






Charnwood Country Residence is rated "OUTSTANDING" by the CQC.
Located in the scenic landscape surrounding Much Dewchurch, Charnwood Country Residence is an Edwardian property that has been extended and upgraded to provide state-of-the-art dementia friendly facilities.
Older residents, some of whom have dementia, can experience a homely and spacious environment with en-suite bedrooms. The purpose-built orangery provides a light and airy living space in which residents can experience and benefit from...
Care Provided by Charnwood Country Residence
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 27 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Near Public Transport
- Minibus or other transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The fees are agreed following an assessment to ensure we provide the correct level of care and support.
The price(s) shown are provided by the care home. Contact Charnwood Country Residence for full pricing details and T&Cs.
Contact Charnwood Country Residence to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Herefordshire Care Homes
- Private Owned
Person in charge
- Lindsay Hagley(Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 45+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2016
- Last Refurbishment: 2016
- Number of floors: 2
Room Information
- Single Rooms (25)
- Couples/Companion Rooms (1)
- Single Rooms with ensuite Wet Room (1)
- Couples/Companion Rooms with ensuite Wet Room (1)
Visiting
- no restrictions
Parking
- on site
Charnwood Country Residence Reviews (113)
Charnwood Country Residence has a Review Score of 10 (9.950) out of 10, based on 37 reviews in the last 2 years.
Over all time Charnwood Country Residence has 113 reviews.
Very friendly staff but not enough of them. Really friendly place. Beautiful gardens. The entertainment caters for everyone, with different tastes. Very thoughtful to visitors when there has been an incident with a resident. The only think I find 'very' frustrating is the laundry situation. Clothes that aren't the residents, underwear and socks.
I have been extremely impressed with the professional yet informal approach of all members of staff. It is very obvious that the manager leads by example and expects high standards of care, support and respect for all the residents. Nothing is too much trouble - residents can ask for whatever they want, whenever they want it, day or night.
Visitors are welcomed at any time and can join in with delicious home cooked meals.
Three words: "First class care".
Brilliant. Staff are caring and professional and cope well with a demanding and sometimes impatient resident who often needs help to get in and out of bed, chair etc. Their patience is amazing. You truly have saved my life by giving me a much-needed break, without having to worry about my partner's care and wellbeing. Thank you.
My Nan very sadly passed away this afternoon at Charnwood. From the beginning of her residence here until the very end the professionalism and dedication of the staff have astounded me. Nan has received the utmost care and love and as a family, we could not have asked for more. Charnwood is more than a 'care' home, it's a 'home from home' filled with love, respect and dignity for all involved. We cannot thank the home and staff enough for all that they have done to keep my Nan safe, loved and with utmost dignity.
Nanny has been extremely well looked after during her time at Charnwood. The staff are friendly, professional, caring and couldn't do any more for residents and visitors. The home itself is bright and homely and plenty of activities to keep everyone occupied. I wouldn't hesitate in recommending Charnwood to anyone.
Having been in the caring profession myself, I know what is right and wrong and cannot praise Charnwood Country Residence enough. The staff have been amazing and I cannot praise them highly enough either.
They deserve to be highly recommended. An excellent home on all counts.
Content with the level of care provided. My father seems happy.
The continuity of care has been very consistent. Compassionate and encouraged to achieve her best quality of life. The family members are happy with the facilities and care provided.
Mum has moved in now and the initial experience is living up to expectations.
Charnwood has the reassuring feel of a large family home. Resident care is exceptional as are the systems to ensure residents needs are met. The staff are extremely competent and very friendly. They are in constant interaction with the residents. The manager leads by example. Too many positives to mention for this review.
Earlier this year my mum moved into Charnwood Country Residence after a few months of being unwell. It was an emotional and upsetting time and something I had dreaded. However, thanks to Charnwood things become much better very quickly. I really do not have enough good things to say the staff at all levels are caring, helpful and really have a lot of time for all the residents. As a result of this, they have a lovely relationship with them and really get to know them as individuals. Everything was always clean, tidy and organised and we always enjoyed visiting. My mum was cared for in a lovely way.
My friend was made very welcome. Busy staff always are courteous, kind and listen. They treat the residents with dignity and respect. Visitors are welcome any time and are always offered tea and coffee. The atmosphere is homely and activities are offered in the afternoon. Residents are taken out in wheelchairs when the weather if fine for a local walk and also go in a minibus for outings further afield to have lunch or coffee. The food is good and well presented and there is always a choice of meals and desserts. Everywhere is spotless and clean. Residents are treated as individuals and each one's needs and preferences are respected, every person is made to feel special. A very happy home with a great family atmosphere.
I have found the response from all members of staff to be open, friendly and really caring. Because of this my mum has settled in really quickly. Their attention to finding out about mum's character and needs has been a breath of fresh air in a care system that is challenging. Consequently mum classes Charnwood Care Home. This I think gives me confidence that mum is happy and feels safe and secure.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 24 May 2019Outstanding
- CaringOutstanding
- EffectiveGood
- ResponsiveOutstanding
- SafeGood
- Well-ledOutstanding
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
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Awards / Recognitions (2)
- 30 Jan 2026Recipient: Herefordshire Care Homes
- 30 Jun 2021Recipient: Herefordshire Care Homes
Accreditations
There are no accreditations posted yet for Charnwood Country Residence.
Meet the Team (0)
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