Submit a Review for Heathlands Residential Care Home
Station Road, Pershore, WR10 1NG
View full details of Heathlands Residential Care HomeLatest Reviews for Heathlands Residential Care Home
30 January 2026
Was lovely to see Dad chatting, so really helped with Dad's social skills. When it comes to Dad needing a permanent place, it would be wonderful for him to have a placement here.
The team were really friendly and communicative. Dad had his ups and down days. Maybe the only thing would of been to
have organised garden time for Dad as he loves the outdoors, so I think that's the only thing he really struggled with.
19 January 2026
My mother was a resident at Heathlands for almost two years. Her time in the care there was excellent. Staff very friendly and always very attentive and cheerful. Each and every staff member had a wonderful quality of care with all residents. For Mum, Shaun was always one of her favourites, he would
make her laugh and make her smile, always going that extra mile even when she had her pensioner moments. Thank you to all the staff, this became her home. She passed away on 04/12/2025. She would have been 100 in June.
16 December 2025
Mum was adament she would never go into a care home but when she could no longer live safely at home and had been neglecting herself there was no other choice. She was really unwell when she first became a resident and we thought she had given up. In just over a week of moving in she began to perk
up, put on weight and got her sparkle back. All the staff from receptionists, clinical leads and manager are outstanding, kind and caring and always professional. Sadly mum's illness progressed and in the last months she needed more care. The staff did everything to keep her pain free and comfortable, they always found time to reassure us, as we all live some distance away this helped us cope with mum's decline. I would not hesitate to recommend this home, mum really became part of the family and never complained about anything ...... and she was the kind of lady who would have if there had been any problems.
28 October 2025
Very friendly, helpful staff. Superb food - really excellent. I will be back.
18 September 2025
It felt like home from home. Everyone was very friendly and caring. I didn't need a lot of attention as I was in for respite care, but I was allowed my independence and help was there if needed. We were well fed.
04 September 2025
Room and food excellent.
Nice clean, and comfortable room.
Nice staff and very helpful.
Thanks for all. xx
04 September 2025
My mother in law has been a resident at Heathlands since 2019. I visit her regularly and have seen how staff are proactive in adapting to her changing needs. She is respected as an individual and often comments on how happy she is. Staff, in every role, are very professional, supportive and
approachable. They manage to be efficient whilst always friendly and caring. My mother in law loves her room, her meals and the wide range of activities which she is encouraged to join in.
We are so grateful that she is safe and content, retaining some independence in her en-suite room, whilst receiving the levels of care that she now needs. From the Coronavirus pandemic to this year's extreme heat, staff continue to be remarkable in their ability to cope with additional pressures and still ensure the wellbeing of residents. They have also got to know us very well, as her son and daughter in law, and always show us kindness and consideration. They're never too busy too listen. Thank you!
26 June 2025
From our first enquiry to the final days, the team at Heathlands have been amazing. The whole team - managers, admin, team leaders and care staff, catering, domestic and maintenance, activities coordinator - made us feel welcome and part of the family.
So many fun times and quality life
experiences. When the sensitive times came, we were able to trust in the advice given and call upon the wealth of experience among the staff team to guide and reassure us.
When I think about Heathlands, the staff team and the last ten months they have been part of our lives, I smile, even at a sad time, there were so many happy memories and encouraging conversations.
The only words to describe them all - friendly, caring, patient, professional, compassionate and knowledgeable.
Thank you to them all x
16 June 2025
Heathlands is providing Mum with the sociable, caring environment that she thrives from. Mum came to Heathlands initially as a respite resident in September '24 and quickly switched to being a permanent resident. She has a wonderful, light, comfortable room that she has made her own and joins in all
the activities and mini bus trips. She loves the food and has been sleeping really well since moving in.
The friendliness of all the staff is unmatched and it feels as though mum has an even bigger family now. As her daughter living 120 miles away it's a comfort to know that mum is so well cared for. I enjoy my weekly visits too!
11 June 2025
Thank you so much for looking after my mother for the past two weeks. Last time she was at Heathlands, there were one or two issues which I mentioned 25.11.24 - 12.12.24, but I am delighted to say you went out of your way to resolve those. Again, thank you. She had a lovely stay and will be back
again in July.
09 June 2025
Overall I'm very happy with the care that my husband is receiving at Heathlands. While most staff are absolutely wonderful, I have witnessed a few occasions when some staff have displayed a lack of understanding of dementia and inadequate communication with dementia residents. Possibly a lack of
training. In an ideal world there would be a higher staffing level, but I realise that we're not living in an ideal world
23 May 2025
After a reluctant decision to come, everyone has been very good to me. Everything has been very good from the start to the end. It's been very relaxing.
