Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

Reviews must be written and submitted independently, without help from care home staff.


All reviews must comply with our Review Policy Content Standards.  Top tips for writing a review

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How would you rate the Care Home on the following? (Please give your true thoughts for each category, this feedback will help the Care Home and those looking for similar care)

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Rooms stars
Value for Money stars

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Latest Reviews for High Lea House

stars
stars 25 December 2017
My mother spent a few happy weeks in High Lea before having to move to a care home specialising in the care of Dementia. During her time she received fantastic treatment from the staff who went that one extra yard to ensure she was happy and safe. I know at times this was difficult but their
patience and sense of humour were admirable. At the end, Mum was sorry to go and I shall miss visiting her there and meeting the other residents. Management and nursing staff I would find difficulty in giving a mark high enough to reflect their professionalism.
Review from Michael A (Son of Resident/Service User)