Submit a Review for Charnwood Country Residence
Much Dewchurch, Hereford, HR2 8DL
View full details of Charnwood Country ResidenceLatest Reviews for Charnwood Country Residence
05 February 2026
Mum has only been at Charnwood Country Residence for a very short time. But I only have good reviews for the staff, especially Bev. It is a very pretty, clean care facility. Everybody appears to go above and beyond for the residents. The food, facilities are amazing so far a caring lovely place to
look after my mum.
05 February 2026
I am so pleased that both my grandparents found this care home. Charnwood is such a lovely place - the staff treat the residents so well and there is a strong feeling of community and family. The staff engage with all residents and keep them feeling safe and well-looked after. They keep the family
well informed about any updates.
05 February 2026
Charnwood is a very special place. The atmosphere is always warm and welcoming which i sdown to how much the staff care for the residents. The staff take the time to get to know the residents, and they do their best to make everyone (residents & visitors) feel at home. I can't recommend Charnwood
enough, it's somewhere your loved ones will be truly cared for.
30 January 2026
Mum has been a resident at Charnwood for 3 years now, and considers it her home. She feels safe and well cared for, and we, as her family, are extremely grateful for the love and care shown to her. On visiting her, we are always shown a warm welcome and know we can address any issues we may have
surrounding mum's health with the care home manager and nursing team. Mum especially enjoys joining in with the activities which are ably provided by Bev, who encourages those who are able to, to join in. A big thank you to all the staff who make Charnwood such a special care home.
29 January 2026
Charnwood Country Residence for the Elderly is amazing, the care, love and support they give to the residents is phenomenal. All staff go above and beyond in making sure that the residents are comfortable, supported, have well nutritional meals. Lyndsey - Manager of Charnwood and various other staff
are amazing in greeting the family members of the resident that is visiting the home, always a smiling face + giving a warm welcome.
Residents are always kept active on a daily basis which again Bev - Activities Coordinator goes above and beyond in making sure each resident is involved and again the care and support she gives is magnificent to each of the individuals. If I had a family member that needed 24 hour care, I wouldn't hesitate in sending them into Charnwood for the rest of their life, knowing they will be looked after, loved and have the security they need. Charnwood Country Residence is certainly the best, all the awards they receive is certainly deserve.
29 January 2026
Top quality nursing, inffinate kindness a real understanding of Dementia and good liaison with me. Nutrition and safety is first class and I am grateful that my partner is here. Great attention to hygiene. I know I will be immediately contacted if my partner is disturbed and cannot settle, I can
talk to him on the phone. I am happy when I see him. I always feel welcome and can discuss any concerns with staff. Great effort is made to entertain and interest residents taking into account their individual interests.
28 January 2026
I cannot speak highly enough of Charnwood Care Home and the exceptional care my uncle receives there. From the moment he arrived, it was clear that this is a place where residents are genuinely cared for, respected, and treated with dignity.
The staff are outstanding - kind, patient, attentive,
and always willing to go the extra mile. Nothing ever feels like too much trouble, and they take the time to really know each resident as an individual, not just a name on a list. My uncle is always spoken to with warmth and compassion, which gives our whole family great reassurance.
The home itself is clean, comfortable, and welcoming, with a calm and positive atmosphere. There is a real sense of community, and it's clear that residents' wellbeing, happiness, and safety are the top priorities. Communication with family members is excellent, and we are always kept informed and listened to.
27 January 2026
Charnwood is a fantastic facility the staff are caring and do an amazing job of looking after my Gran. We are lucky to have a facility this good so close to us and we are grateful for everything they do.
27 January 2026
My husbands Grandmother has been in the care of Charnwood for many years and throughout this time has received nothing less than exceptional care. Residents are treated with the upmost respect, care and compassion by staff. The activities arranged by staff demonstrate that they genuinely care about
residents wellbeing. I would highly recommend this care home.
26 January 2026
The staff without exception are kind friendly and very helpful the high morale is evident the moment you walk through the door every visit is an enjoyable experience, the residents are all well looked after always clean and tidy treated with respect and dignity we are very lucky to have such a
quality care home in our village.
