






Charnwood Country Residence is rated "OUTSTANDING" by the CQC.
Located in the scenic landscape surrounding Much Dewchurch, Charnwood Country Residence is an Edwardian property that has been extended and upgraded to provide state-of-the-art dementia friendly facilities.
Older residents, some of whom have dementia, can experience a homely and spacious environment with en-suite bedrooms. The purpose-built orangery provides a light and airy living space in which residents can experience and benefit from...
Care Provided by Charnwood Country Residence
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 27 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Near Public Transport
- Minibus or other transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The fees are agreed following an assessment to ensure we provide the correct level of care and support.
The price(s) shown are provided by the care home. Contact Charnwood Country Residence for full pricing details and T&Cs.
Contact Charnwood Country Residence to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Herefordshire Care Homes
- Private Owned
Person in charge
- Lindsay Hagley(Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 45+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2016
- Last Refurbishment: 2016
- Number of floors: 2
Room Information
- Single Rooms (25)
- Couples/Companion Rooms (1)
- Single Rooms with ensuite Wet Room (1)
- Couples/Companion Rooms with ensuite Wet Room (1)
Visiting
- no restrictions
Parking
- on site
Charnwood Country Residence Reviews (113)
Charnwood Country Residence has a Review Score of 10 (9.950) out of 10, based on 37 reviews in the last 2 years.
Over all time Charnwood Country Residence has 113 reviews.
Mum passed away at the end of January this year - the care, support and love shown to her and us her family was truly outstanding. I cannot thank everyone enough.
I have been very impressed by the service and care my mother received both before and after her recent hospitalisation, for a chest infection, by the staff at Charnwood. They were attentive to her needs and ensured her dignity was maintained at all times.
The staff always knew my grandfather's person-centred needs and adapted their communication and approach to brighten his day.
They gave my grandad value and purpose right up until he ended his days in January 2019, with him in a highly dignified way.
My favourite memory was when the staff took him back to where he worked in the big pit where he bloomed with pride, sharing his story with others at the site. He talked about this for days afterwards.
In my opinion a fantastic home.
Led from the top by a talented manager, the staff very clearly enjoy and take great pride in their work the results of which are so obviously reflected throughout the home. Kindness, care, compassion and attention to detail following her move have given us peace of mind that she could not spend her remaining years in a more safe and pleasant environment.
Our sincere thanks to all at Charnwood.
Since my mum went into the care home they have got her appetite back so she eats all meals and lots of drinks. Previously mum had all but given up eating and drinking. She seems much more alert and active. Having people around her and caring staff seem to be working very well. It is also lovely to be able to arrive at anytime nothing is hidden and everyone seems to be very happy not just my mum! Long may it continue.
My aunt moved to Charnwood 2 weeks ago and I am so pleased with the way her move was facilitated by the Manager. She has been helped to settle in and is constantly reassured by the staff when she is anxious. We visited the home twice: once on an Open Day and the place was buzzing with excitement and anticipation of events planned. The lunch buffet looked absolutely wonderful and we met the staff who had prepared it. My aunt has settled in already thanks to the care and support of the staff at Charnwood and it is an excellent home. We feel the staff have a good understanding of the needs of the residents at Charnwood.
I came to look at Charnwood seeking a home for my Mother and was absolutely delighted to see the beautiful home at Charnwood. More importantly, the staff all treat the residents with affection and compassion - ensuring that all their needs, physical and emotional are met. We came to the open day and, despite all the activities going on, the staff had an eagle eye to make sure that no one was neglected and all were happy and involved. Anxious relative are also treated kindly and with patience.
I have had dealings with Charnwood for the last 10 years, firstly with my late aunt for 4 years, followed by 6 years by my friend (still resident) and now my partner. I have no qualms with the care and attention any of them have received and still receiving.
The carers were very attentive and all the staff tried to find a person-centred approach to her needs.
Her level of cognition is poor but the staff did all they could to allay her anxiety.
I am happy that she is there, I no longer need to worry about her. My visits are quality time.
My mother became a resident at Charnwood in September 2017. She was treated with the utmost care and dignity until her recent passing. Whilst she was in their care they laid on a wonderful 100th birthday celebration for her which was truly a memorable occasion. I have nothing but praise for the home and care staff.
The welcome I had here at the home was lovely, respectful by all of the staff. I have never seen a home so lovely, clean and such staff good.
11 out of 10, very good.
I enjoy the music, the staff and the cake in particular. My room was made very homely and the staff played a great role in helping me to settle in as well as helping my family to adjust.
A huge thank you to all at Charnwood. A home from home.
I am very grateful for the loving end of life care she was given, and for the sensitive way the carers dealt with me and her throughout this potentially traumatic period.
A very special place to live.
Thank you for always treating our granny with respect and dignity. For making her laugh, smile and for caring beyond just a job. We can always trust that she is safe and loved here at Charnwood.
My friend was admitted to Charnwood in January 2015 when his mobility deteriorated and his arm was semi-functional after an accident. Over this period, vascular dementia was diagnosed to complicate his situation. Throughout the staff at Charnwood have treated him with unfailing kindness and latterly skilled nursing. I visit often - some of the residents are difficult and demanding but I have never heard irritation or exasperation from any of the staff. Physically, this care home is excellently furbished and set in a beautiful part of Herefordshire, but it is for the personal care it offers that I commend it.
It's been very good. I can't think of anything bad to say. I've enjoyed all of it.
Having said that, they still maintain a sense of dignity when dealing with the residents.
A lovely friendly home. Nurses have made my nan welcome and an easier change for her.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 24 May 2019Outstanding
- CaringOutstanding
- EffectiveGood
- ResponsiveOutstanding
- SafeGood
- Well-ledOutstanding
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
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Awards / Recognitions (2)
- 30 Jan 2026Recipient: Herefordshire Care Homes
- 30 Jun 2021Recipient: Herefordshire Care Homes
Accreditations
There are no accreditations posted yet for Charnwood Country Residence.
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