






Charnwood Country Residence is rated "OUTSTANDING" by the CQC.
Located in the scenic landscape surrounding Much Dewchurch, Charnwood Country Residence is an Edwardian property that has been extended and upgraded to provide state-of-the-art dementia friendly facilities.
Older residents, some of whom have dementia, can experience a homely and spacious environment with en-suite bedrooms. The purpose-built orangery provides a light and airy living space in which residents can experience and benefit from...
Care Provided by Charnwood Country Residence
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 27 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Near Public Transport
- Minibus or other transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The fees are agreed following an assessment to ensure we provide the correct level of care and support.
The price(s) shown are provided by the care home. Contact Charnwood Country Residence for full pricing details and T&Cs.
Contact Charnwood Country Residence to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Herefordshire Care Homes
- Private Owned
Person in charge
- Lindsay Hagley(Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 45+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2016
- Last Refurbishment: 2016
- Number of floors: 2
Room Information
- Single Rooms (25)
- Couples/Companion Rooms (1)
- Single Rooms with ensuite Wet Room (1)
- Couples/Companion Rooms with ensuite Wet Room (1)
Visiting
- no restrictions
Parking
- on site
Charnwood Country Residence Reviews (113)
Charnwood Country Residence has a Review Score of 10 (9.950) out of 10, based on 37 reviews in the last 2 years.
Over all time Charnwood Country Residence has 113 reviews.
The food appears to be locally sourced during a recent visit I saw a sack of potatoes delivered from a farm less than 10 miles away and boxes of fresh vegetables.
Although Mum does not take part in any activities, she is really happy there.
Charnwood is an amazing place. I’m so glad my dad is here. There are constant activities and celebrations for him to join in with if he chooses to and the surroundings are well-maintained. But most of all they build real connections and relationships with all of the residents. Thanks Charnwood for everything you do.
I am so pleased my elderly friend with dementia is being cared for at Charnwood. I cannot express enough what a caring and wonderful care home this is. They have so many activities to keep the residents happy. The catering staff serve up some delicious food and birthday cakes. The residents are so happy and cared for, it’s worth every penny.
My mum was resident at Charnwood for two years. We were absolutely delighted with the care and kindness she received. The staff treated her like family and made her feel loved and valued, this despite the challenge of Mum's dementia. Having worked in the NHS for two decades, I have seen so many care homes. Charnwood is, without doubt, the best I've seen and I've lost count of the times we (Mum's wider family) were moved by the kindness she received.
Thank you so much for such a lovely review. Your comments are important to us and I will share your review with the team.
Always welcome on arrival. Kept up to date with Mother's health and well-being. On most occasions during conversation with Mother she talks about the staff and how happy she is with the way she is treated.
A warm, happy and safe environment for Mum. She smiles a lot! Staff invariably demonstrate thoughtfulness and a good (and necessary) sense of humour. All good.
When I visit Charnwood Country Residence there is a lovely, friendly atmosphere. It is always clean and fresh and the residents and staff all look happy. The activities they do are awesome. I keep up with it all on the Charnwood social media page. The food and care are also wonderful, not forgetting the maintenance team. Well done all.
Thank you for your lovely comments and for taking the time to review us, its very much appreciated.
Amazing people who treated my dear friend so well with love and dignity. Excellent management from the top which filters down at a very high standard. Attention to detail, hygiene and cleanliness were of a are very high standard. The entertainment teacher very gently encouraged people to get involved which is so important! I had to travel a long way to do my many visits and it was worth it to have the care they give.
Thank you so much for such a touching review and I will ensure these beautiful comments are shared with the whole team.
My mother has just spent seven weeks at Charnwood Country Residence for respite care. This is our first experience of a care home and we couldn't be more pleased that Mum has enjoyed her stay so much. All the staff have been wonderful to her and supportive of us as a family. We would certainly never worry about her going back and indeed plan to book her in for for some weekly day care. The social side of the home has been so good for her. She has made new friends at the age of 103!
Charnwood Country Residence has a very happy, friendly atmosphere. There are regular outings and activities and a real sense of caring for every resident. This caring was so evident when I returned to Charnwood after a trip to A&E with my friend, so many staff came to welcome her home. It was lovely to see her happy to be home at Charnwood.
