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Care Homes Owned by Herefordshire Care Homes

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9.9 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Herefordshire Care Homes
For the Herefordshire Care Homes' owner, exceptional care has always been about people, about ensuring that every person who lives in a care home is truly recognised, valued and respected for who they are, not defined by age, diagnosis or dependency.

Holding a Master’s Degree in the Management of Health and Social Care Services from the University of Birmingham, the owner's career has been shaped by a relentless drive to raise standards across the care sector. Before founding Herefordshire Care Homes, she spent several years inspecting care homes specialising in improving quality.

Herefordshire Care Homes represents the culmination of this lifelong commitment and the personal vision that grew from it. A care home must be a positive life experience: a place where older people can continue to live with dignity, purpose and joy, supported by teams who truly know them as individuals.

That vision has translated into extraordinary outcomes. Five of the homes are rated “Outstanding” by CQC (January 2026) - the highest possible rating giving Herefordshire Care Homes the highest proportion of Outstanding-rated homes in England, placing them in the top percentage and making them the only care homes in Herefordshire to achieve this standard.

These accolades are not the end goal, but the result of something deeper: a culture where compassion leads, standards never stand still, and every person is recognised, always, as a person first.

Herefordshire Care Homes Locations (6)

 - Browse 6 Care Homes owned by Herefordshire Care Homes
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Hazelhurst Nursing Home
Bishopswood, Ross-on-Wye HR9 5QX 
Top 20 carehome award certificate
10 70 reviews
Hazelhurst Nursing Home, Ross-on-Wye, Herefordshire
Top 20 carehome award certificate
"My mother, who has dementia, has been resident at Hazelhurst for nearly 2 years. It is a testiment to every single member of staff that,…"   Read all 70 reviews
  • from £1,500 / week
  • 56 Rooms
Location Type Care Home

Hazelhurst Nursing Home is rated OUTSTANDING by the CQC (February 2020). The 18th Century period house is set in beautiful accessible grounds in the Herefordshire countryside with stunning views ... Read more

Older Person Care Younger Adult Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Learning Disability Care
  • Mental Health Care
Dulas Court
Dulas, Ewyas Harold, Hereford HR2 0HL 
Top 20 carehome award certificate
10 96 reviews
Dulas Court, Hereford, Herefordshire
Top 20 carehome award certificate
"The staff are very patient and caring and remain calm if there is a problem. There are paved areas so that residents can walk outside in…"   Read all 96 reviews
  • from £1,400 / week
  • 31 Rooms
Location Type Care Home

Dulas Court is set amongst outstanding gardens and is a beautiful stately home tailored to the needs of older people, while also being appropriate for residents living with physical ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Charnwood Country Residence
Much Dewchurch, Hereford HR2 8DL 
9.9 112 reviews
Charnwood Country Residence, Hereford, Herefordshire
"We moved my mother and father into Charwood from a completely different care home provider three weeks ago. The individual care and…"   Read all 112 reviews
  • from £1,200 / week
  • 27 Rooms
Location Type Care Home

Charnwood Country Residence is rated "OUTSTANDING" by the CQC. Located in the scenic landscape surrounding Much Dewchurch, Charnwood Country Residence is an Edwardian property that has been ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
  • Mental Health Care
Coldwells House
Coldwells Rd, Holmer, Herefordshire, Hereford HR1 1LH 
9.9 104 reviews
Coldwells House, Hereford, Herefordshire
"I do believe my sister received good care and attention during the eleven years she was in Coldwells House.…"   Read all 104 reviews
  • from £1,200 / week
  • 41 Rooms
Location Type Care Home

Coldwells House has rated Outstanding January2026 by the Care Quality Commission (CQC) — the third consecutive Outstanding rating. Coldwell's House has undergone development to meet demand, ... Read more

Older Person Care Younger Adult Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
  • Mental Health Care
Highwell House Nursing & Residential Care
32 Highwell Lane, Bromyard, Bromyard HR7 4DG 
9.9 110 reviews
Highwell House Nursing & Residential Care, Bromyard, Herefordshire
"My mother loves living at Highwell House. All of her needs are anticipated and met. The care is proactive and competent. The nurses, carers…"   Read all 110 reviews
  • from £1,400 / week
  • 34 Rooms
Location Type Care Home

