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St Stephen's Terrace, Droitwich Road, Worcester, WR3 7HU
View Full Details of St StephensLatest Reviews for St Stephens
30 September 2025
My darling husband had to go into a care home in September 2023 as I could no longer cope alone with his Alzheimer's. As he was funded we had no choice of home and at first I was worried as St Stephens was not like the 'posh' homes I had seen. Tbh it was also a bit chaotic without a full time manager. BUT once Netty took control at the end of 2023 and gathered her fantastic team around her the place changed beyond recognition. Permanent staff were brought in and properly trained which reduced the pressure on the staff who stayed; the chaos of high turnover ended. The home was decorated and had new furniture and is now very pleasant. An enthusiastic social events team organise an amazing array of entertainments, crafts, visits from animals etc . The food has always been amazing (and plentiful!). Netty takes on board comments made by residents and families. This home had become my husband's (& my) family until he passed away recently with the calm and compassionate support of all.
10 September 2025
My husband was diagnosed with dementia in January, his health rapidly declined, I spent months trying to care for him day and night until he was sectioned in May. Never having experienced dementia before it came as a dreadful shock. But from the time he was admitted to St Stephen's in July, the care he's received has been phenomenal, not only that but the support for me and my family has been amazing. I visit every day and it's wonderful to see the way all the staff care for all the residents, showing compassion and respect for every single person. The food they receive is made from fresh produce and plenty of it. There is a lovely garden, various activities arranged through the week, access to a Dr if necessary, regular visits from a podiatrist and a hairdresser. It's been such a comfort to me and my family to know how well he is being looked after. I can't thank them all enough for all their hard work and smiling faces.
16 July 2025
The staff are wonderful and very helpful.
06 May 2025
I just want to say a big thankyou to all the staff at St Stephens. They have supported me through a very difficult time. Nothing is ever too much trouble. The kindness and care shown to mum has been second to none. I know mum is safe and well looked after with lots of activities to keep her busy. I couldn't wish for more thank you All.
21 April 2025
I would like to say a big thank you to the manager and the team at St Stephens Care Home for welcoming my dad and doing such an incredible job looking after him. My dad became a resident here in February 2025 and he could not be happier. All the staff are so friendly, caring and considerate. The atmosphere In the home is amazing with all residence chatting and joining in with the activities being provided for them. Security is very good and I can now relax knowing he is being cared for and he is safe In a happy and caring environment.
04 April 2025
My Mum has been a resident at St Stephens for nearly two years. I am very happy with the care she receives and all the staff are very friendly and welcoming. My Mum is very settled and seems to enjoy the various activities and special days that are celebrated.
04 April 2025
Dad has been a resident for nearly 12 months and he has received the very best care. All the staff are friendly and very caring. He is very settled and enjoys all the activities that are offered. As family we are always welcomed and kept up to date with how Dad is. Thank you all
04 April 2025
Excellent service and care for my mum, she's been here for nearly 11 years and her health is really good for her age, mobility is not so good but when she's nearly 93 I don't expect too much, still has sense of humour and that has a lot to do with the staff. Thank you for caring for her..
31 March 2025
My Mum has spent nearly the last 2 years at St Stephens. It took her a little time to settle in, as she really wanted to be back at her home in her favourite arm chair. However, staff at St Stephens have worked wonders with her, and now Mum is really settled there. It's great knowing that Mum is safe, and looked after extremely well. Her diet is so much better now. She does lots more activities than ever now. They have occasions when they have visits from singers, birds of prey, and lots of other various activities. The staff are friendly towards myself, and I'm yet to have any problems in all the time I've been visiting. Keep up the good work!
25 March 2025
My mother has been in the care of St Stephens for nearly six months now and I couldn't be happier with the way she has settled in. She loves all the staff members and constantly tells me how nice everyone is to her. There seems to be a different activity going on every time I visit and when I've been at meal times the food always looks really good. It is a real weight of my mind to know mum is happy and being well looked after.
20 December 2024
The carers in Worcester Care Home really care for the residents and I'm welcomed when I visit my husband weekly.
