Charnwood Country Residence

A wonderful care home, whenever I go to see my grandfather all the staff are lovely and caring, the way he interacts with them makes it clear that they make the residents feel part of the family and well looked after. Everyone is bright, smiley, kind and polite and clearly genuinely enjoys working at the care home.

I hope she has many happy years ahead in her new home.

All the residents are treated like one big family, always happy & smiling.

It's evident that the manager, Lindsay, sets the example that is followed by all the staff. Her communication to us as a family is excellent and her dedication to the residents in her care demonstrable.

Mum has only been at Charnwood Country Residence for a very short time. But I only have good reviews for the staff, especially Bev. It is a very pretty, clean care facility. Everybody appears to go above and beyond for the residents. The food, facilities are amazing so far a caring lovely place to look after my mum.

I am so pleased that both my grandparents found this care home. Charnwood is such a lovely place - the staff treat the residents so well and there is a strong feeling of community and family. The staff engage with all residents and keep them feeling safe and well-looked after. They keep the family well informed about any updates.

Charnwood is a very special place. The atmosphere is always warm and welcoming which i sdown to how much the staff care for the residents. The staff take the time to get to know the residents, and they do their best to make everyone (residents & visitors) feel at home. I can't recommend Charnwood enough, it's somewhere your loved ones will be truly cared for.

Mum has been a resident at Charnwood for 3 years now, and considers it her home. She feels safe and well cared for, and we, as her family, are extremely grateful for the love and care shown to her. On visiting her, we are always shown a warm welcome and know we can address any issues we may have surrounding mum's health with the care home manager and nursing team. Mum especially enjoys joining in with the activities which are ably provided by Bev, who encourages those who are able to, to join in. A big thank you to all the staff who make Charnwood such a special care home.

Residents are always kept active on a daily basis which again Bev - Activities Coordinator goes above and beyond in making sure each resident is involved and again the care and support she gives is magnificent to each of the individuals. If I had a family member that needed 24 hour care, I wouldn't hesitate in sending them into Charnwood for the rest of their life, knowing they will be looked after, loved and have the security they need. Charnwood Country Residence is certainly the best, all the awards they receive is certainly deserve.

Top quality nursing, inffinate kindness a real understanding of Dementia and good liaison with me. Nutrition and safety is first class and I am grateful that my partner is here. Great attention to hygiene. I know I will be immediately contacted if my partner is disturbed and cannot settle, I can talk to him on the phone. I am happy when I see him. I always feel welcome and can discuss any concerns with staff. Great effort is made to entertain and interest residents taking into account their individual interests.

I cannot speak highly enough of Charnwood Care Home and the exceptional care my uncle receives there. From the moment he arrived, it was clear that this is a place where residents are genuinely cared for, respected, and treated with dignity.

The staff are outstanding - kind, patient, attentive, and always willing to go the extra mile. Nothing ever feels like too much trouble, and they take the time to really know each resident as an individual, not just a name on a list. My uncle is always spoken to with warmth and compassion, which gives our whole family great reassurance.

The home itself is clean, comfortable, and welcoming, with a calm and positive atmosphere. There is a real sense of community, and it's clear that residents' wellbeing, happiness, and safety are the top priorities. Communication with family members is excellent, and we are always kept informed and listened to.

Charnwood is a fantastic facility the staff are caring and do an amazing job of looking after my Gran. We are lucky to have a facility this good so close to us and we are grateful for everything they do.

My husbands Grandmother has been in the care of Charnwood for many years and throughout this time has received nothing less than exceptional care. Residents are treated with the upmost respect, care and compassion by staff. The activities arranged by staff demonstrate that they genuinely care about residents wellbeing. I would highly recommend this care home.

The staff without exception are kind friendly and very helpful the high morale is evident the moment you walk through the door every visit is an enjoyable experience, the residents are all well looked after always clean and tidy treated with respect and dignity we are very lucky to have such a quality care home in our village.

We also take our grandmother out for small family gatherings, and Charnwood consistently supports this, ensuring she doesn't miss out on any experiences.

All of the staff are very caring and kind, showing that they really know the residents well by the way they interact and talk to them. They treat the residents with dignity and respect and as individuals. There is always some activity taking place which even if the resident cannot physically get involved in they always include them as much as possible. They are always supportive of family members and we know we can discuss our family member with them at any time.

Charnwood has a lovely family feel. I really enjoy going to visit my friend and am always impressed with the activities and care provided. Well done to all the staff.

The staff are good at communicating with family members, and arranging medical input where necessary. They cover serious issues as well as day to day matters with kindness and consideration and try their best to ensure that their charges are as comfortable as possible. I wouldn't hesitate to recommend Charnwood.

Knowing how well Grandma is looked after has relieved so much stress on my Mum too, Charnwood communicates so well about Grandmas care and have taken the time to chat through family concerns. Mum is a frequent visitor and Charnwood include her in their activities and when the great grandkids visit they include them with juice and biscuits! We all feel at peace knowing at Charnwood Grandma is getting the best care she can.

Whenever I visit the door is always opened by a smiling and welcoming staff member, I am usually offered a cup of tea. Even though my mum is the resident I feel this is our new family.