Charnwood Country Residence

Mum has been in Charnwood for just over one year. She was 93 years old and had the start of dementia and lived over three hours away from me. When it was time to seek out a care home we went straight to Charnwood as we had heard how brilliant and caring they were by word of mouth. I could not disagree they treated mum as family. Sadly mum passed away on the 10th of July. The carers were magnificent and couldn't do enough for us. Very caring, loving and as upset as we were at her passing.

I continue to be amazed at the effort put in to make Charnwood a happy, content place for people such as my mother to spend their latter years. My mother is 90 and has vascular dementia.

Mum passed away at the end of January this year - the care, support and love shown to her and us her family was truly outstanding. I cannot thank everyone enough.

I have been very impressed by the service and care my mother received both before and after her recent hospitalisation, for a chest infection, by the staff at Charnwood. They were attentive to her needs and ensured her dignity was maintained at all times.

In my opinion a fantastic home.

Our sincere thanks to all at Charnwood.

Since my mum went into the care home they have got her appetite back so she eats all meals and lots of drinks. Previously mum had all but given up eating and drinking. She seems much more alert and active. Having people around her and caring staff seem to be working very well. It is also lovely to be able to arrive at anytime nothing is hidden and everyone seems to be very happy not just my mum! Long may it continue.

My aunt moved to Charnwood 2 weeks ago and I am so pleased with the way her move was facilitated by the Manager. She has been helped to settle in and is constantly reassured by the staff when she is anxious. We visited the home twice: once on an Open Day and the place was buzzing with excitement and anticipation of events planned. The lunch buffet looked absolutely wonderful and we met the staff who had prepared it. My aunt has settled in already thanks to the care and support of the staff at Charnwood and it is an excellent home. We feel the staff have a good understanding of the needs of the residents at Charnwood.

I came to look at Charnwood seeking a home for my Mother and was absolutely delighted to see the beautiful home at Charnwood. More importantly, the staff all treat the residents with affection and compassion - ensuring that all their needs, physical and emotional are met. We came to the open day and, despite all the activities going on, the staff had an eagle eye to make sure that no one was neglected and all were happy and involved. Anxious relative are also treated kindly and with patience.

I have had dealings with Charnwood for the last 10 years, firstly with my late aunt for 4 years, followed by 6 years by my friend (still resident) and now my partner. I have no qualms with the care and attention any of them have received and still receiving.

Her level of cognition is poor but the staff did all they could to allay her anxiety.

I am happy that she is there, I no longer need to worry about her. My visits are quality time.

My mother became a resident at Charnwood in September 2017. She was treated with the utmost care and dignity until her recent passing. Whilst she was in their care they laid on a wonderful 100th birthday celebration for her which was truly a memorable occasion. I have nothing but praise for the home and care staff.

11 out of 10, very good.

A huge thank you to all at Charnwood. A home from home.

I am very grateful for the loving end of life care she was given, and for the sensitive way the carers dealt with me and her throughout this potentially traumatic period.

A very special place to live.

Thank you for always treating our granny with respect and dignity. For making her laugh, smile and for caring beyond just a job. We can always trust that she is safe and loved here at Charnwood.

My friend was admitted to Charnwood in January 2015 when his mobility deteriorated and his arm was semi-functional after an accident. Over this period, vascular dementia was diagnosed to complicate his situation. Throughout the staff at Charnwood have treated him with unfailing kindness and latterly skilled nursing. I visit often - some of the residents are difficult and demanding but I have never heard irritation or exasperation from any of the staff. Physically, this care home is excellently furbished and set in a beautiful part of Herefordshire, but it is for the personal care it offers that I commend it.

It's been very good. I can't think of anything bad to say. I've enjoyed all of it.