18 November 2024
Entry to St Stephen's is much easier whilst still maintaining security. All staff are friendly, kind, caring and considerate, doing an incredible job. Administration is thorough and efficient. There seems to be good liaison with medical professionals when input is required. Thank you for looking after my mother who is 95.
26 September 2024
Mum was 94 yesterday and had the best day. The staff made such a fuss of her. In the afternoon the band played and again she was the centre of attention. The kitchen baked a lovely cake and everyone sang Happy Birthday. It is a long time since I have seen her so animated. Thank you all.
15 August 2024
Initially ignored by staff although rang the bell several times, over ten-minute wait in the rain! Finally let in to see resident, opted to sit in the lounge, but could not get out of her room due to automatic door lock, she has dementia and forgot the code so waited until staff eventually responded to call bell. Asked staff why she was locked in, and questioned fire regulations, on leaving we were locked in the reception area, ignored by staff for fifteen minutes before exiting the home. Not impressed by the visit.
24 May 2024
I was made to feel very welcome during my visit to St Stephens. I was very reassured to see a happy, relaxed and family atmosphere. My questions, however trivial, were answered with kindness and patience. I would be very happy for my husband to it his home.
15 March 2024
My dad was on respite at St Stephens care home for a week in February. The staff at the home were very friendly from the moment my dad's respite started. All the staff went above and beyond for my dad. The management team supported my dad and myself when my dad came on respite. This was a first for both of us. The activities are brilliant and my dad enjoyed joining in. My dad really enjoyed his stay and said he can't wait till his next respite there.
05 March 2024
Very good and helpful, no problems at all, first class.
21 February 2024
All good staff, all very good.
15 November 2023
So appreciative of the care and support at St Stephens. My husband has dementia and I was exhausted looking after him. Now I have my life back! My thanks to all staff, you are the best, and the mid-morning cup of tea is so welcome when I visit.
03 October 2023
My father has been in the home since January 2023. He has settled in really well. The care he's been receiving has been brilliant, everyone has been really friendly. It gives me peace of mind to know he is looked after really well. I cannot fault any member of staff at all.
Latest Reviews for St Stephens
30 September 2025
My darling husband had to go into a care home in September 2023 as I could no longer cope alone with his Alzheimer's. As he was funded we had no choice of home and at first I was worried as St Stephens was not like the 'posh' homes I had seen. Tbh it was also a bit chaotic without a full time manager. BUT once Netty took control at the end of 2023 and gathered her fantastic team around her the place changed beyond recognition. Permanent staff were brought in and properly trained which reduced the pressure on the staff who stayed; the chaos of high turnover ended. The home was decorated and had new furniture and is now very pleasant. An enthusiastic social events team organise an amazing array of entertainments, crafts, visits from animals etc . The food has always been amazing (and plentiful!). Netty takes on board comments made by residents and families. This home had become my husband's (& my) family until he passed away recently with the calm and compassionate support of all.
10 September 2025
My husband was diagnosed with dementia in January, his health rapidly declined, I spent months trying to care for him day and night until he was sectioned in May. Never having experienced dementia before it came as a dreadful shock. But from the time he was admitted to St Stephen's in July, the care he's received has been phenomenal, not only that but the support for me and my family has been amazing. I visit every day and it's wonderful to see the way all the staff care for all the residents, showing compassion and respect for every single person. The food they receive is made from fresh produce and plenty of it. There is a lovely garden, various activities arranged through the week, access to a Dr if necessary, regular visits from a podiatrist and a hairdresser. It's been such a comfort to me and my family to know how well he is being looked after. I can't thank them all enough for all their hard work and smiling faces.
16 July 2025
The staff are wonderful and very helpful.
06 May 2025
I just want to say a big thankyou to all the staff at St Stephens. They have supported me through a very difficult time. Nothing is ever too much trouble. The kindness and care shown to mum has been second to none. I know mum is safe and well looked after with lots of activities to keep her busy. I couldn't wish for more thank you All.
