Submit a Review for Hendra House Residential Home
15 Sandpits Road, Ludlow, SY8 1HH
View full details of Hendra House Residential HomeLatest Reviews for Hendra House Residential Home
29 January 2026
My dad has been in the home for coming up 2 years and has been looked after extremely well. All of the staff are polite and go above and beyond to help all residents. The meals are all very good ( dad has put weight on since being a resident and looks so much better ), and there is always a choice.
The meetings that are held are very informative and residents and family are all involved. Overall a definite 10/10.
29 January 2026
Hendra House staff continue to look after my father with total professionalism, compassion and empathy. Nothing is too much trouble. The home is spotless, welcoming and extremely well-maintained. Christmas was a special time with great care and attention given to activities, decorations, food and
celebrations. A lovely touch were the gifts delivered to my father on Christmas Day morning before I arrived. This is a superbly managed setup.
27 January 2026
Very happy with the care I'm getting from Hendra, staff are brilliant, always to hand, and nothing is too much trouble. Plenty of activities always going on, too. Food is excellent, I've put weight on since I came to Hendra!
19 January 2026
Hendra provided a safe and loving home for my dad who had advanced Alzheimer's disease. The staff there are all incredibly kind, patient and professional. They always made the the family feel really welcome when we visited him. He really enjoyed the food, and staff were keen to ensure he ate well.
There are regular activities to provide stimulation and connection which he was able to join in with. The staff were vigilant in identifying potential medical issues, and raising promptly with the GP and district nurse, to get treatment. They ensured he was always comfortable, with a special armchair, footstool and soft throws, as well as medical items to give cushioning and protection in bed. The fact that he could stay at Hendra right to the end meant an enormous amount to us. We were able to say our goodbyes to him in a peaceful and loving environment.
19 January 2026
I have been at Hendra for nearly 2 years, and can't fault it in any way.
The staff are caring and patient beyond belief and the stock answer
to the question "May I.......?" is "of course you can."
Top marks, too, for the food that caters for all tastes.
I would recommend Hendra House to
anyone.
16 January 2026
Staff at Hendre continue to care for Mum with dignity and respect. She states that she feels well cared for and the staff are always " kind" and "caring." They offer the correct level of encouragement and reassurance to ensure she feels safe at all time and that she actively participates in care
home life.
Her room and the communal room is clean and fresh.
The homemade meals and snacks are also very good.
Management are always available to discuss any issues and act accordingly when necessary.
Hendre offer the most appropriate care for Mum to meet her changing care needs.
16 January 2026
Just before Christmas Mum had an unwitnessed fall. An Ambulance was called and the decision was made to take her to A&E where an X-ray revealed a fractured radius bone close to her right wrist.
On her return to Hendra House the staff went above and beyond to support Mum and the family throughout
the Christmas and New Year period even though they were providing care and seasonal entertainment for all the other residents.
Mum's condition gradually deteriorated and we were kept fully updated during visits and with regular telephone, email and social messaging communications.
The combined support from the Doctor, District Nurses and Hendra House staff could not have been better.
Mum finally passed away early in January. Again the Hendra House staff were supportive in every way and could not have done any more to help us and the family through this difficult period.
16 January 2026
Since my father moved into Hendra House in March 2025 I have been impressed by the standard of care that he has been given. He settled in quickly and the staff did everything they could to help him adjust to life in a carehome. The cleanliness and organisation of Hendra House is excellent and the
staff are always supportive and efficient.
15 January 2026
Hendra house has provided my mother with a home - as a family we have felt consistently reassured and happy that mum is in a safe place that she can feel safe and loved.
The staff and manager have made my mum and her health a priority and have worked hard to ensure she is comfortable and all her
health needs are met. Everyone at Hendra has steadily become our extended family too.
15 January 2026
The home are always so welcoming and efficient. There is always someone visible and easy to find if I ever need to ask anything, and they go above and beyond for my Grandad. The home has a home from home feel, and there are lots of different areas the residents can go for a different bit of scenery.
The bedrooms are more than equipped and tidy, and they make an effort to make it their own. Unfortunately before this my Grandad was moved between a few homes, and instantly here he said himself he felt safe, loves the staff, and has thrived. Feel especially lucky to find this place.