15 April 2025
A complete overall experience at Heathlands Residential Care Home, we been using for respite. The person who is going for a week at a time, like that much have stay for just day care. He like the foods, staff, facilities and the whole package that is offering. We are now in the process of asking for
more day care, introducing him slowly into full care. We have no worries, it's top star from us. We had few issue, but they were dealt with straight away. We are very happy customers.
10 April 2025
I am thrilled with the standard of care my Mum is receiving. She is happy, well cared for and respected by the staff. She was in end of life
care this time last year but is happy and thriving since moving in to Heathlands. She takes part in the daily activities and has made friends. I honestly
cannot rate the staff highly enough.
10 March 2025
Such a very nice place staff very friendly and efficient. Superb food.
31 January 2025
Overall, I am very happy with the home. My mum was not keen on the idea at first but the care staff have been lovely with her and she enjoys the their company. Mostly she is very content, although she is currently unhappy because she is not allowed to feed the birds.
19 December 2024
Dad is a permanent resident of Heathlands.
When Dad moved into Heathlands of his own choice because he had been very ill and not safe or happy living at home where he was lonely and debilitated he was not only weak but not at all well!
All of the staff have looked after him so well that he has
put on weight, joins in with activities, walks with a frame, likes his home and embraces his new routine.
We can't thank the staff enough for keeping Dad safe and looking after not just his health but mental well-being.
18 November 2024
Mum has been in Heathlands twice now for respite. I have been delighted by the care she has received. The staff are great, really make you feel welcome. Mum enjoys the food, baths, and company. She is booked in again soon.
07 October 2024
3 years ago, my mum was having a really difficult time coping with life due to a dementia diagnosis. She was fortunate enough to be given a place at Heathlands Residential Care Home.
Since moving into Heathlands, mum has become healthier, happier and is living life to the fullest. She is the
happiest that I have seen her in a very long time. The rooms are clean and cosy. The main areas of Heathlands are clean and do not have the care home smell that some homes have. The staff are amazing and approachable. Nothing is too much for them. My daughter and I certainly appreciate ALL that they do.
01 August 2024
Heathland is a very friendly and supportive place. The staff have all been helpful both with regard to my queries and in supporting my mother. The food is generally very good, particularly the homemade cakes.
When activities are available these have been week thought out and Mum enjoys them. The
environment is very clean and unlike many homes is no underlying smell. I love the fact that there is a resident cat and so does Mum.
Latest Reviews for Heathlands Residential Care Home
30 January 2026
Was lovely to see Dad chatting, so really helped with Dad's social skills. When it comes to Dad needing a permanent place, it would be wonderful for him to have a placement here.
The team were really friendly and communicative. Dad had his ups and down days. Maybe the only thing would of been to
have organised garden time for Dad as he loves the outdoors, so I think that's the only thing he really struggled with.
19 January 2026
My mother was a resident at Heathlands for almost two years. Her time in the care there was excellent. Staff very friendly and always very attentive and cheerful. Each and every staff member had a wonderful quality of care with all residents. For Mum, Shaun was always one of her favourites, he would
make her laugh and make her smile, always going that extra mile even when she had her pensioner moments. Thank you to all the staff, this became her home. She passed away on 04/12/2025. She would have been 100 in June.
16 December 2025
Mum was adament she would never go into a care home but when she could no longer live safely at home and had been neglecting herself there was no other choice. She was really unwell when she first became a resident and we thought she had given up. In just over a week of moving in she began to perk
up, put on weight and got her sparkle back. All the staff from receptionists, clinical leads and manager are outstanding, kind and caring and always professional. Sadly mum's illness progressed and in the last months she needed more care. The staff did everything to keep her pain free and comfortable, they always found time to reassure us, as we all live some distance away this helped us cope with mum's decline. I would not hesitate to recommend this home, mum really became part of the family and never complained about anything ...... and she was the kind of lady who would have if there had been any problems.
28 October 2025
Very friendly, helpful staff. Superb food - really excellent. I will be back.
18 September 2025
It felt like home from home. Everyone was very friendly and caring. I didn't need a lot of attention as I was in for respite care, but I was allowed my independence and help was there if needed. We were well fed.
04 September 2025
Room and food excellent.
Nice clean, and comfortable room.
Nice staff and very helpful.
Thanks for all. xx
04 September 2025
My mother in law has been a resident at Heathlands since 2019. I visit her regularly and have seen how staff are proactive in adapting to her changing needs. She is respected as an individual and often comments on how happy she is. Staff, in every role, are very professional, supportive and
approachable. They manage to be efficient whilst always friendly and caring. My mother in law loves her room, her meals and the wide range of activities which she is encouraged to join in.