Highwell House Nursing is proud to have once again been rated "Outstanding" by the CQC (July 2023).The home is situated in the picturesque market town of Bromyard enjoying fabulous views over the ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Learning Disability Care
Whitegates
25 Hereford Road, Bromyard, Bromyard HR7 4ES 
9.8 70 reviews
Whitegates, Bromyard, Herefordshire
"My dear friend lived at Whitegates for a few years following a long stay at hospital. The care he had was nothing short of miraculous. We…"   Read all 70 reviews
  • from £1,200 / week
  • 37 Rooms
Location Type Care Home

Whitegates Care Home is rated "Outstanding" by the CQC (July 2023) and is situated in the pretty market town of Bromyard and provides friendly and professional care for older, frail residents with ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
  • Learning Disability Care
  • Mental Health Care

Herefordshire Care Homes Reviews (562)

9.9

Herefordshire Care Homes has a Group Review Score of 9.9 (9.899) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Herefordshire Care Homes must have a Review Score.

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Review of

Charnwood Country Residence

from A B (Son of Resident) published on 30 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
We moved my mother and father into Charwood from a completely different care home provider three weeks ago. The individual care and attention given to them since their arrival has been superb. They have differing needs but the attention to detail and genuine warmness from all the staff means that I
really feel Mum and Dad are "cared for" as opposed to being just "looked after". I feel very confident that we have made the right decision.
It's evident that the manager, Lindsay, sets the example that is followed by all the staff. Her communication to us as a family is excellent and her dedication to the residents in her care demonstrable.
Reply from Lindsay Hagley, Manager at Charnwood Country ResidenceThank you for your kind words. We are so pleased to welcome them both to Charnwood. Our vison is to be more than a care home, to be a family and a community where everyone belongs, is heard and is supported to live with purpose and joy. I will ensure your review is shared with the team.
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Review of

Coldwells House

from S S (Sister of Resident) published on 3 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I do believe my sister received good care and attention during the eleven years she was in Coldwells House.
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Review of

Coldwells House

from Sara R (Daughter of Resident) published on 19 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum was very well cared for and shown so much respect and love while she lived in Coldwells House. Everyone was friendly toward her and made sure they spoke loudly so she could hear them, especially important as mum had limited sight. Sadly Mum passed away on 2nd January but she was looked after
before, during and after her death. Lovely people were with her all the time.
Reply from Sharon Childs, Reg Manager at Coldwells HouseIt was our absolute pleasure to have been given the honour to love and care for your mum. She will be sadly missed.
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Review of

Hazelhurst Nursing Home

from Marilyn S (Daughter of Resident) published on 18 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has (since becoming a resident approx 4 years ago)and does receive excellent care from all the staff at Hazelhurst.
She is happy and content at the home and describes everyone who work there as very good and that they take care of her extremely well.
She has high praise for the excellent meals
they provide and if she isn't feeling particularly hungry on a certain day they will make her an omelette or jacket potatoe with cheese which she will sometimes ask for instead. This shows me as a family member that they will go out of their way to ensure she is catered for and provided with an appropriate meal to suit her needs at particular times.
The cleaners do an excellent job in keeping mum's room clean and the entire home is kept clean and well maintained - I particularly like the way they set out the tables for meal times, they are laid out beautifully.
As her daughter I am happy with all the care and support mum receives from the home and would not hesitate in recommending it
Reply from Charlotte Whittington, Home Manager at Hazelhurst Nursing HomeThank you so much for your review. It is such a privilege to care for your Mum and we are fortunate to have families like yours who support us as a Home. Thank you for your lovely feedback.
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Review of

Highwell House Nursing & Residential Care

from Alison F (Daughter of Resident) published on 18 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother loves living at Highwell House. All of her needs are anticipated and met. The care is proactive and competent. The nurses, carers and all staff members are friendly and compassionate. The atmosphere is homely and friendly. Family are always welcome. There are lots of fun events arranged for
residents and their families. Trudi, Sarah and all of the team are excellent.
Reply from Trudi Barnett, Reg Manager at Highwell House Nursing & Residential CareWhat a lovely review! Thank you so much for taking the time to write this for us. Your Mum is living a wonderful life at Highwell House, I'm so glad she is loving living here with us. You, as her daughter are a wonderful support, not only to your Mum but to us as well. Thank you.
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Review of

Dulas Court

from D F (Niece of Resident) published on 13 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff are very patient and caring and remain calm if there is a problem. There are paved areas so that residents can walk outside in winter if the weather is suitable and beautiful grounds for warmer dryer weather.