14 January 2026
Very caring owner and staff. Excellent care, lots of interaction and activities such as quizzes etc. A nice conservatory with a library of books, comfortable rooms, excellent food and lovely friendly helpful staff. Every effort made to celebrate birthdays, Christmas and other holidays.
13 January 2026
From the minute I walked in Hendra's door, it just felt 'right'. A very homely and friendly environment. Plenty of staff, all of whom are always extremely helpful and pleasant. I don't think I could have chosen a better care home for Mum.
07 January 2026
I find Hendra the most friendly, caring, supportive home for someone in my mother in laws condition. Her needs are met fully.
07 January 2026
I am very happy Mum is in this home of all the homes in Ludlow, this is by far the best, an opinion held by most of the Ludlow residents.
09 December 2025
Hendra House has been taking care of my Mum for over 12 months now. She has a lovely room and has made friends with other residents. The staff are always friendly and helpful and arrange outings and activities for the residents. We are so grateful for the service they provide. My Mum has dementia
and needs plenty of understanding and care and Hendra House provides this for our family. The food is also very good, Mum always looks forward to meal times.
06 June 2025
As soon as my dad moved into the care home, all the care staff we met were very friendly, kind and caring. The manager went out of her way to ensure that were were listened to, especially as Dad was settling in for his first few days.
My father is eating very well and likes the food choices
available. He has told me that he is happy, which, for me to hear, is very comforting.
06 June 2025
From the first meeting, the care home manager to my dad moving in and settling into the routine, I felt that I was listened to and everything was put in place for my father to move into a safe environment. Once he was in the home, all the staff I had dealings with were very friendly and demonstrated
a caring attitude to the residents at all times. My father has told me that he really likes it there, which, for me, says everything I need to know.
28 May 2025
Nice staff, friendly, homely, all that is needed for our relative.
21 January 2025
I have found my time at Hendra House Residential Home to be excellent. I am looked after really well and encouraged to do things that I wouldn't normally do, which is actually great and has made a huge difference in my ability to socialise.
I love that my family can visit me and are made to feel
as welcome as me!
15 October 2024
My mother has been at Hendra House for the last 18 months. The care she has received over that period has been exemplary. I have visited on many occasions and always found the Home to be very well kept, and the cleanliness excellent. The staff are very professional and friendly. The residents are
all happy and well looked after. It is more like visiting a hotel than a care home.
Latest Reviews for Hendra House Residential Home
29 January 2026
My dad has been in the home for coming up 2 years and has been looked after extremely well. All of the staff are polite and go above and beyond to help all residents. The meals are all very good ( dad has put weight on since being a resident and looks so much better ), and there is always a choice.
The meetings that are held are very informative and residents and family are all involved. Overall a definite 10/10.
29 January 2026
Hendra House staff continue to look after my father with total professionalism, compassion and empathy. Nothing is too much trouble. The home is spotless, welcoming and extremely well-maintained. Christmas was a special time with great care and attention given to activities, decorations, food and
celebrations. A lovely touch were the gifts delivered to my father on Christmas Day morning before I arrived. This is a superbly managed setup.
27 January 2026
Very happy with the care I'm getting from Hendra, staff are brilliant, always to hand, and nothing is too much trouble. Plenty of activities always going on, too. Food is excellent, I've put weight on since I came to Hendra!
19 January 2026
Hendra provided a safe and loving home for my dad who had advanced Alzheimer's disease. The staff there are all incredibly kind, patient and professional. They always made the the family feel really welcome when we visited him. He really enjoyed the food, and staff were keen to ensure he ate well.
There are regular activities to provide stimulation and connection which he was able to join in with. The staff were vigilant in identifying potential medical issues, and raising promptly with the GP and district nurse, to get treatment. They ensured he was always comfortable, with a special armchair, footstool and soft throws, as well as medical items to give cushioning and protection in bed. The fact that he could stay at Hendra right to the end meant an enormous amount to us. We were able to say our goodbyes to him in a peaceful and loving environment.
19 January 2026
I have been at Hendra for nearly 2 years, and can't fault it in any way.
The staff are caring and patient beyond belief and the stock answer
to the question "May I.......?" is "of course you can."
Top marks, too, for the food that caters for all tastes.
I would recommend Hendra House to
anyone.
16 January 2026
Staff at Hendre continue to care for Mum with dignity and respect. She states that she feels well cared for and the staff are always " kind" and "caring." They offer the correct level of encouragement and reassurance to ensure she feels safe at all time and that she actively participates in care
home life.
