Herefordshire Care Homes in Herefordshire | 6 Care Homes

Review of
Hazelhurst Nursing Home
from Marilyn S (Daughter of Resident) published on 18 February 2026 Submitted via Website • Report

Overall Experience

My mum has (since becoming a resident approx 4 years ago)and does receive excellent care from all the staff at Hazelhurst.
She is happy and content at the home and describes everyone who work there as very good and that they take care of her extremely well.
She has high praise for the excellent meals

they provide and if she isn't feeling particularly hungry on a certain day they will make her an omelette or jacket potatoe with cheese which she will sometimes ask for instead. This shows me as a family member that they will go out of their way to ensure she is catered for and provided with an appropriate meal to suit her needs at particular times.
The cleaners do an excellent job in keeping mum's room clean and the entire home is kept clean and well maintained - I particularly like the way they set out the tables for meal times, they are laid out beautifully.
As her daughter I am happy with all the care and support mum receives from the home and would not hesitate in recommending it

Reply from Charlotte Whittington, Home Manager at Hazelhurst Nursing HomeThank you so much for your review. It is such a privilege to care for your Mum and we are fortunate to have families like yours who support us as a Home. Thank you for your lovely feedback.

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Review of
Highwell House Nursing & Residential Care
from Alison F (Daughter of Resident) published on 18 February 2026 Submitted via Postal Card • Report

Overall Experience

My mother loves living at Highwell House. All of her needs are anticipated and met. The care is proactive and competent. The nurses, carers and all staff members are friendly and compassionate. The atmosphere is homely and friendly. Family are always welcome. There are lots of fun events arranged for

residents and their families. Trudi, Sarah and all of the team are excellent.

Reply from Trudi Barnett, Reg Manager at Highwell House Nursing & Residential CareWhat a lovely review! Thank you so much for taking the time to write this for us. Your Mum is living a wonderful life at Highwell House, I'm so glad she is loving living here with us. You, as her daughter are a wonderful support, not only to your Mum but to us as well. Thank you.

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Review of
Dulas Court
from D F (Niece of Resident) published on 13 February 2026 Submitted via Website • Report

Overall Experience

The staff are very patient and caring and remain calm if there is a problem. There are paved areas so that residents can walk outside in winter if the weather is suitable and beautiful grounds for warmer dryer weather.

There are lots of activities planned throughout the day for the residents and

they are actively encouraged to join in. The residents look out for each other and regard it as their home and all of this creates a lovely atmosphere enhanced by a beautiful building with plenty of space.

Nothing is too much trouble and the staff always try and deal with any request including purchasing items.

Reply from Becky Williams, Manager at Dulas CourtThank you so much for the review. we always try to go the extra mile for the residents and their family and friends .

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Review of
Coldwells House
from C T (Sister of Resident) published on 12 February 2026 Submitted via Postal Card • Report

Overall Experience

My sister moved into Coldwells House in June 2025. She was living alone before and has a number of health issues. She has benefited greatly from the extra daily support, regular nutritious meals, monitoring of her medication and fluid intake. She is able to partake in a variety of activities if she

chooses. We are able to visit whenever we wish and feel very welcome as there is such a friendly atmosphere.

Reply from Sharon Childs, Reg Manager at Coldwells HouseThank you very much for your review. I will share this with the team.

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Review of
Dulas Court
from Peter S (Resident) published on 10 February 2026 Submitted via Postal Card • Report

Overall Experience

Four years ago I moved to Dulas Court with my late wife. The love and respect we received and I still receive ensures I feel surrounded by the care of professionals who cater for my every need. Trips to the theatre and a glass of wine with lunch give my life meaning and joy. Her loss was dignified and

my fellow residents (now friends) showed great sympathy helping me grieve and find joy once more. Thank you Dulas Court.

Reply from Becky Williams, Manager at Dulas CourtIts a pleasure to have you living here with us. We all fondly remember your wife.

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Review of
Dulas Court
from Ian E (Resident) published on 10 February 2026 Submitted via Postal Card • Report

Overall Experience

My experience of this care provider has exceeded my expectations. I have therefore no hesitation in recommending this home to those who are searching for a suitable home. The one aspect which reassures me in particular is the personal touch that underlines the day to day experience, and gives peace

of mind to relatives and residents alike. This comes after I have experience of other homes in the past year, all of which came rather short of the required standard. I can now look forward to the future with confidence that my needs will be met, and dealt with in a sensitive way.

Reply from Becky Williams, Manager at Dulas CourtThank you so much for this review. I'm so pleased you have settled in well and enjoying your life her at Dulas court.