26 January 2026
Charnwood is an exceptional place where the staff demonstrate remarkable care and consideration for the residents. They recognize that each individual has unique needs and diligently work to fulfill them. My family and I feel assured knowing our grandmother is cared for to a very high standard, and
she thrives in such a joyful and nurturing environment. Regular activities are available for residents to engage in. The rooms and communal areas are maintained to a very high standard and visitors are welcomed to spend time with the residents, often over a cup of tea.
We also take our grandmother out for small family gatherings, and Charnwood consistently supports this, ensuring she doesn't miss out on any experiences.
20 January 2026
All of the staff are very caring and kind, showing that they really know the residents well by the way they interact and talk to them. They treat the residents with dignity and respect and as individuals. There is always some activity taking place which even if the resident cannot physically get
involved in they always include them as much as possible. They are always supportive of family members and we know we can discuss our family member with them at any time.
20 January 2026
All I have ever seen at Charnwood is love, care and respect for its residents.
The staff respond to each person individually.
Charnwood has a lovely family feel. I really enjoy going to visit my friend and am always impressed with the activities and care provided. Well done to all the staff.
16 January 2026
The staff at Charnwood have treated my father in law like one of the family, not only do they see that his medical needs are met but they have taken the time to get to know him as a person and to treat him with warmth, humour and compassion.
They make a lot of effort to decorate the home
according to the season and to organise events such as a brilliant fireworks night, complete with hotdogs and a 'quiet' fireworks display for residents and their families.
The staff are good at communicating with family members, and arranging medical input where necessary. They cover serious issues as well as day to day matters with kindness and consideration and try their best to ensure that their charges are as comfortable as possible. I wouldn't hesitate to recommend Charnwood.
16 January 2026
Whenever I visit Grandma it is clear that she is very well looked after. She always looks smart and has had her hair done. Every time I visit there seems to be a different activity on that is led with passion and enthusiasm. The team at Charnwood have got to know my Grandma and understand her
character, they interact so well with her encouraging her to enjoy all Charnwood offers.
Knowing how well Grandma is looked after has relieved so much stress on my Mum too, Charnwood communicates so well about Grandmas care and have taken the time to chat through family concerns. Mum is a frequent visitor and Charnwood include her in their activities and when the great grandkids visit they include them with juice and biscuits! We all feel at peace knowing at Charnwood Grandma is getting the best care she can.
15 January 2026
My mum was adamant that she never wanted to be in a care home, but the time came when I was so concerned about her well being that I had no choice. Having looked around the town nearest to me I found nothing that I was happy with. A friend told me about Charnwood, I had dismissed it because
'country residence ' sounded posh and I knew mum would not do 'posh'. However, I was persuaded to look and the minute I stepped through the door, I knew it was the right place. It was bright; the dining room was small and cosy, the orangery was light and overlooked the garden, the furniture looked new and the residents were being entertained by the loveliest lady who spoke and treated the residents with respect. I was impressed. The rooms were clean and I love the idea of the 'quiet' room for visiting family.
Whenever I visit the door is always opened by a smiling and welcoming staff member, I am usually offered a cup of tea. Even though my mum is the resident I feel this is our new family.
15 January 2026
My experience of Charnwood Country Residence is as a Day care User. A phone call the day before to ask 'can I bring Mum tomorrow please from coffee till after tea ? Certainly what time will you arrive '? . On arrival I am settled into a comfortable chair in the Living Room where I join in whatever
is happening that day or I can choose to do my own thing . Choice of food from a menu is served with correct cutlery napkins and drinks of my choice -milk shakes tea, fizzy cans etc. Sign of an excellant kitchen brigade -they can cook vegetables properly -cabbage that is crisp, make soup and sauces to die for! Any request for help is given promptly, kindly using correct safe methods of handling me . I go home after a lovely day in good company sharing all the residents' and staff news and views . My daughter has had day off caring for me. Money well spent
13 January 2026
My 93 year old cousin recently moved into Charnwood from her own home. This also involved a move into a different county in order to live nearer family. She has dementia and has become very wobbly on her feet so a full-time care setting was needed.