Her room and the communal room is clean and fresh.
The homemade meals and snacks are also very good.
Management are always available to discuss any issues and act accordingly when necessary.
Hendre offer the most appropriate care for Mum to meet her changing care needs.
16 January 2026
Just before Christmas Mum had an unwitnessed fall. An Ambulance was called and the decision was made to take her to A&E where an X-ray revealed a fractured radius bone close to her right wrist.
On her return to Hendra House the staff went above and beyond to support Mum and the family throughout
the Christmas and New Year period even though they were providing care and seasonal entertainment for all the other residents.
Mum's condition gradually deteriorated and we were kept fully updated during visits and with regular telephone, email and social messaging communications.
The combined support from the Doctor, District Nurses and Hendra House staff could not have been better.
Mum finally passed away early in January. Again the Hendra House staff were supportive in every way and could not have done any more to help us and the family through this difficult period.
16 January 2026
Since my father moved into Hendra House in March 2025 I have been impressed by the standard of care that he has been given. He settled in quickly and the staff did everything they could to help him adjust to life in a carehome. The cleanliness and organisation of Hendra House is excellent and the
staff are always supportive and efficient.
15 January 2026
Hendra house has provided my mother with a home - as a family we have felt consistently reassured and happy that mum is in a safe place that she can feel safe and loved.
The staff and manager have made my mum and her health a priority and have worked hard to ensure she is comfortable and all her
health needs are met. Everyone at Hendra has steadily become our extended family too.
15 January 2026
The home are always so welcoming and efficient. There is always someone visible and easy to find if I ever need to ask anything, and they go above and beyond for my Grandad. The home has a home from home feel, and there are lots of different areas the residents can go for a different bit of scenery.
The bedrooms are more than equipped and tidy, and they make an effort to make it their own. Unfortunately before this my Grandad was moved between a few homes, and instantly here he said himself he felt safe, loves the staff, and has thrived. Feel especially lucky to find this place.
14 January 2026
Very caring owner and staff. Excellent care, lots of interaction and activities such as quizzes etc. A nice conservatory with a library of books, comfortable rooms, excellent food and lovely friendly helpful staff. Every effort made to celebrate birthdays, Christmas and other holidays.
13 January 2026
From the minute I walked in Hendra's door, it just felt 'right'. A very homely and friendly environment. Plenty of staff, all of whom are always extremely helpful and pleasant. I don't think I could have chosen a better care home for Mum.
07 January 2026
I find Hendra the most friendly, caring, supportive home for someone in my mother in laws condition. Her needs are met fully.
07 January 2026
I am very happy Mum is in this home of all the homes in Ludlow, this is by far the best, an opinion held by most of the Ludlow residents.
09 December 2025
Hendra House has been taking care of my Mum for over 12 months now. She has a lovely room and has made friends with other residents. The staff are always friendly and helpful and arrange outings and activities for the residents. We are so grateful for the service they provide. My Mum has dementia
and needs plenty of understanding and care and Hendra House provides this for our family. The food is also very good, Mum always looks forward to meal times.
06 June 2025
As soon as my dad moved into the care home, all the care staff we met were very friendly, kind and caring. The manager went out of her way to ensure that were were listened to, especially as Dad was settling in for his first few days.
My father is eating very well and likes the food choices
available. He has told me that he is happy, which, for me to hear, is very comforting.
06 June 2025
From the first meeting, the care home manager to my dad moving in and settling into the routine, I felt that I was listened to and everything was put in place for my father to move into a safe environment. Once he was in the home, all the staff I had dealings with were very friendly and demonstrated
a caring attitude to the residents at all times. My father has told me that he really likes it there, which, for me, says everything I need to know.
28 May 2025
Nice staff, friendly, homely, all that is needed for our relative.
21 January 2025
I have found my time at Hendra House Residential Home to be excellent. I am looked after really well and encouraged to do things that I wouldn't normally do, which is actually great and has made a huge difference in my ability to socialise.
I love that my family can visit me and are made to feel
as welcome as me!
15 October 2024
My mother has been at Hendra House for the last 18 months. The care she has received over that period has been exemplary. I have visited on many occasions and always found the Home to be very well kept, and the cleanliness excellent. The staff are very professional and friendly. The residents are
all happy and well looked after. It is more like visiting a hotel than a care home.