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Review of
Charnwood Country Residence
from Amanda G (Daughter of Resident) published on 5 February 2026 Submitted via Postal Card • Report

Overall Experience

Mum has only been at Charnwood Country Residence for a very short time. But I only have good reviews for the staff, especially Bev. It is a very pretty, clean care facility. Everybody appears to go above and beyond for the residents. The food, facilities are amazing so far a caring lovely place to look

after my mum.

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Review of
Charnwood Country Residence
from L S (Granddaughter of Resident) published on 5 February 2026 Submitted via Postal Card • Report

Overall Experience

I am so pleased that both my grandparents found this care home. Charnwood is such a lovely place - the staff treat the residents so well and there is a strong feeling of community and family. The staff engage with all residents and keep them feeling safe and well-looked after. They keep the family well

informed about any updates.

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Review of
Charnwood Country Residence
from P S (Granddaughter of Resident) published on 5 February 2026 Submitted via Postal Card • Report

Overall Experience

Charnwood is a very special place. The atmosphere is always warm and welcoming which i sdown to how much the staff care for the residents. The staff take the time to get to know the residents, and they do their best to make everyone (residents & visitors) feel at home. I can't recommend Charnwood enough,

it's somewhere your loved ones will be truly cared for.

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Review of
Whitegates
from C P (Friend of Resident) published on 3 February 2026 Submitted via Website • Report

Overall Experience

My dear friend lived at Whitegates for a few years following a long stay at hospital. The care he had was nothing short of miraculous. We didn't expect him to be with us for long, but with the love and care he received, he learnt to walk again and regain control over his life. Thank you to the incredible

staff for everything you do.

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Review of
Dulas Court
from M H (Friend of Resident) published on 30 January 2026 Submitted via Website • Report

Overall Experience

Dulas Court is a fantastic care home set in incredible grounds which provide a wonderful and stimulating environment. I have visited on a number of occasions and have particularly noted the caring atmosphere and focus on person-centred care. The home and grounds themselves are maintained to a very high

standard, as well as wonderful staff who are incredibly friendly and kind, in addition to going above and beyond to ensure residents care and happiness. The food always smells incredible too!

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Review of
Charnwood Country Residence
from Deborah Y (Daughter of Resident) published on 30 January 2026 Submitted via Website • Report

Overall Experience

Mum has been a resident at Charnwood for 3 years now, and considers it her home. She feels safe and well cared for, and we, as her family, are extremely grateful for the love and care shown to her. On visiting her, we are always shown a warm welcome and know we can address any issues we may have surrounding

mum's health with the care home manager and nursing team. Mum especially enjoys joining in with the activities which are ably provided by Bev, who encourages those who are able to, to join in. A big thank you to all the staff who make Charnwood such a special care home.

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Review of
Coldwells House
from Magi M (Daughter-in-law of Resident) published on 30 January 2026 Submitted via Postal Card • Report

Overall Experience

A most wonderful home. It feels like family when you enter the home, and is the same all the way through. You feel your family member are well cared for and respected and very safe. The best home and the best staff.

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Review of
Hazelhurst Nursing Home
from Sam J (Daughter of Resident) published on 30 January 2026 Submitted via Website • Report

Overall Experience

My mother, who has dementia, has been resident at Hazelhurst for nearly 2 years. It is a testiment to every single member of staff that, despite the fact we are moving some distance away, she will be staying at Hazelhurst. Hazelhurst has become a second, cherished home for her, her daily and weekly

routines ensure she has a secure and safe environment she is familiar with, but also multiple opportunities to take part in activities in and outside the home. Hazelhurst has provided a new, extended family. The food is fantastic, we spent Christmas Day there and enjoyed a fabulous meal! Communication is excellent, we are kept abreast of any issues medically/mentally and offered the opportunity to take part in house, dementia awareness meetings and various seasonal activities. The care staff are warm, friendly, polite, respectful, skilled and professional. Angela has also particulalry benefitted from the presence of beautiful gardens, gardeners and their dogs! A truly exceptional Care Home.

Reply from Charlotte Whittington, Home Manager at Hazelhurst Nursing HomeThank you so much for your kind words. We are so fortunate to have such supportive family and friends and appreciate all comments and feedback. Thank you so much.

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Review of
Hazelhurst Nursing Home
from Linda T (Daughter of Resident) published on 30 January 2026 Submitted via Website • Report

Overall Experience

My mother who suffers with dementia has now been a resident at Hazelhurst for nearly 2 years. The staff and care have been excellent and every time we visit she appears happy and content. She has a choice of activities to choose from and particuarly enjoys the garden as she always loved being outdoors.