My cousin has always been a fiercely independent
person and I was anxious that she would struggle greatly with this move and become either very agitated or depressed. I am so relieved that these worries were completely unfounded! Staff at Charnwood are exceptionally caring. They put each resident's needs at the heart of everything they do each day. They are hard working, professional and so incredibly kind. The bedrooms are immaculately clean and wonderfully homely, routines are flexible and person-centred, the food quality is outstanding, wellbeing initiatives are thoughtfully implemented and the medical and management and support staff are all extremely competent and kind. This place is truly special and I am grateful to have found it.
13 January 2026
I can not speak highly enough in praise of the staff at Charnwood.
Every single one of them deserves my total gratitude for their care of my Father.
Their knowledge and professionalism is top class but what makes the team so outstanding is the friendliness, obvious sense of genuine care for the
residents, warmth and smiles and the 'above and beyond' effort they put into lots of extra activities.
It has always stood out that whenever I visit, they remember my name and are happy to answer any questions.
Managements communication about any changes in my Fathers health or situation has been exceptional.
The property itself is small enough to not feel intimidating but large enough to provide separate spaces for residents to socialise or have quiet time, as they prefer.
I would certainly recommend Charnwood to anyone looking for a Care Home and they shall always have my eternal Thanks.
07 January 2026
Earlier this year my husband and sister in law took the difficult decision to ask their mother to move from the family home in the east of England to Herefordshire. Visiting a few local care homes, Charnwood really stood head and shoulders above the rest - from the initial meeting with the Manager,
to seeing the Activity Coordinator in action, to the financial information from the Accounts team and to the care and attention received by residents from every member of staff. The team at Charnwood made a difficult decision much more manageable, and my mother in law is thriving in her new home - folk nights at the local pub, daytrips around the area, meals juggled to match her preferences. The day we arrived after a long drive across the country, L and the team were there with a warm welcome, tea & cake, and a card and gift tailored to my mother in law's love of wildlife - a level of thoughtfulness typical of the team and which is evident on every visit. Thank you all.
Latest Reviews for Charnwood Country Residence
05 February 2026
Mum has only been at Charnwood Country Residence for a very short time. But I only have good reviews for the staff, especially Bev. It is a very pretty, clean care facility. Everybody appears to go above and beyond for the residents. The food, facilities are amazing so far a caring lovely place to
look after my mum.
05 February 2026
I am so pleased that both my grandparents found this care home. Charnwood is such a lovely place - the staff treat the residents so well and there is a strong feeling of community and family. The staff engage with all residents and keep them feeling safe and well-looked after. They keep the family
well informed about any updates.
05 February 2026
Charnwood is a very special place. The atmosphere is always warm and welcoming which i sdown to how much the staff care for the residents. The staff take the time to get to know the residents, and they do their best to make everyone (residents & visitors) feel at home. I can't recommend Charnwood
enough, it's somewhere your loved ones will be truly cared for.
30 January 2026
Mum has been a resident at Charnwood for 3 years now, and considers it her home. She feels safe and well cared for, and we, as her family, are extremely grateful for the love and care shown to her. On visiting her, we are always shown a warm welcome and know we can address any issues we may have
surrounding mum's health with the care home manager and nursing team. Mum especially enjoys joining in with the activities which are ably provided by Bev, who encourages those who are able to, to join in. A big thank you to all the staff who make Charnwood such a special care home.
29 January 2026
Charnwood Country Residence for the Elderly is amazing, the care, love and support they give to the residents is phenomenal. All staff go above and beyond in making sure that the residents are comfortable, supported, have well nutritional meals. Lyndsey - Manager of Charnwood and various other staff
are amazing in greeting the family members of the resident that is visiting the home, always a smiling face + giving a warm welcome.
Residents are always kept active on a daily basis which again Bev - Activities Coordinator goes above and beyond in making sure each resident is involved and again the care and support she gives is magnificent to each of the individuals. If I had a family member that needed 24 hour care, I wouldn't hesitate in sending them into Charnwood for the rest of their life, knowing they will be looked after, loved and have the security they need. Charnwood Country Residence is certainly the best, all the awards they receive is certainly deserve.