There are lots of activities planned throughout the day for the residents and

they are actively encouraged to join in. The residents look out for each other and regard it as their home and all of this creates a lovely atmosphere enhanced by a beautiful building with plenty of space.


Nothing is too much trouble and the staff always try and deal with any request including purchasing items.

Reply from Becky Williams, Manager at Dulas CourtThank you so much for the review. we always try to go the extra mile for the residents and their family and friends .
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Review of

Coldwells House

from C T (Sister of Resident) published on 12 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My sister moved into Coldwells House in June 2025. She was living alone before and has a number of health issues. She has benefited greatly from the extra daily support, regular nutritious meals, monitoring of her medication and fluid intake. She is able to partake in a variety of activities if she
chooses. We are able to visit whenever we wish and feel very welcome as there is such a friendly atmosphere.
Reply from Sharon Childs, Reg Manager at Coldwells HouseThank you very much for your review. I will share this with the team.
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Review of

Dulas Court

from Peter S (Resident) published on 10 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Four years ago I moved to Dulas Court with my late wife. The love and respect we received and I still receive ensures I feel surrounded by the care of professionals who cater for my every need. Trips to the theatre and a glass of wine with lunch give my life meaning and joy. Her loss was dignified and
my fellow residents (now friends) showed great sympathy helping me grieve and find joy once more. Thank you Dulas Court.
Reply from Becky Williams, Manager at Dulas CourtIts a pleasure to have you living here with us. We all fondly remember your wife.
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Review of

Dulas Court

from Ian E (Resident) published on 10 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My experience of this care provider has exceeded my expectations. I have therefore no hesitation in recommending this home to those who are searching for a suitable home. The one aspect which reassures me in particular is the personal touch that underlines the day to day experience, and gives peace
of mind to relatives and residents alike. This comes after I have experience of other homes in the past year, all of which came rather short of the required standard. I can now look forward to the future with confidence that my needs will be met, and dealt with in a sensitive way.
Reply from Becky Williams, Manager at Dulas CourtThank you so much for this review. I'm so pleased you have settled in well and enjoying your life her at Dulas court.
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Review of

Charnwood Country Residence

from Amanda G (Daughter of Resident) published on 5 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has only been at Charnwood Country Residence for a very short time. But I only have good reviews for the staff, especially Bev. It is a very pretty, clean care facility. Everybody appears to go above and beyond for the residents. The food, facilities are amazing so far a caring lovely place to look
after my mum.
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Review of

Charnwood Country Residence

from L S (Granddaughter of Resident) published on 5 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am so pleased that both my grandparents found this care home. Charnwood is such a lovely place - the staff treat the residents so well and there is a strong feeling of community and family. The staff engage with all residents and keep them feeling safe and well-looked after. They keep the family well
informed about any updates.
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Review of

Charnwood Country Residence

from P S (Granddaughter of Resident) published on 5 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Charnwood is a very special place. The atmosphere is always warm and welcoming which i sdown to how much the staff care for the residents. The staff take the time to get to know the residents, and they do their best to make everyone (residents & visitors) feel at home. I can't recommend Charnwood enough,
it's somewhere your loved ones will be truly cared for.
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Review of

Whitegates

from C P (Friend of Resident) published on 3 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dear friend lived at Whitegates for a few years following a long stay at hospital. The care he had was nothing short of miraculous. We didn't expect him to be with us for long, but with the love and care he received, he learnt to walk again and regain control over his life. Thank you to the incredible
staff for everything you do.
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Review of

Dulas Court

from M H (Friend of Resident) published on 30 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dulas Court is a fantastic care home set in incredible grounds which provide a wonderful and stimulating environment. I have visited on a number of occasions and have particularly noted the caring atmosphere and focus on person-centred care. The home and grounds themselves are maintained to a very high
standard, as well as wonderful staff who are incredibly friendly and kind, in addition to going above and beyond to ensure residents care and happiness. The food always smells incredible too!
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Review of