Thank you so much for such a lovely review and I will ensure I share your review with the team.
I personally am incredibly impressed with the way the staff look after a patient with dementia and also how they look after the family of a resident. I live quite a long way away, but when I phone they are always friendly and helpful, and if possible I get to talk to my sister.
Thank you for such a lovely review, feedback is important to us and I will share your review with the team.
Collaborative, kind and caring culture across all aspects of the home with effective communication. Management changes over the last five years has meant some ups and downs but with strong management now in place. The home is consistently living the values of compassionate, kind, caring, collaborative, person-centred care. Management understands and lives the important value of candour. A vital cornerstone of building trusting and effective relationships with family/POA - ensuring best interest decisions are made collaboratively for those who may lack the capacity to make their own specific decisions. Very grateful for this home's support at a time when we - as a family - are at our most emotionally vulnerable.
Mum is very happy with the care, lovely food and loves the view from her room. We are delighted she has settled in so well. The staff and carers are kind, friendly and do a great job looking after their residents in sometimes trying circumstances. When Mum visits us for the day and returns to Charnwood she is always greeted with smiles and genuine warmth. We can relax knowing all her needs are being met. Thank you to everyone.
In August 2022, my father was moved to the Charnwood Country Residence. This was due to his ill health and needing 24-hour assistance. Unfortunately, in November my father was taken ill and returned to Charnwood for end-of-life care. On behalf of my brother and wife, we would like to say what a wonderful care home this is. My father was looked after fantastically well and settled there quickly. I can't recommend this care home highly enough in the knowledge your loved ones are in a safe environment. Thank you.
Our friend, whom we have lasting power of attorney for, stayed for three weeks over Christmas and the New Year 2022/23. Making all arrangements was very easy and all staff we worked with were very friendly, helpful and accommodating. Our friend's stay was a resounding success and she enjoyed her stay tremendously, which was reciprocated by all at Charnwood Country Residence! Our friend has made new friends and is looking forward to visiting Charnwood again in the near future. We also feel we have made friends with the staff at Charnwood. Excellent, cannot be faulted, thank you.
Thank you so much for your kind feedback. We are so pleased that your friend enjoyed their stay with us here at Charnwood.
The orangery was decorated beautifully and seemed to be full of happy, obviously well-cared-for residents.
My mother-in-law is very happy here and can't praise the staff enough. Thank you and a very happy Christmas to you all.
Thank you for such a lovely review. Christmas is a very special time and we ensure everyone enjoys the festivities.
Excellent service from initial contact to placement of elderly parent. Facilities and resident room excellent, well maintained with a homely feel. All staff are very professional and exceptionally helpful, friendly and caring. Communication between the home and the resident and their family is also very good. Mum is very at home here and feels safe and settled.
Thank you for your feedback, it is very important to us
I have been so impressed by the kindness and help I received from all the staff I have had contact with while arranging care for my sister with Dementia. All my queries and concerns have been addressed. My sister's room was so attractively arranged to welcome her. Everything seems to be done to a high standard with the need of the residents paramount. All the staff from the maintenance team, cook, and carers to the administrators are so helpful. Nothing seems too much trouble.
Thank you for such lovely comments. I will share this feedback with the team.
Wonderful care, pleasant surroundings, excellent food and interesting activities! My family and I can't thank everyone enough for the kindness, compassion, patience and understanding my husband received. They helped make the transition from home to care home as painless as possible. Sadly his needs became too complex to be able to stay. A special mention to the home manager, administrator and activity organiser for going beyond the call of duty - making his journey easier.
Thank you so much for the lovely review which will be shared with all the staff. This feedback is important to us.
I can't praise this home enough, absolutely five stars.
Thank you so much for this lovely review. It is always lovely to have feedback and I will share this with the team.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 24 May 2019Outstanding
- CaringOutstanding
- EffectiveGood
- ResponsiveOutstanding
- SafeGood
- Well-ledOutstanding
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
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Awards / Recognitions (2)
- 30 Jan 2026Recipient: Herefordshire Care Homes
- 30 Jun 2021Recipient: Herefordshire Care Homes
Accreditations
There are no accreditations posted yet for Charnwood Country Residence.
Meet the Team (0)
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