29 January 2026
Top quality nursing, inffinate kindness a real understanding of Dementia and good liaison with me. Nutrition and safety is first class and I am grateful that my partner is here. Great attention to hygiene. I know I will be immediately contacted if my partner is disturbed and cannot settle, I can
talk to him on the phone. I am happy when I see him. I always feel welcome and can discuss any concerns with staff. Great effort is made to entertain and interest residents taking into account their individual interests.
28 January 2026
I cannot speak highly enough of Charnwood Care Home and the exceptional care my uncle receives there. From the moment he arrived, it was clear that this is a place where residents are genuinely cared for, respected, and treated with dignity.
The staff are outstanding - kind, patient, attentive,
and always willing to go the extra mile. Nothing ever feels like too much trouble, and they take the time to really know each resident as an individual, not just a name on a list. My uncle is always spoken to with warmth and compassion, which gives our whole family great reassurance.
The home itself is clean, comfortable, and welcoming, with a calm and positive atmosphere. There is a real sense of community, and it's clear that residents' wellbeing, happiness, and safety are the top priorities. Communication with family members is excellent, and we are always kept informed and listened to.
27 January 2026
Charnwood is a fantastic facility the staff are caring and do an amazing job of looking after my Gran. We are lucky to have a facility this good so close to us and we are grateful for everything they do.
27 January 2026
My husbands Grandmother has been in the care of Charnwood for many years and throughout this time has received nothing less than exceptional care. Residents are treated with the upmost respect, care and compassion by staff. The activities arranged by staff demonstrate that they genuinely care about
residents wellbeing. I would highly recommend this care home.
26 January 2026
The staff without exception are kind friendly and very helpful the high morale is evident the moment you walk through the door every visit is an enjoyable experience, the residents are all well looked after always clean and tidy treated with respect and dignity we are very lucky to have such a
quality care home in our village.
26 January 2026
Charnwood is an exceptional place where the staff demonstrate remarkable care and consideration for the residents. They recognize that each individual has unique needs and diligently work to fulfill them. My family and I feel assured knowing our grandmother is cared for to a very high standard, and
she thrives in such a joyful and nurturing environment. Regular activities are available for residents to engage in. The rooms and communal areas are maintained to a very high standard and visitors are welcomed to spend time with the residents, often over a cup of tea.
We also take our grandmother out for small family gatherings, and Charnwood consistently supports this, ensuring she doesn't miss out on any experiences.
20 January 2026
All of the staff are very caring and kind, showing that they really know the residents well by the way they interact and talk to them. They treat the residents with dignity and respect and as individuals. There is always some activity taking place which even if the resident cannot physically get
involved in they always include them as much as possible. They are always supportive of family members and we know we can discuss our family member with them at any time.
20 January 2026
All I have ever seen at Charnwood is love, care and respect for its residents.
The staff respond to each person individually.
Charnwood has a lovely family feel. I really enjoy going to visit my friend and am always impressed with the activities and care provided. Well done to all the staff.
16 January 2026
The staff at Charnwood have treated my father in law like one of the family, not only do they see that his medical needs are met but they have taken the time to get to know him as a person and to treat him with warmth, humour and compassion.
They make a lot of effort to decorate the home
according to the season and to organise events such as a brilliant fireworks night, complete with hotdogs and a 'quiet' fireworks display for residents and their families.
The staff are good at communicating with family members, and arranging medical input where necessary. They cover serious issues as well as day to day matters with kindness and consideration and try their best to ensure that their charges are as comfortable as possible. I wouldn't hesitate to recommend Charnwood.
16 January 2026
Whenever I visit Grandma it is clear that she is very well looked after. She always looks smart and has had her hair done. Every time I visit there seems to be a different activity on that is led with passion and enthusiasm. The team at Charnwood have got to know my Grandma and understand her
character, they interact so well with her encouraging her to enjoy all Charnwood offers.