Charnwood Country Residence

from Deborah Y (Daughter of Resident) published on 30 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been a resident at Charnwood for 3 years now, and considers it her home. She feels safe and well cared for, and we, as her family, are extremely grateful for the love and care shown to her. On visiting her, we are always shown a warm welcome and know we can address any issues we may have surrounding
mum's health with the care home manager and nursing team. Mum especially enjoys joining in with the activities which are ably provided by Bev, who encourages those who are able to, to join in. A big thank you to all the staff who make Charnwood such a special care home.
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Review of

Coldwells House

from Magi M (Daughter-in-law of Resident) published on 30 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A most wonderful home. It feels like family when you enter the home, and is the same all the way through. You feel your family member are well cared for and respected and very safe. The best home and the best staff.
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Review of

Hazelhurst Nursing Home

from Sam J (Daughter of Resident) published on 30 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother, who has dementia, has been resident at Hazelhurst for nearly 2 years. It is a testiment to every single member of staff that, despite the fact we are moving some distance away, she will be staying at Hazelhurst. Hazelhurst has become a second, cherished home for her, her daily and weekly
routines ensure she has a secure and safe environment she is familiar with, but also multiple opportunities to take part in activities in and outside the home. Hazelhurst has provided a new, extended family. The food is fantastic, we spent Christmas Day there and enjoyed a fabulous meal! Communication is excellent, we are kept abreast of any issues medically/mentally and offered the opportunity to take part in house, dementia awareness meetings and various seasonal activities. The care staff are warm, friendly, polite, respectful, skilled and professional. Angela has also particulalry benefitted from the presence of beautiful gardens, gardeners and their dogs! A truly exceptional Care Home.
Reply from Charlotte Whittington, Home Manager at Hazelhurst Nursing HomeThank you so much for your kind words. We are so fortunate to have such supportive family and friends and appreciate all comments and feedback. Thank you so much.
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Review of

Hazelhurst Nursing Home

from Linda T (Daughter of Resident) published on 30 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother who suffers with dementia has now been a resident at Hazelhurst for nearly 2 years. The staff and care have been excellent and every time we visit she appears happy and content. She has a choice of activities to choose from and particuarly enjoys the garden as she always loved being outdoors.
Reply from Charlotte Whittington, Home Manager at Hazelhurst Nursing HomeThank you for this review. It is always a joy to see such lovely words from families who experience what Hazelhurst is about and how their loved ones feel living at Hazelhurst. Thank you, it is really appreciated.
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Review of

Dulas Court

from David G (Resident) published on 30 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am looked after very well.
The food is very good.
The care is excellent.
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Review of

Hazelhurst Nursing Home

from Tom S (Grandson of Resident) published on 30 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Hazelhurst is a wonderful home with wonderful staff who have taken such good care of my grandma. Staff always take time and care and focus on individual needs. One very grateful family here, amongst many more I'm sure.
Reply from Charlotte Whittington, Home Manager at Hazelhurst Nursing HomeThank you for your lovely review, as someone once said 'all of the good we put out, comes back to find us!' That comment resonates with us, it is such a thoughtful comment that encompasses Hazelhurst as a home and family. Thank you for taking the time to write this review, it is really appreciated.
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Awards / Recognitions (2)

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Frequently Asked Questions about Herefordshire Care Homes

Costs for care homes owned by Herefordshire Care Homes

Average costs per week for care homes owned by Herefordshire Care Homes by care type provided. The weekly fees are calculated using the starting price for self-funded care provided by Herefordshire Care Homes, based on 6 out of 6 settings.
Type of Care Provided Average Weekly Cost
Residential Care £1,317
Residential Dementia Care £1,317
Nursing Care £1,450
Nursing Dementia Care £1,450
All Care Types £1,317
Keep in mind that fees can vary between providers and factors such as specific needs, location, room type and more can affect costs. For more information on care home fees across the UK and advice on how to pay, see our care home fees guide.

How many Care Homes does Herefordshire Care Homes own?

Herefordshire Care Homes own 6 Care Homes.

Which Herefordshire Care Homes Care Homes have the highest review score?

Hazelhurst Nursing Home, Dulas Court & Charnwood Country Residence have the highest review score.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Herefordshire Care Homes to verify any information. View our terms and conditions. Herefordshire Care Homes has a Platinum Service – more info.