We are so grateful that she is safe and content, retaining some independence in her en-suite room, whilst receiving the levels of care that she now needs. From the Coronavirus pandemic to this year's extreme heat, staff continue to be remarkable in their ability to cope with additional pressures and still ensure the wellbeing of residents. They have also got to know us very well, as her son and daughter in law, and always show us kindness and consideration. They're never too busy too listen. Thank you!
26 June 2025
From our first enquiry to the final days, the team at Heathlands have been amazing. The whole team - managers, admin, team leaders and care staff, catering, domestic and maintenance, activities coordinator - made us feel welcome and part of the family.
So many fun times and quality life
experiences. When the sensitive times came, we were able to trust in the advice given and call upon the wealth of experience among the staff team to guide and reassure us.
When I think about Heathlands, the staff team and the last ten months they have been part of our lives, I smile, even at a sad time, there were so many happy memories and encouraging conversations.
The only words to describe them all - friendly, caring, patient, professional, compassionate and knowledgeable.
Thank you to them all x
16 June 2025
Heathlands is providing Mum with the sociable, caring environment that she thrives from. Mum came to Heathlands initially as a respite resident in September '24 and quickly switched to being a permanent resident. She has a wonderful, light, comfortable room that she has made her own and joins in all
the activities and mini bus trips. She loves the food and has been sleeping really well since moving in.
The friendliness of all the staff is unmatched and it feels as though mum has an even bigger family now. As her daughter living 120 miles away it's a comfort to know that mum is so well cared for. I enjoy my weekly visits too!
11 June 2025
Thank you so much for looking after my mother for the past two weeks. Last time she was at Heathlands, there were one or two issues which I mentioned 25.11.24 - 12.12.24, but I am delighted to say you went out of your way to resolve those. Again, thank you. She had a lovely stay and will be back
again in July.
09 June 2025
Overall I'm very happy with the care that my husband is receiving at Heathlands. While most staff are absolutely wonderful, I have witnessed a few occasions when some staff have displayed a lack of understanding of dementia and inadequate communication with dementia residents. Possibly a lack of
training. In an ideal world there would be a higher staffing level, but I realise that we're not living in an ideal world
23 May 2025
After a reluctant decision to come, everyone has been very good to me. Everything has been very good from the start to the end. It's been very relaxing.
15 April 2025
A complete overall experience at Heathlands Residential Care Home, we been using for respite. The person who is going for a week at a time, like that much have stay for just day care. He like the foods, staff, facilities and the whole package that is offering. We are now in the process of asking for
more day care, introducing him slowly into full care. We have no worries, it's top star from us. We had few issue, but they were dealt with straight away. We are very happy customers.
10 April 2025
I am thrilled with the standard of care my Mum is receiving. She is happy, well cared for and respected by the staff. She was in end of life
care this time last year but is happy and thriving since moving in to Heathlands. She takes part in the daily activities and has made friends. I honestly
cannot rate the staff highly enough.
10 March 2025
Such a very nice place staff very friendly and efficient. Superb food.
31 January 2025
Overall, I am very happy with the home. My mum was not keen on the idea at first but the care staff have been lovely with her and she enjoys the their company. Mostly she is very content, although she is currently unhappy because she is not allowed to feed the birds.
19 December 2024
Dad is a permanent resident of Heathlands.
When Dad moved into Heathlands of his own choice because he had been very ill and not safe or happy living at home where he was lonely and debilitated he was not only weak but not at all well!
All of the staff have looked after him so well that he has
put on weight, joins in with activities, walks with a frame, likes his home and embraces his new routine.
We can't thank the staff enough for keeping Dad safe and looking after not just his health but mental well-being.
18 November 2024
Mum has been in Heathlands twice now for respite. I have been delighted by the care she has received. The staff are great, really make you feel welcome. Mum enjoys the food, baths, and company. She is booked in again soon.
07 October 2024
3 years ago, my mum was having a really difficult time coping with life due to a dementia diagnosis. She was fortunate enough to be given a place at Heathlands Residential Care Home.
Since moving into Heathlands, mum has become healthier, happier and is living life to the fullest. She is the
happiest that I have seen her in a very long time. The rooms are clean and cosy. The main areas of Heathlands are clean and do not have the care home smell that some homes have. The staff are amazing and approachable. Nothing is too much for them. My daughter and I certainly appreciate ALL that they do.
01 August 2024
Heathland is a very friendly and supportive place. The staff have all been helpful both with regard to my queries and in supporting my mother. The food is generally very good, particularly the homemade cakes.
When activities are available these have been week thought out and Mum enjoys them. The
environment is very clean and unlike many homes is no underlying smell. I love the fact that there is a resident cat and so does Mum.