Knowing how well Grandma is looked after has relieved so much stress on my Mum too, Charnwood communicates so well about Grandmas care and have taken the time to chat through family concerns. Mum is a frequent visitor and Charnwood include her in their activities and when the great grandkids visit they include them with juice and biscuits! We all feel at peace knowing at Charnwood Grandma is getting the best care she can.
15 January 2026
My mum was adamant that she never wanted to be in a care home, but the time came when I was so concerned about her well being that I had no choice. Having looked around the town nearest to me I found nothing that I was happy with. A friend told me about Charnwood, I had dismissed it because
'country residence ' sounded posh and I knew mum would not do 'posh'. However, I was persuaded to look and the minute I stepped through the door, I knew it was the right place. It was bright; the dining room was small and cosy, the orangery was light and overlooked the garden, the furniture looked new and the residents were being entertained by the loveliest lady who spoke and treated the residents with respect. I was impressed. The rooms were clean and I love the idea of the 'quiet' room for visiting family.
Whenever I visit the door is always opened by a smiling and welcoming staff member, I am usually offered a cup of tea. Even though my mum is the resident I feel this is our new family.
15 January 2026
My experience of Charnwood Country Residence is as a Day care User. A phone call the day before to ask 'can I bring Mum tomorrow please from coffee till after tea ? Certainly what time will you arrive '? . On arrival I am settled into a comfortable chair in the Living Room where I join in whatever
is happening that day or I can choose to do my own thing . Choice of food from a menu is served with correct cutlery napkins and drinks of my choice -milk shakes tea, fizzy cans etc. Sign of an excellant kitchen brigade -they can cook vegetables properly -cabbage that is crisp, make soup and sauces to die for! Any request for help is given promptly, kindly using correct safe methods of handling me . I go home after a lovely day in good company sharing all the residents' and staff news and views . My daughter has had day off caring for me. Money well spent
13 January 2026
My 93 year old cousin recently moved into Charnwood from her own home. This also involved a move into a different county in order to live nearer family. She has dementia and has become very wobbly on her feet so a full-time care setting was needed.
My cousin has always been a fiercely independent
person and I was anxious that she would struggle greatly with this move and become either very agitated or depressed. I am so relieved that these worries were completely unfounded! Staff at Charnwood are exceptionally caring. They put each resident's needs at the heart of everything they do each day. They are hard working, professional and so incredibly kind. The bedrooms are immaculately clean and wonderfully homely, routines are flexible and person-centred, the food quality is outstanding, wellbeing initiatives are thoughtfully implemented and the medical and management and support staff are all extremely competent and kind. This place is truly special and I am grateful to have found it.
13 January 2026
I can not speak highly enough in praise of the staff at Charnwood.
Every single one of them deserves my total gratitude for their care of my Father.
Their knowledge and professionalism is top class but what makes the team so outstanding is the friendliness, obvious sense of genuine care for the
residents, warmth and smiles and the 'above and beyond' effort they put into lots of extra activities.
It has always stood out that whenever I visit, they remember my name and are happy to answer any questions.
Managements communication about any changes in my Fathers health or situation has been exceptional.
The property itself is small enough to not feel intimidating but large enough to provide separate spaces for residents to socialise or have quiet time, as they prefer.
I would certainly recommend Charnwood to anyone looking for a Care Home and they shall always have my eternal Thanks.
07 January 2026
Earlier this year my husband and sister in law took the difficult decision to ask their mother to move from the family home in the east of England to Herefordshire. Visiting a few local care homes, Charnwood really stood head and shoulders above the rest - from the initial meeting with the Manager,
to seeing the Activity Coordinator in action, to the financial information from the Accounts team and to the care and attention received by residents from every member of staff. The team at Charnwood made a difficult decision much more manageable, and my mother in law is thriving in her new home - folk nights at the local pub, daytrips around the area, meals juggled to match her preferences. The day we arrived after a long drive across the country, L and the team were there with a warm welcome, tea & cake, and a card and gift tailored to my mother in law's love of wildlife - a level of thoughtfulness typical of the team and which is evident on every visit. Thank you all.