Care Homes Owned by Herefordshire Care Homes

I hope she has many happy years ahead in her new home.

Hazelhurst Care Home provided exceptional care for my mother during her short stay, and I'm truly grateful for the support they offered. From the moment she arrived, the staff were welcoming, attentive, and compassionate. They took the time to understand her needs, her routines, and the little things that helped her feel comfortable.

The team were consistently patient and kind, treating her with dignity and respect at every step. Communication was excellent - I was kept informed, reassured, and always felt confident that she was in safe hands. The environment itself was clean, calm, and well-organised, which made a noticeable difference to her comfort and wellbeing.

Although her time at Hazelhurst was brief, the care she received was thoughtful, professional, and genuinely heartfelt. I would happily recommend Hazelhurst Care Home to anyone looking for a supportive and caring environment for their loved one.

The home gets to know your relative + supports their interests + hobbies

Needn't have worried, the staff are amazing and it was like being in a Five star hotel

I cannot stress how wonderful Trudi and her team are.

The level of care she received went far beyond standard duties. Everyone went out of their way to ensure she was comfortable, peaceful, and treated with the utmost dignity in her final days. The compassion you showed not only to her, but to our entire family as we navigated this goodbye, is something we will cherish forever. Thank you from the bottom of our hearts for your beautiful care-we are eternally grateful.

Facilities are excellent at Dulas Court. All staff and management are outstanding and all go way beyond what is expected. They all really care. The rooms and communal areas are always kept to a very high standard and attention to detail is exceptional. The food is out of this world, better than any restaurant, we eat with our mum on a regular basis and it is 1st class. Thank you Dulas for everything that you do.

Dulas Court continue to excel in everything they do. My mother has lived here for almost two years and I couldn't ask for more kindness and care. The staff make her feel loved and special. Any requests or suggestions put to them about my mum are listened to and acted on. I couldn't be more delighted with the care my mum has received. Highly recommend Dulas to anyone looking for the perfect place for thier loved one.

Dulas is a wonderful place. Always a warm welcome and my mother-in-law is very happy here. She always looks well and content when I visit and it is clear she is looked after with best attention and care. The staff are so lovely and the place has such a lovely atmosphere. Plenty of activities and the most beautiful gardens, all 14 acres, which we enjoy walking around with my mother-in-law.

My sister has been resident at Dulas Court for 4 years and she enjoys everything about her life there. She is safe, supported, well cared for and very well entertained with lots of fun and meaningful activities. Staff fully support my sister to engage in her many hobbies and they are very understanding of her needs. The team is well led and all of the staff are kind, caring and respectful. The house is homely and comfortable with wonderful gardens for residents to enjoy. My sister's needs are met perfectly at Dulas Court and both my sister and I could not be happier. Thank you to everyone at Dulas Court.

All the residents are treated like one big family, always happy & smiling.

Friendly & efficiently run care home. A great family feel to the house from the moment you walk through the door. The staff are always going the extra yard to ensure my mum, who suffers from Dementia, is safe and feels wanted. The daily entertainment is varied and excellent. It is clear a great deal of thought goes into entertaining the residents. A beautiful secure garden is a real bonus. A choice of many areas for residents to explore offering variations of interactions and peace and quiet. From a visitors perspective, the staff go out of their way to ensure myself and my four legged companions are felt extremely welcome.

Dad received excellent care during his final years. Would highly recommend Coldwells House.

Staff at Coldwells looked after my mum for end of life care in February 2026. Their care and kindness was exemplary for both my mum and her family at such a difficult time. There was regular liaison with hospice and GP teams. This reflected the compassionate care throughout my mum's stay at Coldwells House since 2018.

I chose this home for my elderly friend for a two-week respite stay after he came out of the hospital. I looked around the home first and was very impressed by the kindness of the staff. All the patients look well cared for and happy. My neighbour stayed here for a couple of weeks just before Christmas and was really well looked after. The staff were so kind.

It's evident that the manager, Lindsay, sets the example that is followed by all the staff. Her communication to us as a family is excellent and her dedication to the residents in her care demonstrable.

I do believe my sister received good care and attention during the eleven years she was in Coldwells House.

My mum was very well cared for and shown so much respect and love while she lived in Coldwells House. Everyone was friendly toward her and made sure they spoke loudly so she could hear them, especially important as mum had limited sight. Sadly Mum passed away on 2nd January but she was looked after before, during and after her death. Lovely people were with her all the time.

As her daughter I am happy with all the care and support mum receives from the home and would not hesitate in recommending it

My mother loves living at Highwell House. All of her needs are anticipated and met. The care is proactive and competent. The nurses, carers and all staff members are friendly and compassionate. The atmosphere is homely and friendly. Family are always welcome. There are lots of fun events arranged for residents and their families. Trudi, Sarah and all of the team are excellent.