21 April 2025
I would like to say a big thank you to the manager and the team at St Stephens Care Home for welcoming my dad and doing such an incredible job looking after him. My dad became a resident here in February 2025 and he could not be happier. All the staff are so friendly, caring and considerate. The atmosphere In the home is amazing with all residence chatting and joining in with the activities being provided for them. Security is very good and I can now relax knowing he is being cared for and he is safe In a happy and caring environment.
04 April 2025
My Mum has been a resident at St Stephens for nearly two years. I am very happy with the care she receives and all the staff are very friendly and welcoming. My Mum is very settled and seems to enjoy the various activities and special days that are celebrated.
04 April 2025
Dad has been a resident for nearly 12 months and he has received the very best care. All the staff are friendly and very caring. He is very settled and enjoys all the activities that are offered. As family we are always welcomed and kept up to date with how Dad is. Thank you all
04 April 2025
Excellent service and care for my mum, she's been here for nearly 11 years and her health is really good for her age, mobility is not so good but when she's nearly 93 I don't expect too much, still has sense of humour and that has a lot to do with the staff. Thank you for caring for her..
31 March 2025
My Mum has spent nearly the last 2 years at St Stephens. It took her a little time to settle in, as she really wanted to be back at her home in her favourite arm chair. However, staff at St Stephens have worked wonders with her, and now Mum is really settled there. It's great knowing that Mum is safe, and looked after extremely well. Her diet is so much better now. She does lots more activities than ever now. They have occasions when they have visits from singers, birds of prey, and lots of other various activities. The staff are friendly towards myself, and I'm yet to have any problems in all the time I've been visiting. Keep up the good work!
25 March 2025
My mother has been in the care of St Stephens for nearly six months now and I couldn't be happier with the way she has settled in. She loves all the staff members and constantly tells me how nice everyone is to her. There seems to be a different activity going on every time I visit and when I've been at meal times the food always looks really good. It is a real weight of my mind to know mum is happy and being well looked after.
20 December 2024
The carers in Worcester Care Home really care for the residents and I'm welcomed when I visit my husband weekly.
18 November 2024
Entry to St Stephen's is much easier whilst still maintaining security. All staff are friendly, kind, caring and considerate, doing an incredible job. Administration is thorough and efficient. There seems to be good liaison with medical professionals when input is required. Thank you for looking after my mother who is 95.
26 September 2024
Mum was 94 yesterday and had the best day. The staff made such a fuss of her. In the afternoon the band played and again she was the centre of attention. The kitchen baked a lovely cake and everyone sang Happy Birthday. It is a long time since I have seen her so animated. Thank you all.
15 August 2024
Initially ignored by staff although rang the bell several times, over ten-minute wait in the rain! Finally let in to see resident, opted to sit in the lounge, but could not get out of her room due to automatic door lock, she has dementia and forgot the code so waited until staff eventually responded to call bell. Asked staff why she was locked in, and questioned fire regulations, on leaving we were locked in the reception area, ignored by staff for fifteen minutes before exiting the home. Not impressed by the visit.
24 May 2024
I was made to feel very welcome during my visit to St Stephens. I was very reassured to see a happy, relaxed and family atmosphere. My questions, however trivial, were answered with kindness and patience. I would be very happy for my husband to it his home.
15 March 2024
My dad was on respite at St Stephens care home for a week in February. The staff at the home were very friendly from the moment my dad's respite started. All the staff went above and beyond for my dad. The management team supported my dad and myself when my dad came on respite. This was a first for both of us. The activities are brilliant and my dad enjoyed joining in. My dad really enjoyed his stay and said he can't wait till his next respite there.
05 March 2024
Very good and helpful, no problems at all, first class.
21 February 2024
All good staff, all very good.
15 November 2023
So appreciative of the care and support at St Stephens. My husband has dementia and I was exhausted looking after him. Now I have my life back! My thanks to all staff, you are the best, and the mid-morning cup of tea is so welcome when I visit.
03 October 2023
My father has been in the home since January 2023. He has settled in really well. The care he's been receiving has been brilliant, everyone has been really friendly. It gives me peace of mind to know he is looked after really well. I cannot fault any member of staff at all.