonderful team you all are. Thank you.
21 October 2024
Waterside House is a warm and caring community. The staff takes excellent care of my mom and all the other residents, which is such a relief knowing she is safe and happy. I am kept aware of any health issues, receiving phone calls if there is a problem and the staff offering reassurance they are dealing with any emergencies. As I live a long way from the home this is so helpful. There are always activities of some sort happening which help to keep my mom happy and alert. Music is said to help Dementia sufferers and you can always hear something on the sound system which is wonderful. The activities coordinators are amazing bringing the home to life and involving everyone. Thursday hairdressing day is a delight to see. There's a great community of families and we all enjoy helping with activities and fundraising events. Every member of staff gives 100% and deserves a big thank you. I cannot praise Waterside House enough and am so happy we found them to help us with mom's autumn years.
15 November 2023
Waterside is always very well maintained and all areas are cleaned to a high standard. Residents are very well cared for and regular activities and entertainment ensure that they do not become bored. My mother-in-law enjoys the food and is actually eating more than she did previously at home. The regular religious services on a Sunday are a particularly welcome highlight of the week for her.