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Charnwood Country Residence

Much Dewchurch, Hereford, Herefordshire HR2 8DL
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Charnwood Country Residence, Hereford
Charnwood Country Residence, Hereford
Charnwood Country Residence, Hereford

Charnwood Country Residence is rated "OUTSTANDING" by the CQC.

Located in the scenic landscape surrounding Much Dewchurch, Charnwood Country Residence is an Edwardian property that has been extended and upgraded to provide state-of-the-art dementia friendly facilities.

Older residents, some of whom have dementia, can experience a homely and spacious environment with en-suite bedrooms. The purpose-built orangery provides a light and airy living space in which residents can experience and benefit from...  

Care Provided by Charnwood Country Residence

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 27 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,500 - £1,700N/A
Residential Dementia Care£1,500 - £1,700N/A

The fees are agreed following an assessment to ensure we provide the correct level of care and support.

Contact Charnwood Country Residence to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Lindsay Hagley(Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 45+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2016
  • Last Refurbishment: 2016
  • Number of floors: 2

Room Information

  • Single Rooms (25)
  • Couples/Companion Rooms (1)
  • Single Rooms with ensuite Wet Room (1)
  • Couples/Companion Rooms with ensuite Wet Room (1)

Visiting

  • no restrictions

Parking

  • on site

Charnwood Country Residence Reviews (113)

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10

Charnwood Country Residence has a Review Score of 10 (9.950) out of 10, based on 37 reviews in the last 2 years. Over all time Charnwood Country Residence has 113 reviews.

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Showing 113 reviews matching selected criteria
Review from J W (Resident / Service User) published on 5 May 2017 Submitted via Postal Card
Overall Experience

Very friendly staff but not enough of them. Really friendly place. Beautiful gardens. The entertainment caters for everyone, with different tastes. Very thoughtful to visitors when there has been an incident with a resident. The only think I find 'very' frustrating is the laundry situation. Clothes that aren't the residents, underwear and socks.

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Review from J G (Daughter of Resident) published on 20 April 2017 Submitted via Postal Card
Overall Experience
Charnwood is my father's new home and not just a care facility and the atmosphere is one of a family.
I have been extremely impressed with the professional yet informal approach of all members of staff. It is very obvious that the manager leads by example and expects high standards of care, support and respect for all the residents. Nothing is too much trouble - residents can ask for whatever they want, whenever they want it, day or night.

Visitors are welcomed at any time and can join in with delicious home cooked meals.

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Review from Mike S (Son of Resident) published on 4 April 2017 Submitted via Postal Card
Overall Experience

Three words: "First class care".

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Review from Jane F (Partner of Resident) published on 30 March 2017 Submitted via Postal Card
Overall Experience

Brilliant. Staff are caring and professional and cope well with a demanding and sometimes impatient resident who often needs help to get in and out of bed, chair etc. Their patience is amazing. You truly have saved my life by giving me a much-needed break, without having to worry about my partner's care and wellbeing. Thank you.

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Review from Estelle S (Great-grandson of Resident) published on 30 March 2017 Submitted via Postal Card
Overall Experience

My Nan very sadly passed away this afternoon at Charnwood. From the beginning of her residence here until the very end the professionalism and dedication of the staff have astounded me. Nan has received the utmost care and love and as a family, we could not have asked for more. Charnwood is more than a 'care' home, it's a 'home from home' filled with love, respect and dignity for all involved. We cannot thank the home and staff enough for all that they have done to keep my Nan safe, loved and with utmost dignity.

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Review from Greg P (Grandson of Resident) published on 30 March 2017 Submitted via Postal Card
Overall Experience

Nanny has been extremely well looked after during her time at Charnwood. The staff are friendly, professional, caring and couldn't do any more for residents and visitors. The home itself is bright and homely and plenty of activities to keep everyone occupied. I wouldn't hesitate in recommending Charnwood to anyone.

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Review from E D P (Daughter of Resident) published on 30 March 2017 Submitted via Postal Card
Overall Experience
My mother has had the most amazing care carried out with true professionalism.
Having been in the caring profession myself, I know what is right and wrong and cannot praise Charnwood Country Residence enough. The staff have been amazing and I cannot praise them highly enough either.

They deserve to be highly recommended. An excellent home on all counts.

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Review from Keith E (Son of Resident) published on 23 March 2017 Submitted via Postal Card
Overall Experience

Content with the level of care provided. My father seems happy.

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Review from Judith W (Niece of Resident) published on 21 March 2017 Submitted via Postal Card
Overall Experience

The continuity of care has been very consistent. Compassionate and encouraged to achieve her best quality of life. The family members are happy with the facilities and care provided.

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Review from M C (Son of Resident) published on 27 October 2016 Submitted via Postal Card
Overall Experience
Out of six care homes, I visited in Hereford Charnwood was far the best I saw.
Mum has moved in now and the initial experience is living up to expectations.

Charnwood has the reassuring feel of a large family home. Resident care is exceptional as are the systems to ensure residents needs are met. The staff are extremely competent and very friendly. They are in constant interaction with the residents. The manager leads by example. Too many positives to mention for this review.

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Review from J W (Daughter of Resident) published on 6 October 2016 Submitted via Postal Card
Overall Experience

Earlier this year my mum moved into Charnwood Country Residence after a few months of being unwell. It was an emotional and upsetting time and something I had dreaded. However, thanks to Charnwood things become much better very quickly. I really do not have enough good things to say the staff at all levels are caring, helpful and really have a lot of time for all the residents. As a result of this, they have a lovely relationship with them and really get to know them as individuals. Everything was always clean, tidy and organised and we always enjoyed visiting. My mum was cared for in a lovely way.

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Review from Ruth O (Friend of Resident) published on 11 February 2016 Submitted via Postal Card
Overall Experience

My friend was made very welcome. Busy staff always are courteous, kind and listen. They treat the residents with dignity and respect. Visitors are welcome any time and are always offered tea and coffee. The atmosphere is homely and activities are offered in the afternoon. Residents are taken out in wheelchairs when the weather if fine for a local walk and also go in a minibus for outings further afield to have lunch or coffee. The food is good and well presented and there is always a choice of meals and desserts. Everywhere is spotless and clean. Residents are treated as individuals and each one's needs and preferences are respected, every person is made to feel special. A very happy home with a great family atmosphere.

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Review from Georgina P (Daughter of Resident) published on 1 October 2015 Submitted via Postal Card
Overall Experience

I have found the response from all members of staff to be open, friendly and really caring. Because of this my mum has settled in really quickly. Their attention to finding out about mum's character and needs has been a breath of fresh air in a care system that is challenging. Consequently mum classes Charnwood Care Home. This I think gives me confidence that mum is happy and feels safe and secure.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 24 May 2019
Overall
Outstanding
  • CaringOutstanding
  • EffectiveGood
  • ResponsiveOutstanding
  • SafeGood
  • Well-ledOutstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

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