Reply from Charlotte Whittington, Home Manager at Hazelhurst Nursing HomeThank you for this review. It is always a joy to see such lovely words from families who experience what Hazelhurst is about and how their loved ones feel living at Hazelhurst. Thank you, it is really appreciated.

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Review of
Dulas Court
from David G (Resident) published on 30 January 2026 Submitted via Postal Card • Report

Overall Experience

I am looked after very well.
The food is very good.
The care is excellent.

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Review of
Hazelhurst Nursing Home
from Tom S (Grandson of Resident) published on 30 January 2026 Submitted via Website • Report

Overall Experience

Hazelhurst is a wonderful home with wonderful staff who have taken such good care of my grandma. Staff always take time and care and focus on individual needs. One very grateful family here, amongst many more I'm sure.

Reply from Charlotte Whittington, Home Manager at Hazelhurst Nursing HomeThank you for your lovely review, as someone once said 'all of the good we put out, comes back to find us!' That comment resonates with us, it is such a thoughtful comment that encompasses Hazelhurst as a home and family. Thank you for taking the time to write this review, it is really appreciated.

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Review of
Hazelhurst Nursing Home
from Fiona S (Granddaughter of Resident) published on 29 January 2026 Submitted via Website • Report

Overall Experience

Our family couldn't be happier with the care my grandma has received over the past year. The home is always clean and tidy, which gave us peace of mind from day one. What has surprised us most is the food. Grandma has always been a very picky eater, but she absolutely loves the meals here! She also

really looks forward to the outings, being taken out to enjoy the local scenery has made a huge difference in her happiness. It's wonderful to see her so content and well cared for.

Reply from Charlotte Whittington, Home Manager at Hazelhurst Nursing HomeThank you for your lovely review. It is humbling to hear that your Grandma is enjoying the food and enjoys the outings, we appreciate your kind words and will ensure this is shared with the team. Thank you again for taking the time to write this review it means a lot.

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Review of
Hazelhurst Nursing Home
from Grant T (Son of Resident) published on 29 January 2026 Submitted via Website • Report

Overall Experience

My Mum was admitted to Hazelhurst a year or so ago, by the NHS, for end of life care. She was literally wasting away and had lost the will to even eat. Very sad.
Truly could have just slept away at any time.
From day one Hazelhurst did everything they could to make her as comfortable and dignified

as possible. They tried everything they could to nourish her and help her to start eating again. Her mental health was very poor when she arrived too.
But the genuine care and great nursing skill at Hazelhurst, gradually brought her back to us. They literally saved her life!
She is now very happy there, eating full normal delicious meals and enjoying quality social time with other residents and has even been able to restart attending Church most weeks in Ross-on-Wye.
Visitors are also made genuinely welcome, even at meal times. I've had a number of delicious meals there with my Mum, totally free of charge.
This home is exceptional! And the house, gardens and location are beautiful.

Reply from Charlotte Whittington, Home Manager at Hazelhurst Nursing HomeYour review is greatly appreciated and we thank you for such a lovely review. It makes us very happy to hear such positive feedback and experiences from all relatives and friends of Hazelhurst. Thank you again.

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Review of
Hazelhurst Nursing Home
from Julie B (Granddaughter of Resident) published on 29 January 2026 Submitted via Website • Report

Overall Experience

My Nan Edith is a resident at Hazelhurst and has been for 4 years! The carer's and all staff are wonderful, they love and care for Nan as if she was one of their family. The home is situated in a stunning location and we always feel so welcome when we visit, in the warmer months we love taking Nans

Great, great grandchildren into the gardens and she happily watches them play!
Nan is very happy there, and we always leave knowing she is happy and very well cared for.

Reply from Charlotte Whittington, Home Manager at Hazelhurst Nursing HomeIt is lovely to hear about your experience as a family and your feedback is an accolade to what we are striving for. We are truly humbled by your words and thank you for all your support.

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Care Homes Owned by Herefordshire Care Homes in Herefordshire

Herefordshire Care Homes Locations in Herefordshire (6)

Herefordshire Care Homes Reviews in Herefordshire (561)

Hazelhurst Nursing Home

Highwell House Nursing & Residential Care

Dulas Court

Coldwells House

Dulas Court

Dulas Court

Charnwood Country Residence

Charnwood Country Residence

Charnwood Country Residence

Whitegates

Dulas Court

Charnwood Country Residence

Coldwells House

Hazelhurst Nursing Home

Hazelhurst Nursing Home

Dulas Court

Hazelhurst Nursing Home

Hazelhurst Nursing Home

Hazelhurst Nursing Home

Hazelhurst Nursing Home

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